2012 INFINITI QX56
3 recalls, 72 complaints - 240 TSBs
26V455000 Jul 15, 2026
EQUIPMENT:OTHER:LABELS
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, ... Read more
Consequence
An overloaded vehicle can increase the risk of a crash.
Remedy
Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan c... Read more
20V188000 Mar 30, 2020
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Consequence
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
14V683000 Nov 28, 2014
FUEL SYSTEM, GASOLINE
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the f... Read more
Consequence
A fuel leak in the presence of an ignition source could cause a vehicle fire.
Remedy
Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Complaint Statistics
72 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 24 |
| ELECTRICAL SYSTEM | 10 |
| UNKNOWN OR OTHER | 7 |
| FUEL/PROPULSION SYSTEM | 7 |
| POWER TRAIN | 5 |
| AIR BAGS | 5 |
| STRUCTURE:BODY | 3 |
| ENGINE AND ENGINE COOLING | 2 |
| SERVICE BRAKES | 2 |
| SUSPENSION | 2 |
POWER TRAIN
Jun 8, 2026
Incident date: May 8, 2026
Had the starter & battery replaced November 2025. It’s now June 2026 and it still is having trouble starting. It will sometimes not start and then just make a clicking noise and all the lights in the dash come on and air, but engine won’t well start. Then you take foot off break, then turn it of... Read more
UNKNOWN OR OTHER
Mar 4, 2026
Incident date: Feb 16, 2026
On 2/24/2026, while driving down I-5 Freeway, the panoramic sun roof spontaneously shattered while I was driving. It sounded like a gunshot. Nobody was injured. There was no accident. I pulled off the freeway and the WASDOT incident response truck pulled off with me to inspect. He taped the shatter... Read more
ELECTRICAL SYSTEM
Apr 7, 2023
Incident date: Mar 28, 2023
The reverse camera works intermittently, but fails more often than it works properly. Able to reset by shutting car off and leaving door open for 90 seconds, then restarting. Works for that ignition/drive cycle but then becomes unreliable again after next startup. Car is a week old. Have not brough... Read more
UNKNOWN OR OTHER
Nov 4, 2022
Incident date: Oct 27, 2022
I have an engine light on as a result of 2 bad catalytic converters that need to be replaced. The vehicle has been inspected the infinite dealer maintenance dept. This poses a safety risk of this vehicle shutting down in the midst of driving
ENGINE
May 27, 2022
Incident date: May 10, 2022
The contact owns a 2012 Infiniti QX56. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle started shaking violently. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed... Read more
UNKNOWN OR OTHER
Apr 21, 2022
Incident date: Apr 14, 2022
I got Code : P0011 (my mechanic said that timing chain has to be replaced) I saw that Infiniti run the campaign as below : Dated July 15, 2016 VOLUNTARY SERVICE CAMPAIGN 2011 – 2013 QX56 AND M56; TIMING CHAIN CAMPAIGN ID #: P6305 APPLIED VEHICLES: 2011-2013 QX56 (Z62) 2011-2013 M56 (Y51) Check Ser... Read more
ENGINE
Apr 21, 2022
Incident date: Apr 14, 2022
