2012 HYUNDAI SONATA HYBRID Recalls, Complaints & Safety

The contact owned a 2012 Hyundai Sonata. The contact stated that while driving at 75 MPH on the highway, while depressing the accelerator pedal, the vehicle failed to accelerate. No warning lights illuminated. The contact veered over to the right side of the road, turned the vehicle off, and she noticed smoke coming from the engine. A bystander behind her noticed the flames coming up from the engine. The contact mentioned she exited the vehicle and called 911. No injuries were sustained. No medical attention was required. A police report was filed. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was towed to Atow lot. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.

Fire

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the ABS warning light was illuminated. The contact stated that the vehicle had to be turned off and restarted every ten minutes. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was recently serviced by the dealer and NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was completed. The contact stated that the failure was present prior to the recall repair being performed. In addition, the contact stated that the failure reoccurred a week after the recall repair was completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while attempting to close the passenger’s side rear door, the door failed to lock as needed. The contact tied the door closed. The contact stated that the driver's side rear door was locked, and the contact was unable to open the door. The contact had taken the vehicle to a dealer when the passenger’s side door was not locking. The dealer diagnosed the vehicle and determined that the latch and locking mechanism needed to be replaced. The vehicle was not repaired. The contact stated that when the driver's side rear door failed to lock securely, the vehicle was not returned to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the low battery warning light illuminated. In addition, the contact heard a rattling sound coming from the engine before the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed hybrid system and that the hybrid system needed to be replaced. The contact was also informed that the transmission was not the original transmission, and the cooler was damaged. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The contact pulled over on the side of the road and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the ABS and hydraulic pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) that was previously performed. The manufacturer was made aware of the failure and informed the contact the failure was not related to the recall repair. The failure mileage was approximately 151,020.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the brakes became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 155,290. Parts distribution disconnect.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the vehicle lunged forward. The vehicle was taken to an independent mechanic and diagnosed with automatic transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The local dealer was contacted. The manufacturer was not contacted.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, noticing an excessive amount of understeer. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering column. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 80,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Red McCombs Hyundai Northwest, (13663 I-10, San Antonio, TX 78249) who informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that when the vehicle was started, the check brake and hybrid system message was displayed. Additionally, the contact stated that while driving at various speeds on several occasions, the ABS activated inadvertently. The vehicle was taken to a dealer where it was determined that unknown parts needed to be replaced; however, the parts were unavailable. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the Check Brakes and Hybrid System Warning: Safely Stop and Do Not Drive messages were displayed. The brakes then made a grinding sound while the brake pedal was depressed. Additionally, the vehicle lost motive power while driving. The contact pulled over and restarted the vehicle. The vehicle was taken to the dealer, where it was diagnosed with a faulty HCU (Hybrid Control Unit) and AHB (Active Hydraulic Boost). The dealer retrieved DTC Codes: P1886 (Inappropriate and Low SOC) and C1237: (Primary Pressure Sensor Signal). The dealer replaced the oil valve gasket and recalibrated the brakes. The manufacturer was made aware of the failure. The failure mileage was approximately 113,340. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the message "Pull Over. Stop the Vehicle" was displayed, and the vehicle failed to respond upon depressing the accelerator pedal. The contact veered to the side of the road and turned off the vehicle. The contact stated that the vehicle became drivable after waiting 30 minutes to an hour. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that while reversing and depressing the accelerator pedal, the vehicle jerked, made an abnormally loud sound, and failed to respond. The contact shifted into park(P) and shifted back into reverse(R), and the vehicle jerked and responded. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle jerked and hesitated to respond. There was no warning light illuminated. The contact stated that she had taken the vehicle to an independent mechanic, where a diagnostic test was performed. The contact was referred to the dealer for assistance. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed and attempting to accelerate up a hill, the vehicle inadvertently lost motive power. Several attempts to restart and jumpstart the vehicle failed. The hybrid system warning light was illuminated on the instrument panel. The vehicle was towed to the residence and later towed to an independent mechanic, who determined that the engine had failed due to metal shavings in the engine oil. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 55,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at approximately 50 MPH, the brake pedal was depressed and the vehicle began to stall. The contact stated that the accelerator pedal was then depressed but the vehicle would not accelerate as needed. The contact stated that the check engine warning light and the hybrid engine warning message was displayed and advised the driver to “Safely Stop and Do Not Drive” the vehicle. The contact pulled over and turned off the vehicle. The vehicle was restarted and the contact parked the vehicle in a parking lot and turned off the vehicle and waited for a while. The contact then restarted the vehicle and the check engine warning light remained illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was not repaired and remained at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 130,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at various speeds, the brake pedal was depressed; however, the vehicle failed to stop. The contact stated that he heard a grinding sound in the wheels. The contact stated that the Hybrid System and brake warning lights were illuminated. The vehicle was taken to an independent mechanic where the brake pads, rotors, and calipers were replaced; however, the failure recurred. The vehicle was taken to several independent mechanics however, the failure could not be duplicated. The dealer was notified of the failure and an appointment was scheduled for October. The manufacturer was not notified of the failure. The failure mileage was 204,900.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving approximately 20 MPH, there were abnormal sounds coming from the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer and diagnosed with a catalytic converter and engine failure. Additionally, the vehicle was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The dealer replaced the engine; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

