2023 INFINITI QX60
3 recalls, 47 complaints - 79 TSBs - 5/5 safety rating
23V814000 Dec 4, 2023
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Consequence
Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
23V268000 Apr 13, 2023
SEATS:CRITICAL FASTENERS
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Consequence
An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is ... Read more
23V108000 Feb 21, 2023
SEATS:MID/REAR ASSEMBLY
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Consequence
A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
Remedy
Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.
Complaint Statistics
47 total complaints
3 crashes 1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 6 |
| UNKNOWN OR OTHER | 5 |
| SERVICE BRAKES | 5 |
| ENGINE | 4 |
| AIR BAGS | 3 |
| SEAT BELTS | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| HYBRID PROPULSION SYSTEM | 2 |
UNKNOWN OR OTHER
Mar 28, 2026
Incident date: Mar 19, 2026
The backup assisting camera is no longer working properly, causing a safety issue while reversing. There are recalls on this from 2015 to 2019 but not 2014 even though the same issue is happening with the 2014's.
HYBRID PROPULSION SYSTEM
Mar 16, 2026
Incident date: Jul 19, 2024
The contact owns a 2017 Kia Niro. The contact stated that while driving at an undisclosed speed, the message "Check Hybrid System" was displayed. The vehicle was towed to the dealer, where it was diagnosed, and determined that the hydraulic clutch actuator and power assembly had failed. The dealer r... Read more
LANE DEPARTURE: ASSIST
Jan 7, 2026
Incident date: Jan 7, 2026
AFTER REPLACING THE WINDSHIELD AT SAFELITE, MY LANE KEEPING ASSIST SYSTEM AND AUTO STOP IS NOT WORKING
SEAT BELTS
Oct 18, 2025
Incident date: Apr 21, 2025
Whenever I’m getting in my car and I’m trying to start it sometimes I will move just a little bit in my seat and my seatbelt will come out of the seatbelt assembly and then my car will automatically put on the emergency brake. This has happened on multiple occasions for my seatbelt will just pop... Read more
POWER TRAIN
Oct 18, 2025
Incident date: Mar 22, 2025
The problem began in early August 2025 when the check engine light came on and the vehicle misfired. A Ford mobile technician inspected it before 8/23/25, confirmed Diagnostic Code P0303 (Cylinder 3 Misfire), but said it was likely just a bad ignition coil. Based on that, I went to Midas on 8/23/25 ... Read more
ELECTRICAL SYSTEM
Jul 25, 2025
Incident date: Jul 25, 2025
The ABS module is malfunctioning; it is an internal electronic fault that has been diagnosed by the dealership. This is leading to a lack of cruise control, excessive drain on the battery resulting in constant recharging, and a red brake light to be illuminated, which results in immediate failed ins... Read more
FUEL/PROPULSION SYSTEM
Jun 7, 2025
Incident date: Jun 4, 2025
[XXX], the vehicle was delivered to Crain KIA dealership located in Conway, Arkansas, due to failure of engine to start (engine would turn over but not run). I scheduled a service appointment for May 20th at 0930, for the car to be evaluated/troubleshot. While at the KIA dealership service desk, I... Read more
ELECTRICAL SYSTEM
May 28, 2025
Incident date: May 1, 2025
Was driving and the traction control light came on car started shaking, pulled over got out to look and the car was on fire. Fire started in the right rear of the trunk Where the backup camera wire harness is located. It has not been inspected. Car is currently at an impound lot but is available fo... Read more
Fire
SERVICE BRAKES
May 28, 2025
Incident date: May 1, 2025
Driving, slowing down for a stop light. Put the brakes on, they did not work. Push the all the way to the floor. Hit the vehicle in front of me. Luckily going slow between lights
Crash
POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 31, 2025
Incident date: Mar 22, 2025
The contact owns a 2023 Genesis GV60. The contact stated while driving 30 MPH, the front driver’s and passenger's side seat belts failed to lock securely. There were no warning lights illuminated. The dealer was contacted to schedule an appointment. The contact then received a recall letter for an... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 14, 2024
Incident date: Jul 24, 2024
While braking the car hit a bump causing car to lurch forward and hit a car infront of me
Crash
ENGINE
Aug 14, 2024
Incident date: Jul 24, 2024
