NHTSA Campaign 21V774000
HYBRID PROPULSION SYSTEM
Issued by Nissan North America, Inc. · Reported Oct 4, 2021 · 7,634 vehicles affected
What's wrong
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence
A loss of drive power increases the risk of a crash.
Remedy
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| INFINITI | QX60 HYBRID | 2014 | 7,634 |
| INFINITI | QX60 HYBRID | 2015 | 7,634 |
| INFINITI | QX60 HYBRID | 2016 | 7,634 |
| INFINITI | QX60 HYBRID | 2017 | 7,634 |
| NISSAN | MURANO HYBRID | 2015 | 7,634 |
| NISSAN | MURANO HYBRID | 2016 | 7,634 |
| NISSAN | PATHFINDER HYBRID | 2014 | 7,634 |
| NISSAN | PATHFINDER HYBRID | 2015 | 7,634 |
Source: NHTSA Campaign 21V774000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.