The contact owns a 2012 Hyundai Sonata. The contact stated while driving at 70 MPH, the oil pressure warning light illuminated and the vehicle started losing motive power. The accelerator pedal was depressed but the vehicle failed to respond and jolted. The contact veered to the side of the road. The contact turned off and restarted the vehicle. The contact continued to drive at a slower speed however, the failure reoccurred several times while driving to her residence. The vehicle was taken to the dealer who informed the contact that the failure was associated to Manufacturer Recall Number: 198. However, the dealer informed the contact that they could not repair the vehicle under the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 168,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that he had received notification of NHTSA Campaign Number: 15V568000 (Engine). The contact took the vehicle to a dealer where the recall was serviced. Soon after the recalled pair, the "Hybrid System Warning Light, Safely Stop and Do Not Drive," warning message appeared on the instrument panel. The contact had the vehicle towed to a dealer where it remained in their possession. The manufacturer was notified of the failure but offered no assistance. The contact was given an estimate for the repair but was declined. The vehicle had yet to be repaired. The failure mileage was 155,000.

The contact's wife owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving approximately 65 MPH, there was an abnormal banging sound coming from the engine compartment. The contact stated no warning light was illuminated. The vehicle lost motive power and decelerated to 30 MPH. The contact pulled over and had the vehicle towed to his residence. The Customer Service Department was contacted and the representative suggested that the vehicle be taken to an authorized dealer to be diagnosed. The contact was informed that the connecting rods failed and punctured the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The dealer had been informed of NHTSA Campaign Number: 20V746000 (Engine) however, the dealer stated that the vehicle was past warranty period. The failure mileage was approximately 150,000. Consumer stated when the incident happened a little above mileage warranty.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that he had changed the battery due to a previous battery failure. The contact stated that when the vehicle was started a warning for "Check Brakes - Hybrid System Warning - Safely Stop and Do Not Drive" message was displayed along with warning beeps. The contact checked the brake fluid level which was full. The contact stated that while the vehicle was parked with the engine running and the brake depressed, the contact heard a high-pitched grinding sound coming from under the hood. The contact stated that the brake pedal shaking abnormally. The vehicle was not taken to the local dealer and had not been diagnosed or repaired. The contact no longer drove the vehicle due to the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 128,000.

