2020 INFINITI QX60
1 recalls, 41 complaints - 115 TSBs - 5/5 safety rating
21V402000 May 27, 2021
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Consequence
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Complaint Statistics
41 total complaints
2 crashes 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 7 |
| ENGINE | 5 |
| SERVICE BRAKES | 4 |
| POWER TRAIN | 4 |
| STEERING | 4 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 3 |
| VISIBILITY/WIPER | 3 |
| STRUCTURE | 2 |
| AIR BAGS | 2 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 1 |
POWER TRAIN
Sep 8, 2026
Incident date: Sep 4, 2026
While traveling at 75 mph(speed limit) on the interstate, the vehicle's CVT transmission suffered a catastrophic failure and suddenly lost all power/acceleration, dropping into a low-gear limp mode. No engine light appeared until after we parked. This caused an immediate and dangerous drop in speed ... Read more
ENGINE
May 5, 2026
Incident date: Jan 5, 2026
Within 24 hours of buying the vehicle back in February, the truck has not run red Lightning bulbs, electronic throttle control system Lights all started coming on that system was replaced by a certified mechanic. The system then did it again, literally, 1 day later. Now I'm not certain about the ne... Read more
UNKNOWN OR OTHER
Feb 16, 2026
Incident date: Dec 20, 2025
The passenger side of my 2018 Rogue door lock actuator failed last year. I am unable to enter through my front passenger door. Earlier this year (2026) the driver side door lock actuator also failed, often leaving me locked out from both sides. I have to leave the door unlocked to ensure I can ge... Read more
ENGINE
Feb 16, 2026
Incident date: Dec 20, 2025
PCV fails prematurely, the car makes a high pitch noise and check engine light comes on. Car stalls making it dangerous to drive since it's not responsive as originally designed.
ENGINE
Feb 16, 2026
Incident date: Dec 20, 2025
Engine light, engine has been rough and loud
POWER TRAIN
Dec 4, 2025
Incident date: Dec 1, 2025
The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power. The contact stated that while shifting the gear shifter, the current gear did not appear on the instrument panel. The check engine warning light was illuminated. The "Tra... Read more
AIR BAGS
Nov 26, 2025
Incident date: Nov 6, 2025
I am filing a safety complaint regarding my leased 2024 Jeep Wrangler 4xe, VIN [XXX] , manufactured by JEEP, leased through Stellantis. This vehicle is under an active recall for a battery-related fire risk. I have been informed by the dealership and the manufacturer that no repair or fix is curren... Read more
ENGINE
Oct 21, 2025
Incident date: Oct 21, 2025
Engine stopped do to zero oil no light came on warning me and I checked the oil a month pryer. Had the oil changed two months before.
UNKNOWN OR OTHER
Oct 21, 2025
Incident date: Oct 21, 2025
Dash damage causing visibility issues. The dash in this vehicle and many other Jeeps with a leather dash, the leather has separated from the dash body and is causing visibility issues when driving. My vehicle is stored in garage or with a sunshade on at all times, but the leather dash has still se... Read more
UNKNOWN OR OTHER
Jul 16, 2025
Incident date: Jul 16, 2025
I hit drive automatic transmission 2019 Honda odyssey and my van will only shift to second gear. I have noticed on my dashboard at this occurrence it shows a capital S which I believe it indicates second gear. The van stays in second and does not shift to third gear. I know other owners have comp... Read more
ELECTRICAL SYSTEM
Jul 16, 2025
Incident date: Jul 16, 2025
Defrost system comes on randomly for approx 45 seconds after starting the vehicle regardless of whether or not climate control is on, and regardless of outside temperature, engine temperature or other settings in vehicle. After the 45 secs, climate control returns to whichever current setting is and... Read more
VISIBILITY/WIPER
Jul 16, 2025
Incident date: Jul 16, 2025
When the A/C is turned on, air still comes out of the defrost vents, which causes the inside of the windshield to fog up instead of clearing it. This makes it very difficult to see while driving, especially in the morning or when humidity is high. This seems to be a malfunction with the HVAC system... Read more
FUEL/PROPULSION SYSTEM
Jul 4, 2025
Incident date: Jul 4, 2025
The engine shuts off, doesn’t start, check engine light flashing, losses power, jerks while driving it, i will get it up yo speed then will shut off or won’t move.