I got Code : P0011 (my mechanic said that timing chain has to be replaced) I saw that Infiniti run the campaign as below : Dated July 15, 2016 VOLUNTARY SERVICE CAMPAIGN 2011 – 2013 QX56 AND M56; TIMING CHAIN CAMPAIGN ID #: P6305 APPLIED VEHICLES: 2011-2013 QX56 (Z62) 2011-2013 M56 (Y51) Check Ser... Read more
ENGINE
Feb 3, 2022
Incident date: Nov 1, 2021
The contact owns a 2012 Infiniti QX56. The contact stated that while driving at high speeds, the vehicle shook and then lost motive power. The vehicle was towed to the dealer and diagnosed with fuel pump failure. The dealer informed the contact that the fuel pump needed to be replaced. The vehicle w... Read more
ENGINE
Aug 5, 2021
Incident date: Nov 13, 2020
I own a 2012 QX56. Check engine light comes on and I take it to the dealer. It's the Catalyst System Efficiency Below Threshold (catalytic covers - P0430 code) I was warned before I bought this vehicle about the cats going bad. Infiniti dealer, that I purchased the truck from said "this vehicle has... Read more
ENGINE
Jun 15, 2021
Incident date: Oct 20, 2020
My 2012 Infiniti QX56 has a loud rattling noise coming from the engine. This started around Oct 2020 and comes and go. It has got worse over the last month or so and has started stalling and acting like it doesn't want to go. A few times the car will start shaking while I'm driving. It has been chec... Read more
ENGINE
Mar 16, 2021
Incident date: Feb 27, 2021
HAD NO PRIOR ISSUES, DRIVING DOWN THE HWYAT 65 MILES PER HR.. CAR FAILED. COSTED TO SIDE OF ROAD MADE IT TO REPAIR SHOP AND THE FUEL PUMP WENT OUT, WHICH AFFECTED THE TIMMING CHAIN AND BROKE THE TEETH, WHICH HAS AFFECTED THE MOTOR. THIS IS A DESIGN DEFECT THAT HUNDRED OTHER FOLKS ARE HAVING. I CO... Read more
FUEL/PROPULSION SYSTEM
Mar 16, 2021
Incident date: Feb 27, 2021
HAD NO PRIOR ISSUES, DRIVING DOWN THE HWYAT 65 MILES PER HR.. CAR FAILED. COSTED TO SIDE OF ROAD MADE IT TO REPAIR SHOP AND THE FUEL PUMP WENT OUT, WHICH AFFECTED THE TIMMING CHAIN AND BROKE THE TEETH, WHICH HAS AFFECTED THE MOTOR. THIS IS A DESIGN DEFECT THAT HUNDRED OTHER FOLKS ARE HAVING. I CO... Read more
AIR BAGS
Mar 1, 2021
Incident date: Mar 1, 2021
MY AIR BAG LIGHT WAS ON. I TOOK MY VEHICLE TO THE DEALERSHIP TO FIND OUT WHAT WAS THE PROBLEM. THE ISSUE THAT THEY REPORTED TO ME WAS "PAST CODE FOR AIR BAG PASSENGER SIDE: WILL NEED TO REPLACE DIAGNOSTICS MODULE TO BEGIN DIAGNOSIS."
STRUCTURE:BODY
Nov 2, 2020
Incident date: Oct 2, 2019
THE PAINT ON MY 2012 QX 56 INFINITI IS PEELING REALLY BAD. I'VE SPOKE WITH SOMEONE AT THE COOPERATE LEVEL AND WAS TOLD THEIR WAS A RECALL ON THEM. THE DEALERSHIP WAS SUPPOSE TO REPAINT THE WHOLE VEHICLE, BUT I WAS NEVER CONTACTED. WHEN I SPOKE TO THE ASSOCIATE & MANGER, I WAS TOLD THERE WASN'T ANYTH... Read more
STRUCTURE:BODY
Sep 14, 2020
Incident date: Jun 1, 2020
THE PAINT IS PEELING OFF THE TOP OF THE ROOF ON THE PASSENGER SIDE BY THE ROOF RACKS, IN FRONT BY THE WINDSHIELD THERE IS A SPOT THAT IS LARGER THAN A HALF DOLLAR AND ON THE DRIVER SIDE REAR A SPOT ABOUT 6-8 INCHES IN DIAMETER.
