2015 HEARTLAND BIG COUNTRY

2 recalls — 3 complaints — 2 TSBs

15V482000 Jul 30, 2015
EQUIPMENT:OTHER:LABELS
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation inform... Read more
Consequence
An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy
Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
1,680 vehicles affected
Manufacturer: Heartland Recreational Vehicles, LLC
15V049000 Jan 30, 2015
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Heartland Big Country 3800FL vehicles manufactured October 22, 2014, to December 16, 2014 and 2015 Heartland Big Country 3900FLP vehicles manufactured September 23, 2014, to January 12, 2015, 2015 Heartland Big Hor... Read more
Consequence
Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.
Remedy
Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the Big Horn, and 3800 FL Big Country, and will add a ballast to the pin box to improve handling the 3900 FLP Big Country, free of charge. The recall began February 16, 2015. Owners may contact... Read more
131 vehicles affected
Manufacturer: Heartland Recreational Vehicles, LLC

Complaint Statistics

3 total complaints

Top Reported Components

ComponentComplaints
WHEELS1
STRUCTURE:BODY1
SUSPENSION1
STRUCTURE:BODY Sep 8, 2020
Incident date: Nov 8, 2019
WE HAD NOTICED A CRACK IN THE UPPER LEFT CORNER OF THE FIBER GLASS IN THE RV, ON THE DRIVERS SIDE. AFTER FURTHER INVESTIGATION, IT WAS FOUND THAT THE WELDINGS INSIDE THE WALL WHERE FAULTY AND CAME UNWELDED, I HAD TO PAY TO HAVE THESE WELDS RE-DONE BECAUSE THE MANUFACTURE WOULD NOT COMMUNICATE WITH ... Read more
SUSPENSION Sep 8, 2020
Incident date: Nov 8, 2019
WE HAD NOTICED A CRACK IN THE UPPER LEFT CORNER OF THE FIBER GLASS IN THE RV, ON THE DRIVERS SIDE. AFTER FURTHER INVESTIGATION, IT WAS FOUND THAT THE WELDINGS INSIDE THE WALL WHERE FAULTY AND CAME UNWELDED, I HAD TO PAY TO HAVE THESE WELDS RE-DONE BECAUSE THE MANUFACTURE WOULD NOT COMMUNICATE WITH ... Read more
WHEELS Nov 28, 2017
Incident date: Aug 7, 2017
IN OCTOBER, 2016, A YEAR AFTER PURCHASE OF THE TRAILER (NEW), THE FRONT-LEFT TIRE WAS FOUND TO BE LOW ON PRESSURE (TRAILER WAS STATIONARY AT THE TIME). TOOK TIRE AND WHEEL ASSEMBLY TO LOCAL TIRE STORE AND THEY FOUND THAT THE RIM WAS CRACKED JUST INSIDE ONE OF THE WHEEL SPOKES. WHEEL WAS REPLACED BY ... Read more

Technical Service Bulletins — 2015 HEARTLAND BIG COUNTRY

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER2
No comms 2022-07 Aug 3, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2022 for Heartland Recreational Vehicles, LLC.
No comms 2022-11 Dec 2, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2022 for Heartland Recreational Vehicles, LLC.

HEARTLAND BIG COUNTRY — All Years Overview

Complete safety history for the HEARTLAND BIG COUNTRY across all model years (2007–2024).

19 Total Recalls
19 Total Complaints
0 Investigations
1 Reported Crashes
1 Reported Fires
0 Reported Deaths

HEARTLAND BIG COUNTRY — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2024 1 0 View
2023 2 0 View
2022 1 0 View
2016 2 1 View
2015 (current) 2 3
2014 2 1 View
2013 2 7 View
2012 1 3 View
2011 3 3 View
2010 1 0 View
2009 0 1 View
2008 1 0 View
2007 1 0 View

Other HEARTLAND Models

Model Recalls Complaints
CYCLONE 37 96 View
SUNDANCE 34 21 View
ELKRIDGE 32 6 View
TRAIL RUNNER 29 11 View
PROWLER 28 2 View
TORQUE 25 3 View
MALLARD 23 24 View
ROAD WARRIOR 23 15 View