2023 HYUNDAI SANTA FE HYBRID

1 recalls — 112 complaints — 21 TSBs

TRAILER HITCHES

Defect Description

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water acc... Read more

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service ... Read more

584,784 vehicles affected

Manufacturer: Hyundai Motor America

Complaint Statistics

112 total complaints 3 crashes 5 fires 3 injuries

Top Reported Components

Component	Complaints
ENGINE	18
POWER TRAIN	16
ELECTRICAL SYSTEM	12
FUEL/PROPULSION SYSTEM	11
SERVICE BRAKES	7
STEERING	7
UNKNOWN OR OTHER	5
VEHICLE SPEED CONTROL	3
SUSPENSION	3
STRUCTURE:BODY	3

Incident date: Mar 26, 2026

I am submitting this formal safety complaint regarding a structural defect in my 2023 Hyundai Santa Fe Hybrid that I believe poses a safety concern and warrants federal investigation under the National Traffic and Motor Vehicle Safety Act (49 U.S.C. § 30101 et seq.). The vehicle exhibits a persiste... Read more

Incident date: Mar 26, 2026

Incident date: Feb 20, 2026

Own a 2023 Hyundai Santa Fe Hybrid and have experienced the following issues over the past year and a half. Beginning after maybe 40,000 miles we pulled out onto a roadway and the engine immediately lost power and started flashing a glaring red warning that the hybrid system was failing and to... Read more

Incident date: Feb 20, 2026

Voss Toyota would not perform the recall of new leaf springs that has not been completed on my truck. The frame is rusty and they will not touch my truck. There should be an existing recall or customer satisfaction program on the frame of this truck that needs done as well.

Incident date: Nov 11, 2025

One two separate occasions while driving the car has lost the ability to accelerate. There is no acceleration power even when completely flooring the gas pedal. The dash displays a red circle warming that states "Check Hybrid system. Stop Safely". I have had to coast to the side of the road and then... Read more

Incident date: Nov 11, 2025

This complaint is to clarify and supplement a previous report. The issues began in August 2025, not September. Initially, the vehicle presented abnormal fuel range fluctuations, including while stationary, as well as intermittent “Key Missing” warnings while driving and display black spots. The... Read more

Incident date: Dec 6, 2025

Steering became Notchy and in left turns only steering wheel would bind or stick when exiting a turn at a speed between 30 to 50 mph. Problem became significantly worse over course of a few days.

Incident date: Sep 4, 2025

I am unable to travel long distances in my 2020 Nissan Leaf due to the pending recall, which states that rapid charging may cause a fire in the car due to overheating of the primary lithium battery. Fast charging is the only workable charging method for traveling long distances in the Nissan Leaf. ... Read more

Incident date: Jul 16, 2025

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo... Read more

Incident date: Jul 16, 2025

I am reporting a serious and recurring safety defect with my 2023 Hyundai Santa Fe Hybrid, purchased new in January 2024. The vehicle has suffered from over 30–40 sudden hybrid system failures, including loss of acceleration, “Stop Vehicle” warnings, and check engine lights. These incidents ha... Read more

Incident date: Jul 16, 2025

The Hyundai Ioniq 5 would not charge, so I could not drive it. Got it to Hyundai for a diagnosis and as of now they are saying it is part number # 36400-1xAA0 ICCU ASSY and part number # 375F2-GI040 FUSE-HIGH VOLTAGE.

