2020 HARLEY-DAVIDSON FLHXS Recalls, Complaints & Safety

EXTERIOR LIGHTING:BRAKE LIGHTS

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2022 Trike and CVO Trike and 2020-2022 Touring and CVO Touring motorcycles. Please refer to Addendum A for specific vehicle model details. Due to a software error, the brake lights may illuminate without the rider applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Remedy: Dealers will update the software on Touring and CVO Touring motorcycles. On Trike and CVO Trike motorcycles, a new pressure switch will also be installed. All repairs will be performed free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0635.

199,419 vehicles affected

The contact owns a 2020 Harley Davidson FLHX Street Glide. The contact stated while riding approximately 60 MPH, the battery started draining and the motorcycle started losing motive power. The contact stated that the "Device connected to the USB port Draining Power - Disconnect Device” message was displayed. The contact rode to a dealer where and was informed that a fuse was blown; however, the cause for the blown fuse was unknown. The manufacturer was not notified of the failure. The motorcycle was repaired. The failure mileage was approximately 5,100.

I purchased this bike brand new from Superstition Harley Davidson in 2021. I noticed early on when riding on a straight freeway that the front end seemed to lean right. At first, I thought this was an optical allusion. Upon close inspection, I noticed that the fairing was tweaked to the left and actually rubbed on the clutch hydraulic line. (almost like someone from the factory or the dealer tried compensating for the front end "twist"). I took the bike in under warranty and requested that they properly align every thing up. They aligned the fairing of equal distance on both sides of the handlebars and is no longer rubbing on the clutch hydraulic clutch line. This exasperated the problem as now it REALLY appears that everything leans to the right. Harley Davidson Factory Rep told me that sometimes when the forks are "torqued down" during assembly that they will sometimes "twist" to some degree and that there was no adjustment available. That this issue is NOT a defect and that that's just "how it is" with some of these bikes. The Service Manager told me they are almost all like that. I asked if any bikes are actually level and straight. He said some were. I said I want one of those. Now I can't seem to "un see" this while riding. If this is a "common issue" with Harley Davidson, this seems like a defect to me. It seems like this could be dangerous.