2010 GMC ACADIA Recalls, Complaints & Safety

STRUCTURE:BODY:HATCHBACK/LIFTGATE

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

691,144 vehicles affected

SEAT BELTS

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

1,339,355 vehicles affected

AIR BAGS:SIDE/WINDOW

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

1,176,407 vehicles affected

SEAT BELTS

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

207,210 vehicles affected

The contact owned a 2010 GMC Acadia. The contact stated that while driving at an undisclosed speed, white and black smoke had leaked into the interior cabin through the air vents. No warning lights illuminated. The vehicle had caught on fire under the hood. The contact pulled over to the side of the road when the vehicle was engulfed in flames. The local fire department arrived on scene and extinguished the fire. The source of the fire was unidentified. A police report was filed. The contact sought medical attention for smoke inhalation. The vehicle was towed to a local tow lot via the insurance provider. The vehicle was deemed a total loss. The local dealer was not contacted. In addition, the contact related the failure to an unknown NHTSA Campaign that was previously repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Fire 1 injured

Shift to park issue known recall issue in other GMC Acadias ... Vehicle will not lock into park and can NOT remove key anymore electrical still runs in vehicle causing the battery to drain ... Now have to force vehicle to shift into Park as best as possible but still does not fully lock into Park gear anymore ... I was shifting into Park.

Check Engine Light. Faulty timing chain. Rack and pinion repairs needed. Examined by two automotive locations: LaFontaine Automotive GMC of Ann Arbor (Michigan) and Mazur's Total Automotive in Pinckney, MI

When drving at a slower speed to make a sharp turn, steering wheel almost locks up or have to use both hands to turn the wheel. As if there is no power steering in the vehicle. At times you can not turn as sharp as needed putting you in danger of being hit by another vehicle.

Timing chain and gears

The contact owns a 2010 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the contact that the high- and low-pressure hoses, steering pump, and rack and pinion needed to be replaced. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 145,000.

The car completely stopped while driving. Upon towing it to the shop, they stated the timing chain cause the engine to not work. This is a safety hazard due to anyone could of gotten hurt or this could have cause an accident due to I was not able to steer or do anything.

Timing chain was replaced on 11/26/2019 and failed again on 02/09/2022. Needs to be a manufacturer defect that gets fixed for free. So dangerous.

all the wiring under the dash has got the installation melted off of the wiring and can't get the vehicle to start or get any power to the battery or ect and the fuse box under the dash has 50 fuses in it and out of all of them only one of them out of 50 is getting power and to me it's a fire Hazzard and i think gmc needs to do a recall on it or replace my vehicle i've got it in a garage now and that's what the mechanic has found out about is the wiring under the dash

The contact owns a 2010 GMC Acadia. The contact stated that the vehicle failed to start without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact was informed by an independent mechanic that the failure was due to the timing chain and rod bearings. The failure mileage was approximately 133,208.

power train came up on a computer check witch looks like the same problem that is already on here my engine light is on as long as my abs and track control light stable light is on

2010 GMC Acadia transmission had to be replaced due to faulty wave plate. I have seen many others with this same problem. GM is aware of the issue and even issued a special warranty for 2007-2009 models. 2010 models are having this same issue. GM should stand behind their products and issue a recall. This cost us over $3000.

The same model and year has a recalled for a steering issue. But due to mine having a salvage title it is not cover. They say it is NOT a safety issue. And that is NOT true. It is to the point that I can’t hardly even turn it. It is so hard to turn the steering wheel. And it is getting worse. It is a safety issue if you can’t turn the steering wheel it can cause a wreck. Please please help me with this issue..

The contact owns a 2010 GMC Acadia. The contact stated while driving 45 mph, the vehicle began to idle rapidly and smoke was exiting the hood. The contact stated there was no warning light illuminated. The contact was able to park on the side of the road for approximately an hour before driving to her residence. The contact never saw a fire while examining the vehicle. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the timing chain to be replaced along with an oil leak. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.

Fire

I purchased this vehicle in Feb. 2021. Shortly after my purchase I noticed the steering would tighten up randomly when turning corners making it very difficult to steer / control the vehicle. It also does this when parking. This has happened numerous times since I purchased the vehicle. I googled the problem and found some info dated in September 16, 2014 indicating GM's Special Coverage Adjustment - Loss of Power Steering Assist indicating the special coverage covers condition described for 10 years after 1st svc date (the Carfax I received said was 2.10.2011) or 150,000 mi whichever occurs first from date vehicle originally placed in service regardless of ownership. I purchased my vehicle from a dealership on 2.03.2021 - took possession 2.06.2021. My vehicle only has 73,676 mi on it. I reached out to general motors to see if they would assist with the problem since I was not aware the issue prior to purchasing and I am the second owner. They declined and told me to contact my dealership and work with them.