Incident date: Jul 6, 2025

I had a rear view camera problem where the screen went blue on my f150. No picture or beeps. I paid over $800 for software and hardware repairs and now there is a recall. Conveniently my vin is not included even though I have the same repairs I had to pay for. Reciepts from Ford Dealership availab... Read more

Incident date: Jan 31, 2025

On [XXX] I took ownership of the described brand new vehicle from Kia of Portland OR,(12miles on the odometer) and insisted twice to sales management that the vehicle is prep'ed with a full fuel tank, fully charged battery and that tires are set to OE spec. The following 2 days the area experienced... Read more

Incident date: Jan 31, 2025

On 6/22/25, I was in a side-impact collision while turning into a gas station. A driver waved me through, but another car came rushing through the outer lane and hit the front passenger side of my 2014 Nissan Sentra. The impact caused serious damage, but none of the airbags deployed. There were no w... Read more

Crash

Incident date: Jan 31, 2025

Between [XXX] am on [XXX]. I powered on my vehicle and the rear trunk door simultaneously opened. As I was driving my son to school that morning, I noticed water dripping onto my foot. I continued to drive but was distracted by beeping and warning messages but because the dashboard display was con... Read more

Incident date: May 11, 2025

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that t... Read more

Incident date: May 11, 2025

Driver door will not lock or unlock.

Incident date: May 11, 2025

I am reporting an URGENT REQUEST IMMEDIATE ACTION REGARDING A SERIOUS UNRESOLVED, RECURRING PUBLIC SAFETY ISSUE WITH MY VEHICLE. IT IS POTENTIALLY THE FAULT OF ALEXANDRIA HYUNDAI'S SERVICE DEPARTMENT (in Alexandria, VA) WHO HAD JUST SERVICED MY VEHICLE FOR WHAT SHOULD HAVE BEEN A ROUTINE SERVICING (... Read more

Incident date: Feb 5, 2025

Wife was driving vehicle home and loud whining began. Vehicle started to jerk on way home. Got home to driveway and car would not pull itself up the hill of driveway. Vehicle will not shift into any gear now except park.

Incident date: Feb 5, 2025

While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is dif... Read more

Incident date: Sep 19, 2024

We were not informed of the recall in a timely manner. Discovered it online and called dealer to make appointment. They would not give us an appointment for about 3-1/2 weeks and we were told we have to leave the car for 4 to 5 hours. Notification we eventually got later stated repair would take ... Read more

Incident date: Oct 25, 2024

ABS module failure for my 2014 Dodge Journey This vehicle had a recall R61: Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and into the ABS module.... Read more

Incident date: Nov 8, 2024

While in reverse when you press on the breaks they squeal.

Incident date: Nov 14, 2024

Rear Right tail light failure due to wire corrosion rendering tail light inoperable.

Incident date: Nov 14, 2024

My 2007 Mercedes-Benz E63 AMG, which has developed a fuel system defect resulting in a leak. This issue poses a significant safety risk, including the potential for fire and explosion, and is directly related to a known defect that Mercedes-Benz USA has previously acknowledged through an extended wa... Read more

Incident date: Nov 14, 2024

Vehicle has gone into limp mode 2 times in the past week. Power when accelerating would not exceed 30 mph when pushing the gas pedal to the floor. Had to pull over as I was getting onto the highway and stop/ power down the car and restart.

Incident date: Oct 19, 2024

Truck would slip out of gear while in DRIVE in very dangerous situations. Tuck would suddenly jerk forward when in Drive and Stopped at a Stop Sign or light. No warning light or codes. Transmission Specialist evaluated and determined that Transmission was about to have a critical failure. The 6L80 t... Read more

Incident date: Oct 19, 2024

While exiting/entering from one highway to another, I was slowing down vehicle in curved ramp area to approximately 35mph from 65mph. The car's driver display (a warning banner) indicated that I had insufficient battery and that I should stop the vehicle. The battery was at 65%. I coasted vehicle... Read more

Incident date: Oct 19, 2024

Twice, the car refused to switch from EV mode back to gas mode. This resulted in the hybrid battery dying and the car losing power. The first time, I was merging onto the freeway and the gas pedal was all the way at the floor, but I was only maintaining speed (not accelerating). Both times, the ca... Read more

Incident date: Oct 27, 2024

While taking off after being stop the alclenton the tramssmion slip into gear late and you can notice it while foot on pedel after u take off oil was.change but still the same delership says it comon with this suv

