2024 HYUNDAI SANTA CRUZ
1 recalls — 51 complaints — 11 TSBs — 5/5 safety rating
24V412000 Jun 5, 2024
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Consequence
A loss of power steering assist can increase the risk of a crash.
Remedy
Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.
Complaint Statistics
51 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 8 |
| ELECTRICAL SYSTEM | 7 |
| SERVICE BRAKES | 6 |
| POWER TRAIN | 5 |
| VEHICLE SPEED CONTROL | 3 |
| ENGINE AND ENGINE COOLING | 3 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 2 |
| UNKNOWN OR OTHER | 2 |
| STEERING | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Jun 3, 2026
Incident date: Oct 15, 2025
Contact owns 2024 Honda Santa Cruz. The contact stated while driving 45 mph on the highway vehicle wasn't responding while accelerator pedal was depressed. The contact stated there was no warning lights on vehicle before incident happen and that contact had to turn off and on the vehicle to make it... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
May 25, 2026
Incident date: May 18, 2026
On [XXX], while I was travelling South on [XXX] in Washington, while towing. My Emergency Brake/Forward Collision Avoidance system activated. Very briefly but enough to give me a shock. There was no reason for this to be activated, traffic was moving along, no one was closely in front of me, fort... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 25, 2026
Incident date: May 18, 2026
On [XXX], while I was travelling South on [XXX] in Washington, while towing. My Emergency Brake/Forward Collision Avoidance system activated. Very briefly but enough to give me a shock. There was no reason for this to be activated, traffic was moving along, no one was closely in front of me, fort... Read more
SERVICE BRAKES
May 25, 2026
Incident date: May 18, 2026
On [XXX], while I was travelling South on [XXX] in Washington, while towing. My Emergency Brake/Forward Collision Avoidance system activated. Very briefly but enough to give me a shock. There was no reason for this to be activated, traffic was moving along, no one was closely in front of me, fort... Read more
TIRES:SIDEWALL
May 4, 2026
Incident date: May 1, 2026
255/35R21 Unknown Bump on tire causing it to run flat.
ELECTRICAL SYSTEM
Apr 25, 2026
Incident date: Apr 21, 2026
FCW warning lights - "system failed" - repeatedly flashing along with several other warning lights - steering, brake , ABS, LDW - suddenly appeared. This is an ABS module fail. From all the research I have done, this is a reoccuring problem in Hondas. The wiring is too small, delicate and the par... Read more
VEHICLE SPEED CONTROL
Apr 25, 2026
Incident date: Apr 21, 2026
WHILE DRIVING ON I-81 UP A STEEP GRADE, TRUCK SUFFERED A SUDDEN POWER LOSS, WITH SPEED DROPPING TO 35 MPH FROM 65 MPH. ATTEMPTS TO REGAIN SPEED FAILED AND IT FELT LIKE TRUCK DOWNSHIFTED TO A LOWER GEAR. 35 MPH CONTINUED UNTIL I DECIDED TO USE TRUCK CRUISE CONTROL TO ATTEMPT TO GAIN SPEED. I WAS WO... Read more
POWER TRAIN
Apr 25, 2026
Incident date: Apr 21, 2026
WHILE DRIVING ON I-81 UP A STEEP GRADE, TRUCK SUFFERED A SUDDEN POWER LOSS, WITH SPEED DROPPING TO 35 MPH FROM 65 MPH. ATTEMPTS TO REGAIN SPEED FAILED AND IT FELT LIKE TRUCK DOWNSHIFTED TO A LOWER GEAR. 35 MPH CONTINUED UNTIL I DECIDED TO USE TRUCK CRUISE CONTROL TO ATTEMPT TO GAIN SPEED. I WAS WO... Read more
AIR BAGS
Jan 28, 2026
Incident date: Jan 24, 2026
-My infrastructure system management has been affected overtime—which covers electronic control units (ECUs), software, and network architecture—are driven by the need to manage increasing system complexity, cybersecurity vulnerabilities, and electronic malfunctions. -My De-icing fluid manageme... Read more
ENGINE
Jan 21, 2026
Incident date: Feb 8, 2025
Strong fuel smell that comes and goes. Dealership replaced fuel injection related parts after finding a leak. Problem is still present.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 21, 2026
Incident date: Feb 8, 2025
I purchased the vehicle in September of 2025 I called and sent text message to Palmer Hyundai of Mobile to report an issue with forward Collision System (please note Photos and document would not attach so i sent an email to [email protected]. 02/08/2025. The issue was reported at the 1st oil change with... Read more
BACK OVER PREVENTION: WARNINGS
Jan 21, 2026
Incident date: Feb 8, 2025
