2023 HYUNDAI SANTA CRUZ

2 recalls — 106 complaints — 27 TSBs — 5/5 safety rating

TRAILER HITCHES

Defect Description

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water acc... Read more

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service ... Read more

584,784 vehicles affected

Manufacturer: Hyundai Motor America

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Consequence

A detached roof molding could become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

16,104 vehicles affected

Manufacturer: Hyundai Motor America

Complaint Statistics

106 total complaints 2 crashes 1 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	16
ENGINE	14
POWER TRAIN	11
UNKNOWN OR OTHER	11
FUEL/PROPULSION SYSTEM	6
STEERING	5
VEHICLE SPEED CONTROL	5
SERVICE BRAKES	5
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	4
FUEL SYSTEM, GASOLINE	3

Incident date: Apr 22, 2026

I purchased my 2024 Land Rover Discovery new in March of 2024. In October of 2025, I found a large amount of water leaking through my windshield. Land Rover had my vehicle from October 2025 until April 2026. When it was returned to me it had mold in that had to be remidate3d and now my screen is sta... Read more

Incident date: Apr 22, 2026

Steering wheel column coupler clicking and wore out

Incident date: Feb 21, 2026

While driving, the car suddenly shut off while in motion. It came to a stop at the bottom of hill where we were able to put it in neutral, and push it into a parking lot. After that we attempted to start it 4 or 5 times, and the engine would turn over and shut off after a couple of seconds. After le... Read more

Incident date: Mar 7, 2025

Front bumper is detaching on driver and passenger side.

Incident date: Mar 7, 2025

At least two separate wiring harnesses have failed on my vehicle, affecting the tail lights. My vehicle cannot pass New York State safety inspection because of this issue. Safety of myself and other drivers is at risk, especially at night, since my vehicle is not properly illuminated. Occasionally,... Read more

Incident date: Oct 23, 2025

Certified pre-owned 2021 Tesla Model S delivered on October 21, 2025 with worn Michelin Pilot Sport 4S summer tires (255/35ZR21 front, 295/30ZR21 rear). Tread depth measured approximately 2/32" on the outer tread shoulders of all four tires, below Tesla’s published 5/32" delivery standard. Within ... Read more

Incident date: Oct 6, 2025

Was driving on highway at speed of 60mph then the vehicle loss motive and drifted with no power. Check engine light came on and was able to move to the shoulder. I was able to restart the vehicle but would move for a min then loose power again. Didn't matter whether on electric, hybrid,or gas.

Incident date: Oct 6, 2025

Transmission does not advance through its ranges fails to shift leaving stranded middle of intersection. Misses a whole range looses excelleration. You

Incident date: Sep 30, 2025

When starting the engine ran very rough. Took it do a repair place to get checked out and they scoped the cylinder and found that the engine block cracked leaking coolant into #3 cylinder. Unrepairable. Requires a new engine.

Incident date: Jan 30, 2024

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving approximately 65 MPH, the vehicle rolled over a bump in the highway, and the message to "Slow Down" was displayed on the instrument cluster. The contact heard an abnormal metal-on-metal sound coming from the vehicle. The ... Read more

Incident date: Aug 27, 2025

Multiple instances of the vehicle emergency collision avoidance system responding to a parked car or a car stopped in a left turn lane (i.e. waiting at a light). 5X+ The car audio alarm goes off, and the vehicle abruptly brakes while moving in traffic. Essentially the avoidance collision system dete... Read more

Incident date: Sep 9, 2025

I was coming down a hill slowing down and when I hit a dip in the pavement the abs engaged and the car was shuttering and would not stop. It has happened a few times now on uneven surfaces like potholes or bumps in the road.

