2016 HARLEY-DAVIDSON XG750

TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON XG750. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V927000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED VISALIA HARLEY-DAVIDSON AT 559-733-4647 (LOCATED AT 30681 N HIGHWAY 99, VISALIA, CA 93291) AND WAS INFORMED THAT THE PART WAS BACKORDERED. THE CONTACT WAS NOT CALLED BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY SON DRIVING THIS MOTORCYCLE WAS CUT OFF BY ANOTHER DRIVER. THE REAR BRAKES APPEARED TO HAVE LOCKED UP. THIS RESULTED IN A FATALITY- MY SON WAS KILLED. WE JUST GOT NOTICE THAT THERE IS A RECALL FOR THIS BRAKE ISSUE AND THERE IS NO REPAIR AVAILABLE.

TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON STREET 750 (XG750). THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V927000 (SERVICE BRAKES). AFTER CONTACTING SALEM HARLEY-DAVIDSON (3601 SILVERTON RD NE, SALEM, OR) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 HARLEY-DAVIDSON STREET 750 (NA). IN FEBRUARY OF 2019, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE BRAKES. THE DEALER (HIGH DESERT HARLEY-DAVIDSON, 2310 E CINEMA DR, MERIDIAN, IDAHO) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY STREET 750 HAD FUEL PUMP ISSUES, CULMINATING WITH A FAILURE TO START UNLESS THE THROTTLE WAS HELD WIDE OPEN, AND WHEN RUNNING, THE ENGINE WOULD SURGE AND DROP IN POWER UNPREDICTABLY. HARLEY'S SERVICE DEPT STATES THAT THE ISSUE IS WITH THE FUEL PUMP. THIS IS INSANE, CONSIDERING THE BIKE HAS LESS THAN 400 MILES ON IT. THE BIKE SUFFERED THESE ISSUES WHEN STARTING, IDLING, AND IN MOTION, ON A CITY STREET. THIS SEEMS TO BE THE EXACT SAME PROBLEM AS WAS ADDRESSED IN THE 2015 RECALL OF THE SAME BIKE, WHERE THE FUEL PUMPS WERE CAUSING ENGINE SURGES AND LOSS OF POWER. I AM SUBMITTING THIS COMPLAINT BECAUSE IT SEEMS TO HAVE NOT BEEN ADDRESSED IN LATER YEAR BIKES.

MY STREET 750 HAD FUEL PUMP ISSUES, CULMINATING WITH A FAILURE TO START UNLESS THE THROTTLE WAS HELD WIDE OPEN, AND WHEN RUNNING, THE ENGINE WOULD SURGE AND DROP IN POWER UNPREDICTABLY. HARLEY'S SERVICE DEPT STATES THAT THE ISSUE IS WITH THE FUEL PUMP. THIS IS INSANE, CONSIDERING THE BIKE HAS LESS THAN 400 MILES ON IT. THE BIKE SUFFERED THESE ISSUES WHEN STARTING, IDLING, AND IN MOTION, ON A CITY STREET. THIS SEEMS TO BE THE EXACT SAME PROBLEM AS WAS ADDRESSED IN THE 2015 RECALL OF THE SAME BIKE, WHERE THE FUEL PUMPS WERE CAUSING ENGINE SURGES AND LOSS OF POWER. I AM SUBMITTING THIS COMPLAINT BECAUSE IT SEEMS TO HAVE NOT BEEN ADDRESSED IN LATER YEAR BIKES.

EXHAUST SYSTEM BURN HAZARD. THE EXHAUST SYSTEM HAS AN INEFFECTIVE HEAT SHIELD FOR THE RIGHT SIDE FOOT/LEG AREA. THE HEAT SHIELD REACHES TEMPERATURES OVER 250 DEGREES IN UNDER 30 SECONDS FROM SHUTTING OFF THE ENGINE OR SETTING AT LONG STOPLIGHTS. ATTEMPTING TO RIDE OR RE-MOUNT A RECENTLY RIDDEN MOTORCYCLE WILL BLISTER BARE SKIN ON CONTACT.

EXHAUST SYSTEM BURN HAZARD. THE EXHAUST SYSTEM HAS AN INEFFECTIVE HEAT SHIELD FOR THE RIGHT SIDE FOOT/LEG AREA. THE HEAT SHIELD REACHES TEMPERATURES OVER 250 DEGREES IN UNDER 30 SECONDS FROM SHUTTING OFF THE ENGINE OR SETTING AT LONG STOPLIGHTS. ATTEMPTING TO RIDE OR RE-MOUNT A RECENTLY RIDDEN MOTORCYCLE WILL BLISTER BARE SKIN ON CONTACT.