2018 FREIGHTLINER M2 BUSINESS CLASS
2 recalls, 5 complaints - 158 TSBs
19V370000 May 14, 2019
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have... Read more
Consequence
An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
Remedy
DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
17V452000 Jul 17, 2017
EQUIPMENT
Defect Description
Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.
Consequence
If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.
Remedy
DTNA will notify owners, and dealers will inspect the vehicle's tow hooks and, depending on their production date codes, will replace them, free of charge. The recall began on September 14, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-742.
Complaint Statistics
5 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 1 |
| TIRES | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| ENGINE | 1 |
| POWER TRAIN | 1 |
UNKNOWN OR OTHER
May 3, 2024
Incident date: Jun 20, 2023
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
TIRES
May 3, 2024
Incident date: Jul 18, 2023
Brand new set of tires. Less than 100 miles on them. During a left turn at roughly 15-25 mph the entire tire separated from the rim on the rear passenger wheel. The tire is in a secure location and can be inspected if needed. This led to an accident. There were no warning indicators such as low pres... Read more
Crash
POWER TRAIN:AUTOMATIC TRANSMISSION
May 3, 2024
Incident date: May 23, 2023
I have 2 ford escapes, a 2015 (referenced in this complaint) and a 2016. Both have experienced catastrophic transmission failure within weeks of each other. The transmission would slip, shudder and eventually disable and indicate service is needed. This happened while traveling highway speeds and th... Read more
ENGINE
May 3, 2024
Incident date: Jun 20, 2023
The contact owns a 2018 Ford F-150. The contact stated that while driving at undisclosed speeds, the oil pressure warning light illuminated. The contact added 1 quart of engine oil. The vehicle was taken to an independent mechanic however, the cause of the failure was not yet determined. The contact... Read more
POWER TRAIN
May 3, 2024
Incident date: Jul 18, 2023
This vehicle will fail to accelerate after stopping at stop sign/ red light or in stop/ go traffic. if i hit the gas pedal it won't actually move for seconds and then it will jolt forward. This becomes very dangerous and scary when pulling out onto busy roads. The RPM will start going up while dri... Read more
Technical Service Bulletins, 2018 FREIGHTLINER M2 BUSINESS CLASS
158 manufacturer communications from 138 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 49 |
| 060000 ENGINE (PWS) | 15 |
| 060000 ENGINE AND ENGINE COOLING | 13 |
| 350000 EQUIPMENT | 10 |
| 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) | 7 |
| 070000 FUEL SYSTEM, GASOLINE | 6 |
| 090000 FUEL SYSTEM, OTHER | 6 |
| 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 5 |
19-008WI
Aug 7, 2019
350000 EQUIPMENT
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
SF585 2
Jun 26, 2019
060000 ENGINE AND ENGINE COOLING
Receiver/Dryer Bracket and CAC Plumbing Interference
SF585
Jun 7, 2019
060000 ENGINE AND ENGINE COOLING
Receiver/Dryer Bracket and CAC Plumbing Interference Field Service Campaign
sb46056
Jun 5, 2019
010000 STEERING
Forward Chassis Wiring Harness
sbu54056
Mar 8, 2019
110000 ELECTRICAL SYSTEM
sbu54056 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter
D19M3 GHG17
Mar 8, 2019
110000 ELECTRICAL SYSTEM
D19M3 GHG17 Detroit? DD5? Software Reprogramming
D19M2 GHG17
Feb 28, 2019
060000 ENGINE (PWS)
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
D19M2 GHG17
Feb 28, 2019
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
D19M2 GHG17
Feb 28, 2019
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
D19M2 GHG17
Feb 28, 2019
350000 EQUIPMENT
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
D19M2 GHG17
Feb 28, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
D18M2
Nov 30, 2018
060000 ENGINE AND ENGINE COOLING
Field Service Campaign-D18M2 ? REVISION 1 GHG17 Detroit? DD13? Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI?)