AIR BAGS
Jun 2, 2020
Incident date: Nov 14, 2014
AIR BAG DID NOT DEPLOY. *TR
Crash
ELECTRICAL SYSTEM
May 8, 2020
Incident date: Sep 1, 2019
TL* THE CONTACT OWNS A 2012 INFINITI QX56. THE CONTACT STATED THAT THE BATTERY FAILED PREMATURELY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, AND AN INDEPENDENT MECHANIC, TO HAVE A DIAGNOSTIC PERFORMED. THE DIAGNOSTIC TEST WAS UNABLE TO LOCATE A FAILURE CODE THEREFORE, THE BATTERY WAS REPLACED SEVE... Read more
UNKNOWN OR OTHER
May 5, 2020
Incident date: Sep 16, 2019
I TOOK MY 2012 QX56 INFINITI TO INFINITI IN AUSTIN TEXAS AND THEY TOLD ME BOTH OF MY CATALYTIC CONVERTER OR OUT THIS NEED TO BE A RECALL ISSUE WANT ME TO SPEND OVER $4,000 FOR BOTH TO REPLACE. *TR
POWER TRAIN
May 1, 2020
Incident date: Apr 10, 2020
A WHINE OR HISS WHEN I START THE VEHICLE AND IT GOES AWAY AFTER ABOUT 10-15 MINUTES. IT WAS DETERMINED TO BE A TIMING CHAIN ISSUE BY MY MECHANIC. THERE APPEARS TO BE A SAFETY RECALL NOTICE FOR THE 2012 QX56, BUT NOT FOR MY SPECIFIC VIN. I DON'T UNDERSTAND HOW THE NHTSA ALLOWS A MANUFACTURER TO ON... Read more
ELECTRICAL SYSTEM
Feb 17, 2020
Incident date: Feb 14, 2020
MY WIFE DROVE TO MY DAUGHTERS SCHOOL SCHOOL FOR A BASKETBALL PRACTICE. SHE LOCKED THE DOORS USING THE KEYFOB LIKE ALWAYS. WHEN SHE GOT BACK TO THE CAR SHE UNLOCK THE DOORS USING THE KEYFOB, BUT THIS TIME THE DRIVERS DOOR DID NOT OPEN. SHE TRIED USING THE DOOR ENTRY BUTTON ON THE HANDLE WHICH DID N... Read more
STRUCTURE:BODY
Feb 17, 2020
Incident date: Feb 14, 2020
MY WIFE DROVE TO MY DAUGHTERS SCHOOL SCHOOL FOR A BASKETBALL PRACTICE. SHE LOCKED THE DOORS USING THE KEYFOB LIKE ALWAYS. WHEN SHE GOT BACK TO THE CAR SHE UNLOCK THE DOORS USING THE KEYFOB, BUT THIS TIME THE DRIVERS DOOR DID NOT OPEN. SHE TRIED USING THE DOOR ENTRY BUTTON ON THE HANDLE WHICH DID N... Read more
AIR BAGS
Feb 13, 2020
Incident date: Jan 2, 2019
TL* THE CONTACT OWNS A 2012 INFINITY QX56. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG COVER WAS CRACKING. THERE WERE NO RECALLS AND THE ISSUE WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE AIR BAG COULD DEPLOY WITHOUT WARNING SINCE IT WAS CRACKED AND POSSIBLY INJURIE THE PASSENGER.... Read more
ELECTRICAL SYSTEM
Feb 9, 2020
Incident date: Feb 7, 2020
ON MORE THAN ONE OCCASION AFTER DRIVING TO A STORE OR APPT. AND PARK . GO OUT TO A COMPLETELY DEAD VEHICLE. JUMP START TO GET GOING MAY GO FOR A MONTH OR SO AND IT WILL HAPPEN AGAIN WITH NO WARNING.
UNKNOWN OR OTHER
Jan 31, 2020
Incident date: Jan 24, 2020
MY 2012 INFINITI QX56 NEEDS A NEW TIMING CHAIN AND INIFINITI SAID THERE WAS A RECALL BUT NOT ON MY PARTICULAR VIN NUMBER. IT SEEMS ODD THAT I HAVE THE YEAR AND MAKE OF THE CAR WITH THE EXACT REPAIRS NEEDED AS THE RECALL BUT THEY AREN'T COVERING IT.
FUEL/PROPULSION SYSTEM
Dec 18, 2019
Incident date: Dec 2, 2019
THE FUEL GAUGE MAY BE SLOW TO REGISTER, FAIL TO READ FULL WHEN THE GAS TANK IS ACTUALLY FULL, OR READ INACCURATELY. WHEN FILLING GAS TANK TO FULL, AFTER 30 MILES THE GAUGE IS READING 2/3 OF A TANK OR LESS WHILE THE MILES TO EMPTY READING IS STILL HIGH.
