2005 HEARTLAND LANDMARK

2 recalls — 3 complaints

10V420000 Sep 14, 2010
EQUIPMENT
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2005 LANDMARK FIFTH WHEEL GOLDEN GATE RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Remedy: HEARTLAND IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 3, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
30 vehicles affected
08V380000 Aug 1, 2008
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
HEARTLAND RV IS RECALLING 6,002 MY 2005-2008 BIG COUNTRY, LANDMARK, BIG HORN, CYCLONE, RAZOR, SUNDANCE, AND TRAIL RUNNER FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Remedy: HEARTLAND RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR HEARTLAND RV AT 1-574-262-8030.
6,002 vehicles affected
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Jun 8, 2013
TOOK VEHICLE TO SHOP FOR SMELL OF PROPANE, WHERE THEY DISCOVERED DAMAGES TO THE FRAME OF THE UNIT NOT UNCOMMON FROM THIS MFG WITH FRAME FAILURES, INSURANCE HAS DENIED MY CLAIM. I'M SEEING A PATTERN OF DAMAGE WITH OTHER UNITS AND MFG USING LIPPERT COMPONETS FRAMES. THE FRAME HAS NUMEROUS CRACKS AND HAS SHIFTED 2.5 INCHES THIS SAME SHOP HAS SEEN MORE OF THESE PROBLEMS WITH OTHER UNITS USING LIPPERT FRAMES. IN JANUARY OF 2007 HEARTLAND ISSUED A TECH SERVICE BULLETIN VIA LETTER TO OWNERS OF AFFECTED LANDMARKS. A CROSS SUPPORT NEEDED TO BE ADDED. ON RVNET WEBSITE NUMEROUS EXAMPLES OF FAILURES HAVE BEEN NOTED AS WELL. THIS IS A MODEL NAMED GOLDEN GATE FLOOR PLAN. THE RV INDUSTRY SEEMS TO BE EXEMPT FROM THESE TYPE OF RECALL ISSUES? *TR
SUSPENSION Jun 8, 2013
TOOK VEHICLE TO SHOP FOR SMELL OF PROPANE, WHERE THEY DISCOVERED DAMAGES TO THE FRAME OF THE UNIT NOT UNCOMMON FROM THIS MFG WITH FRAME FAILURES, INSURANCE HAS DENIED MY CLAIM. I'M SEEING A PATTERN OF DAMAGE WITH OTHER UNITS AND MFG USING LIPPERT COMPONETS FRAMES. THE FRAME HAS NUMEROUS CRACKS AND HAS SHIFTED 2.5 INCHES THIS SAME SHOP HAS SEEN MORE OF THESE PROBLEMS WITH OTHER UNITS USING LIPPERT FRAMES. IN JANUARY OF 2007 HEARTLAND ISSUED A TECH SERVICE BULLETIN VIA LETTER TO OWNERS OF AFFECTED LANDMARKS. A CROSS SUPPORT NEEDED TO BE ADDED. ON RVNET WEBSITE NUMEROUS EXAMPLES OF FAILURES HAVE BEEN NOTED AS WELL. THIS IS A MODEL NAMED GOLDEN GATE FLOOR PLAN. THE RV INDUSTRY SEEMS TO BE EXEMPT FROM THESE TYPE OF RECALL ISSUES? *TR
TIRES Jan 12, 2010
YOUR SYSTEM DID NOT ALLOW FOR ME TO SELECT THE PROPER MODEL OF TIRE, SO I HAVE TO SELECT WHAT WAS THERE. THE PROPER MODEL IS KLEVER. PURCHASED 2005 HEARTLAND LANDMARK TRIPLE AXLE FIFTH WHEEL TRAILER IN JUNE 2006. TRAVELED FROM TX TO WA AND USED IT IN LOCAL AREA FOR CAMPING FOR THREE YEARS. MOVED BACK FROM WA TO TX IN NOV 2009 AND HAD TWO SEPARATE BLOW OUTS WHERE THE TREAD OF TIRE SEPARATED FROM THE CASE. TIRES ARE KENDA KLEVER 235/85R16, AIR PRESS AND TORQUE WAS CHECKED EACH STOP. OVER ALL THE TRAILER HAD LESS THEN 5K MILES ON IT. REPLACED THE TWO TIRES WITH ANOTHER BRAND. OLD TIRES ARE AVAILABLE FOR STUDY. AS FAR AS I KNOW THE TIRES DID NOT STRIKE UNEVEN ROAD SURFACES. OVERALL DAMAGE TO TRAILER IS OVER 4K. *TR