I purchased the vehicle in September of 2025 I called and sent text message to Palmer Hyundai of Mobile to report an issue with forward Collision System (please note Photos and document would not attach so i sent an email to [email protected]. 02/08/2025. The issue was reported at the 1st oil change with... Read more
ENGINE
Jan 20, 2026
Incident date: Dec 29, 2025
While driving on a major highway at approximately 60 to 65 mph the vehicle shut down loss of power and steering without any warning lights. I was able to safely maneuver the vehicle to the emergency lane and contacted AAA to have it towed to nearest dealership. A fuel pump module was replaced- I ... Read more
BACK OVER PREVENTION
Nov 20, 2025
Incident date: Feb 1, 2025
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer ha... Read more
POWER TRAIN
Nov 10, 2025
Incident date: Nov 6, 2025
2012 Ford F150 transmission lead frame internal failure causing intermittent harsh shifting. Highway speeds and truck shifting into 2/3 gear and almost causing wreck. Took it into shop for repair and they said I had a recall. However Inwas outside of recall period. Now I have to pay $2k to fix a fo... Read more
POWER TRAIN
Nov 10, 2025
Incident date: Nov 6, 2025
Upon starting the vehicle is doesn't act normal and when placed In drive it feels like brakes are applied and it doesn't want to hardly move even when pressing the throttle all the way down. This has also happens a couple times when at a stop and have to pull over and turn the vehicle off and restar... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Nov 5, 2025
Incident date: Dec 1, 2024
warning lights for LKAS, ACC, lane mitigation, etc come on intermittently and then just disappear next time you start car. Tech advises numerous problems with camera
ELECTRICAL SYSTEM
Oct 16, 2025
Incident date: Oct 16, 2025
The EVIC lights will turn off while driving. Doesn’t matter if it’s daylight or evening. During evening hours it poses a risk due to not seeing speed or any other lights on dashboard. The EVIC will stay on after car is shut off and key fob is moved away from vehicle causing the battery to die.
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Aug 19, 2025
Incident date: Jun 17, 2025
Odometer Fraud. The contact purchased a 2019 Toyota Corolla. The contact stated that while attempting to review the Carfax Report for the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 39,893, and at th... Read more
SERVICE BRAKES
Aug 11, 2025
Incident date: Jul 28, 2025
My HCU has failed and now I don't have anti-lock braking, electronic stability control, traction control, or cruise control. I have contacted Mopar and two Ram dealers in my area but they just tell me there is no remedy. This has been going on since December of 2024.
ENGINE AND ENGINE COOLING
Apr 21, 2025
Incident date: Feb 19, 2025
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 ( Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the ... Read more
POWER TRAIN
Apr 21, 2025
Incident date: Feb 19, 2025
My 2017 Highlander XLE AWD had complete transmission failure at 106,000 miles. Toyota has an extended coverage warranty for this but according to them my VIN number was not included even though it failed for the same reason as the recalled transmissions. Loud whining started around 100,000 miles on ... Read more
VEHICLE SPEED CONTROL
Apr 21, 2025
Incident date: Feb 19, 2025
We purchased our 2024 Santa Cruz [XXX]. On [XXX] the Santa Cruz we purchased from Korum Hyundai Dealership died on the highway as my husband and I were heading to town through the mountains. We had to roll to the side of the road as the Santa Cruz just lost all power and would not accelerate, it j... Read more
LANE DEPARTURE: BLIND SPOT DETECTION
Mar 17, 2025
Incident date: Jun 16, 2024
Safety issue with my 2017 VW Golf Sportwagen SEL VIN [XXX] with 83,219 miles. The passenger side mirror adhesive is defective and has caused the glass to detach. The defective VW part number number is 5G0857522Q This is a SAFETY ISSUE. My research revealed that many owners are experiencing th... Read more
ELECTRICAL SYSTEM
Mar 2, 2025
Incident date: Feb 28, 2025
There are multiple recalls on my vehicle and I am experiencing all of the recalls Inverter Failer vehicle stalls out alot. Crank shaft pulley is leaking oil and belt from the power steering maybe detached causing vehicle to stall. Inverter Assembly causing the vehicle to stall and become non drivabl... Read more
UNKNOWN OR OTHER
Dec 12, 2024
Incident date: Sep 6, 2024
Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..
