2009 INFINITI M35
6 recalls, 20 complaints - 79 TSBs
22E066000 Aug 9, 2022
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
20V008000 Jan 9, 2020
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
17V028000 Jan 10, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2012 Nissan Versa hatchbacks originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the... Read more
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on June 8, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-647-7261.
16V349000 May 24, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississ... Read more
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began December 21, 2017. All owners should receive a second notice by May 15, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
13V430000 Sep 26, 2013
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain model year 2006-2010 Infiniti M35 and M45 vehicles manufactured April 4, 2004, through October 5, 2010. Over time, the accelerator pedal sensor signal may deteriorate resulting in the output of an incorrect signal causing the engine to go int... Read more
Consequence
In this fail-safe mode, throttle valve deposits may cause the engine to stall when the vehicle is coming to a stop or at idle, increasing the risk of a crash.
Remedy
Nissan will notify owners, and dealers will replace the accelerator pedal assembly and reprogram the engine control module, free of charge. The recall is expected to begin during November 2013. Owners may contact Nissan at 1-800-647-7261.
09V393000 Oct 5, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Defect Description
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, ... Read more
Consequence
IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy
THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Complaint Statistics
20 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 3 |
| STEERING | 2 |
| AIR BAGS | 2 |
| ELECTRICAL SYSTEM | 2 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
| EQUIPMENT | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| SUSPENSION | 1 |
| ENGINE AND ENGINE COOLING | 1 |
UNKNOWN OR OTHER
Jan 28, 2020
Incident date: Jan 24, 2017
AFTER INFINITI'S RECALL REPAIR FOR A DEFECTIVE AIRBAG, MY DASHBOARD HAS: 1. DEVELOPED CRACKS - LONGEST ~1.5" 2. STARTED TO BECOME STICKY IN PLACES AND DETERIORATE (BLACK RESIDUE) ONTO A CLOTH WHEN WIPED ONLY USING WATER 3. OTHERS HAVE CITED THESE SAME OR WORSE PROBLEMS ON WWW.CARGURUS.COM 4. NIS... Read more
UNKNOWN OR OTHER
Jan 9, 2019
Incident date: Jun 3, 2017
HELLO, JUST WANT TO LET YOU GUYS KNOW THAT MY CAR HAS A SERIOUS PROBLEM. I HAVE TAKEN TO INIFINITI AND ALSO CARMAX, WHICH IS WHERE I BOUGHT MY CAR. MY CAR TENDS TO ACCELERATE WHEN I DRIVE DOWN HILL. THE RPM IN MY CAR TENDS TO GO FROM 1 OR 2 AND IT JUMPS TO 4 OR 5. FOR THE PAST 2 YEARS I'VE BEEN TELL... Read more
STEERING
May 22, 2017
Incident date: May 1, 2017
MARCH 7, 2017, NISSAN AGREED TO REPLACE THE STEERING COLUMN LOCK ON THE 2009-2010 ALTIMAS AND MAXIMA DUE TO THE MALFUNCTIONING OF THE ELECTRIC STEERING COLUMN LOCK FREE OF CHARGE. I HAVE THE EXACT PROBLEM WITH MY 2009 INFINITI M35X WHICH NISSAN ALSO MAKE. THERE NEED TO BE A RECALL ON THIS ELECTRONI... Read more
ELECTRICAL SYSTEM
May 22, 2017
Incident date: May 1, 2017
MARCH 7, 2017, NISSAN AGREED TO REPLACE THE STEERING COLUMN LOCK ON THE 2009-2010 ALTIMAS AND MAXIMA DUE TO THE MALFUNCTIONING OF THE ELECTRIC STEERING COLUMN LOCK FREE OF CHARGE. I HAVE THE EXACT PROBLEM WITH MY 2009 INFINITI M35X WHICH NISSAN ALSO MAKE. THERE NEED TO BE A RECALL ON THIS ELECTRONI... Read more
AIR BAGS
Nov 9, 2016
Incident date: Nov 9, 2016
TAKATA RECALL- DEALERS CLAIM THEY HAVE NO PARTS TO RESPOND TO THIS RECALL. THE RECALL NOTICE CLAIMS IT IS DANGEROUS TO HAVE ANYONE IN PASSENGER SEAT.
AIR BAGS
Aug 1, 2016
Incident date: Aug 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABL... Read more
UNKNOWN OR OTHER
Feb 16, 2016
Incident date: Jan 1, 2015
DASHBOARD IS WITH EXTENSIVE CRACKING AND YELLOW FOAM EXPOSED. ALSO DASHBOARD IS STICKY TO TOUCH WITH SHINY APPEARANCE.
