2002 INTERNATIONAL 9400
4 recalls, 0 complaints - 80 TSBs
07V020000 Jan 29, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR C10, C11, C12, C13, C15 OR C16 ENGINES, THE POSITIVE BATTERY CABLES THAT SUPPLY POWER FROM THE BATTERIES TO THE STARTER MAY RUB AGAINST AN ELECTRICAL GROUND CABLE BETWEEN THE ENGINE AND THE STARTER, AN ELECTRICAL GROUND CABLE BETWEEN THE FRAME RAIL AND THE... Read more
Consequence
THIS RUBBING MAY CAUSE AN ELECTRICAL SHORT OR A FIRE WHICH CAN RESULT IN PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.
Remedy
DEALERS WILL INSPECT THE BATTERY CABLES TO DETERMINE IF ANY RUBBING HAS OCCURRED. NEW BATTERY CABLES WILL BE REPLACED AS NECESSARY. DEALERS WILL ALSO REROUTE THE BATTERY CABLES BETWEEN THE STARTER AND BATTERY BOX USING NEW BRACKETS. THE RECALL BEGAN ON APRIL 20, 2007. OWNERS MAY CONTACT INTERN... Read more
04V482000 Oct 7, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Defect Description
ON CERTAIN HEAVY DUTY TRUCKS,THE LOWER TIE ROD ARMS ON CERTAIN AXLES WERE NOT INDUCTION HARDENED AS REQUIRED BY INTERNATIONAL'S SPECIFICATION.
Consequence
WITHOUT THE INDUCTION HARDENING PROCESS BEING PERFORMED, THE TIE ROD ARM MAY FATIGUE DURING THE EXPECTED LIFE OF THE VEHICLE. A FATIGUE FAILURE OF THE TIE ROD ARM MAY RESULT IN A LOSS OF VEHICLE STEERING CONTROL THAT CAN POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy
DEALERS WILL INSPECT AND REPLACE THE LOWER TIE ROD ARMS. THE RECALL BEGAN ON NOVEMBER 19, 2004. OWNERS SHOULD CONTACT INTERNATIONAL TRUCK AND ENGINE AT 1-800-448-7825.
04V100000 Feb 27, 2004
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
ON CERTAIN CONVENTIONAL TRUCKS EQUIPPED WITH PRO-SLEEPER BERTHS, WATER INTRUSION CAN BE FOUND IN THE BUNK CONTROL PANEL AREA AND POOL IN THE TOPS OF THE DOME LIGHT, TV/VCR, AND OR REFRIGERATOR POWER SWITCHES.
Consequence
THE CIRCUIT BOARDS IN THE SWITCHES COULD HEAT UP , POSSIBLY PRODUCE A FLAME OR FIRE, AND CAUSE PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy
DEALERS WILL INSTALL A WATER SHIELD OVER THE BACK OF THE ENTIRE BUNK CONTROL PANEL. OWNER NOTIFICATION BEGAN ON JULY 16, 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
02V265000 Sep 25, 2002
STEERING:GEAR BOX:SHAFT SECTOR
Defect Description
ON CERTAIN HEAVY DUTY TRUCKS, THE JOINT BETWEEN THE LOWER PORTION OF THE STEERING COLUMN AND THE UPPER END OF THE INTERMEDIATE STEERING SHAFT MAY HAVE A MISSING OR LOOSE PINCH BOLT. THIS CONDITION COULD ALSO OCCUR AT THE LOWER END OF THE INTERMEDIATE STEERING SHAFT AT THE STEERING GEAR CONNECTION.
Consequence
IF A PINCH BOLT IS MISSING OR VIBRATES LOOSE, THE SHAFT COULD SEPARATE FROM THE STEERING COLUMN OR STEERING GEAR, AND /OR ALLOW SLIPPAGE BETWEEN THE JOINED SHAFTS, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT BOTH ENDS OF THE SHAFT TO ENSURE THE PINCH BOLT IS INSTALLED AND/OR PROPERLY TORQUED. IF THE BOLT AND NUT ARE MISSING, A NEW BOLT, NUT, AND WASHER WILL BE INSTALLED. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORI... Read more
No complaints found for this vehicle.
Technical Service Bulletins, 2002 INTERNATIONAL 9400
80 manufacturer communications from 46 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 15 |
| 060000 ENGINE AND ENGINE COOLING | 9 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 9 |
| 350000 EQUIPMENT | 6 |
| 060000 ENGINE (PWS) | 6 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 5 |
| 010000 STEERING | 4 |
| 020000 SUSPENSION | 3 |
IK0800407
Feb 21, 2024
110000 ELECTRICAL SYSTEM
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800407
Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0200013
Feb 21, 2024
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment.
IK0200013
Feb 21, 2024
010000 STEERING
Suggested alignment target values when performing a vehicle axle alignment.