SERVICE BRAKES
Nov 27, 2024
Incident date: Nov 15, 2024
There has always been break problems with this vehicle. Some recalls have been done. Now there is a new problem, I took it to the dealership. There is a special coverage to fix this issue. GM denied to fix it because the special coverage expired on 06/06/2024. But the vehicle is under the miles and ... Read more
FUEL/PROPULSION SYSTEM
Nov 27, 2024
Incident date: Oct 15, 2024
The car stalled and died pulling into high flow traffic almost caused others to hit each other
ENGINE
Nov 27, 2024
Incident date: Oct 15, 2024
The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that an unknown software update needed to be ... Read more
STEERING
Oct 15, 2024
Incident date: Oct 8, 2024
The steering gear went out at 45k miles and I JUST got the car recently. The steering stays stuck when I turn it and it takes turns very sharply. In snow or rainy conditions,This might be fatal. I checked out a couple of forums online regarding this issue and seems like a lot of people have also enc... Read more
EXTERIOR LIGHTING
Sep 10, 2024
Incident date: Jul 13, 2024
Lights flicker at random times
ENGINE
Sep 10, 2024
Incident date: Jul 13, 2024
2018 fusion ecoboost with no lights or warnings would not start. Took to ford to repair, took them several weeks and several of the same part to fix crankshaft position sensor. Was given a clean bill of health on car. Everything was I'm good condition they said after I paid the 1500.00$ repair bill.... Read more
ENGINE
Sep 6, 2024
Incident date: Aug 11, 2024
On August 1st I was on the highway at 55 mph when my 2022 Hyundai Tucson decelerated to 20 mph and would not go faster. This occurred on the highway at 5:45 pm. This placed myself and others in danger as I was on the highway in the center lane at the time of the deceleration. After turning the car i... Read more
ELECTRICAL SYSTEM
Sep 6, 2024
Incident date: Aug 11, 2024
On August 1st I was on the highway at 55 mph when my 2022 Hyundai Tucson decelerated to 20 mph and would not go faster. This occurred on the highway at 5:45 pm. This placed myself and others in danger as I was on the highway in the center lane at the time of the deceleration. After turning the car i... Read more
ELECTRICAL SYSTEM
Aug 1, 2024
Incident date: Jul 29, 2024
Balmar alternator or regulator fails to work as designed. No charging of batteries when idling or driving. This is a Safety Issue because fires have been reported as a result of these electrical system failures. Lithionics (battery) app confirms no charge reaching the batteries, see attached scree... Read more
SERVICE BRAKES
Jul 31, 2024
Incident date: Jul 30, 2024
All the lights on my dash came on associated with the abs module fail.. it also affected my alternator as i believe the car is working to hard. The barks are weird the car drives sluggish. My lights cone on and off.. when they are off the car drives just fine. Many accords have this issue and no par... Read more
ENGINE
Jul 31, 2024
Incident date: Jul 30, 2024
I have been told by a ford mechanic on 7.11.2024, 6 weeks before buying the car that there is coolant intrusion in cylinder 2 and the only fix to this would be to replace the long block that cost a little over 8k, some how some way this vehicle dont have any recalls about this well known issue. Th... Read more
SERVICE BRAKES
Apr 22, 2024
Incident date: Apr 17, 2024
COMPONENT malfunction: ABS control module (module is part of the Electronic Stability Program and Traction Control System). Available for inspection: Upon Request. Safety risk: Random locking of front abs system at speeds of 20mph or less (GREAT concern for event happening at a greater speed ). V... Read more
SEAT BELTS
Apr 16, 2024
Incident date: Mar 27, 2024
The contact owns a 2018 Tesla Model 3. The contact stated while driving at an undisclosed speed, a message displayed reading "Left from passenger safety restraint system fault". The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the ... Read more
STEERING
Apr 11, 2024
Incident date: Apr 11, 2024
The steering wheel starts sticking when going highway speed around causing me to overcompensate to adjust it to keep following the road, when done so, the car jerks along with the overcompensation. This is causing alot of strain on my arms due to me having to constantly force the wheels to turn to f... Read more
ELECTRICAL SYSTEM
Apr 8, 2024
Incident date: Mar 2, 2024
while driving will stall and power off in the middle of traffic, the dealer said this issue was caused by the idle air control valve sensor, but continued to do this even after the sensor was cleaned and replaced, this has been happening over several years. it started when i received the vehicle 18k... Read more
ENGINE
Feb 19, 2024
Incident date: Feb 14, 2024
Leaking coolant into cylinder causing misfiring and bad 1.5 liter engine. $8000 to replace ford knows of the issue with these motors but won’t do anything about it they need to be responsible for this.