Incident date: Oct 8, 2024

The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH and hauling a travel trailer, the vehicle unintendedly decelerated to 35-40 MPH temporarily. The power train warning light was illuminated. The contact veered to the side of the road. The contact was able to continue driving... Read more

Incident date: Oct 8, 2024

The contact owns a 2019 Nissan Sentra. The contact stated that while pressing the START/STOP button, the brake pedal seized, and the vehicle failed to start as needed. The contact continuously pressed the START/STOP button while depressing the brake pedal, and the vehicle eventually started. The con... Read more

Incident date: Oct 9, 2024

On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, including glass break, paint peeling and in... Read more

Fire

Incident date: Sep 20, 2024

The contact owns a 2019 Honda Accord. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The battery was replaced before the failure. The vehicle was jumpstarted but failed to start. The contact received notification of NHTSA Campaign Number: 23V858000 (Fu... Read more

Incident date: Sep 20, 2024

Three times this has happened. The instances occurred on Highway 680 between Pleasanton and San Jose. I was going the speed limit - 65 miles per hour - as were tons of cars around me. Suddenly the car would brake, startling me because I was nowhere near another car. It frightened me a lot! I thi... Read more

Incident date: Aug 28, 2024

I want to make sure my vehicle is not part of the others that have a software malfunction affecting the battery resulting in fire.

Incident date: Aug 28, 2024

The Uconnect screen is glitching in and out and only 2/3 of the screen is appearing. Going into the dealer tomorrow.

Incident date: Sep 17, 2024

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time... Read more

Incident date: Sep 17, 2024

Driving down interstate at 70 mph and car started to brake while foot on gas pedal. Would not go…red brake alert came on. Luckily no other car in left lane and pulled off to side of road. Car would not drive. Called tow truck.

Incident date: Sep 17, 2024

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle made an abnormally loud sound and lost motive power. The contact was able to pull to the side of the roadway. The contact stated that upon depressing the accelerator pedal to resume driving, the ve... Read more

Incident date: Apr 30, 2024

I had to have the bars on top of my vehicle replaced due to a flapping noise. The dealership told me that the bars were broken. After replacing the bars, the roof began to leak and now the liner on the a-pillar has a water stain on it. The radio has static and my phone has little to no service. Due ... Read more

Incident date: Apr 30, 2024

My abs and traction control lights come on and electronic brake service messages along with the chime Had the truck scanned by a personal mechanic and the abs pump is not working

Incident date: Sep 3, 2024

Forward camera failure, will not reset, continues to come up since 2021 multiple times this vehicle has been in the shop for this repair now that the warranty is over it is not covered and is not getting fixed I cannot use my cruise control and it continues to come up on the dash. This needs to be r... Read more

Incident date: Jul 31, 2024

The front passenger seat belt will not retract. This leave the seat belt useless and is a danger to any passenger. I contacted Hyundai to get an appointment weeks ago and tired to follow up this week and still no one has contacted me. This is unacceptable.

Incident date: Jul 19, 2024

As we were leaving Cortez, CO. on a two lane highway we were passing a couple of cars with plenty of room to get back into to the driving lane when we lost ALL power from the engine. The cars we had just passed had to slam on their brakes as we were trying to keep from a head on collision. But with... Read more

Incident date: Jul 19, 2024

Incident date: May 6, 2024

The rear window glass imploded while on the freeway. This created a loud bang noise and sent small pieces of glass throughout the passenger cabin creating a substantial distraction.

Incident date: May 6, 2024

The contact owns a 2014 Ford Edge. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The check engine warning light was illuminated. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the ... Read more

Showing 50 of 112 complaints.