ENGINE
Oct 11, 2019
Incident date: Oct 2, 2019
TL* THE CONTACT OWNS A 2012 INFINITI QX56. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND FAILED TO ACCELERATE. IN ADDITION, THERE WAS A HUMMING NOISE COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HOUSTON INFINITI (12200 KATY FWY, HOUSTON, TX... Read more
FUEL/PROPULSION SYSTEM
Jul 29, 2019
Incident date: Jun 15, 2019
I HAD MY CATALYTIC CONVERTER REPLACED BACK IN DECEMBER 2016 . THERE WAS A RECALL FOR CATALYTIC CONVERTER SO I HAD IT REPLACED. NOW THE CHECK ENGINE LIGHT IS BACK ON SO I GOT IT CHECKED OUT AND WAS TOLD THAT I NEEDED TO REPLACE THE CATALYTIC CONVERTER AGAIN. 35K MILES LATER
ENGINE
Jul 29, 2019
Incident date: Jun 15, 2019
I HAD MY CATALYTIC CONVERTER REPLACED BACK IN DECEMBER 2016 . THERE WAS A RECALL FOR CATALYTIC CONVERTER SO I HAD IT REPLACED. NOW THE CHECK ENGINE LIGHT IS BACK ON SO I GOT IT CHECKED OUT AND WAS TOLD THAT I NEEDED TO REPLACE THE CATALYTIC CONVERTER AGAIN. 35K MILES LATER
POWER TRAIN
Jun 11, 2019
Incident date: Jun 11, 2019
MY 2012 INFINITI SEEMS TO BE HAVING THE SAME PROBLEM OTHER INFINITI QX56 OWNERS ARE HAVING. STARTS WITH A LOUD HISSING/WHISTLING SOUND WHICH SEEMS TO GO AWAY AFTER 10-20 MINUTES OF DRIVING AND THE CAR FEELS JUST FINE. TODAY ALL MY DASHBOARD LIGHTS CAME ON AND MY HUSBAND TOOK THE VEHICLE INTO THE INF... Read more
ENGINE
May 27, 2019
Incident date: May 27, 2019
TAKATA INFLATORS THE VEHICLE WAS RUNNING ON THE HIGHWAY AND EVEN AFTER ACCELERATING IT WON'T RUN ENOUGH TO GET PAST TRAFFIC WHILE CHANGING LANE AND CAUSING SEVERELY DANGEROUS SITUATIONS.
FUEL/PROPULSION SYSTEM
Apr 22, 2019
Incident date: Apr 19, 2019
WAS DRIVING HOME, A/C WAS ON, ALL LIGHTS WAS ON, ALL OF A SUDDENLY LOST OF POWER TO THE ENGINE AND WHILE GOING UP HILL, SO I FLOOR IT SO THE VEHICLE SO I CAN GET PAST OVER THE HILL THEN I STARTED TO SMELL SOMETHING THROUGH THE VENTS LIKE IT WAS ON FIRE COMING FROM THE ENGINE BAY SO I PULLED OVER AND... Read more
ENGINE
Apr 22, 2019
Incident date: Apr 19, 2019
WAS DRIVING HOME, A/C WAS ON, ALL LIGHTS WAS ON, ALL OF A SUDDENLY LOST OF POWER TO THE ENGINE AND WHILE GOING UP HILL, SO I FLOOR IT SO THE VEHICLE SO I CAN GET PAST OVER THE HILL THEN I STARTED TO SMELL SOMETHING THROUGH THE VENTS LIKE IT WAS ON FIRE COMING FROM THE ENGINE BAY SO I PULLED OVER AND... Read more
ELECTRICAL SYSTEM
Apr 22, 2019
Incident date: Apr 19, 2019
WAS DRIVING HOME, A/C WAS ON, ALL LIGHTS WAS ON, ALL OF A SUDDENLY LOST OF POWER TO THE ENGINE AND WHILE GOING UP HILL, SO I FLOOR IT SO THE VEHICLE SO I CAN GET PAST OVER THE HILL THEN I STARTED TO SMELL SOMETHING THROUGH THE VENTS LIKE IT WAS ON FIRE COMING FROM THE ENGINE BAY SO I PULLED OVER AND... Read more
SUSPENSION
Mar 20, 2019
Incident date: Jan 4, 2019
I HAVE ISSUES WITH AIR COMPRESSOR AND TIMING CHAIN THAT JUST RANDOMLY WENT OUT, I WAS TOLD THERE WAS A RECALL OR CAMPAIGN FOR IT WITH INFINITI I CALLED INFINITI AND SENT IT TO THE DEALERSHIP THEY STATED IT WAS NOT FOR MY ACTUAL VIN NUMBER BUT FOR SAME CAR WITH DIFFERENT VIN NUMBER, I ASKED THE QUEST... Read more
POWER TRAIN
Mar 20, 2019
Incident date: Jan 4, 2019