ELECTRICAL SYSTEM
May 21, 2014
Incident date: Nov 1, 2013
EVERY TIME UPON FILLING THE FUEL TANK THE IN-DASH GAUGE DOES NOT REGISTER THE FULL AMOUNT. AFTER DRIVING A WHILE EVENTUALLY IT DOES CREEP BACK UP BUT NOT TO FULL. THE PROBLEM SEEMS TO BE PROGRESSIVELY GETTING WORSE. THE PROBLEM APPEARS TO BE IN THE SENSORS IN THE FUEL TANK, JUST GUESSING, BECAUSE AL... Read more
FUEL SYSTEM, GASOLINE
May 21, 2014
Incident date: Nov 1, 2013
EVERY TIME UPON FILLING THE FUEL TANK THE IN-DASH GAUGE DOES NOT REGISTER THE FULL AMOUNT. AFTER DRIVING A WHILE EVENTUALLY IT DOES CREEP BACK UP BUT NOT TO FULL. THE PROBLEM SEEMS TO BE PROGRESSIVELY GETTING WORSE. THE PROBLEM APPEARS TO BE IN THE SENSORS IN THE FUEL TANK, JUST GUESSING, BECAUSE AL... Read more
SERVICE BRAKES
May 8, 2014
Incident date: Jun 12, 2013
TL* THE CONTACT OWNS A 2009 INFINITI M35. THE CONTACT STATED WHILE DECELERATING AT AN UNKNOWN SPEED, THE STEERING WHEEL SHOOK VIOLENTLY AND THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ROTORS WE... Read more
ENGINE
Apr 2, 2014
Incident date: Mar 16, 2014
WHILE STOPPED IN HEAVY TRAFFIC, FOLLOWING 1.5 HOURS OF VERY SLOW STOP AND GO MOVEMENT, AND WITH MY FOOT ON THE BRAKE, THE CAR ENGINE RACED AND ACCELERATED THE VEHICLE INTO THE CAR STOPPED IN FRONT OF ME. THE RESULTING COLLISION INVOLVED THREE VEHICLES STOPPED IN FRONT OF ME. *TR
Crash
POWER TRAIN
Feb 8, 2012
Incident date: Feb 3, 2012
AS I WAS ENTERING I-295 IN ATTLEBORO, MA AS I ACCELERATED TO ENTER THE HIGHWAY THE CAR STARTED BUCKING AND WOULD NOT GO FASTER THAN 40MPH. I HAD TO MANUALLY SHIFT THE CAR TO FIND A GEAR THAT WOULD NOT HAVE THE CAR BUCK. IN 4TH GEAR AND A SPEED BELOW 45MPH IT WAS OK TO DRIVE. BUT I HAD TO CONTINUE O... Read more
ENGINE AND ENGINE COOLING
Feb 8, 2012
Incident date: Feb 3, 2012
AS I WAS ENTERING I-295 IN ATTLEBORO, MA AS I ACCELERATED TO ENTER THE HIGHWAY THE CAR STARTED BUCKING AND WOULD NOT GO FASTER THAN 40MPH. I HAD TO MANUALLY SHIFT THE CAR TO FIND A GEAR THAT WOULD NOT HAVE THE CAR BUCK. IN 4TH GEAR AND A SPEED BELOW 45MPH IT WAS OK TO DRIVE. BUT I HAD TO CONTINUE O... Read more
VEHICLE SPEED CONTROL
May 12, 2011
Incident date: May 2, 2010
TL* THE CONTACT OWNS A 2009 INFINITI M35. WHILE THE CONTACT WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A POLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONCLUDED THE CONTACT HAD DEPRESSED BOTH THE BRAKE PEDAL AND ACCELERATOR PEDAL SI... Read more
Crash
SUSPENSION
Nov 16, 2010
Incident date: Sep 1, 2010
2009 INFINITI M35X (WITH LESS THAN 15,000 MILES) WILL MAKE A "HARD TURN" ON SLIGHTLY UNEVEN ROADS AND CAUSE THE VEHICLE TO GO QUICKLY TO THE LEFT OR RIGHT.. SEVERE HAZARD AND FROM WHAT I REVIEWED THERE ARE SEVERAL COMPLAINTS ALREADY ABOUT THE ISSUE. THIS IS AN ACCIDENT WAITING TO HAPPEN THAT WILL UL... Read more
ENGINE AND ENGINE COOLING:ENGINE
Nov 3, 2010
Incident date: Sep 28, 2010
IN SEPTEMBER/OCTOBER OF 2010 MY 2009 INFINITI M35X UNEXPECTEDLY AND WITHOUT WARNING STALLED WHILE THE CAR WAS MOVING. THIS OCCURRED 3 TIMES, TWICE WITHIN A WEEK BEFORE THE CAR WAS SERVICED TO CORRECT THE PROBLEM CITED UNDER NHTSA ITEM #10032906, SERVICE BULLETIN # ITB-10-014 AND ONCE AFTER THE VEHI... Read more
STEERING
Feb 25, 2010
Incident date: Feb 15, 2010
2009 INFINITI M35X WILL MAKE A "HARD TURN" ON SLIGHTLY UNEVEN ROADS AND CAUSE THE VEHICLE TO GO QUICKLY TO THE LEFT OR RIGHT.. SEVERE HAZARD AND FROM WHAT I REVIEWED THERE ARE SEVERAL COMPLAINTS ALREADY ABOUT THE ISSUE. THIS IS AN ACCIDENT WAITING TO HAPPEN THAT WILL ULTIMATELY BE BLAMED ON THE GO... Read more
SERVICE BRAKES, HYDRAULIC
Jan 31, 2010
Incident date: Jan 28, 2010
