2014 INFINITI QX60 HYBRID
4 recalls — 52 complaints — 171 TSBs — 5/5 safety rating
21V774000 Oct 4, 2021
HYBRID PROPULSION SYSTEM
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a ... Read more
Consequence
A loss of drive power increases the risk of a crash.
Remedy
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
16V244000 Apr 26, 2016
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano... Read more
Consequence
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, ... Read more
15V681000 Oct 20, 2015
AIR BAGS:FRONTAL
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant ... Read more
Consequence
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
15V033000 Jan 26, 2015
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 20... Read more
Consequence
If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
Remedy
Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Complaint Statistics
52 total complaints
3 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 17 |
| ENGINE | 5 |
| ENGINE AND ENGINE COOLING | 4 |
| ELECTRICAL SYSTEM | 3 |
| HYBRID PROPULSION SYSTEM | 3 |
| UNKNOWN OR OTHER | 3 |
| VEHICLE SPEED CONTROL | 3 |
| AIR BAGS | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| VISIBILITY/WIPER | 1 |
AIR BAGS
Nov 29, 2023
Incident date: Apr 18, 2022
The original airbag in my vehicle was replaced with a Takata airbag at some point (prior to my ownership) that is subject to recall, but the dealer will not replace because my VIN was not part of the recall. I have removed the airbag to verify that the part number matches the recall. It is silly to ... Read more
VISIBILITY/WIPER
Apr 24, 2023
Incident date: Mar 24, 2023
Windshield crack formed despite no outside cause. In morning it was there. I went to Schlossman Subaru and they documented situation and said they would contact Subaru. I have tried to contact them several times for follow-up but they have not responded.
ENGINE
Apr 24, 2023
Incident date: Mar 24, 2023
Engine bad sound. Engine knocking noise. No crash was issued. The strange sound appeared one day and engine seems to have inside damage for unknown reason.
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Dec 14, 2022
Incident date: Nov 23, 2022
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving occasionally and making a left or right turn, the wheels became stuck. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the electronic coupler assembly needed to be replaced.... Read more
ENGINE
Sep 14, 2022
Incident date: Sep 14, 2018
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the vehicle started shuddering, jerking, and hesitated to respond. An unknown warning light was illuminated. The contact was able to continue driving however, ... Read more
POWER TRAIN
Sep 14, 2022
Incident date: Sep 14, 2018
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the vehicle started shuddering, jerking, and hesitated to respond. An unknown warning light was illuminated. The contact was able to continue driving however, ... Read more
EXTERIOR LIGHTING:HEADLIGHTS
Aug 8, 2022
Incident date: Aug 7, 2022
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while driving at various speeds, the front passenger’s side low beam headlight started to dim and then became inoperable. The contact then stated that on another day, the front driver’s side low beam headlight became inoperabl... Read more
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
Aug 8, 2022
Incident date: Aug 7, 2022
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while driving at various speeds, the front passenger’s side low beam headlight started to dim and then became inoperable. The contact then stated that on another day, the front driver’s side low beam headlight became inoperabl... Read more