ENGINE AND ENGINE COOLING
Feb 15, 2024
Incident date: Feb 15, 2024
The contact owns a 2018 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the vehicle was vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that coolant was discovered in cylinder #1, causing a crack in the... Read more
SERVICE BRAKES
Feb 1, 2024
Incident date: Feb 1, 2024
1st incident Fall 2023 Approaching a stop sign, decelerating from 30mph I pressed on the brake to complete the stop but the engine roared, RPMs revved, & the vehicle accelerated, better it lurched, forward. I mashed down the brake pedal as hard as I could but it would not stop the vehicle. All I co... Read more
UNKNOWN OR OTHER
Jan 20, 2024
Incident date: Dec 26, 2023
During the past 4 months or so, I have noticed burning sensation in my eyes and tightness in my throat and lungs whenever I get into the vehicle even when the ignition is not even turned on yet. Recently, it got to the point that I am experiencing headaches while driving. I don't feel these sensatio... Read more
ELECTRICAL SYSTEM
Jan 16, 2024
Incident date: Jan 14, 2024
I've replaced brake wires on my 2000 Lincoln executive series 5-6 times out keeps burning out wire by brakes light switch. Tried relay kit brakes worked for one day but no brake lights again since I first bought this car I've in multiple occasions replaced this problem in the past 4-5 years no one s... Read more
ENGINE
Jan 16, 2024
Incident date: Jan 14, 2024
FAILURE OF COMBINED OIL FILTER / COOLER HOUSING RESULTING IN ABRUPT LOSS OF ENGINE OIL AND RESULTING IN SMALL FIRE FOLLOWING EXHAUST SYSTEM SATURATION FROM LEAKING OIL
Fire
POWER TRAIN
Jan 16, 2024
Incident date: Jan 14, 2024
The contact owns a 2024 Hyundai Santa Cruz. The contact stated while at a complete stop at a traffic light, the check engine warning light, the immobilization system warning light, and other unknown warning lights illuminated. The contact depressed the accelerator pedal, but the vehicle failed to re... Read more
VEHICLE SPEED CONTROL
Nov 20, 2023
Incident date: Nov 20, 2023
while driving my car lost power and slowed on its own from 65 mph down to 45 mph. i had to power/acceleration and all the dashboard codes lit up and the infotainment system had an error messsage. i was force to pull over on the freeway and restart the car to get power to it. this is the 2nd time th... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Nov 20, 2023
Incident date: Nov 20, 2023
The car's autopilot suddenly causes it to slow down without any apparent reason. There are no cars in front of me, and the speed limit hasn't changed. This unexpected deceleration is dangerous because the cars behind me may try to avoid me during the slowdown, which could lead to an accident.
Showing 50 of 51 complaints.
NHTSA Safety Ratings — 2024 HYUNDAI SANTA CRUZ
2024 Hyundai Santa Cruz PU/CC AWD Early Release
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash — Driver | 5 / 5 ★★★★★ |
| Frontal Crash — Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash — Driver | 5 / 5 ★★★★★ |
| Side Crash — Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 16.4% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard & Optional |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins — 2024 HYUNDAI SANTA CRUZ
11 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 131000 VISIBILITY:WINDSHIELD | 4 |
| 160000 STRUCTURE | 3 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 100000 POWER TRAIN | 1 |
| 130000 VISIBILITY | 1 |
| 130000 VISIBILITY/WIPER (PWS) | 1 |
24-AT-002H
Apr 9, 2024
100000 POWER TRAIN
This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.
24-BD-004H
Mar 5, 2024
160000 STRUCTURE
This bulletin provides instructions to inspect and repair certain Santa Cruz (NXT) vehicles experiencing a condition where the tonneau cover does not retract properly and/or a V-Gap is present when closed.
24-BD-003H
Mar 4, 2024
160000 STRUCTURE
This bulletin provides repair instructions for certain Santa Cruz (NXT) vehicles exhibiting difficulty with the tonneau cover not opening (does not unlatch when unlocked and the handle is in the open position) or not closing (does not latch
24-BD-001H
Feb 14, 2024
130000 VISIBILITY
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
24-BD-001H
Feb 14, 2024
130000 VISIBILITY/WIPER (PWS)
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
23-01-085H-1
Nov 17, 2023
131000 VISIBILITY:WINDSHIELD
Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. TSB 23-01-085H-1 (or latest version) provides the procedures to fill in the g
23-01-085H-1
Nov 17, 2023
131000 VISIBILITY:WINDSHIELD
Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. This bulletin provides the procedures to fill in the gap of the urethane seal
23-01-085H
Nov 2, 2023
131000 VISIBILITY:WINDSHIELD
Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. TSB 23-01-085H provides the procedures to fill in the gap of the urethane sea
23-01-085H
Nov 2, 2023
160000 STRUCTURE
Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. TSB 23-01-085H provides the procedures to fill in the gap of the urethane sea
23-01-085H
Nov 2, 2023
131000 VISIBILITY:WINDSHIELD
Certain 2024MY Tucson (NX4A) and Santa Cruz (NXT) vehicles may exhibit water intrusion in the front passenger cabin from improper sealing of the windshield glass. This bulletin provides the procedures to fill in the gap of the urethane seal
23-EM-005H
Oct 13, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
HYUNDAI SANTA CRUZ — All Years Overview
Complete safety history for the HYUNDAI SANTA CRUZ across all model years (2022–2026).
13
Total Recalls
454
Total Complaints
0
Investigations
10
Reported Crashes
1
Reported Fires
0
Reported Deaths