2024 HYUNDAI SANTA FE HYBRID Recalls, Complaints & Safety

Incident Description: I am reporting a recurring and dangerous safety defect involving the ADAS (Advanced Driver Assistance Systems) on my 2024 Hyundai Santa Fe Hybrid. On multiple occasions, the vehicle has exhibited uncommanded steering input. Even when the Lane Keeping Assist (LKA) system is manually disabled by the driver, the vehicle software overrides this command and re-activates the system without driver input, causing unpredictable steering behavior. System Failures & Error Codes: The vehicle intermittently displays a "Check Forward Attention Warning System" failure. Dealership diagnostics have confirmed the following historical fault codes related to module communication: •C164286, C168886, C16B902, C28B981 Related Safety Recalls: This vehicle is currently subject to Recall 265 (NHTSA 24V561000) for main floor wiring harness chafing and Recall 288 (NHTSA 25V808000) for rearview camera wiring tension. I believe the uncommanded steering and camera failures are direct results of the electrical interference or harness damage described in these active safety recalls. Safety Risk: The uncommanded steering override creates an immediate risk of a crash, especially in high-speed highway conditions where the vehicle may unexpectedly pull against the driver's intent.

The vehicle has gone into limp mode multiple times with no check engine indication displayed, causing significant safety issues in that the sudden loss of power occurred while traveling on the interstate highway. Each time, by loosing power and trying to get to the side of the road to safety was terrifying and very unsafe to us and the cars/trucks around us. The issue began on 11/5/24 and continues up through 11/12/26. Videos of vehicle performance are available upon request since they are unable to be uploaded via this form. The vehicle has been towed to three different Hyundai service departments. No diagnostic codes show up, nor have they been able to duplicate the issue. We have provided videos of the display screen and the performance of the vehicle while in limp mode. We have been told by Hyundai Service that unless a code shows up in the diagnostics, there is nothing they can do for us. At this point, since most of our driving is on the interstate, we are afraid to drive the vehicle for fear of a serious accident occurring when it loses power.

When accelerating from a stop, the transmission fails to engage causing the engine to rev but not allow for movement until the gas pedal is disengaged then engaged again. This happens sporadically and I have not been able to find a pattern or reason for this issue. I have reported this to Hyundai and taken the vehicle in but the dealership was unable to reproduce the issue after driving the vehicle for 20 miles. This is a safety issue as the vehicle does not always accelerate as expected from a stop and could potentially cause an accident.

We had notice that my wife's 2024 Santa Fe Hybrid Calligraphy AWD, is shuddering and vibrating at low speeds 20 to 40 mph always. Probably now is a little more accentuated. There is nothing on the steering wheel, but in the whole vehicle. Because this is not new, and I am not always driving this vehicle, I need your assistance as soon as possible.

Vehicle Information: 2024 Hyundai Santa Fe Hybird SEL VIN: [XXX] Purchased date: [XXX] (Less than one year) Mileage at incident: 12,753 Incident date: [XXX] Dealer: Kengarff Downtown Hyundai Summary of Problem: I am filing this complaint because of a serious safety concern caused by clear dealership negligence and potential engine failure. During a routine service, the dealership failed to add engine oil, but recorded in the service invoice that it was added. I unknowingly drove the vehicle 3–5 miles without oil, and multiple DTC error codes (P052400, P001100, P001400) appeared. The oil warning light, which should have alerted me, did not activate. Although a later borescope inspection stated there was “no immediate damage,” since then, the vehicle has shown: Significant loss of power and acceleration Abnormally high RPMs, even when the car is stopped Louder engine noises RPM is increasing suddenly while driving downhill without acceleration This vehicle is less than one year old and costs over $40,000. I should not be forced to drive a new car that may have hidden or delayed engine damage. Safety Concern: I have a [XXX], and I cannot risk sudden engine failure, stalling, or fire while driving. This is not only a reliability issue, but a serious safety hazard for my family and others on the road. Attempts to Resolve: Reported to Hyundai corporate, case opened. The dealership admitted the mistake but denied responsibility after the inspection. Hyundai corporate stated “no action until further inspection,” despite clear evidence of negligence. I continue to experience performance and safety issues. Requested Action: I urge NHTSA to investigate this incident and hold Hyundai accountable for both the dealership’s negligence and the potential safety defects (oil light failure, possible hidden engine damage). Consumers should not be left to drive unsafe vehicles, especially when children’s safety is at stake. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased the Vehicle from Ourisman Hyundai of Bowie, Inc. (Bowie, Maryland) on [XXX] (the “Date of Purchase”). Within a few months of the Date of Purchase, I began having issues with the digital dashboard and heads up display. Both the digital dashboard and heads up display would go completely dark, leaving me an inability to view essential operational and safety information, including but not limited to, the speedometer, rear view camera, blind spot cameras, driving mode, driving gear, navigation, warning messages, lane following assist, tire pressure monitoring system, driver attention warnings, etc. (the “Hazardous Condition”). After multiple calls and emails with the service manager at Len Stoler Hyundai (Owings Mills, Maryland), I took my car to their dealership on November 5, 2024, December 30, 2024, and May 28, 2025, to have Hazardous Condition corrected. Although Len Stoler Hyundai was able to slightly improve the Hazardous Condition such that it was more intermittent – going dark for minutes or hours at a time instead of days at a time - the problem was never satisfactorily resolved. Recently, the Hazardous Condition became less intermittent, and all screens went permanently dark. Since Len Stoler Hyundai closed their doors, I reached out to Heritage Hyundai Owings Mills to address the Hazardous Condition. After a detailed call with a service advisor, I dropped off the Vehicle to them on August 15, 2025, and as of the date of this letter, thirteen (13) days have passed without them resolving the Hazardous Condition, or even returning my repeated telephone calls. To date, Heritage Hyundai Owings Mills remains in possession of the Vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Everytime with Acc active it activates the Driver attention camera system which never works in sunlight camera reads wrong and disable Acc while driving on freeway all the time due to sun reflection cant even wear polairized glasses Acc never works.

Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.

when accelerating at high speeds, over 70 mph, the car will sometimes appear to slip into neutral, and we are not able to accelerate at all. And then will need to coast to a stop, pull over, shut the car and restart. this has happened five times in the past year and always after one hour or more of driving at high speeds

System keeps saying that I am not watching the road, which I am. No eye glasses or sunglasses on. This causes the cruise control to suddenly disengage creating a safety hazard. SUV is up to date on software/firmware.

Windshield washer nozzles spray so low on the windshield that the center and top won’t clean which makes driving unsafe.

Have a 2024 Hyundai Santa Fe Calligraphy Hybrid with a Drivers Attention Warning problem. The warning turns on frequently when using cruise control. When the warning beeps a few times in quick succession it actually shuts down the system, reduces speed to a crawl, and turns off the engine. This only happens while using cruise control, no issue with DAW when cruise control is off. So can't use cruise control on the highway/interstate. Dealer is no help. This is obviously a safety issue when the engine turns off while driving on an interstate. Thanks

On a bright sunny day, the Hyundai Forward Attention Warning (FAW) SHUT OFF my adaptive cruise control while doing 70 mph, indicating that I was not focused on the road. I was looking straight ahead at the road the whole time. I later determined that the system was reacting to glare on my glasses (not sunglasses, no tint whatsoever, just glass). This led to a very dangerous condition because I was fighting with the car to determine what had happened (at 70 miles per hour), not focused on the road as I just had been prior. The system is checked as OFF in setup (as described in the manual) but clearly that was not the case. The driver CAN NOT shut the system like the manual says. I actually love the car, EXCEPT for that "feature". This subsystem should never have been permitted into a production vehicle and, had I known, I would never have purchased. It's that big of a problem. The system appears to be very dependent upon ambient light because I never have this issue when it's cloudy, raining, or at dawn or dusk. I have complained at 2 Hyundai dealerships here in the Chicago area, to a total of 4 Hyundai personnel, even sent a video my daughter recorded of me driving and exhibiting the issue. In 3 of the 4 cases, they replied the "system was performing as designed". That appears to be their mantra. The one service person replied that they had never heard that before. I guess they don't ever check Reddit or write down my many complaints. I think it's clear Hyundai, as a service organization does not intend to do anything about this and, perhaps worse, the company at large has no intention of doing anything as this same subsystem is part of an extensive line of their 2025 models as well.

The contact owns a 2024 Hyundai Santa Fe. The contact stated that while stopped and making a left turn with the A/C unit activated, the rear windshield exploded inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 23,572.

Traveling back from Aurora Co to Iowa the Heating stopped working in three hours of our trip. A code came up and the Heating shut down. Which allowed the windshield to be frozen over while I was driving. Rain freezing to the windshield. Had to stop frequently because of code P007100. Hyundai relies on an ambient temperature sensor for heating within the vehicle. It froze over while Hyundai relies on an ambient temperature sensor for heating within the vehicle. It froze over while I was driving was driving. Other cars were driving just fine because they didn’t have heat within their car. So Hyundai needs to have a special recall on this for a safety concern and cold weather.

I had my vehicle serviced at Hyundai of Kirkland, located at 11800 124th Ave NE, Kirkland, WA 98034, on December 19th, 2024. During the service, the dealership did not inform me of any active recalls on my vehicle, nor did they address any recall-related issues. I believe it is their responsibility to notify customers of recalls and ensure proper servicing as required.

2024 Models appear to not allow disabling the "Consider taking a break" alert even when disabling the "Driver attention warning" feature. This alert appears to go off on imperfect roads at seemingly random intervals when the car "thinks" you are driving improperly. The alert is abrupt, jarring, and unsafe in my option. I have no idea why they would release a model where you can't disable it when in previous models you easily could. It appears this is a common problem from my research online and I don't think Hyundia has made any steps to fix this.