Incident date: Sep 9, 2025

The high-pressure and low-pressure fuel pump malfunctioned and no, it is not available for inspection upon request. The car all of a sudden got stalling while running at 45 mph and got jerking continuously. After the incident, the car was taken to a dealer for a diagnosis and the dealer inspected t... Read more

Incident date: Sep 9, 2025

On [XXX], I went out to start my 2023 Hyundai Santa Cruz (SC) to leave work to go home. It was difficult to start, however, it started. As I entered [XXX] , i was nearly rear ended by another car, because my SC lost all acceleration. I turned on my hazards for SAFETY and then began to try to acce... Read more

Incident date: Jul 17, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated that on several occasions while the vehicle was started, the check engine, brake system, and another unknown warning light illuminated. Additionally, the messages brake system failure, steering wheel failure, low oil, and two other unknown ... Read more

Incident date: May 17, 2025

The contact owns a 2017 Ford Escape. The contact stated while driving at undisclosed speeds, the 9-1-1 Assistance and seat belt warning alerts activated. The contact stated that the key fob sensor intermittently failed to recognize the key fob inside the vehicle with the message "No Key Detected" di... Read more

Incident date: May 4, 2025

The drivers side door lock is defective. The automatic locking does not work. This is unsafe since the doors need to be locked manually which puts people at right of opening the door while driving. There are currently no recalls or warnings in regards to this malfunction. Also, the electrical and so... Read more

Incident date: Apr 3, 2025

Mid 2023 the backup camera would sporadically stop working and produce a blue screen and a message "camera is unavailable contact your dealership". I would check for an update and then it would start working. This has happened 8 times since 2023- 2024, in August 2024 it has quit working completely.

Incident date: Mar 27, 2025

At 63,230 miles the engine oil pressure light would illuminate on my 2017 Genesis G80. I took it to the dealer and the technician found the oil pressure switch on my car went bad and in the words of the mechanic was leaking internally. This is a known issue by Genesis/Hyundai as they are performin... Read more

Incident date: Mar 4, 2025

Complete engine failure. Replaced engine in February of 2024. Multiple transmission issues. Grill completely peeling off.

Incident date: Mar 4, 2025

Complete engine failure. Replaced engine in February of 2024. Multiple transmission issues. Grill completely peeling off.

Incident date: Jan 6, 2025

While driving heard a noise from front end. As I turned right the steering wheel turned left in opposite direction. I heard something fall and found a bolt that fell off the car control arm. I managed to get the car back to my garage and called Tesla service. They say it needs an alignment and a... Read more

Incident date: Dec 26, 2024

My complaint is I just had an oil change which I have done every 3000 miles since I own this car. I took car in December 9th for an oil change and after, the car started leaking oil all over. I took it back to Richlonn's Service which indicated that the cooler/oil filter housing was cracked, it co... Read more

Incident date: Dec 26, 2024

Incident date: Jan 24, 2025

The contact owns a 2022 GMC Yukon. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The contact stated that while attempting to refuel the vehicle, the contact became aware... Read more

Incident date: Jan 23, 2025

The heated seats will randomly turn on or off. They won't turn on other times and then won't turn off majority off the time.

Incident date: Dec 17, 2024

The contact owns a 2015 Honda Accord. The contact stated that while her daughter was driving 25 MPH, there was an abnormal knocking sound coming from the engine compartment, and the vehicle started to vibrate, and almost stalled. The contact’s daughter safely drove to the residence, and the vehicl... Read more

Incident date: Dec 19, 2024

My 2023 Hyundai Santa Cruz, which I bought new, has gone into limp mode twice in 8 months, losing power while I was driving and letting me go no faster than 25 MPH. The first time, in April 2024, I was on [XXX] in Hartford CT. I called 911 because I was certain I would be hit by a car. There was no ... Read more

Incident date: Dec 19, 2024

Check Engine light came on along with several warning messages. The dealer ran diagnostic that showed error code P0304 recommending replacement of failing Fuel Injectors. The service estimate noted "no sign of leaking head, other cylinders also showing periodic misfire, fuel trims dropping below 0.9... Read more

