2017 HEARTLAND MALLARD
3 recalls — 4 complaints — 2 TSBs
17V008000 Jan 9, 2017
EQUIPMENT:OTHER:LABELS
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Mallard recreational trailers. The certification label on these vehicles may have incorrect tire size and/or tire pressure information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certi... Read more
Consequence
If the label has incorrect tire pressure or size information, the operator may improperly inflate the tires or possibly over load the vehicle, increasing the risk of a crash.
Remedy
Heartland has notified owners, and dealers will replace the certification label with a corrected label, free of charge. The recall began on January 25, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.31.
16V566000 Aug 1, 2016
ELECTRICAL SYSTEM:WIRING
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper tha... Read more
Consequence
If the light overheats there would be an increased risk of a fire.
Remedy
Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
16V332000 May 20, 2016
EQUIPMENT:OTHER:LABELS
Defect Description
Heartland Recreational Vehicles (Heartland) is recalling certain model year 2017 trailers manufactured February 29, 2016, to May 5, 2016. The certification labels have incorrect tire pressure information, failing to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence
Improper inflation can cause the trailer tires to become overloaded, resulting in poor handling and increased risk of a crash.
Remedy
Heartland will notify owners, and dealers will replace the certification label, free of charge. The recall began on June 16, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-25.
Complaint Statistics
4 total complaints
2 fires
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| TIRES | 1 |
| EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER | 1 |
ELECTRICAL SYSTEM
Jun 19, 2019
Incident date: Jun 11, 2019
WIRING CONNECTION ON THE HOT WATER HEATER WAS NOT MADE SUFFICIENTLY WHICH LED TO THE WIRE BEING MELTED. THE ELECTRICAL BURNING SMELL WAS QUICKLY FOUND AND POWER WAS TURNED OFF TO THE TANK TO PREVENT FURTHER BURNING. THE UNIT WAS NOT MOVING AND WAS SETUP IN A CAMPGROUND.*DT *TR*DT*JB
Fire
EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
May 11, 2017
Incident date: May 7, 2017
TL* THE CONTACT OWNS A 2017 HEARTLAND MALLARD RV. THE CONTACT STATED THAT THE SLIDE PULLEY CABLE SYSTEM THAT OPERATED ALL THREE SIDES HAD DETACHED FROM THE WALL DUE TO A MECHANICAL DEFECT. THE CONTACT STATED THAT THE OTHER TWO SLIDE PULLEYS WERE ALSO DETACHING FROM THE WALL. THE VEHICLE WAS TOWED TO... Read more
TIRES
Oct 3, 2016
Incident date: Oct 2, 2016
WESTLAKE TIRE CAME ON 2017 M32 MALLARD BUMPER PULL TRAVEL TRAILER. TIRE HAD EXACTLY 1,001 MILES ON IT AND THE TREAD SEPARATED FROM THE SIDEWALL AT APPROXIMATELY 60 MPH.
ELECTRICAL SYSTEM
Oct 3, 2016
Incident date: Oct 2, 2016
TL* THE CONTACT OWNS A 2017 HEARTLAND MALLARD. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED OVER 24 HOURS, IT WAS INFORMED THAT THE VEHICLE CAUGHT ON FIRE. A FIRE REPORT WAS FILED AND IT WAS DETERMINED THAT THE FIRE ORIGINATED FROM THE LED LIGHTS. THE FIRE WAS EXTINGUISHED OUT BY ANOTHER OBS... Read more
Fire
Technical Service Bulletins — 2017 HEARTLAND MALLARD
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 2 |
No comms 2022-07
Aug 3, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2022 for Heartland Recreational Vehicles, LLC.
No comms 2022-11
Dec 2, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2022 for Heartland Recreational Vehicles, LLC.
HEARTLAND MALLARD — All Years Overview
Complete safety history for the HEARTLAND MALLARD across all model years (2016–2024).
18
Total Recalls
24
Total Complaints
0
Investigations
1
Reported Crashes
3
Reported Fires
0
Reported Deaths