IK0800351
Nov 21, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK2600069
Sep 7, 2023
060000 ENGINE AND ENGINE COOLING
How to request a horsepower quote; all International and Cummins engines
IK0800407
Mar 15, 2023
110000 ELECTRICAL SYSTEM
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0800407
Mar 15, 2023
060000 ENGINE AND ENGINE COOLING
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0800351
Nov 16, 2022
110000 ELECTRICAL SYSTEM
J1939 Data link source address information
IK1201472
Sep 29, 2022
060000 ENGINE AND ENGINE COOLING
Pico Scope CCOS (Crankcase Separator Test)
IK0800605
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
IK0800609
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test for Datalink (CAN) Health Shorts & opens
IK0800610
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test Resistance and Ohmmeter
IK0800607
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK1201469
Aug 23, 2022
060000 ENGINE AND ENGINE COOLING
PicoScope Test One Channel RCT
IK1000003
Nov 2, 2021
010000 STEERING
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK1201299
Sep 30, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK1201299
Sep 30, 2021
060000 ENGINE AND ENGINE COOLING
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK0400040
Jul 19, 2021
030000 SERVICE BRAKES, HYDRAULIC
General wheel speed sensor troubleshooting
IK0400040
Jul 19, 2021
040000 SERVICE BRAKES, AIR
General wheel speed sensor troubleshooting
IK0700112
Jun 4, 2021
060000 ENGINE AND ENGINE COOLING
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
IK0100051
Mar 15, 2021
160000 STRUCTURE
Frame Rail Straightness Inspection Procedure
IK0200013
Mar 4, 2021
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment
IK1600233
Oct 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Cab Lean Concern
IK1600233
Oct 9, 2020
350000 EQUIPMENT
Cab Lean Concern
IK1600233
Oct 9, 2020
160000 STRUCTURE
Cab Lean Concern
IK1400005
Aug 25, 2020
060000 ENGINE (PWS)
Driveline Information Center and Troubleshooting Procedures
IK1400005
Aug 25, 2020
350000 EQUIPMENT
Driveline Information Center and Troubleshooting Procedures
IK0800504
Aug 3, 2020
060000 ENGINE (PWS)
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
100000 POWER TRAIN
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
110000 ELECTRICAL SYSTEM
Repair Procedures for Vehicles Struck by Lightning
IK1900022
Jun 18, 2020
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
A/C Refrigerant and Oil Capacities
IK1600258
Mar 26, 2020
980000 UNKNOWN OR OTHER
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
350000 EQUIPMENT
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
220000 SEATS
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
170000 LATCHES/LOCKS/LINKAGES
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
150000 SEAT BELTS
Cleaning and Disinfecting Trucks and Buses
IK0800080
Feb 27, 2020
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK0800533
Dec 19, 2019
350000 EQUIPMENT
Key Codes and Key Cutting Information (Not for CV Series)
IK0800533
Dec 19, 2019
110000 ELECTRICAL SYSTEM
Key Codes and Key Cutting Information (Not for CV Series)
IK1201299
Sep 9, 2019
060000 ENGINE AND ENGINE COOLING
Oil Capacities; All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
IK1400023
Jul 15, 2019
020000 SUSPENSION
Suspension Lean Diagnostics; All models
IK1400005
Nov 13, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Driveline Information Center and Troubleshooting Procedures
IK1400005
Nov 13, 2018
350000 EQUIPMENT
Driveline Information Center and Troubleshooting Procedures
IK1400005
Nov 13, 2018
105000 POWER TRAIN:DRIVELINE
Driveline Information Center and Troubleshooting Procedures
4328530R1
Nov 1, 2018
350000 EQUIPMENT
Tool Instruction - BCM Programming Harness
4328530R1
Nov 1, 2018
110000 ELECTRICAL SYSTEM
Tool Instruction - BCM Programming Harness
IK1201299
Sep 20, 2018
060000 ENGINE (PWS)
Engine Oil Capacities All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
IK0800475
Sep 17, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Diagnostics and Information
IK1900022
Sep 6, 2018
060000 ENGINE (PWS)
A/C Refrigerant and Oil Capacities
IK4300001
Jan 30, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Updating OnCommand Link with Accelerator
IK0800080
Jan 22, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Troubleshooting
IK1200921
Jan 22, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
IK1201009
Jan 19, 2018
060000 ENGINE (PWS)
Winter Front Usage
IK1201299
Jan 18, 2018
060000 ENGINE (PWS)
Engine Oil Capacities
IK2700100
Jan 10, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
OnCommand EZ-Tech
IK2500511
Dec 8, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Using Supplier Software to Check DTCs
IK0800341
Nov 9, 2017
110000 ELECTRICAL SYSTEM
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
IK0700097
Sep 22, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700097
Sep 22, 2017
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700096
Sep 5, 2017
110000 ELECTRICAL SYSTEM
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
IK0800546
Sep 1, 2017
060000 ENGINE AND ENGINE COOLING
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
IK1900022
Jun 30, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C Refrigerant and Oil Capacities
IK2900030
Jun 29, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer EZ-Tech and Diagnostic Software Support Resource Center
IK0800080
Jun 28, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Troubleshooting
IK1201363
Jun 27, 2017
070000 FUEL SYSTEM, GASOLINE
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
IK2700100
Jun 21, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OnCommand EZTech
IK1201360
Jun 7, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
IK2700090
Jun 5, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OnCommand EZ-Tech Download Center
IK0500038
Jan 30, 2017
010000 STEERING
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
IK0500058
Jan 23, 2017
010000 STEERING
Steering Fluids
IK0800080
Jan 12, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Troubleshooting
IK0800351
Jan 9, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Source Address Information
IK1201248
Jan 3, 2017
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Cooling System Flush Procedure
IK1200029
Jul 25, 2016
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
IK-1500051
Mar 23, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE
IK0800080
Oct 1, 2014
353000 EQUIPMENT:ELECTRICAL
J1939 Data Link Troubleshooting
IK0800368
May 10, 2013
110000 ELECTRICAL SYSTEM
Electrical Chassis Harnesses
IK0800379
May 10, 2013
030000 BRAKES (PWS)
Front ABS Harness
0335
Dec 18, 2003
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
FAN BELT AND AUTO TENSIONER FAILURES ON CUMMINS ISX 02 EMISSION ENGINES. *TT
INTERNATIONAL 9400 - All Years Overview
Complete safety history for the INTERNATIONAL 9400 across all model years (1990, 2013).
19
Total Recalls
3
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
INTERNATIONAL 9400 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.