While driving all the dashboard lights come on and a beeping noise starts. On my dash is says "hybrid check system warning" Pull over safely and do not drive. This problem has sporadically been happening, but it seems to be more frequent now. As of this moment it has been on the side of the road due to this problem. It usually starts after about 10 minutes, but this time it will not start. When I Googled this problem, I saw this type of problem goes back to 2012 when the car came out to buy and it has affected numerous people with this year model car. Everytime I take it to my local Hyundai dealership of course they tell me nothing is wrong with it. Well apparently there is something wrong or it would not be on the side of the road not starting.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 45-50 MPH, the vehicle started making an abnormal beeping sound. The contact stated that the check engine warning light and several other unknown warning lights illuminated, and the vehicle began to stall. The contact stated that she pulled into a parking lot, parked, and turned off the vehicle. The next day the vehicle was towed to the dealer who diagnosed that the system hybrid module needed to be updated. The contact stated that the system hybrid module was updated; however, the failure reoccurred while driving. The warning message "Hybrid system Warning; Safely Stop and Do Not Drive", and the brake warning light and an unknown warning light illuminated. The contact also stated that the vehicle made an abnormal grinding sound. The dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 99,612.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, there was an intermittent knocking sound coming from the engine. There was no warning light illuminated. A few months later, the engine began to overheat while driving at various speeds and a message stating "Do Not Drive, Please Pull Over" appeared on the instrument panel. The contact had the vehicle towed to a dealer where she was informed that she needed an engine replacement. The contact then had the vehicle towed an independent mechanic for a second opinion and he discovered that the engine was cracked, and that water had leaked into cylinder #2. The mechanic then informed her t that the vehicle had been placed under NHTSA Campaign Number: 20V746000 (Engine) and referred her to another dealer. The contact had the vehicle towed to Five Star Hyundai of Macon (3010 Riverside Dr, Macon, GA 31210) where they attempted to perform the recall but was unsuccessful since coolant had leaked into all the cylinders. The manufacturer was notified of the failure and she was provided a case number. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 106,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact received a recall notification for NHTSA Campaign Number: 20V746000 (Engine) however, the contact was unable to schedule a recall repair appointment with the dealer as the dealer would not return his phone calls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he had been hearing abnormal sounds coming from the engine while driving. There were no warning lights illuminated. The contact also stated the vehicle had been consuming a significant amount of gasoline. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 41,500. Parts distribution disconnect.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 50 mph, the vehicle loss power and decelerated to 25 mph. The check engine warning light was illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified and the contact was referred to the local dealer for assistance. The failure mileage was unknown.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 10 MPH, the "Hybrid System Warning - For Your Own Safety Do Not Drive" message appeared on the instrument panel. The contact stated she veered to the side of the road and turned off the vehicle. The vehicle was towed to the residence. On another occasion, while driving at an undisclosed speed, the vehicle began to stall. There were no warning lights illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the residence and then to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the same dealer who informed the contact that no issues were found. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a callback from the manufacturer. The vehicle was not repaired. The failure mileage was 98,914.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 75 mph, the vehicle went into limp mode and failed to accelerate above 45 mph. The check engine warning light was illuminated. The contact called the local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The contact stated that the failure was like NHTSA Campaign Number: 20V746000 (Engine). The failure mileage was 142,566.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the vehicle hesitated and stalled while depressing the accelerator pedal. There was no warning light illuminated. The contact had taken the vehicle to multiple independent mechanics who were all unable to diagnose the failure due to no warning lights illuminating on the instrument panel. The contact then had the vehicle towed to the dealer where the mechanic was also unable to diagnose the failure. The mechanic informed her that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 130,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the vehicle slowly start to lose motive power. There was smoke coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact then received notification of NHTSA campaign number: 20V746000 (Engine). The vehicle was then taken to the local dealer where it was diagnosed with the engine needing to be replaced. The dealer stated that they could not service the recall until the engine had failed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.