BACK SEAT ARM REST BRACKET WELDS FAILED. NOT ENOUGH PENETRATION. WHAT ELSE DOESN'T HAVE ENOUGH WELD PENETRATION ON THE SEAT FRAMES? WORKING IN AN AUTOMOTIVE SEATING FACILITY I KNOW THE IMPORTANCE.

IN 2013 GMC SENT A LETTER THAT THE ENGINE COOLANT MAY LEAK FROM THE WATER PUMP SHAFT SEAL AND RESULTS IN WATER PUMP FAILURE. THEY SAID DO NOT TAKE YOUR VEHICLE IN UNLESS YOU THINK YOU HAVE A LEAK. THEY ALSO SAID IF THIS CONDITION OCCURS WITHIN 10 YRS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 120,000 MILES THEY WILL COVER REPAIRS. HOWEVER, AT THE END IT SAYS ALL WORK HAS TO BE COMPLETED BY OCTOBER 31, 2014. BY JULY 2019 BEFORE THE 10 YRS AND THE 120,000 MY VEHICLE FAILED ON THE HIGHWAY. THE COOLANT LEAKING ON THE TRANSFER CASE/AXEL FROM THE WATER PUMP CAUSED IT TO FAIL AND NEEDED TO BE REPLACED. THEY DID NOT HONOR REIMBURSEMENT AND MADE THE TERMS OF THEIR WARNING CONFUSING AND DIFFICULT TO PARTICIPATE IN. WHILE DRIVING ON THE HIGHWAY THE VEHICLE BEGAN TO SHAKE AND BLACK SMOKE SPILLED OUT FROM THE HOOD.

I PURCHASED THIS VEHICLE ON JUNE 25 ,2020 AND ON AUGUST 19,2020 IT BROKE DOWN ON THE EXPRESSWAY WHILE I WAS TRANSFERRING FROM ONE HOSPITAL TO ANOTHER HOSPITAL WITH ME I'LL 3 YEAR OLD .I REPLACED THE BATTERY AND STARTER IT STILL WOULD NOT CRANK I SENT IT TO BUICK GMC IN MORROW AND THEY TOLD ME THAT THE MOTOR WAS COMPLETELY GONE. I PAID MY CAR NOTE UP UNTIL FEBRUARY 5,2021 AND I DON'T HAVE A VEHICLE BECAUSE IT NEEDS A NEW MOTOR.

THE TRANSMISSION SLIPS. WHEN YOU START THE VEHICLE IT SOMETIMES STARTS IN THE WRONG GEAR AND NEEDS TO BE SHUT OFF AN RESTARTED, OTHERWISE IT RUNS ON TOO MANY RPM. AT TIMES WHEN PUSHING ON THE GAS, AFTER A STOP AT A LIGHT, IT DOES NOT MOVE FOR A WHILE. WHEN IT DOES MOVE IT JERKS AND ABRUPTLY STARTS. THE RUNNING DAY HEAD LAMP OVERHEATS AND BURNS OUT THE LIGHT BULB, CAUSING IT TO EXPLODE.

VEHICLE WAS BACKED INTO A CONCRETE PORCH IN THE DRIVEWAY AT A LOW SPEED. SIDE AIRBAGS NEAR THE FRONT SEATS PARTIALLY DEPLOYED, SEPARATING THE PLASTIC AND RELEASING SMOKE/POWDER INTO VEHICLE WITHOUT DEPLOYING THE AIRBAG AND LOCKED THE SEAT BELTS SO TIGHTLY IT BROKE THE PLASTIC BASE OF THE SEAT BELTS.

TL* THE CONTACT OWNS A 2010 GMC ACADIA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ADDITIONALLY, THE HEADLAMP CONNECTOR WERE REPLACED FOR OVERHEATING AND MELTING. THE VEHICLE WAS TAKEN TO A DEALER (BOB HOWARD BUICK GMC ADDRESS: 13300 BROADWAY EXT, OKLAHOMA CITY, OK 73114) THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE DIAGNOSIS WAS FAILED HEADLAMPS THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED HOWEVER OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. TP

POWER STTERING IS LOCKING UP. HAVE CHECKED THE FLUID ITS FULL. MAKES IT VERY HARD TO STEER WHEN YOU MAKE TURNS

STARTED TO DRIVE TRUCK, TURNED OUT OF DRIVEWAY IN RESIDENTIAL NEIGHBORHOOD, MAX SPEED IS 45 MPH AND WAS ABLE TO DRIVE AND THEN THE STEERING WHEEL LOCKED UP 2 MILES DOWN THE CITY STREET. COULDN'T TURN LEFT OR RIGHT AND ALMOST CRASHED INTO A T INTERSECTION POWER STEERING FLUID WAS AT MAX AND NO ENGINE LIGHT OR STATUS WAS LIT.