D18M2
Nov 30, 2018
355100 EQUIPMENT:OTHER:LABELS
Field Service Campaign-D18M2 ? REVISION 1 GHG17 Detroit? DD13? Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI?)
aeoD18M2
Nov 30, 2018
060000 ENGINE AND ENGINE COOLING
Field Service Campaign D18M2 GHG17 GHG17 Detroit? DD13? Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI?)
aeoD18M2
Nov 30, 2018
355100 EQUIPMENT:OTHER:LABELS
Field Service Campaign D18M2 GHG17 GHG17 Detroit? DD13? Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI?)
D18M2
Nov 30, 2018
355100 EQUIPMENT:OTHER:LABELS
Field Service Campaign-D18M2 - REVISION 1 GHG17 Detroit DD13? Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI?)
D18M2
Nov 30, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Field Service Campaign-D18M2 - REVISION 1 GHG17 Detroit DD13? Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI?)
M2 Leaner GTCA
Nov 26, 2018
020000 SUSPENSION
Customer Advisory letter
M2 Leaner GTCA
Nov 26, 2018
022000 SUSPENSION:REAR
Customer Advisory letter
M2 Leaner GTCA
Nov 26, 2018
020000 SUSPENSION
Customer Advisory letter
17-029
Dec 25, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Computer Hook-Up Standard Diagnostic Time Update
FL758
Dec 22, 2017
030000 BRAKES (PWS)
FL758 Brake Mounting Caliper Bolts
17CSA25
Dec 21, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
17CSA24
Dec 14, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17CSA24 Holiday Schedule for the Detroit Customer Support Center
ICI17-037
Dec 12, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FL757 ? Interim Recall Notice
SS1033289
Dec 12, 2017
110000 ELECTRICAL SYSTEM
Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7
17-028
Dec 11, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OWL Enhancement Service Model Field
17CSA23r
Dec 7, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
17-027
Dec 4, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Classroom Training in 2018
17-026
Dec 4, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17-026 Holiday Closure 2017
17TL25
Dec 1, 2017
020000 SUSPENSION
17TL25 TruckCam? Alignment System
SS1032728
Nov 28, 2017
110000 ELECTRICAL SYSTEM
SS 1032728 Bulkhead Module Fault Codes 524280 thru 524286 with FMI 7 Clarification
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
SS1033180
Jul 25, 2017
980000 UNKNOWN OR OTHER
Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
SS1032974
Jul 11, 2017
980000 UNKNOWN OR OTHER
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
SS1033094
May 12, 2017
070000 FUEL SYSTEM, GASOLINE
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
SS1033094
May 12, 2017
073600 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
SS1032998
Feb 16, 2017
350000 EQUIPMENT
Service Solution SS 1032998 M2 mirror wind noise
SS1032989
Feb 9, 2017
110000 ELECTRICAL SYSTEM
Service Solution SS 1032989 a?? BHM Fault Code Changes
FAB212
Feb 1, 2017
160000 STRUCTURE
Freightliner Action Bulletin FAB212 Aggressive Step Edge
FAB212
Feb 1, 2017
350000 EQUIPMENT
Freightliner Action Bulletin FAB212 Aggressive Step Edge
0131-17
Jan 31, 2017
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
0131-17 SPN 521054 (CPC3) (GHG17)
0132-17
Jan 31, 2017
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
0132-17 SPN 521005 (CPC3) (GHG17)
0133-17
Jan 31, 2017
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
0133-17 SPN 625 (CPC) (GHG17)
0134-17
Jan 31, 2017
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
0134-17 Medium Duty - DD5 GHG17 - Exhaust and EGR - EGR Cooler Lower Bracket
0135-17
Jan 31, 2017
030000 BRAKES (PWS)
0135-17 Diagnostic Test - Engine Brake Test Procedure
0135-17
Jan 31, 2017
060000 ENGINE (PWS)
0135-17 Diagnostic Test - Engine Brake Test Procedure
0136-17
Jan 31, 2017
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
0136-17 GHG17 DD5 Medium Duty - Exhaust and EGR - Turbocharger Oil
0136-17
Jan 31, 2017
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
0136-17 GHG17 DD5 Medium Duty - Exhaust and EGR - Turbocharger Oil
0138-17
Jan 31, 2017
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
0138-17 GHG17 DD5 Medium Duty - Exhaust and EGR - EGR Delivery
0139-17
Jan 31, 2017
060000 ENGINE AND ENGINE COOLING
0139-17 Coolant Housing
0140-17
Jan 31, 2017
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
0140-17 Turbocharger Compressor Outlet Pipe
0129-17
