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2019 HEARTLAND MALLARD

2 recalls — 11 complaints — 2 TSBs

21V428000 Jun 4, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulat... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
22,326 vehicles affected
Manufacturer: Heartland Recreational Vehicles, LLC
18V634000 Sep 21, 2018
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub t... Read more
Consequence
The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Remedy
Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.
622 vehicles affected
Manufacturer: Heartland Recreational Vehicles, LLC

Complaint Statistics

11 total complaints 1 crashes 1 fires

Top Reported Components

ComponentComplaints
WHEELS3
SERVICE BRAKES2
ENGINE AND ENGINE COOLING2
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
EQUIPMENT1
ELECTRICAL SYSTEM1
ENGINE1
ENGINE AND ENGINE COOLING Aug 16, 2024
Incident date: Jun 1, 2023
The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 15 MPH, the vehicle stalled occasionally and returned to normal operation once the contact had turned off and restarted the vehicle. In addition, there was smoke coming from the tailpipes. The check engine warning li... Read more
ENGINE Jul 14, 2023
Incident date: Jul 11, 2023
The contact owns a 2020 Subaru Forester. The contact stated that while driving approximately 70 MPH, the accelerator pedal was depressed, and the vehicle started to lose motive power. The check engine warning light was illuminated. The vehicle was steered to the side of the road where the vehicle th... Read more
ENGINE AND ENGINE COOLING Jul 14, 2023
Incident date: Jul 11, 2023
The contact owns a 2020 Subaru Forester. The contact stated that while driving approximately 70 MPH, the accelerator pedal was depressed, and the vehicle started to lose motive power. The check engine warning light was illuminated. The vehicle was steered to the side of the road where the vehicle th... Read more
SERVICE BRAKES Jul 15, 2022
Incident date: Mar 17, 2021
Camping World did a warranty axle repair in March 2021. During this repair, they mounted the axle but did not connect the electrics - I have pictures of coiled wires they left after mounting the new axle. This meant that the rear axle did not have the electric brakes, or the emergency breakaway di... Read more
ELECTRICAL SYSTEM Jul 15, 2022
Incident date: Mar 17, 2021
Camping World did a warranty axle repair in March 2021. During this repair, they mounted the axle but did not connect the electrics - I have pictures of coiled wires they left after mounting the new axle. This meant that the rear axle did not have the electric brakes, or the emergency breakaway di... Read more
WHEELS Jul 15, 2022
Incident date: Mar 17, 2021
Camping World did a warranty axle repair in March 2021. During this repair, they mounted the axle but did not connect the electrics - I have pictures of coiled wires they left after mounting the new axle. This meant that the rear axle did not have the electric brakes, or the emergency breakaway di... Read more
EQUIPMENT Mar 2, 2022
Incident date: Feb 17, 2022
The contact owns a 2019 Heartland Mallard M27 RV equipped with a Dometic AC unit, Manufacturer number: B57915.711J0, Serial number: 73826296, and Product number: 936002207. The contact stated while he was asleep, he started to smell a burning odor entering through the AC vents. The contact stated he... Read more
Fire
WHEELS Jul 31, 2020
Incident date: Jul 30, 2020
THE DEXTER AXLE AND BEARING CAME APART. IN 2018 SEVERAL RECALLS WERE MADE FOR SIMILAR AXLES WITH A DEFECT IN THE BEARING AND HUB CAUSING OVERHEATING AND FAILURE. OUR APPROXIMATELY 5.1-5.2K LBS TRAILER AXLE FAILED IN THE SAME MANNER BUT WASN'T LISTED AND DEXTER IS DENYING A PROBLEM IN THEIR MANUFACTU... Read more
Crash
SERVICE BRAKES Sep 19, 2019
Incident date: Sep 15, 2019
2019 HEARTLAND MALLARD M280 VIN [XXX] - BOUGHT JUNE 12, 2018 FROM CAMPING WORLD IN MONTICELLO, MN. ONLY USED ON 10 LOCAL CAMPING TRIPS. LOUD SQUEAKING FROM WHEELS - BROUGHT TO HILLTOP RV IN ROCHESTER, MN ON MONDAY SEPT 16, 2019. SERVICE REMOVED THE TIRE AND THE BRAKE DRUM FELL OFF. LUCKY THIS DI... Read more
WHEELS Sep 19, 2019
Incident date: Sep 15, 2019
2019 HEARTLAND MALLARD M280 VIN [XXX] - BOUGHT JUNE 12, 2018 FROM CAMPING WORLD IN MONTICELLO, MN. ONLY USED ON 10 LOCAL CAMPING TRIPS. LOUD SQUEAKING FROM WHEELS - BROUGHT TO HILLTOP RV IN ROCHESTER, MN ON MONDAY SEPT 16, 2019. SERVICE REMOVED THE TIRE AND THE BRAKE DRUM FELL OFF. LUCKY THIS DI... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Sep 19, 2019
Incident date: Sep 15, 2019
2019 HEARTLAND MALLARD M280 VIN [XXX] - BOUGHT JUNE 12, 2018 FROM CAMPING WORLD IN MONTICELLO, MN. ONLY USED ON 10 LOCAL CAMPING TRIPS. LOUD SQUEAKING FROM WHEELS - BROUGHT TO HILLTOP RV IN ROCHESTER, MN ON MONDAY SEPT 16, 2019. SERVICE REMOVED THE TIRE AND THE BRAKE DRUM FELL OFF. LUCKY THIS DI... Read more

Technical Service Bulletins — 2019 HEARTLAND MALLARD

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER2
No comms 2022-07 Aug 3, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2022 for Heartland Recreational Vehicles, LLC.
No comms 2022-11 Dec 2, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2022 for Heartland Recreational Vehicles, LLC.

HEARTLAND MALLARD — All Years Overview

Complete safety history for the HEARTLAND MALLARD across all model years (2016–2024).

18 Total Recalls
24 Total Complaints
0 Investigations
1 Reported Crashes
3 Reported Fires
0 Reported Deaths

HEARTLAND MALLARD — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2024 1 0 View
2023 2 2 View
2022 1 0 View
2021 5 5 View
2020 2 0 View
2019 (current) 2 11
2018 1 2 View
2017 3 4 View
2016 1 0 View

Other HEARTLAND Models

Model Recalls Complaints
CYCLONE 37 96 View
SUNDANCE 34 21 View
ELKRIDGE 32 6 View
TRAIL RUNNER 29 11 View
PROWLER 28 2 View
TORQUE 25 3 View
ROAD WARRIOR 23 15 View
NORTH TRAIL 22 11 View