2024 HYUNDAI SANTA CRUZ
1 recalls, 54 complaints - 11 TSBs - 5/5 safety rating
24V412000 Jun 5, 2024
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Consequence
A loss of power steering assist can increase the risk of a crash.
Remedy
Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.
Complaint Statistics
54 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 9 |
| STEERING | 5 |
| ELECTRICAL SYSTEM | 5 |
| POWER TRAIN | 5 |
| UNKNOWN OR OTHER | 4 |
| AIR BAGS | 4 |
| FUEL/PROPULSION SYSTEM | 3 |
| TIRES | 3 |
| SEAT BELTS | 2 |
| SERVICE BRAKES | 2 |
POWER TRAIN
Jul 19, 2026
Incident date: Jul 19, 2026
Component/System: Supplemental Restraint System (SRS) / Airbag Occupancy Classification System — Passenger Side What Happened: The airbag/SRS warning light illuminated on my 2018 Infiniti Q60 (VIN [XXX], 102,388 miles). The vehicle was taken to Sewell Infiniti of Dallas ([XXX]) for diagnosis. The ... Read more
SEAT BELTS
Jul 19, 2026
Incident date: Jul 19, 2026
Component/System: Supplemental Restraint System (SRS) / Airbag Occupancy Classification System — Passenger Side What Happened: The airbag/SRS warning light illuminated on my 2018 Infiniti Q60 (VIN [XXX], 102,388 miles). The vehicle was taken to Sewell Infiniti of Dallas ([XXX]) for diagnosis. The ... Read more
AIR BAGS
Jul 19, 2026
Incident date: Jul 19, 2026
Component/System: Supplemental Restraint System (SRS) / Airbag Occupancy Classification System — Passenger Side What Happened: The airbag/SRS warning light illuminated on my 2018 Infiniti Q60 (VIN [XXX], 102,388 miles). The vehicle was taken to Sewell Infiniti of Dallas ([XXX]) for diagnosis. The ... Read more
ELECTRICAL SYSTEM
Jun 3, 2026
Incident date: Oct 15, 2025
This is what came up on my screen.Steering wheel assist reduced.Drive with care. My hot and cold gauge drop to C and stayed there for about 4 days and my a/c was blowing out hot air. I was told a lot of these Suvs have done this.
FUEL/PROPULSION SYSTEM
May 25, 2026
Incident date: May 18, 2026
2018 Hyundai Santa Fe Sport. Purchased January 2026 took to Oxmoor Hyundai Service Center March 2026. February 2026 began using oil at a measured rate of 700 miles per tank of oil. Used 3 full tanks of oil within the month of February. Oil lights and engine lights on and off and flashing during this... Read more
POWER TRAIN
May 25, 2026
Incident date: May 18, 2026
2018 Hyundai Santa Fe Sport. Purchased January 2026 took to Oxmoor Hyundai Service Center March 2026. February 2026 began using oil at a measured rate of 700 miles per tank of oil. Used 3 full tanks of oil within the month of February. Oil lights and engine lights on and off and flashing during this... Read more
ENGINE
May 25, 2026
Incident date: May 18, 2026
2018 Hyundai Santa Fe Sport. Purchased January 2026 took to Oxmoor Hyundai Service Center March 2026. February 2026 began using oil at a measured rate of 700 miles per tank of oil. Used 3 full tanks of oil within the month of February. Oil lights and engine lights on and off and flashing during this... Read more
TIRES
May 4, 2026
Incident date: May 1, 2026
255/35R21 Unknown Bump on tire causing it to run flat.
ENGINE
Apr 25, 2026
Incident date: Apr 21, 2026
On February 6, 2025, while driving at highway speed, the lower radiator hose ruptured, causing complete coolant loss. The CVT transmission overheated, seized, and the engine was destroyed. Vehicle lost motive power at speed without warning. Repair estimate: $20,356.16. Vehicle declared total loss an... Read more
SEAT BELTS
Apr 25, 2026
Incident date: Apr 21, 2026
I was in a head on collision and my airbags did not deploy. Also when I looked at my seat belt after the crash it was fully extended out and did not retract.
