2014 INTERNATIONAL DURASTAR
8 recalls, 1 complaints - 346 TSBs
20V810000 Dec 23, 2020
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Defect Description
Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the s... Read more
Consequence
Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy
Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for... Read more
17V792000 Dec 11, 2017
EQUIPMENT
Defect Description
Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or onl... Read more
15V776000 Nov 20, 2015
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect Description
Navistar, Inc. is recalling certain model year 2013-2014 International ProStar and DuraStar trucks manufactured April 26, 2012, to April 4, 2013, WorkStar trucks manufactured April 27, 2012, to March 29, 2013, LoneStar trucks manufactured May 21, 2012, to April 2, 2013, and TranStar trucks manufactu... Read more
Consequence
A high engine idle may make downshifting the transmission difficult and the engine brake may be disabled. These factors may hinder slowing down the truck when descending a long grade, thereby increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will recalibrate the electronic control module (ECM) to allow it to recognize that the pedal is at the idle position, free of charge. The recall began on January 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number fo... Read more
15V394000 Jun 22, 2015
ELECTRICAL SYSTEM:WIRING
Defect Description
Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19... Read more
Consequence
If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.
Remedy
Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15514.
15V241000 Apr 22, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Defect Description
Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dum... Read more
Consequence
If the LPM overheats and fails, there is an increased risk of a fire.
Remedy
Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer ser... Read more
14V201000 Apr 17, 2014
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 International DuraStar vehicles manufactured November 2012 through December 2013, International WorkStar vehicles manufactured December 2012 through January 2014, and 2014-2015 International TranStar and International ProStar vehicl... Read more
Consequence
If the air disk brake caliper has loose or missing bolts, the air disk brake caliper may come loose from the mounting plate causing the vehicle to pull left or right while braking and lengthening the distance needed to stop, increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will replace any missing bolts and check the torque of all of the air disk brake caliper bolts, free of charge. The recall began on May 7, 2014. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 14508.
14V062000 Feb 19, 2014
STEERING
Defect Description
Navistar, Inc. (Navistar) is recalling certain model year 2014 and 2015 International Durastar trucks manufactured January 11, 2014, through January 23, 2014, and equipped with steering feature codes 05PRG, 05PRR, 05PRU, 05PRV or 05PSM. The bolts used to mount the steering gear to the frame may fai... Read more
Consequence
A reduction in, or loss of, steering increases the risk of a crash.
Remedy
Navistar has notified owners, and dealers will inspect and replace the bolts as necessary, free of charge. The recall began on February 19, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's number for this campaign is 14502.
14V063000 Feb 19, 2014
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engine... Read more
Consequence
If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.
Remedy
Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign is 14505.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
ELECTRICAL SYSTEM
Aug 13, 2015
Incident date: Aug 12, 2015
VEHICLE HAS RECALL 15509. DEALER WILL NOT REPAIR VEHICLE--CLAIMS INTERNATIONAL DOES NOT RECOGNIZE THIS AS A RECALL, YET OWNERS HAVE ALL RECEIVED NOTIFICATION IN THE MAIL THAT TRUCK MAY CATCH FIRE
Technical Service Bulletins, 2014 INTERNATIONAL DURASTAR
346 manufacturer communications from 166 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 49 |
| 060000 ENGINE AND ENGINE COOLING | 36 |
| 060000 ENGINE (PWS) | 32 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 22 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 16 |
| 350000 EQUIPMENT | 15 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 12 |
| 160000 STRUCTURE | 9 |
IK0400037
Apr 29, 2024
040000 SERVICE BRAKES, AIR
This document is to guide users to eliminate brake pedal rattle noise.
IK08000403
Apr 24, 2024
060000 ENGINE AND ENGINE COOLING
This document details the procedure that must be followed to ensure proper alternator troubleshooting.
IK0800503
Feb 21, 2024
110000 ELECTRICAL SYSTEM
Cummins ISB Starting system diagnostics.
IK0800503
Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Cummins ISB Starting system diagnostics.
IK0800407
Feb 21, 2024
110000 ELECTRICAL SYSTEM
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800407
Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0200013
Feb 21, 2024
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment.
IK0200013
Feb 21, 2024
010000 STEERING
Suggested alignment target values when performing a vehicle axle alignment.
IK0800351
Nov 21, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK0300010
Sep 29, 2023
020000 SUSPENSION
Diagnosis of chassis wander complaints.
IK0300010
Sep 29, 2023
010000 STEERING
Diagnosis of chassis wander complaints.
