2018 HARLEY-DAVIDSON FLHXS

1 recalls — 7 complaints

18V734000 Oct 18, 2018
POWER TRAIN:CLUTCH ASSEMBLY
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2017-2018 Police Road King (FLHP), Road King (FLHR), Road King Special (FLHRXS), Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Ultra Limited Low (FLHTKL), Ultra Limited Shrine (FLHTK SHRINE), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide Ultra (FLTRU), Road Glide (FLTRX), Road Glide Special (FLTRXS), Freewheeler (FLRT), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE) and CVO Street Glide (FLHXSE) motorcycles, 2017 Softail Slim S (FLSS), Fat Boy S (FLSTFBS) and CVO Pro Street Breakout (FXSE) motorcycles, 2018 115th Anniversary Ultra Limited (FLHTK ANV), 115th Anniversary Street Glide (FLHX ANV), 115th Anniversary Street Glide Special (FLHXS ANX), 115th Anniversary Tri Glide Ultra (FLHTCUTG ANV), 115th Anniversary CVO Limited (FLHTKSE ANV) and CVO Road Glide (FLTRXSE) motorcycles. The secondary clutch actuator cylinder may leak fluid internally and the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch.
Remedy: Harley-Davidson will notify owners, and dealers will install a new secondary clutch actuator piston assembly, free of charge. The recall began November 5, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0173.
177,636 vehicles affected
POWER TRAIN Apr 4, 2019
TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTH COUNTRY HARLEY-DAVIDSON (LOCATED AT 3099 NORTH BELFAST AVENUE, AUGUSTA, ME 04330, (207) 622-7994) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
POWER TRAIN Mar 13, 2019
TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON STREET GLIDE (FLHXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERT'S BARRACUDA HARLEY-DAVIDSON (2805 54TH AVE N, ST. PETERSBURG, FL 33714, (727) 527-9672) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VINE TOOL CONFIRMS PARTS NOT AVAILABLE...*BF CONSUMER STATED RECALL REPAIRS WERE COMPLETED NO ACTION IS NEEDED.*JB
POWER TRAIN Mar 13, 2019
DRIVING AROUND A CURVE IN THE STATE BACK ROAD (35-40MPH MAX) AND LOST CONTROL OF MOTORCYCLE; CRASHED INTO A GUARD RAIL. I CAN PROVIDE BETTER DETAILS AND PHOTOS.
Crash 1 injured
POWER TRAIN Jan 16, 2019
TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DESTINATION HARLEY-DAVIDSON (LOCATED AT 2302 PACIFIC HWY E, TACOMA, WA 98424, (253) 922-3700) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ENGINE Jan 5, 2019