Bought car with 36k miles on it in July 2023. In Jan 2024, engine light came on and we noticed loss of power shifting between gears, had fuel injectors replaced/cleaned. In Feb 2024 at 51k miles, car made knocking noise, pulled over and shut car off, would not restart. Towed to KIA dealer, told the ... Read more
AIR BAGS
Aug 6, 2024
Incident date: Aug 2, 2024
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the man... Read more
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Aug 6, 2024
Incident date: Aug 2, 2024
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low battery warning light illuminated. The vehicle was towed to the dealer but was not diagnosed. The contact was informed that the 12-volt battery had been replaced.... Read more
AIR BAGS
Aug 6, 2024
Incident date: Aug 2, 2024
The contact owns a 2003 Mercedes-Benz C320. The contact stated that the sunroof had failed to open, and the sunshade cover failed to close, causing the sunrays to penetrate the vehicle. The vehicle was taken to the dealer, where an unknown assessment was made. The vehicle was not repaired. Additiona... Read more
UNKNOWN OR OTHER
May 20, 2024
Incident date: Apr 4, 2024
I currently have 119500 miles on my 2019 Kia Optima. I am losing oil somewhere between oil changes, and the car is beginning to hesitate while driving. I don't see oil on the ground but I have had to put in 2-3 1/2 quarts of oil way too often. For this to happen on some many vehicles, it must be a m... Read more
UNKNOWN OR OTHER
Feb 23, 2024
Incident date: Feb 16, 2024
No dealer is willing to fix recalls.
STEERING
Feb 18, 2024
Incident date: Feb 15, 2024
While driving vehicle warning message appeared on cluster saying “ABS INOPERABLE” with ABS and traction control lights on. Minutes later all power steering is gone and vehicle is very difficult to steer. This not only put me in danger but also my passengers and others on the road as well. This h... Read more
SERVICE BRAKES
Feb 18, 2024
Incident date: Feb 15, 2024
While driving vehicle warning message appeared on cluster saying “ABS INOPERABLE” with ABS and traction control lights on. Minutes later all power steering is gone and vehicle is very difficult to steer. This not only put me in danger but also my passengers and others on the road as well. This h... Read more
SERVICE BRAKES
Feb 18, 2024
Incident date: Feb 15, 2024
While driving to work a car crossed over two lanes and pulled in front of me, I had to slam on the brakes to avoid a collision. The truck applied the brakes and that was avoided but at that moment my dash lights came on, no ABS, brake light, engine lights, and traction control all lit up. I was n... Read more
ELECTRICAL SYSTEM
Feb 4, 2024
Incident date: Feb 4, 2024
1. This vehicle has shut itself off three separate times since Tuesday, 29 January. This happens when using the "E-save" system;i.e. mainly the gasoline engine and the engine has not yet reached full operating temperature. It has happened only while stopped at a traffic light. I will contact my deal... Read more
UNKNOWN OR OTHER
Feb 4, 2024
Incident date: Feb 4, 2024
I was in my 2010 Toyota Prius with my two children when I suddenly lost my brakes, with luck I was able to let off my gas and coast to a stop. Now I am left with a 3,000 dollar repair. I now know what the price of my children and my life is worth to Toyota! To find that this has already been a probl... Read more
SERVICE BRAKES
Feb 4, 2024
Incident date: Feb 4, 2024
I was in my 2010 Toyota Prius with my two children when I suddenly lost my brakes, with luck I was able to let off my gas and coast to a stop. Now I am left with a 3,000 dollar repair. I now know what the price of my children and my life is worth to Toyota! To find that this has already been a probl... Read more
VISIBILITY/WIPER
Nov 29, 2023
Incident date: Nov 29, 2023
The rear glass randomly shattered at a stop sign. Nice sunny day in SoCal 75° and clear. Our safety was not immediately in danger but we couldn’t drive the vehicle. Honda roadside came and towed it to a dealership close to our house. It was approved by the “claim adjuster” and repaired about ... Read more
POWER TRAIN
Nov 29, 2023
Incident date: Nov 29, 2023
August 2023, my vehicle started making slight jerking motions when accelerating. I thought it shouldn’t be anything serious especially since the vehicle warning lights did not alarm. The Ford App health status for my vehicle report showed no issues. After a month of continuous weird jerking, I too... Read more
SERVICE BRAKES
Nov 6, 2023
Incident date: Nov 3, 2023