SUSPENSION
Jun 13, 2025
Incident date: Jun 12, 2025
The contact owns a 2021 Nissan Altima. The contact stated that while driving at an undisclosed speed, there was an abnormally loud clicking sound coming from the vehicle. No warning light was illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed with fractured front ... Read more
POWER TRAIN
May 8, 2025
Incident date: May 7, 2025
The oil coolant cooler is leaking oil into my antifreeze reservoir, but nothing is in the oil pan, which could cause damage to the engine a very expensive fix, and this should be covered under drivetrain by all means
STEERING
Feb 28, 2025
Incident date: Dec 9, 2024
MY HYUNDAI HAS A LOOSE STEERING WHEEL WITH AN AIR BAG LIGHT ON IT. SO WHEN YOU DRIVE THE STEERING IS WEAK. I RECEIVED A NOTICE THAT THEIR WAS A PROBLEM WITH THE STEERING IN RECALL, BUT NOW ITS NOT FOUND. WHY? MY AIR BAG I BELIEVE IS NOT GOING TO WORK BECAUSE THE LIGHT IS ON FOR AIR BAG.
FORWARD COLLISION AVOIDANCE: WARNINGS
Feb 28, 2025
Incident date: Dec 9, 2024
As I was approaching a green light with stopped vehicles the car caught glare from the car ahead of me thinking it was stopping when it was turning. This caused aggressive breaking mid turn and caused a spike in my insurance as well as decrease in my safety score. I reported this as a bug to the car... Read more
SERVICE BRAKES, HYDRAULIC
Feb 14, 2025
Incident date: Feb 13, 2025
The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number 22V051000 (Service Brake, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T... Read more
POWER TRAIN
Feb 14, 2025
Incident date: Feb 13, 2025
Our vehicle continues to experience loss of power driving , on cold days below freezing. When driving normally this hybrid vehicle will be in hybrid mode at a stop, then when accelerating, the ICE engine will not start to assist the hybrid, causing a bare minimum of power to be available, just enoug... Read more
STRUCTURE
Jul 31, 2024
Incident date: Jul 13, 2024
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior A-pillar trim detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet availab... Read more
SERVICE BRAKES
Jul 31, 2024
Incident date: Jul 13, 2024
BRAKE FAIL'S DUE TO LEAK IN BRAKE BOOSTER, BRAKES STILL WORK BUT EXTREME PRESSURE ON PEDAL REQUIRED TO STOP CAR AND EXTRA TIME AND DISTANCE REQUIRED TO STOP OR SLOW CAR. CAR GARAGED ENTIRE LIFE AND ONLY JUST TURNED 100K ON ODOMETER. THIS SHOULD BE A RECALL IN THE INTEREST OF SAFETY AS MANY PEOPLE H... Read more
STEERING
Feb 5, 2024
Incident date: Jan 30, 2024
I have was called steering sticking in my steering wheel when I’m driving and it stuck straight and I have to turn it a little bit. I have to kinda yank it just a tad bit because the steering is sticking is an issue with other Hondas. I’m having it also.
STEERING
Feb 5, 2024
Incident date: Jan 30, 2024
The contact owns a 2012 Ford Escape. The contact stated while driving 5 MPH and tuning into a parking lot, the power steering became inoperable, and the steering wheel failed to turn. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or ... Read more
STEERING
Feb 5, 2024
Incident date: Jan 30, 2024
The contact owns a 2008 Ford Escape. The contact stated that upon starting the vehicle, the "Steering Assist Fault Service Required" message was displayed on the instrument panel and the power steering assist failed to operate as needed. Due to the failure, the contact used excessive force to steer ... Read more
VEHICLE SPEED CONTROL
Jan 17, 2024
Incident date: Jan 16, 2024
My friend was leaving church and cranked my vehicle engine. My friend proceeded to exit the church parking lot onto a main road. Prior to exiting the parking lot, she heard the engine "rev", where my vehicle began moving forward without her control. She was consistently pressing the brake pedal; to... Read more
UNKNOWN OR OTHER
Nov 24, 2023
Incident date: Nov 16, 2023
This incident occurred today when I was on the slower lane and moved to the left lane in order to accelerate. The transmission didn't respond to my acceleration as a result the gear wouldn't shift to higher level and my vehicle remained stuck at the lower level. This could have been catastrophic to ... Read more
AIR BAGS
Nov 24, 2023
Incident date: Nov 16, 2023
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonab... Read more
STRUCTURE
Nov 24, 2023
Incident date: Nov 16, 2023