EPA Fuel Economy — 2023 HYUNDAI SANTA FE HYBRID

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.6L 4-cyl, Automatic (AM-S6) (All-Wheel Drive)	33.0	30.0	32.0	Regular	$2,100

CO2 Emissions: 283.0 g/mile (Small Sport Utility Vehicle 4WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2023 HYUNDAI SANTA FE HYBRID

21 manufacturer communications from 14 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
100000 POWER TRAIN	6
060000 ENGINE AND ENGINE COOLING	4
110000 ELECTRICAL SYSTEM	3
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)	2
162000 STRUCTURE:BODY	1
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE	1
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	1
030000 SERVICE BRAKES, HYDRAULIC	1

100000 POWER TRAIN

This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.

130000 VISIBILITY/WIPER (PWS)

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming

130000 VISIBILITY

100000 POWER TRAIN

This TSB provides information to diagnose the push button shifter operation.

030000 SERVICE BRAKES, HYDRAULIC

Certain Tucson (NX4A), Santa Cruz (NXT), Santa Fe (TMA), and Santa Fe Hybrid (TMA HEV) vehicles may exhibit a brake judder condition. This bulletin describes the procedure to inspect the brakes, resurface or replace and perform a brake burn

060000 ENGINE AND ENGINE COOLING

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

110000 ELECTRICAL SYSTEM

This bulletin is issued to provide the extended battery diagnosis procedure using GDS-M. This battery diagnosis function displays the various battery-related faults such as: a?? Internal short circuit a?? Battery deterioration a?? Malfun

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. a?? DIAGNOSTIC TROUBLE CODES: a??

100000 POWER TRAIN

The Shift-By-Wire (SBW) buttons have been made available as separate service parts for the SBW lever. If replacement of the SBW button is required due to one or more button plating peeling, replace the button(s) with a new one. Do not repla

110000 ELECTRICAL SYSTEM

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This TSB provides information to diagnose the push button shifter operation. If you are servicing a vehicle with any symptoms listed below or DTCs (listed on Page 2) , follow the Service Procedure on Page 3. SYMPTOMS: a?? a??Shifter System

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundaia??s Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous vers

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

100000 POWER TRAIN

162000 STRUCTURE:BODY

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

This bulletin provides information related to the Engine Control Module (ECM) software update for HMMA (5NM) produced 2023MY Santa Fe Hybrid (TM HEV) vehicles to improve the following DTC and symptoms:

060000 ENGINE AND ENGINE COOLING

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

This bulletin provides information related to the Engine Control Module (ECM) software update for Santa Fe Plug-in Hybrid (TM PHEV) and Santa Fe Hybrid (TM HEV) vehicles to improve the following DTC and symptoms:

060000 ENGINE AND ENGINE COOLING

HYUNDAI SANTA FE HYBRID — All Years Overview

Complete safety history for the HYUNDAI SANTA FE HYBRID across all model years (2021–2026).

18 Total Recalls

380 Total Complaints

0 Investigations

14 Reported Crashes

9 Reported Fires

0 Reported Deaths

HYUNDAI SANTA FE HYBRID — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	1	View
2025	3	116	View
2024	4	53	View
2023 (current)	1	112
2022	4	61	View
2021	3	37	View

Other HYUNDAI Models

Model	Recalls	Complaints
SONATA	184	21,863	View
SANTA FE	153	9,962	View
ELANTRA	133	11,853	View
PALISADE	124	2,704	View
TUCSON	95	8,074	View
SONATA HYBRID	67	1,129	View
IONIQ 5	66	1,865	View
ACCENT	64	2,745	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 HYUNDAI SANTA FE HYBRID

Complaint Statistics

Top Reported Components

EPA Fuel Economy — 2023 HYUNDAI SANTA FE HYBRID

Technical Service Bulletins — 2023 HYUNDAI SANTA FE HYBRID

Most Affected Components

HYUNDAI SANTA FE HYBRID — All Years Overview

HYUNDAI SANTA FE HYBRID — Year by Year

Other HYUNDAI Models