FIRST PROBLEM IS THAT THE POWER STEERING IS HARD TO TURN WHEN NOT MOVING OR WHILE DRIVING AT SLOWER SPEEDS AS IF THERE IS NO POWER STEERING AT ALL. SECOND PROBLEM IS THE TRANSMISSION OCCASIONALLY WILL NOT SHIFT FROM 1ST GEAR WHICH WILL CAUSE ME TO PULL OVER TO A COMPLETE STOP THEN ACCELERATE AGAIN ALLOWING IT TO SHIFT.

WHEN I SLOW DOWN TO MAKE A TURN REGARDLESS IF I TURN RIGHT OR LEFT IT'S VERY HARD TO STEER. SOMETIMES IT MAKES A WHINING NOISE THAT IT'S NEVER MADE BEFORE UNTIL NOW AND AS OF THIS PAST WEEKEND ANY TIME I TRY TO TURN ITS EXTREMELY HARD. I ALMOST GOT HIT SEVERAL TIMES JUST TRYING TO GET MY CAR HOME FROM A FRIEND'S HOUSE. MY HUSBAND CHECKED THE POWER STEERING FLUID AND IT'S FULL. *TR

THE ABS AND THE TRACTION CONTROL LIGHT CAME ON ALL OF SUDDEN WHEN I WAS DRIVING DOWN THE INTERSTATE AND IT JUST STAYS ON. *TR

MY CHECK ENGINE LIGHT WAS ON SO I TOOK IT TO MY MECHANIC BECAUSE I NEED AN INSPECTION STICKER. FOUND OUT TODAY AFTER I TOOK IT TO A GMC DEALER THAT I NOW NEED TO REPLACE MY TIMING CHAIN. I'VE ONLY OWNED THE CAR A YEAR AND A HALF. I BOUGHT AN EXTENDED POWER TRAIN WARRANTY BUT DOUBT ITS COVERED. THIS SHOULD BE COVERED BY THE RECALL, IT SEEMS TO BE AN ISSUE FOR MORE THAN JUST ME.

CAR WOULD NOT START AFTER PUTTING GAS IN IT. WE TOOK IT TO THE MECHANIC THAT REPLACED THE TIMING CHAIN AND HE SAID THE ENGINE WENT OUT OF TIMING CAUSED THE ENGINE TO BE OUT OF TIME, COMBUST, AND DESTROY THE ENGINE.

CHECK ENGINE LIGHT CAME ON. TOOK IT TO CHECK THE CODES AND MECHANIC SAYS THAT MY TIMING CHAIN IN STRETCHED. THERE IS ONLY 114,XXX MILES ON IT. IT'S GOING TO COST A LOT TO GET IT FIXED.

WHILE DRIVING OR NOT THE CAR HAS A DISPLAY ON SCREEN ON ODOMETER OF PARK ASSIST OFF NO CODE COMES UP OTHER THEN THIS ON DISPLAY ON ODOMETER.

TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER:[XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. *MP ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

LEFT SIDE IMPACT SENSOR, DRIVER'S SIDE AIRBAG, PASSENGER PRESENCE MODULE, FRONT STRUTS, REAR UPPER CONTROL ARMS, FRONT BRAKE PADS AND ROTORS, STEERING GEAR... ALL AT ONCE.

I NOTICED BOTH OF MY DRIVING LIGHTS HAD GONE OUT AND WENT TO REPLACE. THEY ARE THE HID HEADLIGHT ASSEMBLIES AND THE DRIVING LIGHT SOCKETS AND BULBS MELTED TOGETHER RESULTING IN CRACKING THAT REFLECTOR/PROJECTION IN THE ASSEMBLY.MY VIN IS NOT THE "VIN SPECIFIC" INCLUDED IN THE SPECIAL RECALL 14283, BUT I HAVE THAT EXACT ISSUE.