ABS control module pump/Hydraulic control module. 49000 miles. ABS lights/Service Electronic braking. No parts available for repair. On indefinite back order from Mopar. This problem needs to be solved. Thanks
PARKING BRAKE
Nov 6, 2023
Incident date: Nov 3, 2023
The contact owns a 2011 Mercedes-Benz GL450. The contact stated that while reversing, the message "Release Parking Brake" was displayed. The contact stated that she engaged the parking brake release button. The contact was able to continue driving. The contact stated that the failure had been recurr... Read more
ENGINE
Aug 1, 2023
Incident date: Jul 23, 2023
For the past two years, I have been taking my Honda pilot to a Honda dealership, complaining of the auto shut off feature. I will come to a stop at a stop sign or stop light. The car would do the auto shut off and when I lift my foot from the break for the car to start again, it won’t. The car wil... Read more
EXTERIOR LIGHTING
Jul 25, 2023
Incident date: Apr 1, 2023
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more
ENGINE
Jul 25, 2023
Incident date: Apr 1, 2023
2017 Ford F150 with defective intake manifold Recurrent issue with this 5.0L engine and no replacement part available. Ford is behind thousands requests for this part and is releasing 6/day. My truck purchased new is undriveable and unrepairable. There should at least be a recall for this ve... Read more
ELECTRICAL SYSTEM
Jul 20, 2023
Incident date: Feb 18, 2023
Driving on the highway and the car stalled. Was told to pull over due to loss of power with a red turtle on the screen. This has been happening to allot of people. Barely had time to get over. There was a recall software update to provide warning, but that just gives warning but does not fix th... Read more
ELECTRICAL SYSTEM
Jun 16, 2023
Incident date: Jun 16, 2023
Vehicle is switching to mud and sand mode on its own, which according to a quick google search is a common electrical problem. Possible cause listed by other drivers is a roof rail leak. Upon inspection I see water stains on the inside of my headliner where the roof rails sit. So confirmed roof rail... Read more
ELECTRICAL SYSTEM:IGNITION
Jun 16, 2023
Incident date: Jun 16, 2023
The contact owns a 2018 Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. Upon restarting the vehicle, the vehicle returned to normal functionality. The START/STOP system unavailability warning light was illuminated. The vehic... Read more
UNKNOWN OR OTHER
Jun 16, 2023
Incident date: Jun 16, 2023
I was driving and all of a sudden my car quit sounded like a belt broke so I coasted to Thackers Repair and he told me a rod went right through the side of the engine so I would need a new engine. I had my oil changed every 3000 miles there was no reason for this, and I did not receive any recalls.
STEERING
Jun 10, 2023
Incident date: Apr 9, 2023
my jeeps (2020 4door wrangler unlimited sport JL) VIN does not come back to any recalls on the NHTSA but it has the old aluminum steering gear part# (P68250506AE) and needs to be replaced by the new part# (68507569AA) and a EHPS software eopdate per TSB 08-003-21 REV. A. some dealers are not honori... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jun 10, 2023
Incident date: Apr 9, 2023
I have driven this vehicle approximately 28,000 miles. I am the original (and only) owner. When using the cruise control the car will break suddenly and aggressively for no apparent reason on the open road. This has happened more than a dozen times. I cannot say what percentage of my driving is done... Read more
AIR BAGS
Jun 10, 2023
Incident date: Apr 9, 2023
(1) PASSENGER seat airbag status light has been and still is intermittent. This fact is documented with dated pics attached. (4/4/23 and 8/6/23) (2) When the passenger airbag light is off, the airbag will not deploy putting my wife at serious risk. (She is the usual occupant at 98 lbs and 5ft 3in... Read more
HYBRID PROPULSION SYSTEM
Apr 5, 2023
Incident date: Feb 6, 2023
The contact owns a 2011 Freightliner MT-55. The contact stated while coming to a complete stop and depressing the brake pedal, the vehicle inadvertently attempted to accelerate. The message "Check Hybrid System" was displayed. The contact applied more pressure to the brake pedal and the vehicle star... Read more
ENGINE
Apr 5, 2023
Incident date: Feb 6, 2023
My mustang with approximately 41,000 miles now needs a NEW engine ($8,100) because of these known issues with these EcoBoost engines. How come they are allowed to sell lemons to the American people??