POWER TRAIN
Mar 17, 2022
Incident date: Nov 1, 2021
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine an... Read more
HYBRID PROPULSION SYSTEM
Mar 17, 2022
Incident date: Nov 1, 2021
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine an... Read more
ENGINE AND ENGINE COOLING
Mar 17, 2022
Incident date: Nov 1, 2021
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 21V774000 (Engine an... Read more
ENGINE AND ENGINE COOLING
Feb 22, 2022
Incident date: Oct 25, 2017
The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would jerk upon acceleration without warning. The contact had taken the vehicle to the dealer and was informed that the jerking was a normal vehicle since the vehicle was a hybrid. As the fail... Read more
HYBRID PROPULSION SYSTEM
Jan 20, 2022
Incident date: Jan 20, 2022
The contact owns a 2014 Infiniti QX60. The contact received a recall notification for NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reason... Read more
ENGINE AND ENGINE COOLING
Jan 20, 2022
Incident date: Jan 20, 2022
The contact owns a 2014 Infiniti QX60. The contact received a recall notification for NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reason... Read more
HYBRID PROPULSION SYSTEM
Dec 22, 2021
Incident date: Nov 1, 2021
The contact owns a 2014 Infiniti QX60 Hybrid. The contact received notification of NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that... Read more
ENGINE AND ENGINE COOLING
Dec 22, 2021
Incident date: Nov 1, 2021
The contact owns a 2014 Infiniti QX60 Hybrid. The contact received notification of NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that... Read more
ENGINE
Jul 22, 2019
Incident date: Mar 13, 2019
TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING 60 MPH, AN ABNORMAL NOISE WAS HEARD WITHOUT WARNING WHEN SHIFTING INTO FIRST GEAR. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED GREEN ANTIFREEZE LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO SANFORD INFINITI (9... Read more
VISIBILITY
Jul 22, 2019
Incident date: Mar 13, 2019
TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING 60 MPH, AN ABNORMAL NOISE WAS HEARD WITHOUT WARNING WHEN SHIFTING INTO FIRST GEAR. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED GREEN ANTIFREEZE LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO SANFORD INFINITI (9... Read more
POWER TRAIN
May 23, 2019
Incident date: Oct 1, 2017
CONSTANTLY VARIABLE TRANSMISSION SLIPS WITH HARD ACCELERATION AND SLIPS SEVERELY IN REVERSE. THIS HAPPENS ANY TIME UNDER QUICK.ACCELERATION WHETHER ON STREETS OR HIGHWAYS. IN REVERSE IT HAPPENS ALWAYS.
POWER TRAIN
Apr 24, 2019
Incident date: Apr 24, 2019
MY CAR IS A 2014 QX60 HYBRID. INFINITY WAS SUED AND SETTLED ON WITHOUT CAR REPLACEMENT. MY CAR HAS THE SAME SHUDDERING PROBLEM THAT WAS THE BASIS FOR THE LAWSUIT. CVT TRANSMISSION WAS REPLACED TWICE UNDER MY 70K WARRANTY. MY CVT TRANSMISSION HAS BEGUN TO SUFFER THE SAME "JUDDERING" PROBLEM WHICH... Read more
POWER TRAIN
Apr 15, 2019
Incident date: Mar 26, 2019
CVT RECALL. MY CAR IS A QX60 HYBRID. INFINITY WAS SUED AND SETTLED ON REPLACEMENTS FOR ONLY THE QX60 GAS MODEL. MY CAR HAS THE SAME SHUDDERING PROBLEM THAT WAS THE BASIS FOR THE LAWSUIT; BUT FOR SOME REASON THE LAWSUIT SETTLEMENT DID NOT INCLUDE THE HYBRID MODELS. MY CVT TRANSMISSION HAS BEGUN T... Read more
POWER TRAIN
Apr 12, 2019
Incident date: Mar 10, 2019
PURCHASED THE VEHICLE USED IN AUGUST 2018, WITH ABOUT 50K MILES. BROUGHT THE CAR INTO INFINITI OF WILLIAMSVILLE, NY COMPLAINING OF A PROBLEM NOTICED WITH THE TRANSMISSION AND HYBRID SYSTEM. THE SERVICE DEPT. CLEARED A CODE FROM SOME COMPUTER AND TOLD ME TO KEEP AN EYE ON IT. I BROUGHT THE CAR IN A... Read more