The blind spot cameras work intermittently. When the cameras do not work a green video screen is displayed on the driver's video dash screen.

We purchased our '24 Santa Fe hybrid on 9/18/24 new with no problems. On 10/8/24, about three weeks later, I was stopped at a stoplight after exiting the freeway. When the light turned green, I accelerated and felt a clunk, then the car would not accelerate past about 30 mph. Several warning lights came up on the dash. I could hear the engine revving, but it felt like it wouldn't go into the next gear. I thought I could make it to the dealership, which was only a few miles away. But at the next stoplight, I was stopped in a turn lane, and when I pushed on the gas nothing happened. I tried shifting back and forth from park and restarting the car, but nothing helped. The car would not accelerate at all. CHP shut down the intersection and helped me push the car to the side of the road, where I waited for a tow truck. The car was towed to Folsom Lake Hyundai, where it was purchased. Warning lights said "Check hybrid system," "Transmission control system" and "Driver assistance system." The app listed these codes under POWERTRAIN issues: DTC P198500, DTC P178400. We picked up the car from the service center on 10/11/24. They said a wire came loose from the oil pump, so they reattached it according to factory direction and it's fixed. 5 days later, on 10/16/24, the car stalled again. This time on the freeway. I entered the freeway and accelerated, then felt a similar clunk and got the same warning lights. This time, the car would not accelerate at all. I stopped on the side of the freeway and was towed to Folsom Lake Hyundai again. It took almost 2 weeks to repair, but they said the same thing happened again. The same wire came loose, causing the car to stall. Their solution was to reattach it again and wish me luck. They said maybe I drove on a bumpy road, but there's nothing else they can do but reattach it and get it out the door. I do not feel like this is an adequate repair and we are now worried that the car will stall again in the coming days.

If am wearing my sunglasses or I am holding the steering wheel in a certain way my car will assume I am not looking at the road and turn off my cruise control. If I do not take my sunglasses off right away or move my arm my car starts breaking and alerts me to take control of me vehicle. My driver Attention setting is off. I have almost been rear ended twice because of this. Hyundai has acknowledged that is this a serious design flaw and a safety concern but has no solution

car try to stop in highway, automatically acceleration doesn’t work and speed drop Down even try to push gas paddle it doesn’t run goes very slow speed goes down 30 m/h feel very danger and very scary!

Brand new vehicle purchased through Clement Hyundai. Within a couple hundred miles, multiple times vehicle goes into neutral on its own while driving. Have to stop the vehicle and turn off engine to try to get it into drive to get off the road. Takes several attempts to get into drive. Major safety hazard! Repaired once by Jefferson City Hyundai. Same problem happening again. Car not drivable as it is a safety concern. Have found multiple online forums wherein people are having the exact same problem.

The trunk will occasionally not open. The car and trunk are unlocked, and when you pull the handle to open the trunk the car beeps like it's trying to open it, but it will fail to open and will then give some failure beeps. This has happened to me several times, and I've read online this issue has happen to others too. This is a safety hazard and makes the trunk unusable when it happens. I have a video of the trunk not opening, but it doesn't look like I'm able to upload videos files to this submission.

Forward attention warning camera continues to malfunction stating camera is obscured even when not. If cruise is allowed to be engaged the camera will randomly decide it doesn’t detect your face and will hard brake to stop the car. This has happened multiple times to me, narrowly avoiding collision from behind. Hyundai refuses to address the issue because their technicians can’t duplicate the issue so they state the car is safe to drive. Camera becomes hot to the touch much like an overheating cell phone. At times camera can be covered completely and will not detect it’s obscured. This camera is a big safety hazard rather than providing any safety. Someone will die if this is not addressed-the manufacturer doesn’t seem to care to fix the issue. I’ve reported this to the dealership from the 1st week I’ve owned the car. My car has been at the dealership for this issue almost half of the time I’ve owned it. I have seen many others with the same issue in Hyundai forums-their issues have always been dismissed as not a safety issue by Hyundai as well. How can a car that will brake from a high speed or any speed for that matter be safe-just because it “thinks” you aren’t looking forward but are looking forward.

The infotainment screen on my 2024 santa fe hybrid started flickering around 3k miles and right now at around 4.5k miles, 95% of the times it stays dark and unresponsive, 5% of the time it comes on but constantly flickers and only works the other 5%. We have no way to monitor reverse camera and for a car with lots of blind spots, this has become a safety hazard. I tried the small reset button next to the right knob on the center console but no results. There's an open Reddit thread on other owners expressing the same concern. This is nothing short of a major safety malfunction that could lead to potential damage to property and/or loss of life

If I wear dark sunglasses, the forward collision avoidance turns off while using cruise control. If I wear lighter sunglasses, it is fine. Unfortunately, I have to wear darker sunglasses due to previous eye surgery. I am unable to utilize cruise control without compromise to my eyes because forward collision avoidance doesn’t work with darker glasses. This happens every time I test it and change sunglasses with differing shades of protection.