IK0400040
Sep 26, 2023
030000 BRAKES (PWS)
General Wheel Speed Sensor Troubleshooting
IK1201457
Sep 22, 2023
110000 ELECTRICAL SYSTEM
Cummins B6.7 Grid Heater Relay
IK1201457
Sep 22, 2023
060000 ENGINE AND ENGINE COOLING
Cummins B6.7 Grid Heater Relay
IK2600069
Sep 7, 2023
060000 ENGINE AND ENGINE COOLING
How to request a horsepower quote; all International and Cummins engines
IK0800351
Aug 14, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IKo800080
Aug 14, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK1200101
Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines
IK0800407
Mar 15, 2023
110000 ELECTRICAL SYSTEM
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0800407
Mar 15, 2023
060000 ENGINE AND ENGINE COOLING
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0800351
Nov 16, 2022
110000 ELECTRICAL SYSTEM
J1939 Data link source address information
IK1201472
Sep 29, 2022
060000 ENGINE AND ENGINE COOLING
Pico Scope CCOS (Crankcase Separator Test)
IK0800605
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
IK1201469
Aug 23, 2022
060000 ENGINE AND ENGINE COOLING
PicoScope Test One Channel RCT
IK0800610
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test Resistance and Ohmmeter
IK0800609
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test for Datalink (CAN) Health Shorts & opens
IK0800607
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK1600145
Jun 17, 2022
160000 STRUCTURE
Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations
IK1600131
Mar 23, 2022
160000 STRUCTURE
Cab water leak troubleshooting tips; HX with steel cab only
IK1600131
Mar 23, 2022
120000 EXTERIOR LIGHTING
Cab water leak troubleshooting tips; HX with steel cab only
IK2600052
Mar 14, 2022
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Calculating pulses per mile (speedometer setting); only models equipped with International engines
IK2600052
Mar 14, 2022
110000 ELECTRICAL SYSTEM
Calculating pulses per mile (speedometer setting); only models equipped with International engines
IK0800351
Feb 10, 2022
350000 EQUIPMENT
J1939 Data Link Source Address Information
IK0800351
Feb 10, 2022
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK1000003
Nov 2, 2021
010000 STEERING
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK0800080
Nov 2, 2021
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK0800074
Nov 2, 2021
180000 VEHICLE SPEED CONTROL
Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.
IK0800074
Nov 2, 2021
060000 ENGINE AND ENGINE COOLING
Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.
IK0400046
Nov 2, 2021
050000 PARKING BRAKE
WABCO Full Power Brake Diagnostic Code (DTC) Index
IK0400046
Nov 2, 2021
030000 SERVICE BRAKES, HYDRAULIC
WABCO Full Power Brake Diagnostic Code (DTC) Index
IK1300086
Oct 29, 2021
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Bendix Stability control - customer satisfaction performance improvement; Specific Emergency / Tanker applications only.
IK2600251
Oct 19, 2021
060000 ENGINE AND ENGINE COOLING
How to obtain As built parameter list
IK0400028
Oct 18, 2021
050000 PARKING BRAKE
How to program parameters after changing WABCO FPB ECU (Parking brake shows N/A)
IK1201299
Sep 30, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK1201299
Sep 30, 2021
060000 ENGINE AND ENGINE COOLING
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK0400040
Jul 19, 2021
040000 SERVICE BRAKES, AIR
General wheel speed sensor troubleshooting
IK0400040
Jul 19, 2021
030000 SERVICE BRAKES, HYDRAULIC
General wheel speed sensor troubleshooting
IK0700112
Jun 4, 2021
060000 ENGINE AND ENGINE COOLING
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
IK1900259
May 3, 2021
160000 STRUCTURE
Day cab roof air deflector causing loud vibration noise at highway speed
IK0100051
Mar 15, 2021
160000 STRUCTURE
Frame Rail Straightness Inspection Procedure
IK0200013
Mar 4, 2021
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment
20510
Feb 10, 2021
180000 VEHICLE SPEED CONTROL
On certain trucks equipped with an automatic transmission, if the automatic transmission is still in drive or reverse position and the stationary PTO switch is engaged, the engine RPM will ramp up and may overcome parking brake hold capabil
20510
Feb 10, 2021
060000 ENGINE AND ENGINE COOLING
On certain trucks equipped with an automatic transmission, if the automatic transmission is still in drive or reverse position and the stationary PTO switch is engaged, the engine RPM will ramp up and may overcome parking brake hold capabil
IK1500074
Nov 17, 2020
092300 FUEL SYSTEM, OTHER:FUEL FILTER
Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines
IK1500074
Nov 17, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines
IK1500074
Nov 17, 2020
080000 FUEL SYSTEM, DIESEL
Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines
IK1500074
Nov 17, 2020
060000 ENGINE AND ENGINE COOLING