VEHICLE SPEED CONTROL
Apr 9, 2019
Incident date: Apr 9, 2019
I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH... Read more
POWER TRAIN
Apr 9, 2019
Incident date: Apr 9, 2019
I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Apr 9, 2019
Incident date: Apr 9, 2019
I HAVE TWO CONCERNS THAT NEED TO BE ADDRESSED BECAUSE THEY HAVE BEEN GOING ON FOR A FEW YEARS. THE CAR WOULD SHORT OF 'STALL' DURING ACCELERATION (CAR IS STILL ON)NO MATTER WHICH DRIVING MODE (ECO, STANDARD OR SPORT), WHICH IS A MAJOR CONCERN. IT HAD A RECALL ON THE SOFTWARE A FEW YEARS AGO, WHICH... Read more
ENGINE
Apr 8, 2019
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND JERKED VIOLENTLY. ADDITIONALLY, AN ABNORMAL KNOCKING NOISE WAS HEARD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPA... Read more
POWER TRAIN
Jan 22, 2019
Incident date: Jan 22, 2019
WHEN I TRY TO ACCELERATE THE CAR PAUSES/DELAYS BEFORE MOVING. WHEN I PLACE THE CAR IN REVERSE THE ENGINE SOUND LIKE ITS RACING AND ITS BARELY MOVING.THIS HAPPENS WHEN I FIRST GO TO ACCELERATE FROM A STATIONARY POSITION. THE REVERSE JUST STARTED TODAY 01/22/2019 BUT THE DELAY IN ACCELERATING FROM WHE... Read more
POWER TRAIN
Dec 1, 2018
Incident date: Nov 30, 2018
THE TRANSMISSION NEEDS TO BE REPLACED ON MY 4 YEAR OLD VEHICLE COST FROM INFINITY TO REPAIR $6500 . I OPENED A CASE WITH INFINITY CONSUMER AFFAIRS AND THEY DENIED IT. I FOUND A WARRANTY THAT WAS EXTENDED TO 94,000 DUE TO THIS SAME ISSUE. I WAS 400 MILES OVER AND THEY DENIED ME. THE CAR'S ENGINE REVS... Read more
POWER TRAIN
Jun 28, 2018
Incident date: Apr 21, 2018
ON A RECENT TRIP TO SAN ANTONIO, TX HILL COUNTRY ON A VERY HOT DAY, THE HYBRID SYSTEM OVER-HEATED ON A SLOW SPEED CLIMB TO A STEEP HILL. ENGINE AND TRANSMISSION SHUTTER AND STOPPED POWERING THE WHEELS. THE VEHICLE START TO ROLL BACK ON TO CARS COMING BEHIND. I HAD TO PRESS EMERGENCY BRAKE AND SHUT O... Read more
POWER TRAIN
May 8, 2018
Incident date: May 1, 2018
AUTOMATIC TRANSMISSION ZERKS AND LURCHES, AND SOMETIMES FAILS TO ENGAGE WHEN STARTING FROM FULL STOP. THE SAME ISSUE OCCURS WHEN TRYING TO REVERSE. THE ISSUE IS ESPECIALLY A PROBLEM WHEN STARTING FROM A FULL STOP ON A HILL. THE BEVERLY HILLS INFINITI REPAIR GARAGE SAID THEY COULD NOT DUPLICATE TH... Read more
POWER TRAIN
Jan 29, 2018
Incident date: Jan 29, 2018
WE PURCHASED THE CAR IN NOVEMBER 11, 2013 AND THE PROBLEMS STARTED SHORTLY THEREAFTER. WE HAVE EXTENSIVE PAPERWORK OVER THE COURSE OF 4 YEARS THAT CONFIRMS THE NUMEROUS TIMES WE'VE UNSUCCESSFULLY ATTEMPTED TO GET INFINITI TO SOLVE THE PROBLEMS. AT ONE POINT, INFINITI SUPPOSEDLY FIXED THE PROBLEM BY... Read more
FUEL/PROPULSION SYSTEM
Jan 29, 2018
Incident date: Jan 29, 2018
WE PURCHASED THE CAR IN NOVEMBER 11, 2013 AND THE PROBLEMS STARTED SHORTLY THEREAFTER. WE HAVE EXTENSIVE PAPERWORK OVER THE COURSE OF 4 YEARS THAT CONFIRMS THE NUMEROUS TIMES WE'VE UNSUCCESSFULLY ATTEMPTED TO GET INFINITI TO SOLVE THE PROBLEMS. AT ONE POINT, INFINITI SUPPOSEDLY FIXED THE PROBLEM BY... Read more
ENGINE
Jan 29, 2018
Incident date: Jan 29, 2018
WE PURCHASED THE CAR IN NOVEMBER 11, 2013 AND THE PROBLEMS STARTED SHORTLY THEREAFTER. WE HAVE EXTENSIVE PAPERWORK OVER THE COURSE OF 4 YEARS THAT CONFIRMS THE NUMEROUS TIMES WE'VE UNSUCCESSFULLY ATTEMPTED TO GET INFINITI TO SOLVE THE PROBLEMS. AT ONE POINT, INFINITI SUPPOSEDLY FIXED THE PROBLEM BY... Read more
VEHICLE SPEED CONTROL
Oct 23, 2017
Incident date: Oct 22, 2017
AS I START TO ACCELERATE I CAN FEEL THE CAR STUTTER AT TIMES. WHEN I'M AT FULL ACCELERATION THE CAR SEEMS TO RUN FINE, BUT AS I START SLOWING DOWN UNDER 5 MILES AN HOUR I CAN FEEL A STUTTER AGAIN.