Crash
AIR BAGS
Apr 25, 2026
Incident date: Apr 21, 2026
I was in a head on collision and my airbags did not deploy. Also when I looked at my seat belt after the crash it was fully extended out and did not retract.
Crash
ENGINE
Jan 28, 2026
Incident date: Jan 24, 2026
While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the r... Read more
ELECTRICAL SYSTEM
Jan 21, 2026
Incident date: Feb 8, 2025
I bought a 2013 escape 3-4 months ago. It had a clear car fax as well as clean on Ford.com. recently the air bag light has been flashing on and as time has gone on, it is staying on longer. I just had it diagnosed at a Ford Dealership and was told it was an air bag sensor, with a cost of over $2000.... Read more
SEATS
Jan 21, 2026
Incident date: Feb 8, 2025
Second row passenger side captains chair seat latch that secures it to the floor is defective. Metal teeth somehow are worn off prevent the seat from latching to the floor. Huge safety issue for this as it’s mostly kids sitting in the back that may not even notice or say anything. Makes me nervous... Read more
AIR BAGS
Jan 21, 2026
Incident date: Feb 8, 2025
I bought a 2013 escape 3-4 months ago. It had a clear car fax as well as clean on Ford.com. recently the air bag light has been flashing on and as time has gone on, it is staying on longer. I just had it diagnosed at a Ford Dealership and was told it was an air bag sensor, with a cost of over $2000.... Read more
UNKNOWN OR OTHER
Jan 20, 2026
Incident date: Dec 29, 2025
Estimados, Mi nombre es [XXX] , residente de Toa Baja, Puerto Rico. Soy propietario de un Lexus IS250 2010, VIN [XXX] . Recientemente acudí a un concesionario Lexus para solicitar evaluación del deterioro del tablero y paneles interiores (superficies pegajosas y agrietadas). El concesionario neg... Read more
STRUCTURE:BODY
Nov 20, 2025
Incident date: Feb 1, 2025
The computer modular or engine control module yes, it is available for inspection. I can be at risk because my lights flicker off and, on my turn, signals do not work, and it will not go into drive I have to start my car 30 minutes before I can leave for work at 5:30am in the morning. I had a securi... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Nov 10, 2025
Incident date: Nov 6, 2025
The front multifunction windshield camera module failed due to a hot day. The cruise control, lane departure, collision mitigation, and other advanced driver safety assists are completely non functional. These are key safety features for ourselves and others. It has been confirmed by technicians,... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Nov 10, 2025
Incident date: Nov 6, 2025
The front multifunction windshield camera module failed due to a hot day. The cruise control, lane departure, collision mitigation, and other advanced driver safety assists are completely non functional. These are key safety features for ourselves and others. It has been confirmed by technicians,... Read more
VISIBILITY/WIPER
Nov 5, 2025
Incident date: Dec 1, 2024
Shortly after purchasing my 2022 Tesla Model 3 RWD in February 2025, I began noticing a persistent musty, mold-like odor coming from the HVAC vents whenever the air conditioning or defrost was on. The odor worsens when driving with the windows down. I reported this issue to Tesla multiple times bet... Read more
ELECTRICAL SYSTEM:HORN
Oct 16, 2025
Incident date: Oct 16, 2025
While driving the vehicle, the air horns detached and fell onto the roadway and became inoperable. The air horn trumpets are metal and weigh a pound or so each. This has happened 3 times and I have had the air horns break again. The last time one trumpet became lodged on the front sway bar and dangl... Read more
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Aug 19, 2025
Incident date: Jun 17, 2025
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that while driving 30 MPH and attempting to depress the brake pedal, the message “Trailer Brakes Disabled” was displayed. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed the contact the... Read more
ENGINE AND ENGINE COOLING
Aug 11, 2025
Incident date: Jul 28, 2025
The contact owns a 2024 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact called several local dealers who confirmed that parts were not yet available. The contact stated that while stopped, the vehicle shut off while de... Read more
STEERING
Apr 21, 2025
Incident date: Feb 19, 2025
Power steering and stability track control failed to operate while driving vehicle at a high rate of speed. No power steering was available to control the vehicle.