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. T... Read more
VISIBILITY/WIPER
Jul 31, 2023
Incident date: Aug 16, 2022
Since the recall was first issued on March 14, 2022, I contacted the local dealer 5 times (4 in person during normal maintenance and one by phone) to address the recall. Issues have happened continuously and the latest was on July 22nd, 2023. The dealer is: Joe Cooper Ford of Edmond - 600 W Memoria... Read more
SERVICE BRAKES
Jul 31, 2023
Incident date: Aug 16, 2022
2020 Honda Accord Sport 19,000 miles, driving slowly in neighborhood, automatic brake system engaged and slammed the car to a stop without cause. No obstacles no other vehicle. I have an apt for dealership to inspect. I discovered this has been reported by other owners when I researched online The ... Read more
ENGINE
Feb 1, 2023
Incident date: Feb 1, 2023
Electronic steering locks are failing in these cars at an alarming rate. When it fails, the car will be stranded or if driving the car will completely lock the steering and take away control from the driver. This is a safety issue that Mercedes should be recalling and fixing because it will take peo... Read more
BACK OVER PREVENTION: WARNINGS
Sep 16, 2022
Incident date: Sep 10, 2022
I put my car in Park and got out of car. The car started rolling, it was on a slight grade but it roll into a hill grade and picked up speed. It just missed another car and hit a cement wall. This is not the first time this has happened to me. It had happened three other times but I wasn’t out of ... Read more
Crash
1 injured
UNKNOWN OR OTHER
Sep 16, 2022
Incident date: Sep 10, 2022
I put my car in Park and got out of car. The car started rolling, it was on a slight grade but it roll into a hill grade and picked up speed. It just missed another car and hit a cement wall. This is not the first time this has happened to me. It had happened three other times but I wasn’t out of ... Read more
Crash
1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 2, 2022
Incident date: Aug 1, 2022
While driving, the vehicle will sometimes think there’s an object (vehicle or something) close in front of me so the brakes will automatically engage, which slows down the vehicle. This is quite alarming as this has happened on several occasions, causing me to almost get hit from the rear. I prev... Read more
SERVICE BRAKES
Aug 2, 2022
Incident date: Aug 1, 2022
While driving, the vehicle will sometimes think there’s an object (vehicle or something) close in front of me so the brakes will automatically engage, which slows down the vehicle. This is quite alarming as this has happened on several occasions, causing me to almost get hit from the rear. I prev... Read more
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Apr 6, 2022
Incident date: Apr 2, 2022
The contact owns a 2020 Infiniti QX60. The contact stated that while driving at 45 MPH, the accelerator pedal was stuck and he had to depress the accelerator pedal to the floorboard for the pedal to release. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufac... Read more
VISIBILITY/WIPER
Apr 5, 2021
Incident date: Apr 3, 2021
SUNROOF EXPLODED WHEN DRIVING ON THE HIGHWAY, WE PULLED OVER IMMEDIATELY AND CALLED INFINITI CUSTOMER SERVICE FOR TECHNICAL HELP, THEY ASKED ME TO DRIVE TO NEAREST INFINITI RETAIL STORE TO REPLACE THE GLASS. WHEN WE GOT THE STORE, THERE'S NO MECHANIC BECAUSE IT'S SATURDAY. THE STAFF THERE TOLD ME TO... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Mar 9, 2021
Incident date: Mar 9, 2021
I WAS DRIVING ON THE FREEWAY AT ABOUT 1:40PM TODAY(03/9/2021). ALL OF SUDDEN HEAR SOME KIND OF LOUD GUN SHOT AND 1 SECOND LATER, MY SUNROOF IS SHATTERED. ALSO, THE FORWARD COLLISION SYSTEM AUTOMATICALLY BREAKS BY ITSELF WHEN THERE IS NO VEHICLE OR ANY KIND OF OBJECT.
UNKNOWN OR OTHER
Mar 9, 2021
Incident date: Mar 9, 2021
I WAS DRIVING ON THE FREEWAY AT ABOUT 1:40PM TODAY(03/9/2021). ALL OF SUDDEN HEAR SOME KIND OF LOUD GUN SHOT AND 1 SECOND LATER, MY SUNROOF IS SHATTERED. ALSO, THE FORWARD COLLISION SYSTEM AUTOMATICALLY BREAKS BY ITSELF WHEN THERE IS NO VEHICLE OR ANY KIND OF OBJECT.
SERVICE BRAKES
Mar 9, 2021
Incident date: Mar 9, 2021
I WAS DRIVING ON THE FREEWAY AT ABOUT 1:40PM TODAY(03/9/2021). ALL OF SUDDEN HEAR SOME KIND OF LOUD GUN SHOT AND 1 SECOND LATER, MY SUNROOF IS SHATTERED. ALSO, THE FORWARD COLLISION SYSTEM AUTOMATICALLY BREAKS BY ITSELF WHEN THERE IS NO VEHICLE OR ANY KIND OF OBJECT.