I WAS ON AN EXIT RAMP GOING 25-30 MPH. I ATTEMPTED TO STOP AND I HAD TOTAL BRAKE FAILURE. THE BRAKES "LOCKED" AND DID NOT STOP THE CAR AT ALL. IT WAS A FREEZING COLD DAY AND THERE WAS A "DUSTING OF SNOW" ON A FEW SECTIONS OF THE ROAD. THE CAR IS AN AWD VEHICLE. I AVOIDED CRASHING INTO NUMEROUS ... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Jul 13, 2009
Incident date: Jul 3, 2009
I PURCHASED AN 07 INFINITI M35X AND HAD SEVERAL ISSUES WITH IT. THE MAJOR ISSUE WAS DUE TO A "DRAGGING, RASP RATTLING, ROCKS IN A CAN SOUND" COMING FROM UNDERNEATH THE CAR; WHICH I FOUGHT WITH THE DEALERSHIP ON FOR OVER A YEAR. SINCE THEN; I WORKED A DEAL WITH THE NEW AND CURRENT GM ON A 09 M35 SPOR... Read more
EQUIPMENT
Jul 13, 2009
Incident date: Jul 3, 2009
I PURCHASED AN 07 INFINITI M35X AND HAD SEVERAL ISSUES WITH IT. THE MAJOR ISSUE WAS DUE TO A "DRAGGING, RASP RATTLING, ROCKS IN A CAN SOUND" COMING FROM UNDERNEATH THE CAR; WHICH I FOUGHT WITH THE DEALERSHIP ON FOR OVER A YEAR. SINCE THEN; I WORKED A DEAL WITH THE NEW AND CURRENT GM ON A 09 M35 SPOR... Read more
EPA Fuel Economy, 2009 INFINITI M35
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.5L 6-cyl, Automatic (S7) (Rear-Wheel Drive) | 17.0 | 25.0 | 19.0 | Premium | $4,000 |
CO2 Emissions: -1.0 g/mile (Large Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2009 INFINITI M35
79 manufacturer communications from 58 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 8 |
| 140000 AIR BAGS | 7 |
| 110000 ELECTRICAL SYSTEM | 6 |
| 070000 FUEL SYSTEM, GASOLINE | 4 |
| 160000 STRUCTURE | 3 |
| 200000 WHEELS | 3 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 130000 VISIBILITY | 2 |
ITB10-074B
Mar 8, 2023
030000 BRAKES (PWS)
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 22, 2023
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006C
Feb 22, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-042E
Feb 7, 2022
060000 ENGINE AND ENGINE COOLING
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029B
Jan 26, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION CODES a?? DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
P9242 2008-10 M
May 13, 2021
200000 WHEELS
Expiration Notification a?? Wheel Valve Stem Nut Retailer Announcement ***** Campaign Summary ***** In 2009, INFINITI launched a Voluntary Service Campaign on certain 2008-2010 M35/M45 vehicles registered in states that do not use heav
ITB09-055A
May 12, 2021
200000 WHEELS
VOLUNTARY SERVICE CAMPAIGN 2008 - 2010 M35/45; WHEEL VALVE STEM NUT Service Campaign ID # P9242 is no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligible for reimbursement under Campai
ITB16-006A
Mar 24, 2021
110000 ELECTRICAL SYSTEM
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB11-003F
Mar 10, 2021
110000 ELECTRICAL SYSTEM
NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-042D
Mar 1, 2021
060000 ENGINE AND ENGINE COOLING
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB15-024a
Dec 10, 2020
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
ITB15-024a
Dec 10, 2020
110000 ELECTRICAL SYSTEM
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
Infiniti General
Nov 30, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INFINITI Owner Letter
Infiniti General
Nov 30, 2020
140000 AIR BAGS
INFINITI Owner Letter
RETAILER SUPPORT
Nov 30, 2020
140000 AIR BAGS
Subject: INFORMATION a?? Takata Recall - Owner Re-notification via UPS and U.S. Mail Details Summary: Starting this week INFINITI is initiating a special delivery re-notification mailing to owners affected by the Takata recall. The
RETAILER SUPPORT
Nov 30, 2020
140000 AIR BAGS
The information below has been updated to include the INFINITI specific mail volume.
