2004 INFINITI QX56

2 recalls, 147 complaints - 135 TSBs

ENGINE AND ENGINE COOLING

Defect Description

NISSAN IS RECALLING CERTAIN MODEL YEAR 2004-2006 ARMADA, TITAN, INFINITI QX56 AND MODEL YEAR 2005-2006 FRONTIER, PATHFINDER AND XTERRA VEHICLES. THE INTELLIGENT POWER DISTRIBUTION MODULE (IPDM) ASSEMBLY CONTAINS AN ENGINE CONTROL MODULE (ECM) RELAY THAT HAS A DIODE FOR ELECTRICAL CURRENT NOISE REDU... Read more

Consequence

THIS COULD CAUSE ENGINE STALLING INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE ECM RELAY INSIDE THE IPDM ASSEMBLY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 6, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

747,480 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Defect Description

NISSAN IS RECALLING CERTAIN FRONT AND REAR LOWER LINKS, P/NOS. 54501ZQ00A, 54500ZQ00A, 551A1ZQ00A, 551A0ZQ00A , 54501EA00A, 54500EA00A, 551A1EA500, 551A0EA500, 54501ZR00A, AND 54500ZR00A, SOLD BETWEEN NOVEMBER 25, 2009 AND MAY 14, 2010 AS REPLACEMENT PARTS FOR MODEL YEAR 2004 THROUGH 2010 TITAN, ARM... Read more

Consequence

IF THE COLLAR WELD SEPARATES, THE VEHICLE HANDLING WILL DETERIORATE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy

NISSAN WILL NOTIFY OWNERS AND DEALERS WILL REPLACE ANY AFFECTED LOWER LINK FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 12, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

1,873 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

Complaint Statistics

147 total complaints 7 crashes 1 fires 3 injuries

Top Reported Components

Component	Complaints
SERVICE BRAKES	32
SERVICE BRAKES, HYDRAULIC	17
ELECTRICAL SYSTEM	14
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR	9
AIR BAGS	8
ENGINE	5
UNKNOWN OR OTHER	4
FUEL SYSTEM, GASOLINE	4
SEATS:FRONT ASSEMBLY:POWER ADJUST	3
STEERING	3

Incident date: Jul 3, 2024

Two weeks ago, we got warning messages about the Active Steering function being inoperative and the Active Emergency Stop function being unavailable. Additionally, the driver side rear tire has consistenly lost air pressure repeatedly since the car was purchased in the fall of 2023. The dealer exa... Read more

Incident date: Mar 1, 2010

The contact owns a 2004 Infiniti QX56. The contact stated that the vehicle would fail to start up after multiple attempts with several unknown warning lights illuminated on the instrument panel. In addition, he stated that the vehicle would intermittently stall while driving at various speeds with s... Read more

Incident date: Aug 7, 2020

I WAS ON THE HIGHWAY DRIVING MY FAMILY FROM TEXAS TO NORTH CAROLINA WHEN I RAN INTO RUSH HOUR TRAFFIC LONG THE WAY. I APPLIED THE BRAKE TO SLOW THE VEHICLE DOWN, THEN SUDDENLY THE STEERING WHEEL STARTED SHAKING, THERE WAS A LOUND GRIDDING NOISE AS IF THE ENGINE ABOUT TO FALLOUT AND MY BRAKE DIDNOT... Read more

Incident date: Dec 3, 2020

THE EMC RELAY IS BAD. I HAVE A LETTER SAYING IT WAS A RECALL.. AS I WAS DRIVING THE CAR JUST SHUT OFF. IF YOU WAITED A LITTLE WHILE IT WOULD START UP AGAIN BUT IT SEEMED THAT WHEN IT GOT HOT IT WOULD SHUT DOWN AGAIN. IT COST ME 102.00 FOR TOW TRUCK AND THE DEALERSHIP IS CHARGING ME 160.00 AN HOUR TO... Read more

Incident date: Aug 4, 2016

TAKATA RECALL PAINT IS FADING IN DIFFERENT PLACES CLEAR COAT HAS FADED AWAY THIS HAS HAPPENED OVER THE PASS COUPLE OF YEARS

