2004 HARLEY-DAVIDSON SOFTAIL Recalls, Complaints & Safety

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

ON CERTAIN MOTORCYCLES, A CONDITION OCCURS THAT COULD ALLOW PRESSURE TO BUILD UP IN THE FUEL TANK. ON FUEL INJECTED VEHICLES, THIS CONDITION COULD CAUSE FUEL TO SPRAY OUT UNEXPECTEDLY WHEN THE FUEL CAP IS REMOVED. ON CARBURETED VEHICLES, EXCESSIVE FUEL COULD BE TRANSFERRED TO THE CARBURETOR, WHICH... Read more

Consequence

THESE SITUATIONS COULD CAUSE SERIOUS PERSONAL INJURY OR CREATE A FIRE HAZARD FOR PERSONS OR PROPERTY ON OR NEAR THE MOTORCYCLE.

Remedy

DEALERS WILL TEST EACH CANISTER FOR BLOCKAGE, THEN REPLACE AS NECESSARY. THE RECALL BEGAN NOVEMBER 4, 2004. OWNERS SHOULD CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

2,828 vehicles affected

Manufacturer: HARLEY-DAVIDSON MOTOR COMPANY

Complaint Statistics

4 total complaints

Top Reported Components

Component	Complaints
WHEELS	1
ENGINE AND ENGINE COOLING	1
SUSPENSION:FRONT	1
UNKNOWN OR OTHER	1

Incident date: Nov 10, 2008

THIS IS A FAILURE OF THE ELECTRONIC SECURITY SYSTEM ON A 2004 HD HERITAGE MOTORCYCLE. WE NOTICED AN ELECTRONIC FAILURE SEVERAL TIMES AND OVER THE COURSE OF ONE YEAR FOUND THAT IT OCCURRED ONLY AND CONSISTENTLY EVERY TIME WE PARKED IN THE IMMEDIATE VICINITY OF OVERHEAD HIGH TENSION LINES. WHILE ONLY ... Read more

Incident date: Jul 6, 2005

AFTER 500 MILES, WOBBLE WAS DISCOVERED IN HANDLEBARS BETWEEN 38 TO 42 MILES PER HOUR. TAKEN TO DEALER WAS TOLD IT WAS TRAIT ON MODEL. CALLED HARLEY, THEY TOLD ME TO TAKE IT TO ANOTHER DEALER OF MY CHOICE. TOOK BACK TO DEALER WHERE PURCHASE WAS MADE. THEY ADJUSTED STEERING HEAD BEARINGS. PROBLEM... Read more

Incident date: Dec 26, 2003

VEHICLE STALLED INTERMITTENTLY. DEALER STATED THE VEHICLE NEEDED NEW PIPES, AIR BREATHER AND CARBURETOR.*AK

Incident date: Apr 17, 2004

WHILE DRIVING AT HIGH SPEEDS VEHICLE SHOOK, CAUSING CONSUMER TO SLOW DOWN. CONSUMER CONTACTED DEALERSHIP ABOUT THIS ISSUE, HOWEVER, THE PROBLEM RECURRED. *AK THE BIKES WHEELS WERE UNSTABLE. THE SOLID WHEELS CAUGHT WIND VORTICIES WHICH CAUSED THE VEHICLE TO BE UNSTABLE. THE DEALER REFUSE TO CHAN... Read more

HARLEY-DAVIDSON SOFTAIL — All Years Overview

Complete safety history for the HARLEY-DAVIDSON SOFTAIL across all model years (1995–2012).

12 Total Recalls

54 Total Complaints

0 Investigations

3 Reported Crashes

1 Reported Fires

0 Reported Deaths

HARLEY-DAVIDSON SOFTAIL — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2013	0	1	View
2012	1	4	View
2011	1	3	View
2010	0	1	View
2008	0	2	View
2007	1	3	View
2005	3	4	View
2004 (current)	1	4
2003	0	8	View
2002	0	5	View
2001	0	2	View
2000	0	7	View
1999	1	0	View
1998	1	3	View
1997	1	1	View
1996	1	3	View
1995	1	3	View

Other HARLEY-DAVIDSON Models

Model	Recalls	Complaints
FLHX	34	235	View
FLHTCU	33	332	View
SE OHLINS INVERTED FORKS	33	0	View
FAIRING LOWERS	33	0	View
FLHTP	32	14	View
FLHP	29	32	View
FLHTC	29	130	View
FLHR	28	99	View