2024 HONDA CIVIC HATCHBACK

The contact owns a 2024 Honda Civic Hatchback. The contact stated that while driving at 35 MPH, the vehicle suddenly lowered to the ground and slid to a stop. The contact stated that the passenger's side front wheel had detached and rolled away from the vehicle. A bystander picked up the wheel and returned it to the contact. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where the cause of the wheel detachment could not be determined. The dealer replaced the steering rod, the shaft, and other unknown parts. The vehicle was repaired. The contact requested that the front driver's side wheel be inspected, but the dealer declined to perform the inspection. The manufacturer was notified of the failure and referred the contact to the Insurance provider for assistance. The failure mileage was approximately 13,000. The VIN was invalid.

The contact owns a 2024 Honda Civic Hatchback. The contact stated that while driving at 35 MPH, the vehicle suddenly lowered to the ground and slid to a stop. The contact stated that the passenger's side front wheel had detached and rolled away from the vehicle. A bystander picked up the wheel and returned it to the contact. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where the cause of the wheel detachment could not be determined. The dealer replaced the steering rod, the shaft, and other unknown parts. The vehicle was repaired. The contact requested that the front driver's side wheel be inspected, but the dealer declined to perform the inspection. The manufacturer was notified of the failure and referred the contact to the Insurance provider for assistance. The failure mileage was approximately 13,000. The VIN was invalid.

The contact owns a 2024 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that it was difficult to steer the vehicle, and excessive force was needed to steer the vehicle. There were no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 10,000. Parts distribution disconnect.

The contact owns a 2024 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Civic Hatchback. The contact stated that while driving in traffic on the right-hand side at 10 MPH, there was slight snow, and another vehicle on the left-hand side started to spin out of control. Colliding with the contact, making the contact vehicle spin out of control and going under the side of the overpass until the vehicle came to a stop. Initially, there were no warning lights illuminated. After the crash, an oil pressure low message was displayed. None of the air bags deployed. The contact did not suffer injuries. No police report was filed. The vehicle was towed to a collision center which was in the process of being repaired. The contact was informed by the insurance company that his claim had been approved for the damages. Then the collision center informed him once the vehicle was disassembled there was extensive repair in damages. The dealer was not made aware of the incident. The contact tried to make the manufacturer aware of the failure but he was not able to speak with a manager. The failure mileage was 4,500.

The contact leased a 2024 Honda Civic Hatchback. The contact stated while driving at approximately 60-70 MPH, the two rear wheels lost traction, and the vehicle started to fishtail. The contact slowed down but while attempting to pull over, the vehicle fishtailed again and started spinning forward before the contact lost control of the vehicle and crashed into a brick barrier on the highway. The air bags deployed upon impact with the brick barrier. There was no warning light illuminated. The contact exited the vehicle and inspected the vehicle and became aware that the axle from one of the wheels had detached. The contact was experiencing pain to the lower back, neck, right shoulder, and a finger on the left hand. The contact had not sought medical treatment for his injuries. A Police report was filed but the information was not available. The vehicle was towed to an independent mechanic where it was deemed a total loss. The Insurance Company had since retrieved the vehicle and stated that the vehicle was totaled. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 24V744000 (Steering); however, the contact was not notified of the recall. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

The contact owns a 2024 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. Several local dealers, Metro Honda (9399 Autoplex St, Montclair, CA 91763) and Norm Reeves Honda Superstore West Covina (1840 E Garvey Ave S, West Covina, CA 91791) were contacted; however, parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.