2019 FREIGHTLINER M2 BUSINESS CLASS
3 recalls, 8 complaints - 49 TSBs
21V392000 May 26, 2021
ELECTRICAL SYSTEM
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner eBusiness Class M2 vehicles equipped with 14Xe ePowertrains. The stator assembly wires may have been insufficiently crimped, causing high resistance, overheating, and preventing the high voltage system from starting.
Consequence
A loss of power to the system may cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the motor stator, free of charge. All units were remedied by July 13, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-889.
19V367000 May 14, 2019
SERVICE BRAKES, AIR:DISC
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, Business Class M2, Cascadia, Western Star 5700, and FCCC XC Chassis vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence
Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
Remedy
DTNA will notify the owners and affected vehicle manufacturers, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall is expected to begin July 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.
19V370000 May 14, 2019
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have... Read more
Consequence
An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
Remedy
DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
Complaint Statistics
8 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 3 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| SUSPENSION | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE | 1 |
| ENGINE | 1 |
UNKNOWN OR OTHER
May 3, 2024
Incident date: Apr 12, 2024
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 3, 2024
Incident date: May 10, 2023
When driving and releasing the accelerator, the regen kicks in to slow the car and provide deceleration and regeneration. During this time, you can feel the brake pedal vibrate. When allowing regen to kick in and suddenly driving over a bump or uneven surface, the regen turns off, and thus, the car ... Read more
SUSPENSION
May 3, 2024
Incident date: May 10, 2023
This was December2023Clicking noise when turning. "Rear swaybar bushing replaced (have gap in them when loaded)" also replaced 2 front Axle/CV Boots. Said they were worn. Additionally today, 5/3/2024 got in my car and there is a crack in my windshield that occurred overnight. Crack comes from b... Read more
UNKNOWN OR OTHER
May 3, 2024
Incident date: Jul 13, 2023
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
FUEL SYSTEM, GASOLINE
May 3, 2024
Incident date: Jul 18, 2023
The contact owns a 2018 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
May 3, 2024
Incident date: May 10, 2023
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact noticed a knocking sound coming from the engine compartment. The vehicle was taken to the dealer; however, the engine was checked, and no issues were found with the engine. Th... Read more
ENGINE
May 3, 2024
Incident date: Jul 13, 2023
1. Vehicle went into "limp mode" while driving on the highway. 2. Safety was at risk - Starting slowing down immediately in rush hour traffic. Could not accelerate. Pulled onto shoulder. 3. Dealer could not reproduce. 4. Not inspected by manufacturer, police, or insurance. 5. No warning lamps ... Read more
UNKNOWN OR OTHER
May 3, 2024
Incident date: Jul 18, 2023
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
Technical Service Bulletins, 2019 FREIGHTLINER M2 BUSINESS CLASS
49 manufacturer communications from 37 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 7 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 6 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 110000 ELECTRICAL SYSTEM | 4 |
| 070000 FUEL SYSTEM, GASOLINE | 3 |
| 980000 UNKNOWN OR OTHER | 3 |
| 020000 SUSPENSION | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
TechTalk8108
Feb 6, 2021
350000 EQUIPMENT
Tech Talk discussion on losing TPS signal.
TechTalk8108
Feb 6, 2021
060000 ENGINE AND ENGINE COOLING
Tech Talk discussion on losing TPS signal.
