2011 HEARTLAND BIG COUNTRY
3 recalls — 3 complaints — 2 TSBs
17V750000 Nov 22, 2017
EQUIPMENT
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance X... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.... Read more
15V482000 Jul 30, 2015
EQUIPMENT:OTHER:LABELS
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation inform... Read more
Consequence
An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy
Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
10V461000 Oct 8, 2010
POWER TRAIN:AXLE ASSEMBLY
Defect Description
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 FIFTH WHEEL TRAILERS EQUIPPED WITH DEXTER AXLES. ON SOME AXLES, CRACKS COULD APPEAR IN THE SPINDLE WELD.
Consequence
THESE CRACKS CAN PROPAGATE AND CAUSE THE SPINDLE TO DETACH FROM THE AXLE TUBE, RESULTING IN THE SEPARATION OF THE WHEEL END FROM THE VEHICLE, CREATING A ROAD HAZARD THAT INCREASES THE RISK OF A CRASH TO OTHER VEHICLES, AND COMPROMISES THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A VEHI... Read more
Remedy
HEARTLAND IS WORKING WITH DEXTER AXLE AND WILL INSPECT THE AXLE SERIAL NUMBER AND REPLACE IT IF IT FALLS WITHIN THE SERIAL NUMBER RANGE. REPLACEMENT OF THE AXLE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY SERVICE DEPARTMENT ... Read more
Complaint Statistics
3 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES | 2 |
| WHEELS | 1 |
TIRES
Aug 20, 2013
Incident date: Jul 18, 2013
WITHIN ONE HOUR OF LEAVING HOME HAD THREE SEPARATE TIRE BLOWOUTS ON RV. TIRES DID NOT APPEAR WORN, INFLATED PROPERLY, LOAD APPROPRIATE, AND STORED UNDER COVER. LESS THAN 6000 MILES ON THESE 2 YEAR OLD ORIGINAL EQUIPMENT ON HEARTLAND BIG COUNTRY RV. OCCURRED ON I-35 DALLAS CAUSING SIGNIFICANT DAMAGE ... Read more
WHEELS
Nov 3, 2012
Incident date: Nov 1, 2012
THE AFFECTED PARTS SECTION ABOVE WOULD NOT KEEP MY AFFECTED PARTS LISTED, SO THEY WERE THE DELAMINATED TIRE, FENDER SKIRTING AND SOME WIRING. WHILE TOWING MY 2011 3250 TS BIG COUNTRY FIFTH WHEEL AT APPROXIMATELY 35 MPH MY DRIVERS SIDE FRONT TIRE TREAD ON THE CAMPER DELAMINATED. THE CAMPER WAS PULLE... Read more
Crash
TIRES
Sep 29, 2012
Incident date: Sep 10, 2012
TREAD CAME OFF TIRE WILL TRAVELING ON I-515 IN HENDERSON NV. TIRE WAS PROPERLY INFLATED AS WE HAD LEFT THE SERVICING DEALERSHIP JUST 30 MINUTES PRIOR. THIS BRAND OF TIRE SEEMS TO HAVE A HIGH FAILURE RATE IF THE COMPLAINTS ON THE HEARTLAND OWNERS FORUM ARE ANY INDICATION. *TR
Technical Service Bulletins — 2011 HEARTLAND BIG COUNTRY
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 2 |
No comms 2022-07
Aug 3, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2022 for Heartland Recreational Vehicles, LLC.
No comms 2022-11
Dec 2, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2022 for Heartland Recreational Vehicles, LLC.
HEARTLAND BIG COUNTRY — All Years Overview
Complete safety history for the HEARTLAND BIG COUNTRY across all model years (2007–2024).
19
Total Recalls
19
Total Complaints
0
Investigations
1
Reported Crashes
1
Reported Fires
0
Reported Deaths
HEARTLAND BIG COUNTRY — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.