2025 INFINITI QX80

3 recalls — 13 complaints

25V821000 Nov 26, 2025
BACK OVER PREVENTION:SOFTWARE
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into revers... Read more
Consequence
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for t... Read more
64,085 vehicles affected
Manufacturer: Nissan North America, Inc.
24V748000 Oct 3, 2024
BACK OVER PREVENTION
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle S... Read more
Consequence
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nis... Read more
37,236 vehicles affected
Manufacturer: Nissan North America, Inc.
24V747000 Oct 3, 2024
BACK OVER PREVENTION:SOFTWARE
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requi... Read more
Consequence
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
5,176 vehicles affected
Manufacturer: Nissan North America, Inc.

Complaint Statistics

13 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM5
SUSPENSION1
ENGINE1
ENGINE AND ENGINE COOLING1
STEERING1
SERVICE BRAKES1
FUEL/PROPULSION SYSTEM1
FORWARD COLLISION AVOIDANCE: WARNINGS1
UNKNOWN OR OTHER1
ELECTRICAL SYSTEM Apr 28, 2026
Incident date: Mar 29, 2026
My 2013 Ford F-150 5.0 pulled any evil on me. On 4-23-2026 driving home from work at approximately 3:55 pm with speed of approximately 40 to 45 mph a very hard hit of something as if I had been struck from the rear and immediately at the same time both of the rear wheels locked up and where skidding... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS Apr 5, 2026
Incident date: Mar 28, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system. The entire A/V unit was replaced on Augu... Read more
ELECTRICAL SYSTEM Apr 5, 2026
Incident date: Mar 28, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system. The entire A/V unit was replaced on Augu... Read more
UNKNOWN OR OTHER Apr 5, 2026
Incident date: Mar 28, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system. The entire A/V unit was replaced on Augu... Read more
FUEL/PROPULSION SYSTEM Feb 27, 2026
Incident date: Feb 13, 2026
My car started shaking as I was on the interstate headed to Orlando I decided to turn around and go back home I tried putting gas in the car and the gas was shooting back out I was literally a hour away from home so as I’m driving back home the back seat flew off causing my niece to fly from the b... Read more
ELECTRICAL SYSTEM Feb 17, 2026
Incident date: Jun 20, 2025
This is a follow-up to NHTSA Complaint Number 11684726, submitted to provide additional information after the dealer diagnosis confirmed the defect. My 2018 Jeep Wrangler Sahara has experienced a complete Instrument Panel Cluster (IPC) failure, which has been diagnosed and confirmed by an authorize... Read more
ELECTRICAL SYSTEM Oct 15, 2025
Incident date: Sep 30, 2025
Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (fo... Read more
SERVICE BRAKES Oct 15, 2025
Incident date: Sep 30, 2025
The contact owns a 2024 Mercedes-Benz AMG GLE53. The contact stated that while attempting to stop the vehicle, there was an abnormal squeaking sound coming from the brakes. The contact stated that while the vehicle was parked and occupied, the vehicle moved independently whenever the parking brake w... Read more
STEERING May 8, 2025
Incident date: May 7, 2025
The contact owns a 2023 Toyota Corolla Cross. The contact stated while stopped at a red light, the contact heard a loud, consistent tone emanating from the vehicle, followed by the message "Low power steering" before the vehicle entered LIMP mode and shut off; however, the contact was able to restar... Read more
ELECTRICAL SYSTEM Jan 13, 2025
Incident date: Oct 9, 2024
Engine Code P10D9. Electrical harness to the DEF tank melted. My truck was not part of the GM recall but clearly effects more vehicles than they believe. See NHTSA report N212342980. Spoke with Chevy customer service today and they stated the wiring harness melting is not covered under warranty. Thi... Read more
SUSPENSION Dec 26, 2024
Incident date: Dec 25, 2024
New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, witho... Read more
ENGINE Dec 26, 2024
Incident date: Dec 25, 2024
My car is at risk it has a powertrain and a w d failure when I am driving in the middle of the street or the expressway it stops in the middle of the expressway and loses power loses everything where me and my family could be at risk for a very serious accident leading to death in the middle of the ... Read more
ENGINE AND ENGINE COOLING Dec 26, 2024
Incident date: Dec 25, 2024
The contact owns a 2024 Chevrolet Traverse. The contact noticed liquid underneath the vehicle where the radiator system was located. The vehicle was taken to the dealer who diagnosed that the radiator and coolant system had failed. The radiator and coolant were replaced. After having the repair comp... Read more

NHTSA Safety Ratings — 2025 INFINITI QX80

2025 Infiniti QX80 SUV AWD

CategoryRating
Rollover Risk 0.0%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningStandard & Optional
Lane Departure WarningStandard & Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

INFINITI QX80 — All Years Overview

Complete safety history for the INFINITI QX80 across all model years (2014–2026).

13 Total Recalls
178 Total Complaints
0 Investigations
4 Reported Crashes
1 Reported Fires
0 Reported Deaths

INFINITI QX80 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 1 4 View
2025 (current) 3 13
2024 0 1 View
2023 0 4 View
2022 0 3 View
2021 2 9 View
2020 1 10 View
2019 1 24 View
2018 1 11 View
2017 0 30 View
2016 0 18 View
2015 1 28 View
2014 3 23 View

Other INFINITI Models

Model Recalls Complaints
M45 138 372 View
M35 134 569 View
QX50 72 349 View
Q50 72 696 View
QX4 72 386 View
QX60 58 784 View
QX60 HYBRID 54 57 View
Q70 47 26 View