19-008WI
Aug 7, 2019
350000 EQUIPMENT
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
SF585 2
Jun 26, 2019
060000 ENGINE AND ENGINE COOLING
Receiver/Dryer Bracket and CAC Plumbing Interference
SF585
Jun 7, 2019
060000 ENGINE AND ENGINE COOLING
Receiver/Dryer Bracket and CAC Plumbing Interference Field Service Campaign
sb46056
Jun 5, 2019
010000 STEERING
Forward Chassis Wiring Harness
D19M3 GHG17
Mar 8, 2019
110000 ELECTRICAL SYSTEM
D19M3 GHG17 Detroit? DD5? Software Reprogramming
D19M2 GHG17
Feb 28, 2019
350000 EQUIPMENT
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
D19M2 GHG17
Feb 28, 2019
060000 ENGINE (PWS)
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
D19M2 GHG17
Feb 28, 2019
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
D19M2 GHG17
Feb 28, 2019
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
D19M2 GHG17
Feb 28, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
M2 Leaner GTCA
Nov 26, 2018
022000 SUSPENSION:REAR
Customer Advisory letter
M2 Leaner GTCA
Nov 26, 2018
020000 SUSPENSION
Customer Advisory letter
M2 Leaner GTCA
Nov 26, 2018
020000 SUSPENSION
Customer Advisory letter
18-028 Transport
Sep 10, 2018
350000 EQUIPMENT
Important Warranty Information to Freightliner and Western Star dealers on Transporter Photo Requirement Changes
sb0036
Jul 23, 2018
350000 EQUIPMENT
Operating Hours for the Customer Assistance Center
sb6083
Feb 26, 2018
162900 STRUCTURE:BODY:ROOF AND PILLARS
sb6083 Roof Seam Seal Repair
sb3314
Feb 26, 2018
200000 WHEELS
sb3314 Rockwell FF?981 Front Axle Wheel Removal
sb3314
Feb 26, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
sb3314 Rockwell FF?981 Front Axle Wheel Removal
FL758
Dec 22, 2017
030000 BRAKES (PWS)
FL758 Brake Mounting Caliper Bolts
SS1033289
Dec 12, 2017
110000 ELECTRICAL SYSTEM
Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7
SS1032728
Nov 28, 2017
110000 ELECTRICAL SYSTEM
SS 1032728 Bulkhead Module Fault Codes 524280 thru 524286 with FMI 7 Clarification
SS1033180
Jul 25, 2017
980000 UNKNOWN OR OTHER
Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
SS1032974
Jul 11, 2017
980000 UNKNOWN OR OTHER
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
SS1033094
May 12, 2017
070000 FUEL SYSTEM, GASOLINE
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
SS1033094
May 12, 2017
073600 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
SS1032998
Feb 16, 2017
350000 EQUIPMENT
Service Solution SS 1032998 M2 mirror wind noise
SS1032989
Feb 9, 2017
110000 ELECTRICAL SYSTEM
Service Solution SS 1032989 a?? BHM Fault Code Changes
FAB212
Feb 1, 2017
160000 STRUCTURE
Freightliner Action Bulletin FAB212 Aggressive Step Edge
FAB212
Feb 1, 2017
350000 EQUIPMENT
Freightliner Action Bulletin FAB212 Aggressive Step Edge
15TS3
Apr 17, 2016
060000 ENGINE AND ENGINE COOLING
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
15-017
May 18, 2015
070000 FUEL SYSTEM, GASOLINE
15-017 Detroit: Updated Fuel Injector SDTs
15-015
May 4, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-015 Warranty Exclusions Reminder
15-016
May 4, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
15CSA9
Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA9 Release of DiagnosticLink? 8.02
15CSA10
Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA4
Apr 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10
Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
15TS10Rev DD Engine Platform Coolant Filter
14TL-7
Apr 10, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
15TL6
Apr 2, 2015
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-010
Mar 30, 2015
070000 FUEL SYSTEM, GASOLINE
15-010-DLR Transmission Cooler Line Photos
15-010
Mar 30, 2015
100000 POWER TRAIN
15-010-DLR Transmission Cooler Line Photos
15-009 - Detroit
Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009_Detroit_New_SDTs
15TL5
Mar 13, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15TL5 DAVCO Shop Pro? FXP 95
15TL4
Mar 4, 2015
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
15TL4
Mar 4, 2015
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
0237-14
Feb 1, 2014
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
0237-14 Engine Brake Solenoid
12-022
Aug 1, 2012
980000 UNKNOWN OR OTHER
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
FREIGHTLINER M2 BUSINESS CLASS - All Years Overview
Complete safety history for the FREIGHTLINER M2 BUSINESS CLASS across all model years (2018, 2019).
5
Total Recalls
13
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
FREIGHTLINER M2 BUSINESS CLASS - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2019 (current) | 3 | 8 | |
| 2018 | 2 | 5 | View |