Incident date: Jan 9, 2025

Unknown. The car shut off while driving. Flashing a code put in park and the D on the shifter knob was flashing. Vehicle wouldn't start for about 30 minutes. It was making a loud noise while trying to restart.Then it ran like normal after that. We are not shure but we think the fuel gage and low fue... Read more

Incident date: Dec 19, 2024

Engine overheated multiple times during high speed/high traffic situations due to a design flaw within the engine. Ford was aware of these issues in this engine for years and still knowingly sold them to American consumers, myself included. This is wrong and erodes the trust myself and others have ... Read more

Incident date: Dec 29, 2024

AT HIGHWAY SPEEDS, RANDOMLY A SERIOUS UNSAFE TO OPERATE 'SERVICE NECESSARY' WARNING APPEARS ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL MALFUNCTIONS; ABRUPTLY SHUTTING OFF. WITH THE SERVICE NECESSARY WARNING INDICATED, THE VEHICLE IS UNSAFE TO OPERATE. THIS UNSAFE VEHICLE IS NOT DRIVE-ABLE WITH C... Read more

Incident date: Dec 29, 2024

Rear view camera went blank

Incident date: Dec 6, 2024

Vehicle was throwing codes P2196 O2 sensor stuck rich, P0290 post catalyst fuel trim lean, P01720 system too rich, P016B closed loop air/fuel ratio control at limit. Brought to local dealership where they did an inspection and could not find any major issue that, in their words, “would affect driv... Read more

Incident date: Oct 17, 2024

On 10/12/24, I received an error code that my charging system needed serviced. I was about an hour from my house when I saw the error. I immediately turned on the voltage display and it said the voltage was 11.8. As I was driving home I had an additional error message that said entering battery save... Read more

Incident date: Oct 12, 2024

The contact owns a 2015 Ford Escape. The contact stated that the vehicle would leak coolant, and needed to be refilled consistently. The vehicle was taken to the local dealer where a hole in the coolant tank was discovered and replaced the tank, however, the coolant continued to leak and the engine ... Read more

Incident date: Oct 12, 2024

On [XXX] while attempting to take a trip to WV we were traveling on [XXX] nearing Waynesboro, VA. While driving up the mountain on [XXX] near the Rockfish Gap overlook I noticed our F-150 seemed to mis-shift or slip. As we’d experienced issues during a previous trip that required the transmission ... Read more

Incident date: Oct 12, 2024

On 3 separate occasions this has occurred . When accelerating, the engine or power train completely loses all propulsion. Twice I was starting a left hand turn and crossing oncoming traffic. On one occasion I was turning right onto a 50 MPH highway and quickly veered off the road onto the berm. Th... Read more

Incident date: Sep 17, 2024

The contact owns a 2020 Toyota Rav4. The contact stated that while the vehicle was parked, the passenger’s side rear side door became flooded after inclement weather. The contact stated that while attempting to open the door, there was a slushing sound coming from the door. The vehicle was not tak... Read more

Incident date: Sep 17, 2024

Driver side mirror shakes whe driving. It's difficult to see with it.

Incident date: Aug 12, 2024

2024 Mustang steering recall Noted but not applied to my vehicle although the problem exist. The steering becomes uncontrollable for a second pulling to the right the wheel feels like it is locking up. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)... Read more

Incident date: Aug 12, 2024

The contact owned a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering rack failed to function as intended. The contact stated that the steering wheel was independently pulling to the left or the right. The vehicle was taken to the dealer where it was diagnose... Read more

Incident date: Jul 23, 2024

On 7/21/23 around 10 am the screens went blank, had no speed or info displayed , after 2 days the screens came back on 7/23/24

Incident date: Jul 17, 2024

The vehicle, after parking, is nonresponsive to the key fob, nor will it start. This can happen at anytime and anywhere. Dealer said "It is possible the integrated 12v battery into the hybrid battery may be faulty. No codes or tests can confirm the issue. The dealer said the key fobs tested ok." My ... Read more