Incident date: Oct 17, 2018

THE VEHICLE'S BRAKE WARNING LIGHT KEEPS COMING ON. ROTORS ARE FINE. BRAKE FLUID LEVEL IS HIGH. YET, WHEN I APPLY MY FOOT ON THE BRAKE, THE WARNING LIGHT COMES ON AND THERE IS ALSO A BAD SOUND ON THE FRONT WHEELS THAT SOUNDS LIKE METAL TO METAL (THERE IS A VIBRATION). ONCE I PULL OVER AND TURN THE VE... Read more

Incident date: Oct 17, 2018

Incident date: Aug 1, 2018

TL* THE CONTACT OWNS A 2004 INFINITI QX56. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. IN ADDITION, THE FUEL GAUGE AND OTHER GAUGES ON THE INSTRUMENT CLUSTER DISPLAYED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INFINITI OF ELK GROVE, 8586 LAGUNA GROVE DR, ELK G... Read more

Incident date: Jun 30, 2018

ON TWO SEPARATE OCCASIONS WHILE THE CAR WAS MOVING IN A DRY PARKING LOT AND APPLYING MY BRAKES, MY ABS BRAKES KICKED ON FOR NO REASON AND THE CAR WAS DIFFICULT TO CONTROL AND STOP. THE LIGHT CAME ON AS WELL AND I HEARD ALOT OF GRINDING. THIS WAS VERY SCARY AS BOTH TIMES I HAD MY CHILDREN IN THE CAR... Read more

Incident date: Oct 25, 2017

I GET A BRAKE LIGHT AND A SLIP LIGHT SOMETIMES WHEN APPLYING THE BRAKES. MAKES AN AWFUL NOISE AND SOMETIMES THE BRAKES FAIL TO OPERATE. I HAVE TO TURN THE CAR OFF AND RESTART IT TO RESET SOMETHING AND THEN ITS FINE FOR A FEW DAYS AND COMES BACK. IT IS VERY SCARY. OTHERS WHO HAVE THE SAME VEHICLE HA... Read more

Incident date: Aug 14, 2017

RADIATOR CRACKED. INTERIM WITH TRANSMISSION FLUID. $5,000 TRANSMISSION REBUILD.

Incident date: Aug 27, 2017

WHILE DRIVING AT LOW/HIGH SPEEDS, THE BRAKE LIGHT WILL JUST TURN ON UNEXPECTEDLY. ALSO, THE ABS BRAKES SEEM TO FAIL WHERE YOU HAVE TO PRESS THE BRAKE PEDAL TO THE FLOOR. THE ONLY WAY TO TEMPORARILY FIX THIS IS TO TURN THE ENGINE OFF AND TURN IT BACK ON FOR THE BRAKE LIGHT TO GO AWAY. AGAIN, THIS ... Read more

Incident date: Aug 1, 2017

WHILE THE CAR IS IN MOTION THE RED BRAKE LIGHT WILL TURN ON AND WHEN YOU PRESS THE BRAKE PEDAL THE CAR SLOWS DOWN BUT MAKES A LOUD THUMPING NOISE, AND YOU CAN FEEL LIKE A SPRING ON THE BRAKE PEDAL VIBRATING, IF YOU TURN OFF THE VEHICLE, IT RESETS FOR A WHILE BUT NOW IT IS HAPPENING CONSTANTLY. THE B... Read more

Incident date: Apr 26, 2017

AS I WAS TRAVELING ON A CITY STREET, THE BRAKES ON MY 2004 INFINITI QX56 STARTED MAKING A GRINDING NOISE AND THE BRAKE LIGHT ON DASH BOARD WENT ON MAKING IT HARD TO COME TO A STOP. I DON'T KNOW WHATS CAUSING THIS PROBLEM. I KNOW THERE WAS A RECALL ON THIS VEHICLE FOR THE SAME REASON (BRAKES) BUT I D... Read more