FORWARD COLLISION AVOIDANCE: WARNINGS
Mar 9, 2023
Incident date: Feb 8, 2023
They EyeSight continuously disables. Dealership cannot find any codes or issues with it. They say it is the weather, dirty windshield, clouds. It has been happening since week 3 of ownership. I clean the windshield all the time, there is no clouds. I have another Subaru with EyeSight and it doesn’... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Mar 9, 2023
Incident date: Feb 8, 2023
They EyeSight continuously disables. Dealership cannot find any codes or issues with it. They say it is the weather, dirty windshield, clouds. It has been happening since week 3 of ownership. I clean the windshield all the time, there is no clouds. I have another Subaru with EyeSight and it doesn’... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Mar 9, 2023
Incident date: Feb 8, 2023
They EyeSight continuously disables. Dealership cannot find any codes or issues with it. They say it is the weather, dirty windshield, clouds. It has been happening since week 3 of ownership. I clean the windshield all the time, there is no clouds. I have another Subaru with EyeSight and it doesn’... Read more
ELECTRICAL SYSTEM
Mar 9, 2023
Incident date: Feb 15, 2023
power locks have failed in all 4 doors, must be manually unlocked from inside or key used in door. you can hear internal components trying to unlock latches but do not catch properly. especially dangerous with children in the backseat there is no quick way to unlock doors and get them out in an emer... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Mar 9, 2023
Incident date: Feb 15, 2023
On two separate occasions when driving, my vehicle slammed on the brakes by itself with no obstructions or vehicles in front of me. When it happens the instrument cluster says brake. Luckily no one was behind me or I would have been rear-ended.
FUEL/PROPULSION SYSTEM
Mar 9, 2023
Incident date: Feb 15, 2023
Hello, My 2015 Grom has a recall and it was never done according to the Vin number. What can I do?
BACK OVER PREVENTION
Jan 27, 2023
Incident date: Jan 26, 2023
The contact owns a 2014 Ford F-150. The contact stated while reversing out of a parking space, the Back Over Prevention camera failed to display an image, causing the vehicle to crash into another vehicle. The other vehicle was damaged. There was no injury sustained. A Police report was not filed. T... Read more
Crash
SEAT BELTS
Dec 20, 2022
Incident date: Dec 20, 2022
I purchased a 2023 Infiniti QX60 3 months ago. This morning, one of the seatbelts pulled completely out when buckling up. The belt was frayed at the end as if it had been cut over a period of time. Had we been in an accident over the last month, that belt would not have protected the passenger in... Read more
NHTSA Safety Ratings, 2023 INFINITI QX60
2023 Infiniti QX60 SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2023 INFINITI QX60
79 manufacturer communications from 52 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 30 |
| 160000 STRUCTURE | 9 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 7 |
| 100000 POWER TRAIN | 3 |
| 260000 FORWARD COLLISION AVOIDANCE | 3 |
| 220000 SEATS | 3 |
| 150000 SEAT BELTS | 3 |
| 130000 VISIBILITY | 3 |
ITB23-010E
Feb 22, 2024
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010E
Feb 22, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010E
Feb 22, 2024
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010D
Jan 24, 2024
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010D
Jan 24, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010D
Jan 24, 2024
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-027
Nov 15, 2023
220000 SEATS
POWER FOLDING 3RD ROW SEAT SYSTEM CALIBRATION SERVICE INFORMATION Obstructions such as unfolded headrests or objects left in the vehicle may prevent the power folding 3rd row seat from returning to the upright position under power: i?
