2023 INFINITI QX60

3 recalls — 47 complaints — 79 TSBs — 5/5 safety rating

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE

Defect Description

Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.

Consequence

Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.

Remedy

Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.

20,051 vehicles affected

Manufacturer: Nissan North America, Inc.

SEATS:CRITICAL FASTENERS

Defect Description

Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.

Consequence

An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy

Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is ... Read more

12,400 vehicles affected

Manufacturer: Nissan North America, Inc.

SEATS:MID/REAR ASSEMBLY

Defect Description

Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.

Consequence

A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.

Remedy

Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.

17 vehicles affected

Manufacturer: Nissan North America, Inc.

Complaint Statistics

47 total complaints 2 crashes 1 fires 2 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	11
ENGINE	5
SERVICE BRAKES	5
ELECTRICAL SYSTEM	4
POWER TRAIN	4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL	2
TIRES:SIDEWALL	2
SEAT BELTS	1
BACK OVER PREVENTION	1

Incident date: Mar 19, 2026

Clutch release bearing/slave cylinder failed at 29,900 miles. Without warning or unusual symptoms, clutch pedal stuck to floor and was unable to shift gears without manually pulling clutch pedal up.

Incident date: Jul 19, 2024

Unknown. This was a certified preowned vehicle that was purchased on December 18, 2024. We have had NUMEROUS issues with the car since purchase but the most concerning has been the door actuators. The front door actuators on both sides failed in less than a year from date of purchase. I was told ... Read more

Incident date: Jan 7, 2026

Hybrid Power train issues. Haven't drove the car for more than a week and a half. Apparently was fixed but obviously was not. Could be the gcm or generator

Incident date: Apr 21, 2025

The front light led bulbs died. First it was the driver side at 53k miles, now the passenger side. The car has less than 55k miles. The price for the repair is outrageous. $2,000 for just ONE led bulb change. I’ve seen forums and many, many WV Atlas have the same problem. WV should be responsible ... Read more

Incident date: Mar 22, 2025

I turned on the rear defrost feature for the first time on my brand new car and the window busted out.

Incident date: Jul 25, 2025

The contact owns a 2015 Ford F-150. The contact stated that while driving at 45 MPH, the gear shifter independently shifted out of the intended position. The check engine warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it w... Read more

Incident date: Jun 4, 2025

UNKNOWN - On Sunday, June 1 2025, whilst driving West Bound on the 408 tollway in Orlando, FL, the sunroof of my car exploded and shattered. I was driving with the sunroof and sunshade closed. I was driving approx 70 miles an hour when I head an explosion, then heard glass spidering and then the gl... Read more

Incident date: May 1, 2025

I purchased a used 2017 vehicle in late 2024, and within a few months it became inoperable due to an open safety recall. I was driving on the highway with my children in the car when the vehicle stopped accelerating, putting mine and my children’s lives at risk. It was then confirmed the PTU is... Read more

Incident date: May 1, 2025

Incident date: Mar 22, 2025

The screen has lines in it and I can’t see my back up camera

Incident date: Jul 24, 2024

ABS module failure

Incident date: Jul 24, 2024

While braking the car hit a bump causing car to lurch forward and hit a car infront of me

Crash

Incident date: Aug 2, 2024

The contact owns a 2003 Mercedes-Benz C320. The contact stated that the sunroof had failed to open, and the sunshade cover failed to close, causing the sunrays to penetrate the vehicle. The vehicle was taken to the dealer, where an unknown assessment was made. The vehicle was not repaired. Additiona... Read more

Incident date: Aug 2, 2024

Warning light came on saying that the Lane departure warning and Forward were not working. Another message said "Unavailable High Cabin Temperature". After further investigation 2 of the 3 advanced navigation aids were flashing which means they may not be working correctly. In reality 1; the lane de... Read more

Incident date: Apr 4, 2024

I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a m... Read more

Incident date: Feb 16, 2024

This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes of... Read more

Incident date: Feb 15, 2024

While driving to work a car crossed over two lanes and pulled in front of me, I had to slam on the brakes to avoid a collision. The truck applied the brakes and that was avoided but at that moment my dash lights came on, no ABS, brake light, engine lights, and traction control all lit up. I was n... Read more

Incident date: Feb 15, 2024

fuel pump relay module

Incident date: Feb 15, 2024

My 2023 Infiniti QX60 Autograph model caught fire in the engine in my driveway while parked on Thursday, [XXX] at approximately [XXX] EST. Fire department was dispatched and fire marshal completed a report. There were no warnings or indications prior to the fire. My vehicle had been parked in my ... Read more