POWER TRAIN
Oct 23, 2017
Incident date: Oct 22, 2017
AS I START TO ACCELERATE I CAN FEEL THE CAR STUTTER AT TIMES. WHEN I'M AT FULL ACCELERATION THE CAR SEEMS TO RUN FINE, BUT AS I START SLOWING DOWN UNDER 5 MILES AN HOUR I CAN FEEL A STUTTER AGAIN.
UNKNOWN OR OTHER
Jul 31, 2017
Incident date: Jul 27, 2017
DRIVING FROM HOUSTON TO AUSTIN ON 71 AT 65MPH ON JULY 27TH 2017. NO TRAFFIC AROUND ME, NO DEBRIS ON ROAD. SUNROOF EXPLODED OUTWARDS. NO IMPACT FROM DEBRIS BUT WAS VERY HOT DAY. TESTED TEMP OF SUNROOF AFTERWARDS WITH LASER READER - SHOWED 165F.
VEHICLE SPEED CONTROL
Apr 11, 2017
Incident date: Apr 7, 2017
THIS IS THE SECOND TIME MY CAR HAS ROLLED WITH MY CHILD INSIDE THE VEHICLE I HAD THE CAR IN MY DRIVEWAY WHICH IS ON A LEVEL GROUND NOT ELEVATED I PUT MY CAR IN PARK AND OPENED THE DOOR BECAUSE I REALIZED I HAD TO RUN INTO THE GARAGE TO CLOSE IT AND THE CAR STARTED ROLLING THIS TIME MY DRIVER DOOR... Read more
STRUCTURE:BODY
Apr 11, 2017
Incident date: Apr 7, 2017
THIS IS THE SECOND TIME MY CAR HAS ROLLED WITH MY CHILD INSIDE THE VEHICLE I HAD THE CAR IN MY DRIVEWAY WHICH IS ON A LEVEL GROUND NOT ELEVATED I PUT MY CAR IN PARK AND OPENED THE DOOR BECAUSE I REALIZED I HAD TO RUN INTO THE GARAGE TO CLOSE IT AND THE CAR STARTED ROLLING THIS TIME MY DRIVER DOOR... Read more
POWER TRAIN
Feb 14, 2017
Incident date: Jan 2, 2017
TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH UPHILL, THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE CVT NEEDED TO BE REPROGRAMMED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEI... Read more
ELECTRICAL SYSTEM
Feb 14, 2017
Incident date: Jan 2, 2017
TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH UPHILL, THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE CVT NEEDED TO BE REPROGRAMMED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEI... Read more
POWER TRAIN
Jun 29, 2015
Incident date: Jun 25, 2015
VEHICLE IS MOVING WHEN PARKED IN INCLINED POSITION. REMOVING THE VEHICLE FROM "PARK" ON A INCLINED ROAD IT IS MOVING FREELY. WE HAVE PARKED ON A INCLINED ROAD AND AS SOON AS I REMOVE IT FROM PARK TO REVERSE IT WENT FORWARD FREELY. I HAVE TO HIT THE GAS FULL, IN ORDER TO CONTROL THE VEHICLE.