Incident date: Jul 15, 2023

WHAT FAILED: Main Radio. SAFETY CONCERNS: GM sent an over the air update to car around July 5, 2024 and the update broke the whole radio system to my car. I now have no access to OnStar, bluetooth for phone safety, maps, blinkers on side mirrors, radio etc. Dealer mentioned it is a very common ... Read more

Incident date: Jul 15, 2023

Incident date: Jun 11, 2024

While driving down the interstate at approximately 70 mph the equinox would locks would start to cycle and at the same time the service stabiltrak and service power steering line would come on and the vehicle would drastically slow to around 30-40 mph, almost causing an accident. This is a well kno... Read more

Incident date: May 29, 2024

Turbo charger malfunctioned went out

Incident date: Mar 22, 2024

Back up camera went blue screen. I noticed they had recalls on the 2018's that were manufactured in October of 2018 however my car was manufactured before Oct 2018

Incident date: Feb 26, 2024

I have called the VW dealer several times to have the recall problem fixed and they keep telling me they don’t have the parts. This is lingering for months. How do I get it fixed if there’s no cooperation from dealer? I don’t remember the month I was notified but it was months ago.

Showing 50 of 106 complaints.

NHTSA Safety Ratings — 2023 HYUNDAI SANTA CRUZ

2023 Hyundai Santa Cruz PU/CC AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash — Driver	5 / 5 ★★★★★
Frontal Crash — Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard & Optional
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins — 2023 HYUNDAI SANTA CRUZ

27 manufacturer communications from 23 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
100000 POWER TRAIN	7
110000 ELECTRICAL SYSTEM	4
060000 ENGINE AND ENGINE COOLING	4
160000 STRUCTURE	3
130000 VISIBILITY	2
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	1
162000 STRUCTURE:BODY	1
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY	1

100000 POWER TRAIN

This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.

160000 STRUCTURE

This bulletin provides instructions to inspect and repair certain Santa Cruz (NXT) vehicles experiencing a condition where the tonneau cover does not retract properly and/or a V-Gap is present when closed.

160000 STRUCTURE

This bulletin provides repair instructions for certain Santa Cruz (NXT) vehicles exhibiting difficulty with the tonneau cover not opening (does not unlatch when unlocked and the handle is in the open position) or not closing (does not latch

130000 VISIBILITY/WIPER (PWS)

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming

130000 VISIBILITY

030000 SERVICE BRAKES, HYDRAULIC

Certain Tucson (NX4A), Santa Cruz (NXT), Santa Fe (TMA), and Santa Fe Hybrid (TMA HEV) vehicles may exhibit a brake judder condition. This bulletin describes the procedure to inspect the brakes, resurface or replace and perform a brake burn

060000 ENGINE AND ENGINE COOLING

Certain 2023MY Santa Cruz (NXT) and Santa Fe (TMA) vehicles may have been produced with a damaged oil level sensor during assembly. Follow the procedure outlined in this TSB to replace the oil level sensor and gasket to complete the service

060000 ENGINE AND ENGINE COOLING

Certain 2022-2023MY Santa Cruz (NXT) vehicles may experience a warning lamp illumination for a diagnostic trouble code P2181 that is related to the Integrated Thermal Management Module (ITM). Follow the service procedure outlined in this bu

060000 ENGINE AND ENGINE COOLING

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

070000 FUEL SYSTEM, GASOLINE

This bulletin provides instructions to inspect and replace the fuel filler door on 2023MY Santa Cruz (NXT) vehicles that exhibit paint imperfections such as: sag, bubble, blemish, crater, or dirt.