ITB08-021g
Nov 13, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
UPGRADING HDD NAVIGATION MAP DATA This bulletin is no longer active. Please discard previous versions of ITB08-021.
ITB17-042c
Sep 14, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-042c
Sep 14, 2020
350000 EQUIPMENT
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-042c
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB15-019a
May 13, 2020
110000 ELECTRICAL SYSTEM
CONFIGURATION FOR BLANK REPLACEMENT BCM This bulletin is no longer applicable. Discard previous versions of ITB15-019.
ITB19-008
Apr 2, 2019
350000 EQUIPMENT
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
Infiniti USA Q4
Jan 29, 2019
140000 AIR BAGS
Subject: Takata Completion Objectives for Q4 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicle
ITB17-042b
Jan 29, 2019
060000 ENGINE AND ENGINE COOLING
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
IPSB18-254 - Tak
Nov 30, 2018
140000 AIR BAGS
Retailer Engagement for Takata Awareness INFINITI is committed to the safety and security of its clients and their passengers. As you are likely aware, INFINITI has initiated multiple field actions to execute the Takata Airbag Recall in
Revision 1-IEVAP
Nov 28, 2018
060000 ENGINE (PWS)
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
Revision 1-IEVAP
Nov 28, 2018
350000 EQUIPMENT
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
ITB17-026b
Nov 28, 2018
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
ITB17-026b
Nov 28, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
ITB18-037
Oct 24, 2018
350000 EQUIPMENT
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-037
Oct 24, 2018
160000 STRUCTURE
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-034
Oct 12, 2018
100000 POWER TRAIN
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
PC654 - Free Oil
Oct 9, 2018
060000 ENGINE (PWS)
Free Oil Change Specific Vehicles Subject to the Takata Recall ***** Detailed Information ***** To help accelerate repair completions on specific populations of vehicles recalled for the Takata airbag, INFINITI is offering a special inc
Infiniti USA Ret
Oct 9, 2018
350000 EQUIPMENT
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
Infiniti USA Tak
Oct 2, 2018
140000 AIR BAGS
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
IPSB18-218 Retai
Sep 28, 2018
350000 EQUIPMENT
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
ITB17-026b
Aug 20, 2018
071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
ITB17-026b
Aug 20, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
Revision 1-NEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
Revision 1-IEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
ITB17-026a
Aug 16, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
ITB01-024e
Apr 4, 2018
350000 EQUIPMENT
NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
IPSB17-130
Mar 7, 2018
350000 EQUIPMENT
DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
ITB18-003
Jan 23, 2018
355100 EQUIPMENT:OTHER:LABELS
REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
ITB17-009a
Nov 29, 2017
132000 VISIBILITY:GLASS, SIDE/REAR
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
ITB09-039e
Nov 29, 2017
131000 VISIBILITY:WINDSHIELD
WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
ITB00-024g
Nov 28, 2017
030000 BRAKES (PWS)
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
ITB09-015h
Jul 7, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
ITB17-026
Mar 20, 2017
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
ITB17-018
Mar 7, 2017
021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
ITB17-018
Mar 7, 2017
021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
ITB-08-024A
Jan 27, 2014