I HAVE ISSUES WITH AIR COMPRESSOR AND TIMING CHAIN THAT JUST RANDOMLY WENT OUT, I WAS TOLD THERE WAS A RECALL OR CAMPAIGN FOR IT WITH INFINITI I CALLED INFINITI AND SENT IT TO THE DEALERSHIP THEY STATED IT WAS NOT FOR MY ACTUAL VIN NUMBER BUT FOR SAME CAR WITH DIFFERENT VIN NUMBER, I ASKED THE QUEST... Read more
ENGINE
Mar 20, 2019
Incident date: Jan 4, 2019
I HAVE ISSUES WITH AIR COMPRESSOR AND TIMING CHAIN THAT JUST RANDOMLY WENT OUT, I WAS TOLD THERE WAS A RECALL OR CAMPAIGN FOR IT WITH INFINITI I CALLED INFINITI AND SENT IT TO THE DEALERSHIP THEY STATED IT WAS NOT FOR MY ACTUAL VIN NUMBER BUT FOR SAME CAR WITH DIFFERENT VIN NUMBER, I ASKED THE QUEST... Read more
ENGINE
Mar 13, 2019
Incident date: Mar 11, 2019
TL* THE CONTACT OWNS A 2012 INFINITI QX56. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 35 MPH AND AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO INFINITI OF BIRMINGHAM (1804 MONTGOMERY HWY, HOOVER, AL 35244, (205) 403-5221) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED... Read more
UNKNOWN OR OTHER
Feb 13, 2019
Incident date: Feb 5, 2018
ENGINE LIGHT CAME ON DEALER STATES THAT I NEED NEW CATALYTIC CONVERTER ON MY FRONT DRIVER SIDE.
ENGINE
Feb 13, 2019
Incident date: Feb 5, 2018
ENGINE LIGHT CAME ON DEALER STATES THAT I NEED NEW CATALYTIC CONVERTER ON MY FRONT DRIVER SIDE.
ENGINE
Feb 4, 2019
Incident date: Jan 23, 2019
TL* THE CONTACT OWNS A 2012 INFINITI QX56. WHEN THE CONTACT SHIFTED INTO DRIVE AND DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT EXCEED 25 MPH. THE CONTACT STATED THE VEHICLE WAS SERVICED PER MANUFACTURER RECALL NUMBER: P6305, BUT THE RECALL REPAIR DID NOT REMEDY THE FAILURE. THE VEHICLE WA... Read more
UNKNOWN OR OTHER
Jan 30, 2019
Incident date: Jan 29, 2019
I OWN A QX56 AND I BROUGHT IT TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT WAS ON I WAS TOLD BOTH OF MY CATALYTIC CONVERTERS HAVE GONE OUT. I PURCHASED THE EXTENDED WARRANTY BUT THE SAY IT IS NOT COVERED UNDER MY WARRANTY. DOING A LIL RESEARCH ON IT I SEE PLENTY OF PEOPLE ARE HAVING THE SAME PRO... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Jan 29, 2019
Incident date: Mar 7, 2017
TL* THE CONTACT OWNS A 2012 INFINITI QX56. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE ATTEMPTING TO DRIVE AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUSTIN INFINITI (8140 BURNET RD, AUSTIN, TX 78757) AND THE CATALYTIC CONVERTERS WERE REPLACED TWICE IN ONE YEAR. TWO... Read more
FUEL/PROPULSION SYSTEM
Dec 22, 2018
Incident date: Dec 17, 2018
THE FUEL RAIL PRESSURE CENTER MALFUNCTION IS NOT WORKING. CAR STALLS WHEN DRIVING - CHECK ENGINE LIGHT IS ON
SUSPENSION
Oct 26, 2018
Incident date: Oct 26, 2018
MY 2012 INFINITI QX56 WITH HBMC DRIVES VERY TWITCHY AND FEELS UNSAFE TO DRIVE. IT HADLES WELL ON PERFECTLY SMOOTH ROADS BUT IF THERE ARE ANY IMPERFECTIONS IT TRIES TO JUMP BACK AND FORTH IN THE LANE. I HAVE HAD THE WHEELS BALANCED AND ALIGNMENT PERFORMED AT THE LOCAL NISSAN DEALER BUT THIS HAS NOT... Read more
ENGINE
Sep 27, 2018
Incident date: Feb 1, 2018
AT 82,000 MILES THE CHECK ENGINE LIGHT CAME ON INDICATING BOTH CATALYTIC CONVERTERS WERE BAD. THEY ARE WARRANTIED TO 80K MILES AND OF COURSE MANUFACTURER WOULD NOT HELP. THIS NEEDS A RECALL, GOOGLE QX56 CATALYTIC CONVERTER AND SEE HOW MANY PEOPLE HAVE HAD THIS ISSUE.
