2017 INTERNATIONAL DURASTAR
6 recalls, 1 complaints - 243 TSBs
23V248000 Apr 6, 2023
ELECTRICAL SYSTEM:WIRING
Defect Description
Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit ... Read more
Consequence
An overheated electrical circuit can increase the risk of a fire.
Remedy
Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
20V810000 Dec 23, 2020
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Defect Description
Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the s... Read more
Consequence
Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy
Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for... Read more
20V219000 Apr 17, 2020
FUEL SYSTEM, DIESEL: PRE-HEATER
Defect Description
Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines ... Read more
Consequence
A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy
Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire h... Read more
19V216000 Mar 20, 2019
FUEL SYSTEM, DIESEL: PRE-HEATER
Defect Description
Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS9... Read more
Consequence
A fire increases the risk of injury. An engine stall can increase the risk of crash.
Remedy
Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.
17V792000 Dec 11, 2017
EQUIPMENT
Defect Description
Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or onl... Read more
16V141000 Mar 8, 2016
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
Defect Description
Navistar, Inc. (Navistar) is recalling certain model year 2016 International 1300 trucks manufactured February 26, 2015, to May 12, 2015, 2016-2017 International DuraStar trucks manufactured January 28, 2015, to February 4, 2016, International TerraStar trucks manufactured January 28, 2015, to Febru... Read more
Consequence
If the parking brake cable connection fails, the vehicle may unexpectedly roll, increasing the risk of injury or a crash.
Remedy
Navistar will notify owners, and dealers will replace the hand parking brake cable connector clips, free of charge. The recall began on May 3, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16504.
Complaint Statistics
1 total complaints
1 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 1 |
AIR BAGS
Feb 2, 2022
Incident date: Oct 27, 2021
The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warnin... Read more
Crash
1 injured
Technical Service Bulletins, 2017 INTERNATIONAL DURASTAR
243 manufacturer communications from 116 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 41 |
| 110000 ELECTRICAL SYSTEM | 38 |
| 350000 EQUIPMENT | 22 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 12 |
| 060000 ENGINE (PWS) | 12 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 8 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 8 |
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 8 |
IK0400037
Apr 29, 2024
040000 SERVICE BRAKES, AIR
This document is to guide users to eliminate brake pedal rattle noise.
IK08000403
Apr 24, 2024
060000 ENGINE AND ENGINE COOLING
This document details the procedure that must be followed to ensure proper alternator troubleshooting.
IK0800503
Feb 21, 2024
110000 ELECTRICAL SYSTEM
Cummins ISB Starting system diagnostics.
IK0800503
Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Cummins ISB Starting system diagnostics.
IK0800407
Feb 21, 2024
110000 ELECTRICAL SYSTEM
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800407
Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0200013
Feb 21, 2024
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment.
IK0200013
Feb 21, 2024
010000 STEERING
Suggested alignment target values when performing a vehicle axle alignment.
IK0800351
Nov 21, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK0300010
Sep 29, 2023
020000 SUSPENSION
Diagnosis of chassis wander complaints.
IK0300010
Sep 29, 2023
010000 STEERING
Diagnosis of chassis wander complaints.