140000 AIR BAGS
INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. IMPROPER MAINTENANC
ITB-03-051-C
Nov 27, 2013
120000 EXTERIOR LIGHTING
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
121000 EXTERIOR LIGHTING:HEADLIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
123000 EXTERIOR LIGHTING:TAIL LIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
125000 EXTERIOR LIGHTING:BRAKE LIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-09-012-F
Nov 15, 2013
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
INFINITI: DUE TO A LOOSE FUEL FILL CAP, THE EVAP LEAK DTCS (P0442, P0455, P0456) ARE STORED AND MAY BE THE CAUSE. MODEL YEARS 2007-2011. NO MODELS LISTED. *PE
ITB-13-13
Apr 4, 2013
185000 VEHICLE SPEED CONTROL:CRUISE CONTROL
INFINTI: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. IF A MALFUNCTION IN THE ASCD SYSTEM IS DETECTED, THE CRUISE INDICATOR MAY STAY ON AND THE SET INDICATOR MAY FLASH. *JS
ITB-13-12
Apr 3, 2013
170000 LATCHES/LOCKS/LINKAGES
INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTI
ITB-09-011-A
Aug 27, 2012
130000 VISIBILITY/WIPER (PWS)
INFINITI: WHEN INSECTS, DIRT, FINGER PRINTS, OIL FILM, MOISTURE OR EXHAUST GAS IS NEAR OR AROUND RAIN SENSOR, THIS CAUSES THE RAIN SENSOR, WHEN WIPER LEVER IS PUSHED DOWN, TO EITHER MAKE A SINGLE STROKE OR OPERATE UNEXPECTEDLY. NO MODELS
ITB-11-049-B
Jul 6, 2012
118000 ELECTRICAL SYSTEM:SOFTWARE
INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE
ITB12-018
Apr 10, 2012
116200 ELECTRICAL SYSTEM:IGNITION:MODULE
INFINITI: THE ELECTRONIC CONTROL MODULE (ECM) NEEDS TO BE REPLACED ON A 2004 MY AND LATER VEHICLE. *JS
ITB-12-005
Feb 3, 2012
162300 STRUCTURE:BODY:DOOR
INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE
ITB-12-005
Feb 3, 2012
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE
ITB-09-050
Sep 30, 2010
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
INFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB
ITB-10-027
Apr 27, 2010
121000 EXTERIOR LIGHTING:HEADLIGHTS
INFINITI: A XENON HEADLAMP IS NOT FUNCTIONING BECAUSE OF AN ISSUE INSIDE THE HEADLAMP ASSEMBLY (AN INTERNAL ISSUE). REFER TO THE APPROPRIATE SERVICE MANUAL, FOLLOW THE DIAGNOSTIC AND REPAIR INFORMATION FOR XENON HEADLAMPS. *PE
ITB-10-006A
Feb 11, 2010
102000 POWER TRAIN:MANUAL TRANSMISSION
INFINITI: 5 SPEED A/T DTC DIAGNOSES FOR P1701, P1702, P1703, P1704, P1705, P1754, P1759, P1764, P1769, P1774. APPLIES TO RE 5R05A ONLY TRANSMISSIONS (5 SPEED A/T). IF ONE OR MORE DTCS LISTED ARE FOUND STORED IN SELF DIAGNOSIS, USE THE
ITB-10-014
Feb 5, 2010
061000 ENGINE AND ENGINE COOLING:ENGINE
INFINITI: ENGINE HESITATION OR STALL AT IDLE OR VERY LOW SPEEDS. *PE
ITB-09-062
Nov 17, 2009
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INFINITI: VENT CONTROL VALVE REPLACEMENT. NO APPLIED VEHICLES AFFECTED: ALL MODELS; NO MODEL YEARS LISTED. *PE
ITB-09-032
Sep 28, 2009
102000 POWER TRAIN:MANUAL TRANSMISSION
INFINITI: AFFECTED VEHICLES HAS A HARSH 4-3 DOWNSHIFT WHILE COASTING AT 30-20MPH, WITH CLOSED THROTTLE CONDITION. ENGINE BRAKING MAY ALSO BE FELT UNDER SAME DRIVING CONDITIONS. *PE UPDATED 12/2/09. *PE
ITB-09-020
Apr 6, 2009
111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE
ITB-09-020
Apr 6, 2009
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE
ITB08-024A
Jul 21, 2008
141100 AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
SRS PRECAUTIONS DURING SERVICE; INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS ON ALL INFINITI MODELS WITH THE SRS SYSTEMS. *PE
INFINITI M35 - All Years Overview
Complete safety history for the INFINITI M35 across all model years (2006, 2010).
29
Total Recalls
570
Total Complaints
0
Investigations
25
Reported Crashes
1
Reported Fires
0
Reported Deaths