FUEL/PROPULSION SYSTEM
Aug 14, 2018
Incident date: Aug 1, 2018
THERE'S A STRONG ODOR OF GASOLINE ONCE WE PARK THE VEHICLE. I DID SOME SEARCHES ONLINE AND NOTICED THERE WAS A RECALL FOR NISSAN/INFINIT 2012 VEHICLES DUE TO 'THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN SUFFICIENTLY TIGHTENED DURING PRODUCTION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN WITH V... Read more
ENGINE
Jun 22, 2018
Incident date: Jun 21, 2018
I AM EXPERIENCING THE SAME ISSUES THAT HAVE BEEN POSTED BY SEVERAL OTHERS ON THIS SITE WITH THE CATALYTIC CONVERTER AND THE BATTERY (JN8AZ2NE3C9****, JN8AZ2NF1C9****, AND JN8AZ2NC9C9****). I TOOK IT TO GET CHECKED OUT YESTERDAY AND JUST RECEIVED A CALL FROM THE TECHNICIAN. HE STATED THAT BOTH CATA... Read more
ENGINE
Mar 28, 2018
Incident date: Jan 28, 2016
2012 INFINITI QX56. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE STALLED AND OTHER MECHANICAL ISSUES WHILE DRIVING. *SMD *TR
ELECTRICAL SYSTEM
Mar 28, 2018
Incident date: Mar 21, 2018
TL* THE CONTACT OWNS A 2012 INFINITI QX56. WHILE THE CONTACT WAS EXITING THE VEHICLE, THE DOOR FAILED TO OPEN PROPERLY. IN ADDITION, THE TIMING CHAIN FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILUR... Read more
STRUCTURE:BODY:DOOR
Mar 28, 2018
Incident date: Mar 21, 2018
TL* THE CONTACT OWNS A 2012 INFINITI QX56. WHILE THE CONTACT WAS EXITING THE VEHICLE, THE DOOR FAILED TO OPEN PROPERLY. IN ADDITION, THE TIMING CHAIN FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILUR... Read more
Showing 50 of 72 complaints.
NHTSA Safety Ratings, 2012 INFINITI QX56
2012 Infiniti QX56 SUV 4WD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2012 INFINITI QX56
240 manufacturer communications from 152 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 34 |
| 110000 ELECTRICAL SYSTEM | 27 |
| 200000 WHEELS | 13 |
| 060000 ENGINE (PWS) | 11 |
| 140000 AIR BAGS | 10 |
| 060000 ENGINE AND ENGINE COOLING | 9 |
| 130000 VISIBILITY | 8 |
| 030000 BRAKES (PWS) | 8 |
ITB03-051Q
Apr 5, 2023
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008D
Mar 29, 2023
107000 POWER TRAIN:AXLE HUBS
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024C
Mar 9, 2023
350000 EQUIPMENT
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-074B
Mar 8, 2023
030000 BRAKES (PWS)
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 22, 2023
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008C
Sep 27, 2022
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
140000 AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052D
Feb 22, 2022
110000 ELECTRICAL SYSTEM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006C
Feb 22, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052D
Feb 22, 2022
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-044J
Feb 7, 2022
090000 FUEL SYSTEM, OTHER
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-042E
Feb 7, 2022
060000 ENGINE AND ENGINE COOLING
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-044J
Feb 7, 2022
060000 ENGINE AND ENGINE COOLING
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029B
Jan 26, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION CODES a?? DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB03-074P
Dec 7, 2021
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008B
Jun 9, 2021
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-006A
Mar 24, 2021
110000 ELECTRICAL SYSTEM
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-037E
Mar 24, 2021
110000 ELECTRICAL SYSTEM
RADIO PRESETS / CLIMATE CONTROL SETTINGS / NAVIGATION SETTINGS CHANGE WITH INTELLIGENT KEY MEMORY This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-015B
Mar 16, 2021
350000 EQUIPMENT
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-015B
Mar 16, 2021
110000 ELECTRICAL SYSTEM
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052C
Mar 12, 2021
350000 EQUIPMENT
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
ITB13-052C
Mar 12, 2021
110000 ELECTRICAL SYSTEM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
ITB12-041D
Mar 11, 2021
350000 EQUIPMENT
SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB12-041D
Mar 11, 2021
110000 ELECTRICAL SYSTEM
SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB11-003F
Mar 10, 2021
110000 ELECTRICAL SYSTEM
NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-017E
Mar 10, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-017E
Mar 10, 2021
350000 EQUIPMENT
AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-017E
Mar 10, 2021
110000 ELECTRICAL SYSTEM
AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024A
Mar 5, 2021
110000 ELECTRICAL SYSTEM
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-042D
Mar 1, 2021
060000 ENGINE AND ENGINE COOLING
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-043a
Dec 15, 2020
162300 STRUCTURE:BODY:DOOR
2012 QX56; DOOR REQUEST SWITCH INOPERABLE AND NO START AT PDI This bulletin is no longer active. Please discard previous versions of ITB12-043.