TIMING CHAIN ISSUES. FAILED TENSIONER. 114,00 MILES

THE VEHICLE STARTED WITH A MISS IN THE ENGINE AND TOOK IT TO OUR LOCAL GMC DEALERSHIP AND THEY TOLD US IT WOULD NEED A NEW ENGINE BECAUSE OF THE TIMING BELT AND BEING OUT OF TIME, SAID IT WOULD BE $5000. SO WE WANTED A SECOND OPINION AND HAD IT TOWED TO MY MECHANIC WHICH IS A ASE CERTIFIED MECHANIC AND HE SAID THE SAME THING BUT HE SAID HE COULD JUST REPLACE THE TIMING BELT AND GET IT GOING AND HE REPLACED IT BUT ITS STILL OUT OF TIME AND IT COST $3250. THE GM DEALERSHIP KNEW OF THE PROBLEM AND SAID IT WAS A COMMON PROBLEM WITH THEM AND THAT THE 2009 MODEL WAS COVERED UNDER THE ENGINE RECALL BUT NOT 2010 OR NEWER EVEN THOUGH THEY KNOW ABOUT IT. HAD TO END UP BUYING ANOTHER VEHICLE AND STILL HAVE THE OTHER ONE PARKED IN THE SHED AND CANT DRIVE IT.

I HAVE HAD 2 ENGINES REPLACED IN THIS TRUCK AND NOW THE AIR CONDITIONING IS NOT WORKING AND PLUS NO POWER STEERING. THE TRUCK WILL STEER UPON SPEED. CANNOT PARALLEL PARK BECAUSE OF THIS. WHEN MAKING A TURN REGARDLESS OF LEFT OR RIGHT I HAVE TO STEP ON THE GAS IN ORDER TO STEER THE CAR.

MY ACADIA STARTED ACTING UP AND SHIFTING GEARS HARD WHEN GOING UP MOUNTAINS THEN IT STARTED NOT WANTING TO CHANGE GEARS FROM 3 TO 4 AND THE CODE RAN WAS SHIFTER STUCK ALSO ONCE GETTING IT IN THE SHOP WAS READING 3 OTHER TRANSMISSION CODES AND WAS TOLD MY TRANSMISSION WILL NEED TO BE REBUILT FOR $2800.00 I WAS ALSO TOLD THAT THIS VEHICLE WHEN MADE WAS NOTORIOUS FOR TRANSMISSION ISSUES AND THAT GM WAS COVERING THE PROBLEM UP TO 100K MILES MINE NOW HAS 168K BUT I WAS NEVER TOLD AND IT DIDN'T SHOW AS A RECALL TO HAVE ANYTHING DONE ABOUT THIS. AS A SINGLE MOTHER OF 3 $2800. ISN'T EASY TO JUST COME UP WITH ESPECIALLY AFTER HAVING HAS OTHER PROBLEMS THAT HAD TO BE FIXED. WHAT CAN BE DONE ABOUT THIS?

POWER CHAIN WENT OUT WHILE TAKING A CORNER AND ALMOST PUT MY HUSBAND AND DAUGHTER IN THE DITCH, HE STOPPED AND ALMOST GOT REAR-ENDED. MULTIPLE PEOPLE HAVE TOLD ME THIS IS AN ISSUE WITH THIS VEHICLE, THIS COULD HAVE CAUSED A MAJOR ACCIDENT.

I HAVE TAKEN MY CAR TO 2 DIFFERENT MECHANICS FOR MY A/C NOT BLOWING COLD AIR AND WHEN IT IS REFILLED IT BUILDS UP PRESSURE AND THEN I CAN HEAR IT ALL SPRAYING OUT FROM UNDER THE HOOD LIKE AN AIR HOSE. ALSO, MY CHECK ENGINE LIGHT IS ON I HAVE BEEN TOLD IT IS MY CAMSHAFT SENSOR, I WAS TOLD BOTH OF THESE WERE RECALLED AND THE GMC DEALERSHIP WILL TAKE CARE OF ME FOR FREE, I TOOK MY CAR TO A GMC DEALERSHIP AND THEY WOULD NOT HELP ME AND SAID MY CAR DOESN'T HAVE ANY OPEN RECALLS AND IF THERE WAS THEY STILL COULD NOT HELP ME BECAUSE IT WAS OVER THE MILES REQUIRED. I DO NOT UNDERSTAND HOW PEOPLE WHO HAVE THE SAME YEAR AND MODEL AS MINE WITH THE SAME PROBLEMS IS GETTING THEIRS FIXED FOR FREE BUT I WAS UNABLE TO BE HELPED, I DON'T SEE HOW THIS IS FAIR I AM A SINGLE MOM RIDING AROUND IN THIS HEAT WORKING MY TAIL OFF TO DO THE BEST I CAN . I AM A VERY UNHAPPY GMC CUSTOMER. I HAVE BEEN TRYING TO GET THIS A/C FIXED FOR YEARS AND I CAN'T CATCH A BREAK!