ENGINE
Apr 21, 2025
Incident date: Feb 19, 2025
The contact owns a 2022 GMC Yukon XL. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the main rod bearing... Read more
ENGINE AND ENGINE COOLING
Apr 21, 2025
Incident date: Feb 19, 2025
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 ( Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the ... Read more
POWER TRAIN
Mar 17, 2025
Incident date: Jun 16, 2024
The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a complete stop, the front-end shuddered and vibrated significantly. There was no warning light illuminated. The contact stated that the dealer had picked up the vehicle for the repair of Ford Campaign Number: 24N07;... Read more
POWER TRAIN
Mar 2, 2025
Incident date: Feb 28, 2025
There are multiple recalls on my vehicle and I am experiencing all of the recalls Inverter Failer vehicle stalls out alot. Crank shaft pulley is leaking oil and belt from the power steering maybe detached causing vehicle to stall. Inverter Assembly causing the vehicle to stall and become non drivabl... Read more
STEERING
Dec 12, 2024
Incident date: Sep 6, 2024
Case #: [XXX] ] I have a 2016 Cadillac SRX (VIN: [XXX] ) that I have owned for 8 years. Throughout this period, I have encountered some minor issues that were easily remedied. On [XXX], I started my car and some warning light came on. •The ABS light •The power steering light •The anti-ski... Read more
ENGINE
Nov 27, 2024
Incident date: Nov 15, 2024
The fuel pump failed while I was driving on the highway. My car entirely and suddenly stopped working while I was driving in an extremely busy highway almost causing me to get into an accident. There was a recall issued for my year and type of vehicle but my vin number was not listed and I was not n... Read more
FUEL/PROPULSION SYSTEM
Nov 27, 2024
Incident date: Oct 15, 2024
Per NHTSA Product Campaign Bulletin WRE-21, all ignition coils on my 2019 Subaru Crosstrek Premium were replace on August 9th, 2021. On November 26th 2024, the same vehicle experienced a total loss of motive power on a 50 mph, 2-lane road, resulting in emergency action to move the car off of the ri... Read more
ENGINE
Nov 27, 2024
Incident date: Oct 15, 2024
Per NHTSA Product Campaign Bulletin WRE-21, all ignition coils on my 2019 Subaru Crosstrek Premium were replace on August 9th, 2021. On November 26th 2024, the same vehicle experienced a total loss of motive power on a 50 mph, 2-lane road, resulting in emergency action to move the car off of the ri... Read more
AIR BAGS
Oct 15, 2024
Incident date: Oct 8, 2024
I have called Leith Lincoln in Raleigh twice in less than 30 days to report an alert that continues to come through on my Lincoln app about the airbags. The airbag light comes on-on the dashboard even when there is not a passenger in the seat. The Restraints Indicator Lamp Warning comes on and remai... Read more
TIRES
Sep 10, 2024
Incident date: Jul 13, 2024
On October 23 2023 I purchased from Firestone where I have been a customer for some 30 years paying nearly $1000 for 4 tires. 1) On January 6, 2024 the first tire on the front driver"s side had picked up a nail GEICO road hadzard came and removed the tire. Firestone said they could not repair the ... Read more
TIRES
Sep 10, 2024
Incident date: Jul 13, 2024
On October 23 2023 I purchased from Firestone where I have been a customer for some 30 years paying nearly $1000 for 4 tires. 1) On January 6, 2024 the first tire on the front driver"s side had picked up a nail GEICO road hadzard came and removed the tire. Firestone said they could not repair the ... Read more
SERVICE BRAKES
Sep 6, 2024
Incident date: Aug 11, 2024
This has happened on my vehicle twice, the first time I was stopping at a stop sign and the car gave a message about putting car in park and restarting, it put itself into park before I saw the message and so when I went to accelerate it just revved the engine. I had to push the on/off button to res... Read more