UNKNOWN OR OTHER
Jun 29, 2015
Incident date: Jun 25, 2015
VEHICLE IS MOVING WHEN PARKED IN INCLINED POSITION. REMOVING THE VEHICLE FROM "PARK" ON A INCLINED ROAD IT IS MOVING FREELY. WE HAVE PARKED ON A INCLINED ROAD AND AS SOON AS I REMOVE IT FROM PARK TO REVERSE IT WENT FORWARD FREELY. I HAVE TO HIT THE GAS FULL, IN ORDER TO CONTROL THE VEHICLE.
ELECTRICAL SYSTEM
Feb 25, 2015
Incident date: Apr 6, 2014
SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO... Read more
Crash
UNKNOWN OR OTHER
Feb 25, 2015
Incident date: Apr 6, 2014
SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO... Read more
Crash
POWER TRAIN
Feb 25, 2015
Incident date: Apr 6, 2014
SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO... Read more
Crash
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Aug 12, 2014
Incident date: Aug 8, 2014
WHILE DRIVING APPROXIMATELY 65 MILES AN HOUR IN MY 2 WEEK OLD INFINITI Q60 I WAS STARTLED BY THE SOUND OF WHAT I THOUGHT WAS A GUNSHOT. MY HUSBAND INSTRUCTED ME TO PULL OFF TO THE SIDE OF THE ROAD AS HE THOUGHT PERHAPS A TIRE HAD BLOWN. TO OUR SURPRISE THE SUNROOF HAD EXPLODED. THIS RESULTED IN ... Read more
ELECTRICAL SYSTEM
Aug 5, 2014
Incident date: Jun 30, 2014
PURCHASED NEW 2014 QX60 HYBRID EQUIPPED WITH TECHNOLOGY PACKAGE, INCLUDING INTELLIGENT BRAKE ASSIST WITH FORWARD COLLISION WARNING, AND DISTANCE CONTROL ASSIST. INITIALLY THE ONLY ISSUE WAS THE VEHICLE HESITATING WHEN STARTING FROM A STOP. THE DEALERSHIP CLAIMED THE VEHICLE NEEDED A BREAK-IN PERIO... Read more
EQUIPMENT ADAPTIVE/MOBILITY
Aug 5, 2014
Incident date: Jun 30, 2014
PURCHASED NEW 2014 QX60 HYBRID EQUIPPED WITH TECHNOLOGY PACKAGE, INCLUDING INTELLIGENT BRAKE ASSIST WITH FORWARD COLLISION WARNING, AND DISTANCE CONTROL ASSIST. INITIALLY THE ONLY ISSUE WAS THE VEHICLE HESITATING WHEN STARTING FROM A STOP. THE DEALERSHIP CLAIMED THE VEHICLE NEEDED A BREAK-IN PERIO... Read more
SEAT BELTS
Aug 5, 2014
Incident date: Jun 30, 2014
PURCHASED NEW 2014 QX60 HYBRID EQUIPPED WITH TECHNOLOGY PACKAGE, INCLUDING INTELLIGENT BRAKE ASSIST WITH FORWARD COLLISION WARNING, AND DISTANCE CONTROL ASSIST. INITIALLY THE ONLY ISSUE WAS THE VEHICLE HESITATING WHEN STARTING FROM A STOP. THE DEALERSHIP CLAIMED THE VEHICLE NEEDED A BREAK-IN PERIO... Read more
POWER TRAIN
Jul 31, 2014
Incident date: Jun 3, 2014
MY CAR JUST SHUTOFF ENGINE MIDDLE OF HIGHWAY..I TOOK IT TO DEALER THEY COULDN'T FIND OUT WHAT'S PROBLEMS,THEY HOLD MY CAR 2WEEKS FINALLY THEY FOUND IT. IT WAS HYBRID ALTERNATOR.. AND JULY 18/2014 MY CAR START FLUTTER WHEN BACK TO DEALER THEY STILL HOLD MY CAR FOR REPLACE THE TRANSMISSION. I FEEL T... Read more
Showing 50 of 52 complaints.