IK0400040
Sep 26, 2023
030000 BRAKES (PWS)
General Wheel Speed Sensor Troubleshooting
IK1201457
Sep 22, 2023
110000 ELECTRICAL SYSTEM
Cummins B6.7 Grid Heater Relay
IK1201457
Sep 22, 2023
060000 ENGINE AND ENGINE COOLING
Cummins B6.7 Grid Heater Relay
IK2600069
Sep 7, 2023
060000 ENGINE AND ENGINE COOLING
How to request a horsepower quote; all International and Cummins engines
IK0800351
Aug 14, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IKo800080
Aug 14, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK0700120
Jun 16, 2023
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration Revert Process
IK0700120
May 10, 2023
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration Revert Process
22502
May 10, 2023
060000 ENGINE AND ENGINE COOLING
Per agreement with EPA and CARB, Cummins, Inc. provided an emergency calibration for Cummins ISB, B6.7, ISL9, L9, and X15 engines when a DEF Quality Sensor (DQS) was not available. This action addressed the Diesel Exhaust Fluid (DEF) Qualit
IK1200101
Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines
IK0800554
Mar 21, 2023
110000 ELECTRICAL SYSTEM
Telematics installation guidelines - Only units with 500K data link
IK0800554
Mar 21, 2023
100000 POWER TRAIN
Telematics installation guidelines - Only units with 500K data link
IK0800554
Mar 21, 2023
060000 ENGINE AND ENGINE COOLING
Telematics installation guidelines - Only units with 500K data link
IK0800554
Mar 21, 2023
040000 SERVICE BRAKES, AIR
Telematics installation guidelines - Only units with 500K data link
IK0800407
Mar 15, 2023
110000 ELECTRICAL SYSTEM
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0800407
Mar 15, 2023
060000 ENGINE AND ENGINE COOLING
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0700115
Jan 10, 2023
060000 ENGINE AND ENGINE COOLING
QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines
IK0700115
Nov 18, 2022
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration. applies to 2016 and newer Cummins B6.6, X15, and L9 engines and all A26 engines
IK0800351
Nov 16, 2022
110000 ELECTRICAL SYSTEM
J1939 Data link source address information
IK1201472
Sep 29, 2022
060000 ENGINE AND ENGINE COOLING
Pico Scope CCOS (Crankcase Separator Test)
IK0800605
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
IK1201469
Aug 23, 2022
060000 ENGINE AND ENGINE COOLING
PicoScope Test One Channel RCT
IK0800610
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test Resistance and Ohmmeter
IK0800609
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test for Datalink (CAN) Health Shorts & opens
IK0800607
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK1600145
Jun 17, 2022
160000 STRUCTURE
Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations
IK1600131
Mar 23, 2022
160000 STRUCTURE
Cab water leak troubleshooting tips; HX with steel cab only
IK1600131
Mar 23, 2022
120000 EXTERIOR LIGHTING
Cab water leak troubleshooting tips; HX with steel cab only
IK0800351
Feb 10, 2022
350000 EQUIPMENT
J1939 Data Link Source Address Information
IK0800351
Feb 10, 2022
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK0700115
Nov 18, 2021
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration; Models equipped with 2016 and newer Cummins B6.7, X15 and L9 engines or International A26 engine.
IK1000003
Nov 2, 2021
010000 STEERING
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK0800080
Nov 2, 2021
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK0800074
Nov 2, 2021
180000 VEHICLE SPEED CONTROL
Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.
IK0800074
Nov 2, 2021
060000 ENGINE AND ENGINE COOLING
Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.
IK0400046
Nov 2, 2021
050000 PARKING BRAKE
WABCO Full Power Brake Diagnostic Code (DTC) Index
IK0400046
Nov 2, 2021
030000 SERVICE BRAKES, HYDRAULIC
WABCO Full Power Brake Diagnostic Code (DTC) Index
IK1300086
Oct 29, 2021
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Bendix Stability control - customer satisfaction performance improvement; Specific Emergency / Tanker applications only.
IK0700115
Oct 22, 2021
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration; Models with 2016 Cummins ISX, A26 and EPA 2017 and newer Cummins X15, L9, or B6.7 engines
IK2600251
Oct 19, 2021
060000 ENGINE AND ENGINE COOLING
How to obtain As built parameter list
IK0400028
Oct 18, 2021
050000 PARKING BRAKE
How to program parameters after changing WABCO FPB ECU (Parking brake shows N/A)
IK2600254
Oct 14, 2021
110000 ELECTRICAL SYSTEM
New or replacement body control Module (BC,BCM) not detected; Gen 4 BCM
IK1201299
Sep 30, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK1201299
Sep 30, 2021
060000 ENGINE AND ENGINE COOLING
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK0700115
Sep 30, 2021
117210 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines
IK0700115
Sep 30, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines
IK0700115
Sep 30, 2021
350000 EQUIPMENT
QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines
IK0700115
Sep 30, 2021
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines
IK0400040
Jul 19, 2021
040000 SERVICE BRAKES, AIR
General wheel speed sensor troubleshooting
IK0400040
Jul 19, 2021
030000 SERVICE BRAKES, HYDRAULIC
General wheel speed sensor troubleshooting
IK0700112
Jun 4, 2021
060000 ENGINE AND ENGINE COOLING
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
IK1900259
May 3, 2021
160000 STRUCTURE
Day cab roof air deflector causing loud vibration noise at highway speed
IK0100051
Mar 15, 2021
160000 STRUCTURE
Frame Rail Straightness Inspection Procedure
IK0200013
Mar 4, 2021
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment
20510
Feb 10, 2021
180000 VEHICLE SPEED CONTROL
On certain trucks equipped with an automatic transmission, if the automatic transmission is still in drive or reverse position and the stationary PTO switch is engaged, the engine RPM will ramp up and may overcome parking brake hold capabil
20510
Feb 10, 2021
060000 ENGINE AND ENGINE COOLING
On certain trucks equipped with an automatic transmission, if the automatic transmission is still in drive or reverse position and the stationary PTO switch is engaged, the engine RPM will ramp up and may overcome parking brake hold capabil
IK1500074
Nov 17, 2020
092300 FUEL SYSTEM, OTHER:FUEL FILTER
Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines
IK1500074
Nov 17, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines
IK1500074
Nov 17, 2020
080000 FUEL SYSTEM, DIESEL
Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines
IK1500074
Nov 17, 2020
060000 ENGINE AND ENGINE COOLING
Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines
IK1600233
Oct 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Cab Lean Concern
IK1600233
Oct 9, 2020
160000 STRUCTURE
Cab Lean Concern
IK1600233
Oct 9, 2020
350000 EQUIPMENT
Cab Lean Concern
IK1400005
Aug 25, 2020
060000 ENGINE (PWS)
Driveline Information Center and Troubleshooting Procedures
IK1400005
Aug 25, 2020
350000 EQUIPMENT
Driveline Information Center and Troubleshooting Procedures
IK0800504
Aug 3, 2020
060000 ENGINE (PWS)
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
110000 ELECTRICAL SYSTEM
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
100000 POWER TRAIN
Repair Procedures for Vehicles Struck by Lightning
IK0800284
Jul 28, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK0800284
Jul 28, 2020
350000 EQUIPMENT
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK0800284
Jul 28, 2020
110000 ELECTRICAL SYSTEM
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK0800284
Jul 28, 2020
060000 ENGINE AND ENGINE COOLING
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK1900022
Jun 18, 2020
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
A/C Refrigerant and Oil Capacities
IK0800475
May 22, 2020
353000 EQUIPMENT:ELECTRICAL
Radio Diagnostics and Information
IK0800475
May 22, 2020
350000 EQUIPMENT
Radio Diagnostics and Information
IK1600258
Mar 26, 2020
980000 UNKNOWN OR OTHER
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
150000 SEAT BELTS
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
170000 LATCHES/LOCKS/LINKAGES
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
220000 SEATS
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
350000 EQUIPMENT
Cleaning and Disinfecting Trucks and Buses
IK0800080
Feb 27, 2020
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK1300185
Jan 30, 2020
060000 ENGINE AND ENGINE COOLING
Reduced ISB Engine Exhaust Brake Efficiency; Only vehicles with Allison 1000/2000 series transmissions
IK0400159
Jan 13, 2020
030000 SERVICE BRAKES, HYDRAULIC
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
IK1900257
Dec 13, 2019
160000 STRUCTURE
Day Cab Roof Air Deflector Vibrates against Cab Roof; only models with P/N 4067947C92 Roof Air Deflector
IK1201398
Nov 27, 2019
060000 ENGINE AND ENGINE COOLING
ISB 6.7 Frequent Regeneration
IK1600207
Nov 12, 2019
160000 STRUCTURE
Wind noise at upper side of cab door due to door out of alignment
IK0700097
Oct 29, 2019
060000 ENGINE AND ENGINE COOLING
NEW Ultrasonic DEF Head Unit; All SCR vehicles
IK0800284
Oct 2, 2019
060000 ENGINE AND ENGINE COOLING
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK1201389
Sep 11, 2019
060000 ENGINE AND ENGINE COOLING
Cummins ISB Fan Drive Belt Chirp; Cummins ISB and Cummins B6.7
Showing 100 of 243 bulletins.
INTERNATIONAL DURASTAR - All Years Overview
Complete safety history for the INTERNATIONAL DURASTAR across all model years (2002, 2020).
92
Total Recalls
6
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
INTERNATIONAL DURASTAR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.