Incident date: Oct 4, 2016

THE FIRST TIME I HAD ISSUES WITH MY BRAKES I WAS FORTUNATE ENOUGH TO BE PARKED. I TURNED THE VEHICLE ON AND TRIED TO RELEASES THE EMERGENCY BRAKE BUT THE LIGHT WOULDN'T DISENGAGE. I PUT THE VEHICLE IN REVERSE AND THE APPLIED PRESSURE TO THE BRAKE BUT THE BRAKES DIDN'T WORK. THEN THE VEHICLE MADE A S... Read more

Incident date: Jun 15, 2016

TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED THAT THE BRAKES PULSATED AND MADE AN ABNORMAL GRINDING NOISE. THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FUNCTIONED NORMALLY. THE BRAKE ... Read more

Incident date: Aug 4, 2016

TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME HARD TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IPDM BOX FAILED AND NEEDED REPLACEMENT. THE VEHI... Read more

Incident date: Aug 4, 2016

Incident date: Jul 13, 2016

WHILE DRIVING THE EMERGERCNY BRAKE DASH LIGHT WILL BECOME LIT AND ALL BRAKING ACTIONS HAVE DRASTICALLY REDUCED POWER. A AN AUDIBLE GRINDING NOISE IS OBSERVED FROM THE FRONT OF THE VEHICLE AND THE BRAKE PEDDLE HAS LITTLE TO NO RESISTANCE. A RESTART OF THE VEHICLE TEMPORARILY RESOLVE THE ISSUE, BUT TH... Read more

Incident date: Jul 10, 2016

PASSENGER AIR BAG LIGHT AND DASH LIGHT IS ON ALL THE TIME.

Incident date: Jul 10, 2016

PASSENGER AIR BAG LIGHT AND DASH LIGHT IS ON ALL THE TIME.

Incident date: Jun 13, 2016

EMERGENCY BRAKE: E-BRAKE APPEARS TO ENGAGE ON ITS OWN AND THE BRAKE LIGHT INDICATOR COMES ON. THERE'S ALSO A GRINDING SOUND WHEN BRAKE IS PRESSED. GRINDING SOUNDS ONLY OCCURS WHEN THIS ISSUE COMES UP. EXHAUST MANIFOLDS: WAS NOTIFIED BY THE DEALER UPON A SERVICE INSPECTION THAT THERE WAS A SMA... Read more

Incident date: Jun 13, 2016

Incident date: Jan 28, 2016

ENTIRE STEERING COLUMN ASSEMBLY BECAME COMPLETELY LOOSE, MOVING UP AND DOWN (WHILE UNDERWAY, STOPPED, OR WHEN VEHICLE IS TURNED OFF). THE ENTIRE COLUMN FROM ALL THE WAY INTO THE DASH, THRU THE COLUMN TO THE STEERING WHEEL MOVES (UNCONTROLLABLY) UP AND DOWN CAUSING SERIOUSLY UNSAFE STEERING AND LOO... Read more

Incident date: Mar 5, 2016

BRAKE LIGHT CAME ON AND BRAKING WAS AFFECTED WHILE DRIVING ON A TOWN STREET GOING ABOUT 25 MPH. ONCE CAR WAS TURNED OFF AND CRANKED LIGHT WENT OFF AND BRAKES WERE FINE. HAVE SEEN OTHER COMPLAINTS ABOUT A FAULTY SENSOR.

Incident date: Feb 1, 2016

I REPLACE MY ALTANATOR AND ALWAYS HAD A PROBLEM WITH THE RPM GAUGE? IT DOSE NOT MOVE OR SOMETIMES STAYS AT THE 6/7 AND AS OF RECENTLY THE CAR LOOSES POWER AND ALMOST CRASHED ON THE FREEWAY ALSO I BOUGHT THIS CAR IN 2014