Fuel Filters, Winter Additives, and Blending Fuels for CumminsA? Engines
IK1600233
Oct 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Cab Lean Concern
IK1600233
Oct 9, 2020
350000 EQUIPMENT
Cab Lean Concern
IK1600233
Oct 9, 2020
160000 STRUCTURE
Cab Lean Concern
IK1400005
Aug 25, 2020
060000 ENGINE (PWS)
Driveline Information Center and Troubleshooting Procedures
IK1400005
Aug 25, 2020
350000 EQUIPMENT
Driveline Information Center and Troubleshooting Procedures
IK0800504
Aug 3, 2020
060000 ENGINE (PWS)
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
110000 ELECTRICAL SYSTEM
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
100000 POWER TRAIN
Repair Procedures for Vehicles Struck by Lightning
IK0800284
Jul 28, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK0800284
Jul 28, 2020
350000 EQUIPMENT
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK0800284
Jul 28, 2020
110000 ELECTRICAL SYSTEM
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK0800284
Jul 28, 2020
060000 ENGINE AND ENGINE COOLING
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK1900022
Jun 18, 2020
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
A/C Refrigerant and Oil Capacities
IK0800475
May 22, 2020
353000 EQUIPMENT:ELECTRICAL
Radio Diagnostics and Information
IK0800475
May 22, 2020
350000 EQUIPMENT
Radio Diagnostics and Information
IK1201442
Apr 16, 2020
060000 ENGINE AND ENGINE COOLING
5 gallon SSI DEF level sensor/ multifunction head unit retrofit; only 2014 and 2015 models year built with Navistar N9/N10 engines
IK1600258
Mar 26, 2020
350000 EQUIPMENT
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
150000 SEAT BELTS
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
170000 LATCHES/LOCKS/LINKAGES
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
220000 SEATS
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
980000 UNKNOWN OR OTHER
Cleaning and Disinfecting Trucks and Buses
IK0800080
Feb 27, 2020
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK0400159
Jan 13, 2020
030000 SERVICE BRAKES, HYDRAULIC
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
IK1201398
Nov 27, 2019
060000 ENGINE AND ENGINE COOLING
ISB 6.7 Frequent Regeneration
IK1600207
Nov 12, 2019
160000 STRUCTURE
Wind noise at upper side of cab door due to door out of alignment
IK0700097
Oct 29, 2019
060000 ENGINE AND ENGINE COOLING
NEW Ultrasonic DEF Head Unit; All SCR vehicles
IK0800284
Oct 2, 2019
060000 ENGINE AND ENGINE COOLING
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK1201299
Sep 9, 2019
060000 ENGINE AND ENGINE COOLING
Oil Capacities; All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
IK0400019
Sep 3, 2019
050000 PARKING BRAKE
Air Powered (SAAR) Park Brake Troubleshooting (Service "P" Light Coming on). Only models with hydraulic brakes
IK1400023
Jul 15, 2019
020000 SUSPENSION
Suspension Lean Diagnostics; All models
IK0800351
Jun 26, 2019
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK0700079
Jun 20, 2019
060000 ENGINE AND ENGINE COOLING
SCR Vehicles Setting DEF Quality Faults due to Crossed DEF Tank Coolant Lines or Inverted DEFTHV
IK0200013
May 30, 2019
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment
IK0200013
May 30, 2019
010000 STEERING
Suggested alignment target values when performing a vehicle axle alignment
IK0700097
May 21, 2019
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NEW Ultrasonic DEF Head Unit available; Only models equipped with SCR Aftertreatment.
IK0700097
May 21, 2019
060000 ENGINE AND ENGINE COOLING
NEW Ultrasonic DEF Head Unit available; Only models equipped with SCR Aftertreatment.
IK0800484
May 16, 2019
110000 ELECTRICAL SYSTEM
Voltage gauge drops on cold engine start-up; Only models built with Cummins ISB, B6.7, ISL, or L9 engines
IK0800484
May 16, 2019
060000 ENGINE AND ENGINE COOLING
Voltage gauge drops on cold engine start-up; Only models built with Cummins ISB, B6.7, ISL, or L9 engines
IK0700097
Apr 26, 2019
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NEW Ultrasonic DEF Head Unit; Only vehicles Equipped with SCR
IK0700097
Apr 26, 2019
060000 ENGINE AND ENGINE COOLING
NEW Ultrasonic DEF Head Unit; Only vehicles Equipped with SCR
IK0700097
Mar 29, 2019
060000 ENGINE AND ENGINE COOLING
NEW Ultrasonic DEF Head Unit; only models equipped with SCR Aftertreatment
IK0700097
Mar 29, 2019
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NEW Ultrasonic DEF Head Unit; only models equipped with SCR Aftertreatment
K1200716
Mar 28, 2019
355100 EQUIPMENT:OTHER:LABELS
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
Showing 100 of 346 bulletins.
INTERNATIONAL DURASTAR - All Years Overview
Complete safety history for the INTERNATIONAL DURASTAR across all model years (2002, 2020).
92
Total Recalls
6
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
INTERNATIONAL DURASTAR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.