2025 HONDA CIVIC HATCHBACK

The contact owns a 2025 Honda Civic Hatchback. The contact stated that while driving at an undisclosed speed with the cruise control feature activated, the cruise control became inoperable. There was no warning light illuminated. The contact stated that the vehicle regained cruise control functional... ity after shutting off and restarting the vehicle. The vehicle was taken to the dealer; however, the failure could not be duplicated. The manufacturer was not notified of the failure. The approximate failure mileage was 14,000.Read more

The contact owns a 2025 Honda Civic Hatchback. The contact stated that while driving 5-10 MPH, the vehicle jerked abnormally. The contact stated that the jerking was slow and heavy. The contact stated that while driving and accelerating, the vehicle jerked hard and then stalled. There were no warnin... g lights illuminated. The vehicle was taken to the local dealer, and while being test-driven the vehicle jerked hard. The mechanic checked underneath the hood and suggested that the contact use premium fuel. The vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Headquarters Honda in Clermont Florida, where it was diagnosed and determined that the transmission was jerking, and there was no fix for the failure. The contact stated that the Attorney General had opened a Lemon Law case. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 500.Read more

The contact owns a 2015 Ford Edge. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal went down to the floorboard. The contact stated that the next day, the low brake fluid warning light illuminated. The vehicle was taken to an independen... t mechanic where it was diagnosed with a brake hose failure. The contact was informed that the brake hose needed to be replaced. The vehicle was repaired. The contact paid out of pocket for the repair. The contact received notifications of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.Read more

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the “Service 4WD” warning light was illuminated. In addition, the “Service 4WD” warning light was flashing on and off. The vehicle was taken to an independent mechanic, where it was diagnose... d with a power transfer unit failure. The contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was then taken to the dealer, where it was diagnosed with a power transfer unit failure. The contact was informed that because the connection point was worn, the power transfer unit needed to be replaced. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.Read more