UNKNOWN OR OTHER
Nov 5, 2019
Incident date: Oct 15, 2019
SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY 175 HEADING TOWARDS NACOGDOCHES TX. WE HEARD A LOUD POP ALMOST LIKE A TIRE BLOWING OUT, WE GET OUT THE RENTAL CAR TO CHECK ON THE TIRES AND FOUND NOTHING. WE GOT BACK IN AND STARTED DRIVING, WHEN WE HEARD A GUSH OF WIND. WE LOOKED UP AND NOTICED THE CAR HAD ... Read more
NHTSA Safety Ratings, 2020 INFINITI QX60
2020 Infiniti QX60 SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 17.9% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2020 INFINITI QX60
115 manufacturer communications from 76 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 31 |
| 100000 POWER TRAIN | 16 |
| 350000 EQUIPMENT | 9 |
| 060000 ENGINE AND ENGINE COOLING | 8 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 5 |
| 130000 VISIBILITY | 4 |
| 260000 FORWARD COLLISION AVOIDANCE | 4 |
| 160000 STRUCTURE | 4 |
ITB24-001A
Mar 22, 2024
060000 ENGINE AND ENGINE COOLING
ENGINE SUPPORT TOOLS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010E
Feb 22, 2024
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010E
Feb 22, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010E
Feb 22, 2024
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010D
Jan 24, 2024
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010D
Jan 24, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010D
Jan 24, 2024
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB12-011Q
Jan 22, 2024
110000 ELECTRICAL SYSTEM
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011Q
Jan 22, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-001E
Dec 13, 2023
100000 POWER TRAIN
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-023B
Dec 13, 2023
100000 POWER TRAIN
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010C
Aug 16, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010C
Aug 16, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010B
Aug 1, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010B
Aug 1, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-011G
Apr 17, 2023
110000 ELECTRICAL SYSTEM
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-035C
Apr 17, 2023
110000 ELECTRICAL SYSTEM
SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-035C
Apr 17, 2023
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB03-051Q
Apr 5, 2023
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010A
Apr 4, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008D
Mar 29, 2023
107000 POWER TRAIN:AXLE HUBS
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013D
Mar 9, 2023
260000 FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024C
Mar 9, 2023
350000 EQUIPMENT
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010
Mar 8, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i
ITB23-010
Mar 8, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i
ITB13-007H
Feb 27, 2023
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 22, 2023
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-006C
Feb 22, 2023
130000 VISIBILITY
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-006C
Feb 22, 2023
160000 STRUCTURE
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-041
Nov 23, 2022
100000 POWER TRAIN
DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or com
ITB12-072I
Nov 9, 2022
100000 POWER TRAIN
ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008C
Sep 27, 2022
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-001D
Jun 17, 2022
100000 POWER TRAIN
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-023A
Jun 17, 2022
100000 POWER TRAIN
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-072H
May 31, 2022
100000 POWER TRAIN
INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
140000 AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-015
Apr 5, 2022
070000 FUEL SYSTEM, GASOLINE
SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do
ITB22-012
Mar 24, 2022
110000 ELECTRICAL SYSTEM
HEADREST DVD DISPLAY ISSUES IF YOU CONFIRM One or both of the headrest DVD displays are inoperative. OR One or both of the headrest DVD displays are gray (fuzzy) and then change to a solid blue color before displaying the image from
ITB12-072G
Mar 15, 2022
105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-072G
Mar 15, 2022
354000 EQUIPMENT:MECHANICAL
INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006C
Feb 22, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052D
Feb 22, 2022
110000 ELECTRICAL SYSTEM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052D
Feb 22, 2022
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-060B
Feb 22, 2022
110000 ELECTRICAL SYSTEM
INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB18-035B
Feb 22, 2022
110000 ELECTRICAL SYSTEM
SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-001C
Feb 16, 2022
100000 POWER TRAIN
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-006
Feb 9, 2022
110000 ELECTRICAL SYSTEM
BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehiclea??s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle
ITB22-006
Feb 9, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehiclea??s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle
ITB13-044J
Feb 7, 2022
060000 ENGINE AND ENGINE COOLING
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-044J
Feb 7, 2022
090000 FUEL SYSTEM, OTHER
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-042E