100000 POWER TRAIN

This bulletin outlines changes to the service procedure regarding the replacement of 8-speed wet dual clutch transmissions (8WDCT) and associated transmission control unit (TCU). These changes only apply to vehicles equipped with Theta 2.5T

100000 POWER TRAIN

This bulletin provides information related to a Transmission Control Unit (TCU) software update for certain vehicles equipped with an 8-speed wet dual clutch transmissions (8WDCT) that improves the touch point learning variation. Certain 8W

100000 POWER TRAIN

If you are servicing an 8-speed vehicle with a a??Check Enginea?? light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness.

100000 POWER TRAIN

This bulletin provides service procedures to prevent possible moisture intrusion of the HP EOP (High Flow Electric Oil Pump) connector when servicing the 8-speed wet dual clutch transmission (8WDCT). If moisture enters the HF EOP connector,

100000 POWER TRAIN

This TSB applies only if Recall 236 or Service Campaign T8N has been performed and the 8 speed wet dual clutch transmission (8WDCT) replacement is necessary related due to high pressure electric oil pump (HP EOP) DTCa??s P1C2D03 (HP EOP Mot

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

160000 STRUCTURE

This bulletin provides repair information for a non-glossy front door pull handle that exhibits paint peeling on certain 2022 a?? 2023MY Tucson (NX4A) and Santa Cruz (NXT) vehicles. If a vehicle exhibits this paint peeling condition, replac

162000 STRUCTURE:BODY

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom

060000 ENGINE AND ENGINE COOLING

If you are servicing an 8-speed vehicle with a a??Check Enginea?? light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness.

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Some 23MY Tucson and Santa Cruz vehicles' sunroofs were not programmed at the factory. This causes the sunroof to become inoperable. This bulletin provides information to program sunroof operation.

110000 ELECTRICAL SYSTEM

Some 23MY Tucson and Santa Cruz vehicles' sunroofs were not programmed at the factory. This causes the sunroof to become inoperable. This bulletin provides information to program sunroof operation.

110000 ELECTRICAL SYSTEM

This bulletin outlines the repair procedure for some 22MY and 23MY Tucson and Santa Cruz vehicles that exhibit symptoms of no audio or intermittent sound from the vehicle's speakers.

110000 ELECTRICAL SYSTEM

This bulletin outlines the process for replacing the external amplifier on certain 22MY and 23MY Tucson and Santa Cruz vehicles equipped with an external amplifier.

130000 VISIBILITY

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside th

100000 POWER TRAIN

This bulletin outlines changes to the service manual regarding the replacement of 8-speed dual clutch transmissions (DCT) and associated transmission control module (TCM). Additional steps, not in the service manual, are required within GDS

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This bulletin outlines the repair procedure for vehicles that exhibit symptoms of no audio from all speakers.

110000 ELECTRICAL SYSTEM

This bulletin outlines the repair procedure for vehicles that exhibit symptoms of no audio from all speakers.

HYUNDAI SANTA CRUZ — All Years Overview

Complete safety history for the HYUNDAI SANTA CRUZ across all model years (2022–2026).

13 Total Recalls

454 Total Complaints

0 Investigations

10 Reported Crashes

1 Reported Fires

0 Reported Deaths

HYUNDAI SANTA CRUZ — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	6	View
2025	3	25	View
2024	1	51	View
2023 (current)	2	106
2022	4	266	View

Other HYUNDAI Models

Model	Recalls	Complaints
SONATA	184	21,863	View
SANTA FE	153	9,962	View
ELANTRA	133	11,853	View
PALISADE	124	2,704	View
TUCSON	95	8,074	View
SONATA HYBRID	67	1,129	View
IONIQ 5	66	1,865	View
ACCENT	64	2,745	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 HYUNDAI SANTA CRUZ

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings — 2023 HYUNDAI SANTA CRUZ

Safety Technology

Technical Service Bulletins — 2023 HYUNDAI SANTA CRUZ

Most Affected Components

HYUNDAI SANTA CRUZ — All Years Overview

HYUNDAI SANTA CRUZ — Year by Year

Other HYUNDAI Models