Incident date: Feb 1, 2016

Incident date: Mar 22, 2014

BRAKE DOES NOT BRAKE WHEN SQUEEZED SCARES ME THE MECHANICAL AND DID NOT FIND THE PROBLEM I HAVE CHILDREN

Incident date: Aug 5, 2014

THE VEHICLE DIED WHEN AT A STOP LIGHT AND ROLLED BACK HITTING THE CAR BEHIND US. I LOOKED ON YOUR WEBSITE AND APPARENTLY IT WAS CAUSED BY A FAULTY ENGINE CONTROL MODULE (ECM) IN THE INTELLIGENT POWER DISTRIBUTION MODULE (IPDM). THIS APPEARS TO HAVE BEEN RECALLED ON ALL 2004 TO 2006 INFINITI QX56 V... Read more

Crash

Incident date: Aug 5, 2014

Crash

Incident date: Aug 5, 2014

Crash

Incident date: Jul 19, 2015

WHILE DRIVING DOWN THE ROAD ON SUNDAY, JULY 19TH, 2015. THE LIGHT FOR THE AIR BAGS STARTED BLINKING OUT OF THE BLUE. NOW EVERY TIME I GET IN THE SUV TO GO SOMEWHERE IT STAYS BLINKING.

Incident date: Dec 15, 2014

WHEN DRIVING VEHICLE SUDDENLY MAKES A LOUD GRINDING SOUND AND ABS AND BRAKE LIGHT COME ON ON GAUGE. WHEN TRYING TO BREAK IT IS IMPOSSIBLE. IT WILL NOT STOP. THIS HAS HAPPENED MORE THAN 6 TIMES ALREADY. THANKFULLY I WAS NOT IN TRAFFIC OR COLLISION AND INJURY COULD HAVE HAPPENED. IN ORDER TO REGAIN CO... Read more

Incident date: Dec 15, 2014

Incident date: May 8, 2015

MY GAS GAUGE IS ALWAYS NOT CORRECT. I ONLY RELY ON THE TIME AND HOW MUCH I FILLED IT. SEVERAL INCIDENTS THAT IT DIDN'T START, EVEN THE GAS GAUGE IN THE DASHBOARD SAYS ITS FULL BUT IT'S EMPTY. I DID TALKED TO THE MECHANIC HE TOLD ME THAT THERE'S A RECALL FOR IT FROM THE NATIONAL SAFETY BUT EVERY TIME... Read more

Incident date: Mar 15, 2015

I HAVE AN 04 QX56 AS A DAILY DRIVER. I WAS LEAVING WALMART AS I PULLED OUT OF THE PARKING LOT I PULLED INTO THE TURN LANE TO ALLOW A CAR TO GO BY MASHED MY BRAKE AND IT STARTED JER KING LIKE SOMETHING WAS TRAPPED IN MY BRAKES. WE PULLED ON DOWN TO A LARGE PARKING LOT GOT OUT NOTICE THE RED BRAKE LIG... Read more

Incident date: Mar 15, 2015

Incident date: Jan 18, 2015

WHILE DRIVING THE VEHICLE AND PRESSING ON THE BRAKES THERE IS A CRANKING,GRINDING NOISE AND THE BRAKES APPEARS TO LOCK UP THE SLIP. VDC OFF LIGHT ILLUMINATE ON THE DASHBOARD, BRAKES NOT WORKING PROPERLY. *TR

Incident date: Sep 14, 2013

I HAVE A 2004 QX56 -- I'M HAVING THE SAME ISSUE WITH MY BRAKES. ALL OF A SUDDEN THE BRAKE LIGHT WILL COME ON AND WHEN YOU PRESS ON THE BRAKE YOU HEAR A SCARY LOUD GRINDING SOUND AND TRYING TO STOP IT REALLY TOUGH. IT FEELS LIKE THE ABS BRAKES KICKED IN --- IT HAS HAPPENED SEVERAL TIMES RANDOMLY. ... Read more

Incident date: Jul 30, 2014

TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE INTERIOR LIGHTS STARTED TO BLINK ON AND OFF, ALL OF THE GAUGES SPUN AROUND AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. THE FAILURE RECURR... Read more

