2011 HEARTLAND LANDMARK

2 recalls — 2 complaints

17V750000 Nov 22, 2017
EQUIPMENT
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
19,615 vehicles affected
10V461000 Oct 8, 2010
POWER TRAIN:AXLE ASSEMBLY
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 FIFTH WHEEL TRAILERS EQUIPPED WITH DEXTER AXLES. ON SOME AXLES, CRACKS COULD APPEAR IN THE SPINDLE WELD.
Remedy: HEARTLAND IS WORKING WITH DEXTER AXLE AND WILL INSPECT THE AXLE SERIAL NUMBER AND REPLACE IT IF IT FALLS WITHIN THE SERIAL NUMBER RANGE. REPLACEMENT OF THE AXLE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY SERVICE DEPARTMENT AT 1-877-262-8032 OR DEXTER AXLE AT 1-800-400-2164.
48 vehicles affected
SERVICE BRAKES, ELECTRIC Dec 9, 2011
TL* THE CONTACT OWNS A 2011 HEARTLAND LANDMARK OAKMOND TRAILER. THE CONTACT STATED THAT THE BRAKES WOULD NOT ENGAGE WHILE DRIVING AT SPEEDS OVER 20 MPH. THE CONTACT ALSO STATED THAT THE TRAILER WAS TOO LARGE FOR THE BRAKES. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO FAILURE PRESENT. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THE VEHICLE WAS OPERATING WITHIN SPECIFICATIONS. THE FAILURE MILEAGE WAS 8,000. UPDATED 01/12/12*LJ THE CONSUMER STATED THE RV WOULD NOT STOP AT ANY SPEED ABOVE 20 MPH. THE CONSUMER STATED HE WAS TOWING A PICK UP TRUCK. THE CONSUMER STATED HE HAS THE EXHAUST BRAKE AS WELL AS THE AUTOMATIC TRANSMISSION WITH A TOW RANGE. HE ALSO STATED HE WAS USING THE PRODIGY ELECTRONIC BRAKE CONTROL WHICH HE HAS USED FOR MANY YEARS. THE CONSUMER WAS INFORMED THE BRAKES WERE NOT LARGE ENOUGH FOR A 38FT TRAILER AND BELIEVED THE CONSUMER SHOULD HAVE HAD 8 TON AXLES. UPDATED 02/27/12
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL Dec 9, 2011
TL* THE CONTACT OWNS A 2011 HEARTLAND LANDMARK OAKMOND TRAILER. THE CONTACT STATED THAT THE BRAKES WOULD NOT ENGAGE WHILE DRIVING AT SPEEDS OVER 20 MPH. THE CONTACT ALSO STATED THAT THE TRAILER WAS TOO LARGE FOR THE BRAKES. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO FAILURE PRESENT. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THE VEHICLE WAS OPERATING WITHIN SPECIFICATIONS. THE FAILURE MILEAGE WAS 8,000. UPDATED 01/12/12*LJ THE CONSUMER STATED THE RV WOULD NOT STOP AT ANY SPEED ABOVE 20 MPH. THE CONSUMER STATED HE WAS TOWING A PICK UP TRUCK. THE CONSUMER STATED HE HAS THE EXHAUST BRAKE AS WELL AS THE AUTOMATIC TRANSMISSION WITH A TOW RANGE. HE ALSO STATED HE WAS USING THE PRODIGY ELECTRONIC BRAKE CONTROL WHICH HE HAS USED FOR MANY YEARS. THE CONSUMER WAS INFORMED THE BRAKES WERE NOT LARGE ENOUGH FOR A 38FT TRAILER AND BELIEVED THE CONSUMER SHOULD HAVE HAD 8 TON AXLES. UPDATED 02/27/12