ITB12-043a
Dec 15, 2020
110000 ELECTRICAL SYSTEM
2012 QX56; DOOR REQUEST SWITCH INOPERABLE AND NO START AT PDI This bulletin is no longer active. Please discard previous versions of ITB12-043.
ITB15-024a
Dec 10, 2020
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
ITB15-024a
Dec 10, 2020
110000 ELECTRICAL SYSTEM
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
ITB17-042c
Sep 14, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-042c
Sep 14, 2020
350000 EQUIPMENT
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-042c
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB20-019
Aug 10, 2020
060000 ENGINE AND ENGINE COOLING
VK56 CONNECTING ROD CAP BOLT SERVICE INFORMATION SERVICE INFORMATION A change has been made to the connecting rod cap bolt service part. The new service part (B in Figure 1) is visually different, but is a direct replacement for the ori
DOR-M9J4S-07
Jun 3, 2020
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part
DOR-M3J3F-07
Jun 3, 2020
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part
ITB11-066f
May 14, 2020
353000 EQUIPMENT:ELECTRICAL
PREMIUM NAVI/AUDIO VISUAL CONTROL UNIT DIAGNOSIS AND ORDERING This bulletin is no longer applicable. Discard previous versions of ITB11-066.
ITB19-023a
Mar 30, 2020
140000 AIR BAGS
TAKATA DRIVERS AIR BAG MODULE REPLACEMENT COLLECTION INITIATIVE This bulletin has been superseded by ITB20-015. Please discard previous versions of this bulletin.
ITB13-008a
Jan 17, 2020
020000 SUSPENSION
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
White Paint Dela
Jan 10, 2020
160000 STRUCTURE
White Paint Delamination Warranty Extension On October 17, 2019, INFINITI distributed a retailer announcement notifying retailers of a proposed class action settlement (Nelson v. Nissan North America, Inc., Case No. 3:17-cv-01114 (M.D. T
ITB19-024
Sep 12, 2019
220000 SEATS
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O
ITB19-024
Sep 12, 2019
140000 AIR BAGS
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O
ITB19-024
Sep 12, 2019
110000 ELECTRICAL SYSTEM
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O
REVISION 1 - PC7
Sep 6, 2019
140000 AIR BAGS
Driver Airbag Module Field Quality Parts Collection Initiative UPDATE September 6, 2019 Please discard earlier versions of this bulletin The announcement from earlier this morning (September 6, 2019) has been revised to include: o Th
PC712 QX56 Healt
Sep 6, 2019
140000 AIR BAGS
Driver Airbag Module Field Quality Parts Collection Initiative ***** Collection Initiative Summary ***** INFINITI is conducting a special parts collection activity on certain specific 2011-2012 QX56 (Z62) vehicles to replace the driver
ITB19-008
Apr 2, 2019
350000 EQUIPMENT
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
ITB17-042b
Jan 29, 2019
060000 ENGINE AND ENGINE COOLING
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB13-044g
Jan 29, 2019
060000 ENGINE AND ENGINE COOLING
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
Revision 1-IEVAP
Nov 28, 2018
060000 ENGINE (PWS)
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
Revision 1-IEVAP
Nov 28, 2018
350000 EQUIPMENT
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
ITB17-026b
Nov 28, 2018
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
ITB17-026b
Nov 28, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
ITB18-037
Oct 24, 2018
160000 STRUCTURE
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-037
Oct 24, 2018
350000 EQUIPMENT
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-034
Oct 12, 2018
100000 POWER TRAIN
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
Infiniti USA Ret
Oct 9, 2018
350000 EQUIPMENT
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
Infiniti USA Tak
Oct 2, 2018
140000 AIR BAGS
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
IPSB18-218 Retai
Sep 28, 2018
350000 EQUIPMENT
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
ITB17-026b
Aug 20, 2018
071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
ITB17-026b
Aug 20, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
Revision 1-NEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
Revision 1-IEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
ITB17-026a
Aug 16, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
ITB13-044f
Aug 15, 2018
070000 FUEL SYSTEM, GASOLINE
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
ITB10-058b
Jul 31, 2018
060000 ENGINE AND ENGINE COOLING
2004-2018 QX56 AND QX80; ENGINE OIL LEAK AT RIGHT SIDE BLOCK BALL PLUG This bulletin has been amended. The APPLIED VEHICLES section has been updated. No other changes have been made. Please discard all previous versions of this bulletin.