VEHICLE SPEED CONTROL
Sep 6, 2024
Incident date: Aug 11, 2024
On August 1st I was on the highway at 55 mph when my 2022 Hyundai Tucson decelerated to 20 mph and would not go faster. This occurred on the highway at 5:45 pm. This placed myself and others in danger as I was on the highway in the center lane at the time of the deceleration. After turning the car i... Read more
ENGINE
Aug 1, 2024
Incident date: Jul 29, 2024
Balmar alternator or regulator fails to work as designed. No charging of batteries when idling or driving. This is a Safety Issue because fires have been reported as a result of these electrical system failures. Lithionics (battery) app confirms no charge reaching the batteries, see attached scree... Read more
UNKNOWN OR OTHER
Jul 31, 2024
Incident date: Jul 30, 2024
All the lights on my dash came on associated with the abs module fail.. it also affected my alternator as i believe the car is working to hard. The barks are weird the car drives sluggish. My lights cone on and off.. when they are off the car drives just fine. Many accords have this issue and no par... Read more
ELECTRICAL SYSTEM
Jul 31, 2024
Incident date: Jul 30, 2024
I was driving in heavy traffic and the car turned off. The dash went black the parking brake set the seats and the mirrors adjusted the steering wheel moved up as if I was getting out of the car . I tried to continue driving when realized the car was not on. I pressed start button car came on in dr... Read more
STEERING
Apr 22, 2024
Incident date: Apr 17, 2024
Easiest way to explain it is the steering wheel gets stuck while driving. This is result in a car accident that seriously hurts others or myself because my steering wheel locked up or got stuck. This issue started back in September 2023 after I had my car serviced and there was a recall on the syst... Read more
UNKNOWN OR OTHER
Apr 16, 2024
Incident date: Mar 27, 2024
I own a 2017 Honda CRV and my complaint is various warning lights such as the brake system, lane departure, ACC & forward collision warning illuminated on the dash with the dashboard. There are MANY other Honda consumers who have faced/facing similar instances. I have attended to reboot the system t... Read more
ENGINE
Apr 11, 2024
Incident date: Apr 11, 2024
My Kia Sorento 2011 in November 2023 started having the instrument cluster warning lights flashing, abs warning light, tire pressure light and sometimes the check engine light. There is also a very strong burning or melting smell when the car is on. I was very scared to drive my car and have had to ... Read more
UNKNOWN OR OTHER
Apr 8, 2024
Incident date: Mar 2, 2024
while driving will stall and power off in the middle of traffic, the dealer said this issue was caused by the idle air control valve sensor, but continued to do this even after the sensor was cleaned and replaced, this has been happening over several years. it started when i received the vehicle 18k... Read more
ELECTRICAL SYSTEM
Feb 19, 2024
Incident date: Feb 14, 2024
Vehicle will intermittently not start, have to tap on trunk fuse box to get the Malibu to start, the wire is too small and burns up, can’t find anyone to replace it, is a big issue with this generation of Malibu. Vehicle has shut off while on highways and stoplights on MULTIPLE occasions
FUEL/PROPULSION SYSTEM
Feb 15, 2024
Incident date: Feb 15, 2024
My 2019 Honda Civic has been under recall for months now. I wonder why it's taking so long for Honda to come up with a resolution. I called the Honda Recall/Customer Service Line a few weeks ago, and they said that the part was unavailable and that I should talk to my dealer to get an inspection to ... Read more
VEHICLE SPEED CONTROL
Feb 1, 2024
Incident date: Feb 1, 2024
