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NHTSA Campaign 25V821000

BACK OVER PREVENTION:SOFTWARE

Issued by Nissan North America, Inc. · Reported Nov 26, 2025 · 64,085 vehicles affected

What's wrong

Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

Vehicles affected by this recall

Make Model Year Units
INFINITI QX80 2025 64,085
INFINITI QX80 2026 64,085
NISSAN ARMADA 2025 64,085
NISSAN ARMADA 2026 64,085
NISSAN MURANO 2025 64,085

Source: NHTSA Campaign 25V821000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.