Incident date: Nov 3, 2014

I HAVE A 2004 QX56 AND LIKE MANY OF YOU, I MA HAVING THE SAME ISSUE WITH MY BRAKES. THE BRAKE LIGHT WILL COME ON AND WHEN I PRESS THE BRAKE THEIR IS A GRINDING SOUND AND IT IS VERY DIFFICULT TO STOP. I TURNED THE TRUCK OFF AND RESTARTED IT AND THE LIGHT WENT OUT AND YOU COULDN'T TELL THAT ANYTHING W... Read more

Incident date: Oct 1, 2014

TL* THE CONTACT OWNS A 2004 INFINITI QX56. WHILE ENGAGING THE BRAKES, THE ABS LIGHT ILLUMINATED AND AN UNKNOWN NOISE EMITTED FROM UNDER THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE... Read more

Incident date: Jul 9, 2013

WE CURRENTLY OWN A 2004 INFINITI QX56. WE HAVE RECEIVED ERROR CODE B1177 WHICH IS FOR THE PRETENSIONER IN SEATBELTS. ADDITIONALLY, THE AIRBAG LIGHT IS FLASHING. WE UNDERSTAND FROM THE DEALERSHIP THAT THE AIRBAG LIGHT CAME ON DUE TO THE BATTERY BEING REPLACED AND THAT IT NEEDED TO BE RESET. THE A... Read more

Incident date: Jul 9, 2013

Incident date: Aug 29, 2013

WHILE I'M DRIVING, THE BRAKE LIGHT ON MY CLUSTER WOULD COME ON AND IF I TRY TO BRAKE, THE PEDAL WOULD JUST GO TO THE FLOOR AND THE VEHICLE WOULD FEEL AS IF ABS IS KICKING IN. THIS IS VERY DANGEROUS AS I'VE RAN THROUGH MULTIPLE RED LIGHTS AND PEDESTRIAN CROSSWALKS DUE TO THE BRAKES NOT WORKING PROPER... Read more

Incident date: Jul 9, 2013

Incident date: Jul 12, 2014

WHILE DRIVING AND STARTING TO APPLY THE BRAKES THERE CAN BE HEARD A GRINDING SOUND, BRAKE LIGHT DISPLAYS ON THE DASH AND THE BRAKE PEDAL GOES TO THE FLOOR.THIS IS VERY UNSAFE TO ME AND THE PUBLIC BECAUSE ONCE I WAS ABLE TO GET HOME AND RESTART THE VEHICLE IT FUNCTIONS LIKE NOTHING WAS EVER WRONG. I ... Read more

Incident date: Sep 14, 2013

STEPPED ON BRAKES AND PEDAL WENT ALL THE WAY TO FLOORBOARD WITH OUT STOPPING THE SUV. SUV FINALLY STOPPED ON SPEED BUMP A FEW FEET AWAY. LOOKED IN THE INTERNET, THERE ARE OTHER PEOPLE WITH SAME PROBLEM. THERE IS ALSO A COUPLE SUING NISSAN FOR THIS VERY PROBLEM. I THINK NISSAN SHOULD BE HELD RESPONS... Read more

Incident date: May 24, 2013

WHILE TRAVELING ON THE HIGHWAY TO ANOTHER STATE, I ATTEMPTED TO STOP MY VEHICLE, AN 2004 INFINITI QX56, AS TRAFFIC SLOWED AND STOPPED. I PRESSED THE BRAKE PEDAL AND HEARD A CLICKING SOUND AND THE BRAKE INDICATOR LIGHT CAME ON AND THE VEHICLE WOULD NOT STOP COMPLETELY. THE PEDAL BEGAN TO GO TO THE F... Read more

Showing 50 of 147 complaints.

Technical Service Bulletins, 2004 INFINITI QX56

135 manufacturer communications from 98 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	14
110000 ELECTRICAL SYSTEM	10
060000 ENGINE AND ENGINE COOLING	7
030000 BRAKES (PWS)	4
200000 WHEELS	4
061000 ENGINE AND ENGINE COOLING:ENGINE	4
070000 FUEL SYSTEM, GASOLINE	4
140000 AIR BAGS	4

130000 VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

200000 WHEELS

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

QX56; REVISED UPPER OIL PAN AND TIMING CHAIN CASE PROCEDURES This bulletin is no longer active. Please discard previous versions of ITB10-055.