Fire

Incident date: Feb 4, 2024

I was in my 2010 Toyota Prius with my two children when I suddenly lost my brakes, with luck I was able to let off my gas and coast to a stop. Now I am left with a 3,000 dollar repair. I now know what the price of my children and my life is worth to Toyota! To find that this has already been a probl... Read more

Incident date: Feb 4, 2024

ABS brake warning lights are on and cruise control will not work. I was told by the dealer the module had to be replaced. This truck only has 34691 miles on it now and this problem started over a year ago. Dealer said this part was not available because of supply chain issues. I have several friends... Read more

Incident date: Feb 4, 2024

On two occasions driving new 2023 QX60, the engine stalled while driving. Vehicle lost all acceleration capability. The system message: stop car, engine stall. Press break and start button. What we noticed is that both times, the engine stalled after the car had been sitting running idle for a pe... Read more

Incident date: Nov 29, 2023

engine died while driving 45 on highway, tow to garage and was told to take to dealership because of a recall for my engine. towed the car to the dealership and they check and are telling me that my car engine wasn't covered and I would have to paid for the repair. I was told the problem was the eng... Read more

Incident date: Nov 29, 2023

Incident date: Nov 3, 2023

5 dealerships unable to address rear camera recall in a timely manner. No definitive response from 5 dealers to include Rockwall Ford, Planet Ford, Planet Lincoln, Grapevine Lincoln, and David McDavid Lincoln in the Dallas area.

Incident date: Nov 3, 2023

Incident date: Jul 23, 2023

The contact owns a 2019 Land Rover. The contact stated that while driving at an undisclosed speed, the "Door Ajar" message was displayed. The contact stated that her daughter was seated in the rear seat when the rear driver's side door inadvertently opened while driving. The contact was able to clos... Read more

Incident date: Apr 1, 2023

275/55R20XL Sidewall bulge, garage inspected and confirmed sidewall separation

Incident date: Apr 1, 2023

275/55R20XL Sidewall bulge, garage inspected and confirmed sidewall separation

Incident date: Feb 18, 2023

Transmission light will come on. Then I'll lose power. I've taken it to my local jeep shop who have said it's a bad PTU.

Incident date: Jun 16, 2023

I was driving and all of a sudden my car quit sounded like a belt broke so I coasted to Thackers Repair and he told me a rod went right through the side of the engine so I would need a new engine. I had my oil changed every 3000 miles there was no reason for this, and I did not receive any recalls.

Incident date: Jun 16, 2023

there are multiple issues with the aforementioned vehicle and I have brought it to the dealership multiple times, but they stated that although Infiniti is aware of the issues they do not have a fix. When it rains out the locking mechanism fails on the vehicle and I am locked out of the vehicle. In ... Read more

Incident date: Apr 9, 2023

I have driven this vehicle approximately 28,000 miles. I am the original (and only) owner. When using the cruise control the car will break suddenly and aggressively for no apparent reason on the open road. This has happened more than a dozen times. I cannot say what percentage of my driving is done... Read more

Incident date: Apr 9, 2023

My car rolls back and forward, more than normal, after parking and putting the park into park and lifting foot off the break. It rolls back so fast that it knocked my mother forward and it knocked my daughter to the ground. So, when I put the car in park and I release the break is when it rolls bac... Read more

1 injured

Incident date: Apr 9, 2023

The software update was transferred from phone to the car. But would not install on the car. The issue has been raised by multiple people on various BMW forums. The clutch appears to be from BMW servers and service locations instead of dealing with root cause are trying to charge customers 350 -450 ... Read more

Incident date: Feb 6, 2023

The contact owns a 2017 Chevrolet Cruze. The contact stated that while driving at approximately 60 MPH, the engine started to misfire. The contact stated that the vehicle was hesitating while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. Th... Read more

Incident date: Feb 6, 2023

My Radio in my car went the system air bags , ESC lights up and my car while I’m driving goes into neautral so I have to shift to P to Gear for my car to drive so i went the next day told them and they had to make an appointment and told them to might as well do the recall while it was there for ... Read more

Incident date: Feb 8, 2023

They EyeSight continuously disables. Dealership cannot find any codes or issues with it. They say it is the weather, dirty windshield, clouds. It has been happening since week 3 of ownership. I clean the windshield all the time, there is no clouds. I have another Subaru with EyeSight and it doesn’... Read more

Incident date: Feb 8, 2023

I purchased a new 2023 Infinity QX60 in Nov. of 2022. I had the vehicle for less than 2 months when the dashboard lit up with a shifter warning/malfunction while driving my kids to school on 2-8-23. I pulled over and stopped the vehicle to see what was going on. A shifter malfunction warning display... Read more

Incident date: Feb 15, 2023

On two separate occasions when driving, my vehicle slammed on the brakes by itself with no obstructions or vehicles in front of me. When it happens the instrument cluster says brake. Luckily no one was behind me or I would have been rear-ended.