1st incident Fall 2023 Approaching a stop sign, decelerating from 30mph I pressed on the brake to complete the stop but the engine roared, RPMs revved, & the vehicle accelerated, better it lurched, forward. I mashed down the brake pedal as hard as I could but it would not stop the vehicle. All I co... Read more
STEERING
Jan 20, 2024
Incident date: Dec 26, 2023
Within one week, my power steering fault came on twice, luckily driving at 5-10mph. But still scary at 10mph. Scary to imagine any faster. It locks up randomly out of no where in the neighborhood. Nothing touched before hand, no indication it was going to lock up, no warning. It locks up and cannot ... Read more
POWER TRAIN
Jan 16, 2024
Incident date: Jan 14, 2024
While driving in bumper to bumper traffic. Started to have trouble with accelerating rhe vehicle. Noticed the car had a recall with that cause the issues thatbi was having. I took the car to the fiat dealership to have the recall fixed. But after working on the cat, it has failed or is unable to re... Read more
SERVICE BRAKES
Jan 16, 2024
Incident date: Jan 14, 2024
I've replaced brake wires on my 2000 Lincoln executive series 5-6 times out keeps burning out wire by brakes light switch. Tried relay kit brakes worked for one day but no brake lights again since I first bought this car I've in multiple occasions replaced this problem in the past 4-5 years no one s... Read more
Showing 50 of 54 complaints.
NHTSA Safety Ratings, 2024 HYUNDAI SANTA CRUZ
2024 Hyundai Santa Cruz PU/CC AWD Early Release
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 16.4% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard & Optional |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2024 HYUNDAI SANTA CRUZ
11 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 131000 VISIBILITY:WINDSHIELD | 4 |
| 160000 STRUCTURE | 3 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 100000 POWER TRAIN | 1 |
| 130000 VISIBILITY | 1 |
| 130000 VISIBILITY/WIPER (PWS) | 1 |
24-AT-002H
Apr 9, 2024
100000 POWER TRAIN
This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.
24-BD-004H
Mar 5, 2024
160000 STRUCTURE
This bulletin provides instructions to inspect and repair certain Santa Cruz (NXT) vehicles experiencing a condition where the tonneau cover does not retract properly and/or a V-Gap is present when closed.
24-BD-003H
Mar 4, 2024
160000 STRUCTURE
This bulletin provides repair instructions for certain Santa Cruz (NXT) vehicles exhibiting difficulty with the tonneau cover not opening (does not unlatch when unlocked and the handle is in the open position) or not closing (does not latch
24-BD-001H
Feb 14, 2024
130000 VISIBILITY
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
24-BD-001H
Feb 14, 2024
130000 VISIBILITY/WIPER (PWS)
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
23-01-085H-1
Nov 17, 2023
131000 VISIBILITY:WINDSHIELD
Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. TSB 23-01-085H-1 (or latest version) provides the procedures to fill in the g
23-01-085H-1
Nov 17, 2023
131000 VISIBILITY:WINDSHIELD
Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. This bulletin provides the procedures to fill in the gap of the urethane seal
23-01-085H
Nov 2, 2023
131000 VISIBILITY:WINDSHIELD
Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. TSB 23-01-085H provides the procedures to fill in the gap of the urethane sea
23-01-085H
Nov 2, 2023
160000 STRUCTURE
Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. TSB 23-01-085H provides the procedures to fill in the gap of the urethane sea
23-01-085H
Nov 2, 2023
131000 VISIBILITY:WINDSHIELD
Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. This bulletin provides the procedures to fill in the gap of the urethane seal
23-EM-005H
Oct 13, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
HYUNDAI SANTA CRUZ - All Years Overview
Complete safety history for the HYUNDAI SANTA CRUZ across all model years (2022, 2026).
13
Total Recalls
477
Total Complaints
0
Investigations
13
Reported Crashes
2
Reported Fires
0
Reported Deaths