ITB23-027
Nov 15, 2023
160000 STRUCTURE
POWER FOLDING 3RD ROW SEAT SYSTEM CALIBRATION SERVICE INFORMATION Obstructions such as unfolded headrests or objects left in the vehicle may prevent the power folding 3rd row seat from returning to the upright position under power: i?
ITB23-026
Nov 6, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
MIL IS ON WITH DTC P0300 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0300 for a??MULTI CYL MISFIREa?? stored in the ECM. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Determine applicable model year speci
ITB23-026
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
MIL IS ON WITH DTC P0300 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0300 for a??MULTI CYL MISFIREa?? stored in the ECM. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Determine applicable model year speci
ITB22-021B
Nov 2, 2023
150000 SEAT BELTS
SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-025
Oct 9, 2023
160000 STRUCTURE
GURGLING NOISE FROM MOONROOF AFTER IT RAINS IF YOU CONFIRM The client states they hear a gurgling / drip / drain noise from the moonroof while driving in the rain. ACTION Follow the SERVICE PROCEDURE in this bulletin to replace the f
ITB23-025
Oct 9, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GURGLING NOISE FROM MOONROOF AFTER IT RAINS IF YOU CONFIRM The client states they hear a gurgling / drip / drain noise from the moonroof while driving in the rain. ACTION Follow the SERVICE PROCEDURE in this bulletin to replace the f
ITB23-018A
Sep 21, 2023
162300 STRUCTURE:BODY:DOOR
AUTOMATIC BACK DOOR PARTIALLY OPENS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-018A
Sep 21, 2023
160000 STRUCTURE
AUTOMATIC BACK DOOR PARTIALLY OPENS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010C
Aug 16, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010C
Aug 16, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-024
Aug 14, 2023
160000 STRUCTURE
NOISE FROM MOONROOF WHEN OPEN IF YOU CONFIRM Ticking / flutter / vibrating noise when the moonroof (sunroof) is open and the vehicle is traveling 35-50 mph. ACTION Follow the SERVICE PROCEDURE outlined in this bulletin to install a s
ITB23-024
Aug 14, 2023
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
NOISE FROM MOONROOF WHEN OPEN IF YOU CONFIRM Ticking / flutter / vibrating noise when the moonroof (sunroof) is open and the vehicle is traveling 35-50 mph. ACTION Follow the SERVICE PROCEDURE outlined in this bulletin to install a s
ITB23-010B
Aug 1, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010B
Aug 1, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-036A
Jul 31, 2023
110000 ELECTRICAL SYSTEM
DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
2022_2023-Infini
Jun 16, 2023
150000 SEAT BELTS
OWNERa??S MANUAL SUPPLEMENT The information contained within this supplement revises or adds to the a??Precautions on Child Restraintsa?? section of the a??Safety-Seats, seat belts and supplemental restraint systema?? section in the 2022
2022_2023-Infini
Jun 16, 2023
220000 SEATS
OWNERa??S MANUAL SUPPLEMENT The information contained within this supplement revises or adds to the a??Precautions on Child Restraintsa?? section of the a??Safety-Seats, seat belts and supplemental restraint systema?? section in the 2022
PC969 2022-23 QX
Jun 16, 2023
220000 SEATS
EZ Flex Seat Ownera??s Manual Supplement Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 21,278 2022-2023 INFINITI QX60 vehicles with a supplemental Ownera??s Manual addendum. The 2
ITB22-043A
May 26, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-018
May 11, 2023
160000 STRUCTURE
AUTOMATIC BACK DOOR PARTIALLY OPENS IF YOU CONFIRM The automatic back door will only open partially and then will change to a??manual modea?? when using the Intelligent Key, back door request button, or the interior dash button, OR A
ITB18-035C
Apr 17, 2023
110000 ELECTRICAL SYSTEM
SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-035C
Apr 17, 2023
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-015
Apr 6, 2023
110000 ELECTRICAL SYSTEM
DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communicat
ITB03-051Q
Apr 5, 2023
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010A
Apr 4, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-006A
Apr 3, 2023
110000 ELECTRICAL SYSTEM
DISPLAY SCREEN IS BLANK/BLACK WHEN IN AROUND VIEWA? MONITOR MODE This bulletin is no longer active. Please discard previous versions of ITB23-006.