350000 EQUIPMENT

QX56; REVISED UPPER OIL PAN AND TIMING CHAIN CASE PROCEDURES This bulletin is no longer active. Please discard previous versions of ITB10-055.

070000 FUEL SYSTEM, GASOLINE

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

350000 EQUIPMENT

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

356000 EQUIPMENT ADAPTIVE/MOBILITY

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

VK56 CONNECTING ROD CAP BOLT SERVICE INFORMATION SERVICE INFORMATION A change has been made to the connecting rod cap bolt service part. The new service part (B in Figure 1) is visually different, but is a direct replacement for the ori

350000 EQUIPMENT

EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of

060000 ENGINE AND ENGINE COOLING

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

350000 EQUIPMENT

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th

060000 ENGINE (PWS)

160000 STRUCTURE

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

350000 EQUIPMENT

100000 POWER TRAIN

TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o

350000 EQUIPMENT

Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea

140000 AIR BAGS

Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom

350000 EQUIPMENT

DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont

070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version

071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h

070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati

060000 ENGINE AND ENGINE COOLING

2004-2018 QX56 AND QX80; ENGINE OIL LEAK AT RIGHT SIDE BLOCK BALL PLUG This bulletin has been amended. The APPLIED VEHICLES section has been updated. No other changes have been made. Please discard all previous versions of this bulletin.

350000 EQUIPMENT

NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo

350000 EQUIPMENT

DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li

355100 EQUIPMENT:OTHER:LABELS

REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA

131000 VISIBILITY:WINDSHIELD

WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul

132000 VISIBILITY:GLASS, SIDE/REAR

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi

030000 BRAKES (PWS)

BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale

021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin

021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

100000 POWER TRAIN

SERVICE INFORMATION Replacement 5-speed rear wheel drive Automatic Transmission (A/T) assemblies and replacement control valves (valve bodies) now come with blank Transmission Control Modules (TCMs). Blank TCMs come without software and

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

356000 EQUIPMENT ADAPTIVE/MOBILITY

355100 EQUIPMENT:OTHER:LABELS

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met.

260000 FORWARD COLLISION AVOIDANCE

130000 VISIBILITY

SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c

200000 WHEELS

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da

030000 BRAKES (PWS)

270000 LANE DEPARTURE

280000 BACK OVER PREVENTION

140000 AIR BAGS

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

350000 EQUIPMENT

280000 BACK OVER PREVENTION

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc

110000 ELECTRICAL SYSTEM

IF YOU CONFRIM An oil leak at the right side block ball plug behind the alternator. ACTION: Use a punch to seat the block ball plug in the hole (refer to the Service Procedure). See this bulletin for further detail.

350000 EQUIPMENT

060000 ENGINE (PWS)

140000 AIR BAGS

INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. IMPROPER MAINTENANC

110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,

140000 AIR BAGS

120000 EXTERIOR LIGHTING

INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF

121000 EXTERIOR LIGHTING:HEADLIGHTS

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

123000 EXTERIOR LIGHTING:TAIL LIGHTS

125000 EXTERIOR LIGHTING:BRAKE LIGHTS

126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

200000 WHEELS

Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge

350000 EQUIPMENT

010000 STEERING

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut P

200000 WHEELS

030000 BRAKES (PWS)

010000 STEERING

SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into th

020000 SUSPENSION

030000 BRAKES (PWS)

110000 ELECTRICAL SYSTEM

As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed sel

170000 LATCHES/LOCKS/LINKAGES

INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTI

020000 SUSPENSION

SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition wh

118000 ELECTRICAL SYSTEM:SOFTWARE

INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

INFINITI: THE ELECTRONIC CONTROL MODULE (ECM) NEEDS TO BE REPLACED ON A 2004 MY AND LATER VEHICLE. *JS

016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

INFINITI: POWER STEERING HOSE SERVICE PART CHANGE. THE HOSE NOW COMES WITHOUT THE PRESSURE SENSOR. IF ONLY PRESSURE SENSOR NEEDS REPLACEMENT DO NOT REPLACE ANY HOSES. *JS