I RECEIVED A NOTICE ON NOV.05, 2018 HARLEY DAVIDSON RECALL NO. 0173 NHTSA RECALL NO. 18V734. I WENT APPROXIMATELY ON NOV. 17, 2018 TO DROP OFF THE MOTORCYCLE AT ONE OF THE LOCAL HARLEY DEALERSHIPS IN GARLAND TX. AND WAS TOLD BY ONE OF THE TECHNICIANS THAT I WOULD HAVE TO GET ON THE LIST AND THAT I WOULD BE CALLED WHEN IT CAME MY TURN DUE TO THEM NOT HAVING THE PARTS NEEDED TO FIX THE RECALL. I WENT BACK ON 18TH OF DEC. 2018 AND ASKED ONE OF THE TECHNICIANS IF HE HAD ANY IDEA ON THE WAIT AND FOR THE FIX. HE SAID HE COULDN'T GIVE ME AN ANSWER. HE SAID THERE WERE 59 PPL AHEAD OF ME AND THAT IT COULD TAKE UP TO 2 MORE MONTHS BEFORE IT BECAME MY TURN. SO I ASKED IF I COULD GET A LOANER SINCE I AM STILL PAYING ON SOMETHING THAT I CANT USE DUE TO THE RECALL (INTERNAL TRANSMISSION LEAKAGE THAT MAY CAUSE A CRASH) AND HE SAID THAT THEY COULDN'T AND THAT I WOULD HAVE TO CALL HARLEY DAVIDSON CORPORATE. I CALLED HD CORPORATE AND THEY TOLD ME TO GET WITH THE DEALERSHIP, AND THAT I SHOULD STILL BE ABLE TO RIDE MY BIKE. I TOLD JOE (GUY AT HD CORPORATE) THAT I WASN'T GOING TO RIDE IT BECAUSE THE SERVICE TECH AT THE DEALERSHIP SAID HE WOULDN'T RECOMMEND RIDING IT, SO BASICALLY THE RUN AROUND. I AM REACHING OUT TO Y'ALL TO SEE IF I CAN REQUEST A LEMON LAW ON THIS MOTORCYCLE SINCE I AM STILL PAYING ON IT AND CAN'T ENJOY IT DUE TO THEIR UNTIMELY SOLUTION . THANK YOU IN ADVANCE, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
POWER TRAIN Jan 5, 2019
I RECEIVED A NOTICE ON NOV.05, 2018 HARLEY DAVIDSON RECALL NO. 0173 NHTSA RECALL NO. 18V734. I WENT APPROXIMATELY ON NOV. 17, 2018 TO DROP OFF THE MOTORCYCLE AT ONE OF THE LOCAL HARLEY DEALERSHIPS IN GARLAND TX. AND WAS TOLD BY ONE OF THE TECHNICIANS THAT I WOULD HAVE TO GET ON THE LIST AND THAT I WOULD BE CALLED WHEN IT CAME MY TURN DUE TO THEM NOT HAVING THE PARTS NEEDED TO FIX THE RECALL. I WENT BACK ON 18TH OF DEC. 2018 AND ASKED ONE OF THE TECHNICIANS IF HE HAD ANY IDEA ON THE WAIT AND FOR THE FIX. HE SAID HE COULDN'T GIVE ME AN ANSWER. HE SAID THERE WERE 59 PPL AHEAD OF ME AND THAT IT COULD TAKE UP TO 2 MORE MONTHS BEFORE IT BECAME MY TURN. SO I ASKED IF I COULD GET A LOANER SINCE I AM STILL PAYING ON SOMETHING THAT I CANT USE DUE TO THE RECALL (INTERNAL TRANSMISSION LEAKAGE THAT MAY CAUSE A CRASH) AND HE SAID THAT THEY COULDN'T AND THAT I WOULD HAVE TO CALL HARLEY DAVIDSON CORPORATE. I CALLED HD CORPORATE AND THEY TOLD ME TO GET WITH THE DEALERSHIP, AND THAT I SHOULD STILL BE ABLE TO RIDE MY BIKE. I TOLD JOE (GUY AT HD CORPORATE) THAT I WASN'T GOING TO RIDE IT BECAUSE THE SERVICE TECH AT THE DEALERSHIP SAID HE WOULDN'T RECOMMEND RIDING IT, SO BASICALLY THE RUN AROUND. I AM REACHING OUT TO Y'ALL TO SEE IF I CAN REQUEST A LEMON LAW ON THIS MOTORCYCLE SINCE I AM STILL PAYING ON IT AND CAN'T ENJOY IT DUE TO THEIR UNTIMELY SOLUTION . THANK YOU IN ADVANCE, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
SERVICE BRAKES Aug 8, 2018
I EXPERIENCED A FRONT BRAKE LOCK-UP THAT THREW ME OFF THE BIKE, AND ALMOST GOT RAN OVER BY THE CAR BEHIND ME. IT SEEMED THAT IT COULD HAVE BEEN THE CALIPERS, BUT DON'T KNOW FOR SURE. I WAS GOING AT 20 MILES PER HOUR AS WAS STARTING TO ACCELERATE FROM A STOP LIGHT. I CALLED THE LOCAL DEALER AS THE BIKE IS BRAND NEW, AND THEY CAME AND PICKED IT UP UNDER THE WARRANTY.