ITB17-015a
Jul 3, 2018
350000 EQUIPMENT
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.
ITB01-024e
Apr 4, 2018
350000 EQUIPMENT
NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
ITB13-052b
Mar 26, 2018
060000 ENGINE (PWS)
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
ITB13-052b
Mar 26, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
ITB11-005d
Mar 23, 2018
250000 ELECTRONIC STABILITY CONTROL
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
ITB11-005d
Mar 23, 2018
200000 WHEELS
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
ITB03-051L
Mar 19, 2018
121000 EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
IPSB17-130
Mar 7, 2018
350000 EQUIPMENT
DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
P6305 2011-13 QX
Feb 28, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Timing Chain Voluntary Service Campaign - Final Expiration Notice ***** Campaign ***** INFINITI launched this Voluntary Service Campaign on May 6, 2016 on certain 2011-13 INFINITI QX56 and INFINITI M56 vehicles to offer clients the oppo
ITB16-015b
Feb 27, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLUNTARY SERVICE CAMPAIGN 2011 ? 2013 QX56 AND M56; TIMING CHAIN Service Campaign ID # P6305 is No Longer Active. -Infiniti Service Campaign Bulletin ITB16-015 for Service Campaign P6305 was originally issued on May 5, 2016. -Service
P6305 2011-13 QX
Feb 14, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Timing Chain Voluntary Service Campaign - Expiration Notice ***** Campaign ***** INFINITI launched this Voluntary Service Campaign on May 6, 2016 on certain 2011-13 INFINITI QX56 and INFINITI M56 vehicles to offer clients the opportunit
ITB18-003
Jan 23, 2018
355100 EQUIPMENT:OTHER:LABELS
REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
P6305 2011-13
Dec 15, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Timing Chain Voluntary Service Campaign - Expiration Notice ***** Campaign ***** INFINITI launched this Voluntary Service Campaign on May 6, 2016 on certain 2011-13 INFINITI QX56 and INFINITI M56 vehicles to offer clients the opportunit
ITB17-009a
Nov 29, 2017
132000 VISIBILITY:GLASS, SIDE/REAR
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
ITB09-039e
Nov 29, 2017
131000 VISIBILITY:WINDSHIELD
WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
ITB00-024g
Nov 28, 2017
030000 BRAKES (PWS)
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
P6305
Oct 10, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Timing Chain Voluntary Service Campaign - Expiration Notice ***** Campaign Summary ***** INFINITI launched this Voluntary Service Campaign on May 6, 2016 on certain 2011-13 INFINITI QX56 and INFINITI M56 vehicles to offer clients the op
ITB11-005c
Sep 25, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
ITB11-005c
Sep 25, 2017
200000 WHEELS
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
ITB17-042a
Aug 21, 2017
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version
ITB09-015h
Jul 7, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
ITB17-015
Apr 10, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
ITB17-015
Apr 10, 2017
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
ITB17-026
Mar 20, 2017
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
ITB17-018
Mar 7, 2017
021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
Showing 100 of 240 bulletins.
INFINITI QX56 - All Years Overview
Complete safety history for the INFINITI QX56 across all model years (2004, 2013).
30
Total Recalls
709
Total Complaints
0
Investigations
27
Reported Crashes
5
Reported Fires
0
Reported Deaths