ITB13-008D
Mar 29, 2023
107000 POWER TRAIN:AXLE HUBS
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-004A
Mar 24, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT This bulletin has been superseded by: ITB23-010 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.
PC964 2023 QX60
Mar 24, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
IVI Reprogram SXM Presets ***** Retailer Announcement ***** INFINITI is conducting a quality action on 66 specific 2023 INFINITI QX60 vehicles identified in Service Comm. Retailers will reprogram the In Vehicle Infotainment (IVI) System
PC964 2023 QX60
Mar 24, 2023
110000 ELECTRICAL SYSTEM
IVI Reprogram SXM Presets ***** Retailer Announcement ***** INFINITI is conducting a quality action on 66 specific 2023 INFINITI QX60 vehicles identified in Service Comm. Retailers will reprogram the In Vehicle Infotainment (IVI) System
ITB23-004A
Mar 24, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT This bulletin has been superseded by: ITB23-010 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.
ITB23-012
Mar 15, 2023
110000 ELECTRICAL SYSTEM
SXM RADIO CHANNELS WILL NOT SAVE AS PRESETS IF YOU CONFIRM The infotainment system will not save any SXM radio channels as presents. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Update the AV Control Unit to downgrad
ITB23-012
Mar 15, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SXM RADIO CHANNELS WILL NOT SAVE AS PRESETS IF YOU CONFIRM The infotainment system will not save any SXM radio channels as presents. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Update the AV Control Unit to downgrad
ITB23-011
Mar 14, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
INTERMITTENT OPERATION OF HVAC BLOWER IF YOU CONFIRM The HVAC blower is inoperative at initial vehicle start up, OR The client states the HVAC blower has been inoperative during initial vehicle start up. ACTION Follow the SERVICE PR
ITB21-030B
Mar 14, 2023
110000 ELECTRICAL SYSTEM
COMBINATION METER MODULES OR ABS CONTROL UNITS CANNOT BE SWAPPED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-021A
Mar 9, 2023
150000 SEAT BELTS
SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013D
Mar 9, 2023
260000 FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024C
Mar 9, 2023
350000 EQUIPMENT
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010
Mar 8, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i
ITB23-010
Mar 8, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i
ITB09-039J
Feb 27, 2023
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-006C
Feb 22, 2023
130000 VISIBILITY
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-006C
Feb 22, 2023
160000 STRUCTURE
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 22, 2023
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-007
Feb 17, 2023
110000 ELECTRICAL SYSTEM
WIRELESS CHARGER DOES NOT CHARGE IPHONE 12 OR NEWER IF YOU CONFIRM The client states that their Wireless Charger does not charge an iPhone 12 or newer. HINT: The client may describe that when an iPhone is placed on the Wireless Charge
ITB22-022A
Feb 10, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-006
Feb 2, 2023
110000 ELECTRICAL SYSTEM
DISPLAY SCREEN IS BLANK/BLACK WHEN IN AROUND VIEWA? MONITOR MODE IF YOU CONFIRM The display screen is blank/black, instead of displaying the Around ViewA? Monitor camera image, when the vehicle is shifted into Reverse or by pressing t
ITB23-004
Jan 23, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT SERVICE INFORMATION After replacement of the AV Control Unit on an APPLIED VEHICLE, it is necessary to verify the current software version of the new AV Control Unit to determine if a
ITB22-020A
Jan 23, 2023
110000 ELECTRICAL SYSTEM
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-037A
Jan 20, 2023
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION FOR DISTANCE SENSOR DTC DIAGNOSIS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-002
Jan 18, 2023
110000 ELECTRICAL SYSTEM