NHTSA Safety Ratings — 2014 INFINITI QX60 HYBRID
2014 Infiniti QX60 Hybrid SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash — Driver | 4 / 5 ★★★★☆ |
| Frontal Crash — Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash — Driver | 5 / 5 ★★★★★ |
| Side Crash — Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 17.9% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins — 2014 INFINITI QX60 HYBRID
171 manufacturer communications from 122 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 28 |
| 110000 ELECTRICAL SYSTEM | 27 |
| 100000 POWER TRAIN | 16 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 8 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 8 |
| 060000 ENGINE (PWS) | 6 |
| 060000 ENGINE AND ENGINE COOLING | 6 |
| 160000 STRUCTURE | 5 |
ITB12-011Q
Jan 22, 2024
110000 ELECTRICAL SYSTEM
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011Q
Jan 22, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-001E
Dec 13, 2023
100000 POWER TRAIN
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-023B
Dec 13, 2023
100000 POWER TRAIN
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB03-051Q
Apr 5, 2023
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008D
Mar 29, 2023
107000 POWER TRAIN:AXLE HUBS
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024C
Mar 9, 2023
350000 EQUIPMENT
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 22, 2023
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-072I
Nov 9, 2022
100000 POWER TRAIN
ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008C
Sep 27, 2022
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-001D
Jun 17, 2022
100000 POWER TRAIN
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-023A
Jun 17, 2022
100000 POWER TRAIN
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-072H
May 31, 2022
100000 POWER TRAIN
INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
140000 AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-072G
Mar 15, 2022
105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-072G
Mar 15, 2022
354000 EQUIPMENT:MECHANICAL
INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006C
Feb 22, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052D
Feb 22, 2022
110000 ELECTRICAL SYSTEM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052D
Feb 22, 2022
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-001C
Feb 16, 2022
100000 POWER TRAIN
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-006
Feb 9, 2022
110000 ELECTRICAL SYSTEM
BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehiclea??s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle
ITB22-006
Feb 9, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehiclea??s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle
ITB13-044J
Feb 7, 2022
060000 ENGINE AND ENGINE COOLING
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-044J
Feb 7, 2022
090000 FUEL SYSTEM, OTHER
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-042E
Feb 7, 2022
060000 ENGINE AND ENGINE COOLING
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029B
Jan 26, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION CODES a?? DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB03-051P
Dec 7, 2021
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-033C
Dec 7, 2021
120000 EXTERIOR LIGHTING
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB03-074P
Dec 7, 2021
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-023
Oct 25, 2021
100000 POWER TRAIN
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cov
ITB13-008B
Jun 9, 2021
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-001B
May 27, 2021
100000 POWER TRAIN
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-006A
Mar 24, 2021
110000 ELECTRICAL SYSTEM
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-021B
Mar 17, 2021
110000 ELECTRICAL SYSTEM
THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-015B
Mar 16, 2021
110000 ELECTRICAL SYSTEM
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-015B
Mar 16, 2021
350000 EQUIPMENT
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-059B
Mar 15, 2021
110000 ELECTRICAL SYSTEM
INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB14-059B
Mar 15, 2021
350000 EQUIPMENT
INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB17-005A
Mar 12, 2021
110000 ELECTRICAL SYSTEM
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.
ITB13-057B
Mar 12, 2021
110000 ELECTRICAL SYSTEM
2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB13-057B
Mar 12, 2021
350000 EQUIPMENT
2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB13-052C
Mar 12, 2021
110000 ELECTRICAL SYSTEM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
ITB13-052C
Mar 12, 2021
350000 EQUIPMENT
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
ITB12-041D
Mar 11, 2021
110000 ELECTRICAL SYSTEM
SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB12-041D
Mar 11, 2021
350000 EQUIPMENT
SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB17-041A
Mar 11, 2021
110000 ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB17-041A
Mar 11, 2021
350000 EQUIPMENT
VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB11-003F
Mar 10, 2021
110000 ELECTRICAL SYSTEM
NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011P
Mar 10, 2021
110000 ELECTRICAL SYSTEM
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011P
Mar 10, 2021
350000 EQUIPMENT
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011P
Mar 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024A
Mar 5, 2021
110000 ELECTRICAL SYSTEM
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB15-014A
Mar 4, 2021
110000 ELECTRICAL SYSTEM
2013 JX35 AND 2014 QX60 AWD ERROR DISPLAYED AND DTC C1204 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-042D
Mar 1, 2021
060000 ENGINE AND ENGINE COOLING
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-009a
Jan 28, 2021
350000 EQUIPMENT
INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009.