Feb 7, 2022
060000 ENGINE AND ENGINE COOLING
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029B
Jan 26, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION CODES a?? DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-011F
Jan 26, 2022
110000 ELECTRICAL SYSTEM
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-011F
Jan 26, 2022
060000 ENGINE (PWS)
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013C
Jan 26, 2022
110000 ELECTRICAL SYSTEM
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013C
Jan 26, 2022
272000 LANE DEPARTURE: ASSIST
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013C
Jan 26, 2022
273000 LANE DEPARTURE: BLIND SPOT DETECTION
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB03-051P
Dec 7, 2021
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-033C
Dec 7, 2021
120000 EXTERIOR LIGHTING
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB03-074P
Dec 7, 2021
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-006B
Nov 18, 2021
131000 VISIBILITY:WINDSHIELD
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-006B
Nov 18, 2021
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-023
Oct 25, 2021
100000 POWER TRAIN
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cov
ITB13-008B
Jun 9, 2021
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB15-026D
Jun 7, 2021
110000 ELECTRICAL SYSTEM
SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-012D
Jun 7, 2021
110000 ELECTRICAL SYSTEM
INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-055B
Jun 7, 2021
110000 ELECTRICAL SYSTEM
INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB17-001B
May 27, 2021
100000 POWER TRAIN
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-007
Apr 1, 2021
060000 ENGINE AND ENGINE COOLING
MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period
ITB21-005
Mar 25, 2021
060000 ENGINE AND ENGINE COOLING
2020 QX60; MIL ON WITH DTC P0037 STORED IF YOU CONFIRM The MIL is ON and DTC P0037 (HO2S2 HEATER) is stored in the ECM. ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.
ITB16-006A
Mar 24, 2021
110000 ELECTRICAL SYSTEM
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011P
Mar 10, 2021
110000 ELECTRICAL SYSTEM
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011P
Mar 10, 2021
350000 EQUIPMENT
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011P
Mar 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024A
Mar 5, 2021
110000 ELECTRICAL SYSTEM
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-042D
Mar 1, 2021
060000 ENGINE AND ENGINE COOLING
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB15-010e
Feb 19, 2021
100000 POWER TRAIN
INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active. Please discard previous versions of ITB15-010. Refer to the ESM for the fluid cooler cleaning procedure.
ITB19-002c
Feb 10, 2021
110000 ELECTRICAL SYSTEM
2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-002c
Feb 10, 2021
350000 EQUIPMENT
2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013b
Feb 3, 2021
260000 FORWARD COLLISION AVOIDANCE
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013b
Feb 3, 2021
275500 LANE DEPARTURE: SENSING SYSTEM: OTHER
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-023a
Feb 2, 2021
110000 ELECTRICAL SYSTEM
LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-023a
Feb 2, 2021
350000 EQUIPMENT
LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-023a
Feb 2, 2021
260000 FORWARD COLLISION AVOIDANCE
LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-076d
Jan 4, 2021
160000 STRUCTURE
POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB20-006a
Dec 17, 2020
130000 VISIBILITY
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013a
Nov 5, 2020
260000 FORWARD COLLISION AVOIDANCE
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013a
Nov 5, 2020
275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-023
Sep 16, 2020
110000 ELECTRICAL SYSTEM
LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. i?? For all other models, consult the Electronic Service Manual (ESM). The f
ITB20-023
Sep 16, 2020
270000 LANE DEPARTURE
LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. i?? For all other models, consult the Electronic Service Manual (ESM). The f
ITB17-042c
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-042c
Sep 14, 2020
350000 EQUIPMENT
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-042c
Sep 14, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB20-018
Jul 16, 2020
110000 ELECTRICAL SYSTEM
POWER BACK DOOR WILL NOT OPERATE WITH REQUEST SWITCHES IF YOU CONFIRM On vehicles equipped with a Kick Motion Activated Liftgate, the back door (liftgate) will not open or close when requested to do so using the: i?? Intelligent Key i
ITB20-018
Jul 16, 2020
162300 STRUCTURE:BODY:DOOR
POWER BACK DOOR WILL NOT OPERATE WITH REQUEST SWITCHES IF YOU CONFIRM On vehicles equipped with a Kick Motion Activated Liftgate, the back door (liftgate) will not open or close when requested to do so using the: i?? Intelligent Key i
Showing 100 of 115 bulletins.
INFINITI QX60 - All Years Overview
Complete safety history for the INFINITI QX60 across all model years (2014, 2025).
26
Total Recalls
838
Total Complaints
0
Investigations
44
Reported Crashes
8
Reported Fires
0
Reported Deaths
INFINITI QX60 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.