MISSING OR CORRUPTED MAP DATA IF YOU CONFIRM Client states the error screen, shown in Figure 1, appears when using navigation. ACTION Follow the SERVICE PROCEDURE in this bulletin to download the map data from the ASIST Downloader,
ITB22-017A
Jan 18, 2023
110000 ELECTRICAL SYSTEM
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-043
Dec 8, 2022
110000 ELECTRICAL SYSTEM
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on v
REVISION 1 PC924
Dec 2, 2022
110000 ELECTRICAL SYSTEM
Sonar Sensor Replacement REVISED December 2, 2022 Please discard earlier versions of this bulletin. The announcement from October 27, 2022 has been revised to include the following: a?? The parts restriction will be removed on all par
REVISION 1 PC924
Dec 2, 2022
260000 FORWARD COLLISION AVOIDANCE
Sonar Sensor Replacement REVISED December 2, 2022 Please discard earlier versions of this bulletin. The announcement from October 27, 2022 has been revised to include the following: a?? The parts restriction will be removed on all par
REVISION 1 PC924
Dec 2, 2022
280000 BACK OVER PREVENTION
Sonar Sensor Replacement REVISED December 2, 2022 Please discard earlier versions of this bulletin. The announcement from October 27, 2022 has been revised to include the following: a?? The parts restriction will be removed on all par
ITB22-041
Nov 23, 2022
100000 POWER TRAIN
DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or com
ITB12-072I
Nov 9, 2022
100000 POWER TRAIN
ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-029D
Nov 1, 2022
110000 ELECTRICAL SYSTEM
TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
PC924 2023 QX60
Oct 27, 2022
280000 BACK OVER PREVENTION
CAMPAIGN BULLETIN Sonar Sensor Replacement ***** Retailer Announcement ***** INFINITI is now escalating the temporary hold on 42 specific 2023 INFINITI QX60 vehicles identified in Service Comm to a retailer inventory quality action to
PC924 2023 QX60
Oct 27, 2022
110000 ELECTRICAL SYSTEM
CAMPAIGN BULLETIN Sonar Sensor Replacement ***** Retailer Announcement ***** INFINITI is now escalating the temporary hold on 42 specific 2023 INFINITI QX60 vehicles identified in Service Comm to a retailer inventory quality action to
ITB22-036
Oct 10, 2022
110000 ELECTRICAL SYSTEM
DTCS B2E4B-06, B2E60-06, B2E61-06 STORED IN THE TCU IF YOU CONFIRM The customer experiences an issue with the INFINITI InTouchA? Service remote commands, AND Any of the following DTCs are present in the Telematics Control Unit (TCU):
ITB22-035
Oct 10, 2022
270000 LANE DEPARTURE
LANE CAMERA OVER TEMPERATURE DTC STORED SERVICE INFORMATION The Lane Camera can become overheated if the interior room temperature or temperature around the camera becomes excessively high, and does not initially indicate a sustained
ITB22-035
Oct 10, 2022
260000 FORWARD COLLISION AVOIDANCE
LANE CAMERA OVER TEMPERATURE DTC STORED SERVICE INFORMATION The Lane Camera can become overheated if the interior room temperature or temperature around the camera becomes excessively high, and does not initially indicate a sustained
ITB22-035
Oct 10, 2022
110000 ELECTRICAL SYSTEM
LANE CAMERA OVER TEMPERATURE DTC STORED SERVICE INFORMATION The Lane Camera can become overheated if the interior room temperature or temperature around the camera becomes excessively high, and does not initially indicate a sustained
PC924 2023 QX60
Oct 8, 2022
110000 ELECTRICAL SYSTEM
Front Sonar Sensor ***** Retailer Announcement ***** INFINITI is committed to a high level of customer service and satisfaction. This commitment requires INFINITI to periodically place certain vehicles on temporary Quality Assurance (QA
ITB13-008C
Sep 27, 2022
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-011A
Sep 21, 2022
160000 STRUCTURE
AUTOMATIC BACK DOOR INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-011A
Sep 21, 2022
110000 ELECTRICAL SYSTEM
AUTOMATIC BACK DOOR INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
INFINITI QX60 - All Years Overview
Complete safety history for the INFINITI QX60 across all model years (2014, 2025).
26
Total Recalls
838
Total Complaints
0
Investigations
44
Reported Crashes
8
Reported Fires
0
Reported Deaths
INFINITI QX60 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.