Incident date: Feb 15, 2023

Hello, My 2015 Grom has a recall and it was never done according to the Vin number. What can I do?

Incident date: Feb 15, 2023

While driving 40-50mph, my 2023 QX60 malfunctioned sensing the car was in a front end collision forcefully stopping the car. The force was so strong that I thought a large truck hit me from behind. After realizing I was not in an accident, the dashboard was lit up with malfunction warnings. I was 5... Read more

1 injured

Incident date: Jan 26, 2023

The contact owns a 2014 Ford F-150. The contact stated while reversing out of a parking space, the Back Over Prevention camera failed to display an image, causing the vehicle to crash into another vehicle. The other vehicle was damaged. There was no injury sustained. A Police report was not filed. T... Read more

Crash

Incident date: Dec 20, 2022

I purchased a 2023 Infiniti QX60 3 months ago. This morning, one of the seatbelts pulled completely out when buckling up. The belt was frayed at the end as if it had been cut over a period of time. Had we been in an accident over the last month, that belt would not have protected the passenger in... Read more

NHTSA Safety Ratings — 2023 INFINITI QX60

2023 Infiniti QX60 SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash — Driver	4 / 5 ★★★★☆
Frontal Crash — Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins — 2023 INFINITI QX60

79 manufacturer communications from 52 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	30
160000 STRUCTURE	9
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	7
100000 POWER TRAIN	3
260000 FORWARD COLLISION AVOIDANCE	3
220000 SEATS	3
150000 SEAT BELTS	3
130000 VISIBILITY	3

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

110000 ELECTRICAL SYSTEM

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

110000 ELECTRICAL SYSTEM

220000 SEATS

POWER FOLDING 3RD ROW SEAT SYSTEM CALIBRATION SERVICE INFORMATION Obstructions such as unfolded headrests or objects left in the vehicle may prevent the power folding 3rd row seat from returning to the upright position under power: i?

160000 STRUCTURE

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

MIL IS ON WITH DTC P0300 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0300 for a??MULTI CYL MISFIREa?? stored in the ECM. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Determine applicable model year speci

060000 ENGINE AND ENGINE COOLING

150000 SEAT BELTS

SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

GURGLING NOISE FROM MOONROOF AFTER IT RAINS IF YOU CONFIRM The client states they hear a gurgling / drip / drain noise from the moonroof while driving in the rain. ACTION Follow the SERVICE PROCEDURE in this bulletin to replace the f

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

162300 STRUCTURE:BODY:DOOR

AUTOMATIC BACK DOOR PARTIALLY OPENS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

AUTOMATIC BACK DOOR PARTIALLY OPENS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

NOISE FROM MOONROOF WHEN OPEN IF YOU CONFIRM Ticking / flutter / vibrating noise when the moonroof (sunroof) is open and the vehicle is traveling 35-50 mph. ACTION Follow the SERVICE PROCEDURE outlined in this bulletin to install a s

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

150000 SEAT BELTS

OWNERa??S MANUAL SUPPLEMENT The information contained within this supplement revises or adds to the a??Precautions on Child Restraintsa?? section of the a??Safety-Seats, seat belts and supplemental restraint systema?? section in the 2022

220000 SEATS

EZ Flex Seat Ownera??s Manual Supplement Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 21,278 2022-2023 INFINITI QX60 vehicles with a supplemental Ownera??s Manual addendum. The 2

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

AUTOMATIC BACK DOOR PARTIALLY OPENS IF YOU CONFIRM The automatic back door will only open partially and then will change to a??manual modea?? when using the Intelligent Key, back door request button, or the interior dash button, OR A

110000 ELECTRICAL SYSTEM

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communicat

120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

DISPLAY SCREEN IS BLANK/BLACK WHEN IN AROUND VIEWA? MONITOR MODE This bulletin is no longer active. Please discard previous versions of ITB23-006.