ITB12-076d
Jan 4, 2021
160000 STRUCTURE
POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB17-007a
Dec 21, 2020
110000 ELECTRICAL SYSTEM
CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligibl
ITB17-007a
Dec 21, 2020
350000 EQUIPMENT
CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligibl
ITB15-024a
Dec 10, 2020
110000 ELECTRICAL SYSTEM
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
ITB15-024a
Dec 10, 2020
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
ITB12-072f
Sep 23, 2020
020000 SUSPENSION
2013 JX35, 2014-2019 QX60, 2014-2019 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-072f
Sep 23, 2020
100000 POWER TRAIN
2013 JX35, 2014-2019 QX60, 2014-2019 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-072f
Sep 23, 2020
110000 ELECTRICAL SYSTEM
2013 JX35, 2014-2019 QX60, 2014-2019 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-042c
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-042c
Sep 14, 2020
350000 EQUIPMENT
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-042c
Sep 14, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-001a
Mar 25, 2020
100000 POWER TRAIN
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-004
Feb 14, 2020
110000 ELECTRICAL SYSTEM
2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: i?? - Heating and cooling features do not operate And i?? - The harness connector or control unit of
ITB20-004
Feb 14, 2020
220000 SEATS
2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: i?? - Heating and cooling features do not operate And i?? - The harness connector or control unit of
ITB20-004
Feb 14, 2020
350000 EQUIPMENT
2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: i?? - Heating and cooling features do not operate And i?? - The harness connector or control unit of
ITB13-008a
Jan 17, 2020
020000 SUSPENSION
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011o
Oct 8, 2019
350000 EQUIPMENT
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024
Sep 12, 2019
110000 ELECTRICAL SYSTEM
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O
ITB19-024
Sep 12, 2019
140000 AIR BAGS
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O
ITB19-024
Sep 12, 2019
220000 SEATS
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O
ITB14-011d
Aug 13, 2019
060000 ENGINE AND ENGINE COOLING
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011n
Jun 24, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-011
May 13, 2019
350000 EQUIPMENT
DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not repla
ITB19-008
Apr 2, 2019
350000 EQUIPMENT
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
ITB13-044g
Jan 29, 2019
060000 ENGINE AND ENGINE COOLING
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-042b
Jan 29, 2019
060000 ENGINE AND ENGINE COOLING
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB12-011m
Jan 24, 2019
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-039
Nov 13, 2018
140000 AIR BAGS
AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in
ITB12-072e
Nov 12, 2018
022000 SUSPENSION:REAR
2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page
ITB12-072e
Nov 12, 2018
350000 EQUIPMENT
2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page
ITB18-037
Oct 24, 2018
160000 STRUCTURE
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-037
Oct 24, 2018
350000 EQUIPMENT
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-034
Oct 12, 2018
100000 POWER TRAIN
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
Infiniti USA Ret
Oct 9, 2018
350000 EQUIPMENT
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
Infiniti USA Tak
Oct 2, 2018
140000 AIR BAGS
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
IPSB18-218 Retai
Sep 28, 2018
350000 EQUIPMENT
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
ITB12-072d
Sep 28, 2018
110000 ELECTRICAL SYSTEM
2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect
ITB12-072d
Sep 28, 2018
160000 STRUCTURE
2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect
ITB12-072d
Sep 28, 2018
350000 EQUIPMENT
2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect
Showing 100 of 171 bulletins.
INFINITI QX60 HYBRID — All Years Overview
Complete safety history for the INFINITI QX60 HYBRID across all model years (2014–2017).
9
Total Recalls
57
Total Complaints
0
Investigations
3
Reported Crashes
0
Reported Fires
0
Reported Deaths