Fire

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at various speeds, the engine overheated and the parking brake light was illuminated. The message "hybrid system warning - stop do not drive and check brakes” was displayed and the brake pedal was extended to the floorboard while depressed. The vehicle was taken to an independent mechanic who replaced the ABS braking system however, the failure persisted. An unknown dealer was notified of the failure. The manufacturer was not yet contacted or notified of the failure. The failure mileage was 153,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ROANOKE AUTO SALE (4125 MELROSE AVE NW, ROANOKE, VA 24017) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTON HYUNDAI OF BOARDMAN (7554 MARKET ST, BOARDMAN, OH 44512) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-30 MPH, THE VEHICLE MADE AN ABNORMAL BANGING SOUND WITH THE CHECK OIL WARNING LIGHT FLASHING ON AND OFF WHILE THE VEHICLE DECELERATED. THE CONTACT INFORMED GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129) OF THE FAILURE AND OF THE RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 68,385. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING THE VEHICLE AT APPROXIMATELY 60-65 MPH, VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, HE WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO INFORMED HIM THAT THE OIL CAP WAS MISSING, AND THERE WAS NO OIL IN ENGINE. THE INDEPENDENT MECHANIC REPLACED THE CAP, ADDED OIL TO THE VEHICLE, AND ADVISED HER SON TO TAKE THE VEHICLE TO A HYUNDAI DEALER. THE VEHICLE WAS TAKEN TO KEYES HYUNDAI (5746 VAN NUYS BLVD, LOS ANGELES, CA 91401) WHERE THE FAILURE WAS DIAGNOSED AS AN ENGINE FAILURE. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THEY NEEDED TO SEE HER OIL CHANGE SERVICE RECEIPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED THAT SHE ATTEMPTED TO CONTACT THE HYUNDAI MANUFACTURER BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT THEN TOOK THE VEHICLE TO RICK CASE HYUNDAI (3180 SATELLITE BLVD, DULUTH, GA 30096) WHERE SHE WAS INFORMED THAT THE DEFECT WAS RELATED TO A DEFECTIVE HEAD GASKET WHICH THE DEALER INSISTED WAS NOT RELATED TO THE RECALL. THE DEALER ALSO INFORMED HER THAT THE ENGINE BLOCK HAD BEEN REPLACED PRIOR TO HER OWNING THE VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE ISSUES DETAILED IN THE RECALL COULD LEAD TO A POTENTIAL BLOWN HEAD GASKET, WHICH SHE LINKED TO THE VEHICLE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED, AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT UPON START OF THE VEHICLE AS WELL AS UPON ACCELERATION, HE HAD HEARD AN ABNORMAL FLUTTERING NOISE EMIT FROM THE ENGINE, WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO ST. CHARLES HYUNDAI (5701 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DANGEROUS TO DRIVE AND THAT THE ENGINE COULD POSSIBLY LOCK UP WHILE DRIVING. THE DEALER GAVE THE CONTACT A LOANER VEHICLE WHILE THEY ATTEMPTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING, AN UNKNOWN WARNING LIGHT ILLUMINATED INDICATING TO STOP THE VEHICLE DO NOT DRIVE. THE VEHICLE WAS TAKEN TO CLAY COOLEY HYUNDAI OF MESQUITE (16230 LYNDON B JOHNSON FWY, MESQUITE, TX 75150) AND WAS DIAGNOSED THAT THE FUEL PUMP THAT GO TO THE TRANSMISSION FAILED AND WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PICKED UP AT THE DEALER AND WHILE LEAVING THE DEALER, THE VEHICLE STALLED. NO WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, AN ABNORMAL NOISE WAS PRESENT COMING FROM THE ENGINE PRIOR TO THE VEHICLE STALLING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER RAY BRANDT HYUNDAI LOCATED AT 1700 WESTBANK EXPY, HARVEY, LA 70058, WHO DIAGNOSED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE CONTACT WAS INFORMED THAT THE SAME FAILURE LISTED IN THE RECALL HAD OCCURRED HOWEVER, THE HYBRID SONATA WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 130,000. INVALID VIN.