107000 POWER TRAIN:AXLE HUBS

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT This bulletin has been superseded by: ITB23-010 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

IVI Reprogram SXM Presets ***** Retailer Announcement ***** INFINITI is conducting a quality action on 66 specific 2023 INFINITI QX60 vehicles identified in Service Comm. Retailers will reprogram the In Vehicle Infotainment (IVI) System

110000 ELECTRICAL SYSTEM

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT This bulletin has been superseded by: ITB23-010 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SXM RADIO CHANNELS WILL NOT SAVE AS PRESETS IF YOU CONFIRM The infotainment system will not save any SXM radio channels as presents. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Update the AV Control Unit to downgrad

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

INTERMITTENT OPERATION OF HVAC BLOWER IF YOU CONFIRM The HVAC blower is inoperative at initial vehicle start up, OR The client states the HVAC blower has been inoperative during initial vehicle start up. ACTION Follow the SERVICE PR

110000 ELECTRICAL SYSTEM

COMBINATION METER MODULES OR ABS CONTROL UNITS CANNOT BE SWAPPED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

150000 SEAT BELTS

SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

260000 FORWARD COLLISION AVOIDANCE

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

350000 EQUIPMENT

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i

110000 ELECTRICAL SYSTEM

130000 VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

200000 WHEELS

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

WIRELESS CHARGER DOES NOT CHARGE IPHONE 12 OR NEWER IF YOU CONFIRM The client states that their Wireless Charger does not charge an iPhone 12 or newer. HINT: The client may describe that when an iPhone is placed on the Wireless Charge

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

DISPLAY SCREEN IS BLANK/BLACK WHEN IN AROUND VIEWA? MONITOR MODE IF YOU CONFIRM The display screen is blank/black, instead of displaying the Around ViewA? Monitor camera image, when the vehicle is shifted into Reverse or by pressing t

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT SERVICE INFORMATION After replacement of the AV Control Unit on an APPLIED VEHICLE, it is necessary to verify the current software version of the new AV Control Unit to determine if a

110000 ELECTRICAL SYSTEM

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SERVICE INFORMATION FOR DISTANCE SENSOR DTC DIAGNOSIS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

MISSING OR CORRUPTED MAP DATA IF YOU CONFIRM Client states the error screen, shown in Figure 1, appears when using navigation. ACTION Follow the SERVICE PROCEDURE in this bulletin to download the map data from the ASIST Downloader,

110000 ELECTRICAL SYSTEM

DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on v

110000 ELECTRICAL SYSTEM

Sonar Sensor Replacement REVISED December 2, 2022 Please discard earlier versions of this bulletin. The announcement from October 27, 2022 has been revised to include the following: a?? The parts restriction will be removed on all par

260000 FORWARD COLLISION AVOIDANCE

280000 BACK OVER PREVENTION

100000 POWER TRAIN

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or com

100000 POWER TRAIN

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

280000 BACK OVER PREVENTION

CAMPAIGN BULLETIN Sonar Sensor Replacement ***** Retailer Announcement ***** INFINITI is now escalating the temporary hold on 42 specific 2023 INFINITI QX60 vehicles identified in Service Comm to a retailer inventory quality action to

110000 ELECTRICAL SYSTEM

DTCS B2E4B-06, B2E60-06, B2E61-06 STORED IN THE TCU IF YOU CONFIRM The customer experiences an issue with the INFINITI InTouchA? Service remote commands, AND Any of the following DTCs are present in the Telematics Control Unit (TCU):

270000 LANE DEPARTURE

LANE CAMERA OVER TEMPERATURE DTC STORED SERVICE INFORMATION The Lane Camera can become overheated if the interior room temperature or temperature around the camera becomes excessively high, and does not initially indicate a sustained

260000 FORWARD COLLISION AVOIDANCE

110000 ELECTRICAL SYSTEM

Front Sonar Sensor ***** Retailer Announcement ***** INFINITI is committed to a high level of customer service and satisfaction. This commitment requires INFINITI to periodically place certain vehicles on temporary Quality Assurance (QA

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

AUTOMATIC BACK DOOR INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

AUTOMATIC BACK DOOR INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

INFINITI QX60 — All Years Overview

Complete safety history for the INFINITI QX60 across all model years (2014–2025).

26 Total Recalls

803 Total Complaints

0 Investigations

39 Reported Crashes

7 Reported Fires

0 Reported Deaths

INFINITI QX60 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	4	View
2025	1	16	View
2024	3	28	View
2023 (current)	3	47
2022	2	26	View
2020	1	40	View
2019	2	52	View
2018	1	54	View
2017	2	101	View
2016	1	38	View
2015	3	126	View
2014	7	271	View

Other INFINITI Models

Model	Recalls	Complaints
M45	138	372	View
M35	134	569	View
QX50	72	349	View
Q50	72	696	View
QX4	72	386	View
QX80	54	170	View
QX60 HYBRID	54	57	View
Q70	47	26	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 INFINITI QX60

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings — 2023 INFINITI QX60

Safety Technology

Technical Service Bulletins — 2023 INFINITI QX60

Most Affected Components

INFINITI QX60 — All Years Overview

INFINITI QX60 — Year by Year

Other INFINITI Models