022520 SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

INFINITI: CLICKING NOISE FROM REAR AXLES DURING TAKE-OFF/ACCELERATION. *PE UPDATED 11/2/11. *PE

107000 POWER TRAIN:AXLE HUBS

INFINITI: CLICKING NOISE FROM REAR AXLES DURING TAKE-OFF/ACCELERATION. *PE UPDATED 11/2/11. *PE

021000 SUSPENSION:FRONT

INFINITI: FRONT SUSPENSION NOISE. A NOISE (CLUNKING, SQUEAKING, POPPING) CAN BE HEARD WHEN PERFORMING AT LEAST ONE OF THE FOLLOWING ACTIONS-TURNING STEERING WHEEL LEFT/RIGHT; DRIVING OVER SPEED BUMPS; DRIVING ON ROUGH ROADS; ACCELERATING/

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

INFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB

091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

INFINITI: FUEL GAUGE DOES NOT READ FULL, IS SLOW TO RESPOND, OR IS INACCURATE. *PE

110000 ELECTRICAL SYSTEM

INFINITI: THE PROPELLER SHAFT U JOINT (JOURNAL/JOURNAL BEARINGS) IS THE SOURCE OF NOISE AND/OR VIBRATION ON AN APPLIED VEHICLE. DIAGNOSE BY EVALUATING THE U JOINT WITH THE PROPELLER SHAFT REMOVED. *PE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

102000 POWER TRAIN:MANUAL TRANSMISSION

INFINITI: 5 SPEED A/T DTC DIAGNOSES FOR P1701, P1702, P1703, P1704, P1705, P1754, P1759, P1764, P1769, P1774. APPLIES TO RE 5R05A ONLY TRANSMISSIONS (5 SPEED A/T). IF ONE OR MORE DTCS LISTED ARE FOUND STORED IN SELF DIAGNOSIS, USE THE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

INFINITI: VENT CONTROL VALVE REPLACEMENT. NO APPLIED VEHICLES AFFECTED: ALL MODELS; NO MODEL YEARS LISTED. *PE

151000 SEAT BELTS:FRONT

INFINITI: D RING RESIDUE CAN CAUSE SLOW SEAT BELT RETRACTION. SEAT BELT RETRACTION OF THE FRONT SEAT BELT(S) IS SLOW, CAUSED BY RESIDUE BUILD UP ON THE D RINGS. MODELS FX35/FX45(03-08); G35 COUPE(03-07); G35(03-06); I30/I35 (00-04); Q45(

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE

111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE

220000 SEATS

SEAT BACK BOARD REMOVAL/INSTALLATION. *NJ

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFINITI; SPECIAL AUTOMATIC TRANSMISSION FLUID REQUIREMENT. 2004 TO CURRENT INFINIT VEHICLES. *NJ

Showing 100 of 135 bulletins.

INFINITI QX56 - All Years Overview

Complete safety history for the INFINITI QX56 across all model years (2004, 2013).

30 Total Recalls

709 Total Complaints

0 Investigations

27 Reported Crashes

5 Reported Fires

0 Reported Deaths

INFINITI QX56 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2013	3	43	View
2012	3	72	View
2011	2	96	View
2010	3	32	View
2009	3	14	View
2008	4	76	View
2007	2	28	View
2006	4	100	View
2005	4	101	View
2004 (current)	2	147

Other INFINITI Models

Model	Recalls	Complaints
M45	138	372	View
M35	134	569	View
QX50	72	349	View
Q50	72	696	View
QX4	72	386	View
QX60	58	784	View
QX80	54	170	View
QX60 HYBRID	54	57	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2004 INFINITI QX56

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2004 INFINITI QX56

Most Affected Components

INFINITI QX56 - All Years Overview

INFINITI QX56 - Year by Year

Other INFINITI Models