Jan 29, 2017
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
0129-17 SPN 102 (MCM) (GHG17)
0126-17
Jan 26, 2017
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
0126-17 SPN 520295 (MCM) (GHG17) - Smart Remote Actuator 1
0125-17
Jan 25, 2017
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
0125-17 SPN 4817 (MCM) (GHG17)
0125-17
Jan 25, 2017
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
0125-17 SPN 4817 (MCM) (GHG17)
0124-17
Jan 24, 2017
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
0124-17 SPN 3720 FMI 14 - (MCM) (GHG17)
0123-17
Jan 23, 2017
060000 ENGINE (PWS)
0123-17 SPN 1483 (CPC3) (GHG17)
0122-17
Jan 22, 2017
060000 ENGINE (PWS)
0122-17 SPN 521058 (CPC3) (GHG17)
0121-17
Jan 21, 2017
060000 ENGINE (PWS)
0121-17 SPN 521050 (CPC3) (GHG17)
0119-17
Jan 19, 2017
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
0119-17 SPN 3217 (MCM) (GHG17)
0118-17
Jan 18, 2017
060000 ENGINE (PWS)
0118-17 Symptom Diagnostics - Oil Leaks
0117-17
Jan 17, 2017
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
0117-17 SPN 5928 (MCM) (GHG17) - EGR H Bridge circuit diagnostics
0116-17
Jan 16, 2017
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
0116-17 SPN 4752 (MCM) (GHG17) - EGR Cooler Efficiency Fault Codes
0111-17
Jan 11, 2017
080000 FUEL SYSTEM, DIESEL
0111-17 SPN 1077 (MCM)(GHG17)
0107-17
Jan 7, 2017
060000 ENGINE (PWS)
0107-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
0106-17
Jan 6, 2017
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
0106-17 SPN 520296 (MCM) (GHG14) and SPN 520296 (MCM) (GHG17)
sb01102
Jan 1, 2017
350000 EQUIPMENT
Retrofitting Trelleborg Engine Mounts for EPA07 and Newer
sb01102
Jan 1, 2017
060000 ENGINE (PWS)
Retrofitting Trelleborg Engine Mounts for EPA07 and Newer
0525-16
May 1, 2016
353000 EQUIPMENT:ELECTRICAL
FMI 3,4,5 Digital Output 2 10 Circuit
15TS3
Apr 17, 2016
060000 ENGINE AND ENGINE COOLING
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
16-010
Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Recognition Program Suspension
16-011
Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
16-008
Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R
Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-009R_OWL Enhancements
16-007
Mar 7, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Warranty Parts Return Address Change
15TL20
Sep 17, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Detroit Data Summaries Application and Kits Are No Longer Available Through PDC
15-028
Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
_NewDetroitCoolantLineSRTs
15-029
Sep 14, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
_Warranty Recognition Program - Coming Soon
15-028A
Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
15-028 New Detroit Coolant Line SRTs
15-017
May 18, 2015
070000 FUEL SYSTEM, GASOLINE
15-017 Detroit: Updated Fuel Injector SDTs
15-015
May 4, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-015 Warranty Exclusions Reminder
15-016
May 4, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
15CSA9
Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA9 Release of DiagnosticLink? 8.02
15CSA10
Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA4
Apr 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10
Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
15TS10Rev DD Engine Platform Coolant Filter
14TL-7
Apr 10, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
15TL6
Apr 2, 2015
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
15-010
Mar 30, 2015
070000 FUEL SYSTEM, GASOLINE
15-010-DLR Transmission Cooler Line Photos
15-010
Mar 30, 2015
100000 POWER TRAIN
15-010-DLR Transmission Cooler Line Photos
15-009 - Detroit
Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009_Detroit_New_SDTs
15TL5
Mar 13, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15TL5 DAVCO Shop Pro? FXP 95
15TL4
Mar 4, 2015
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
15TL4
Mar 4, 2015
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
14TL8
Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14-036
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-036-DLR DTNA & JAD Highlights - Q3
14-038
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038 Additional Detroit Standard Repair Times
14-039
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039 New Detroit Standard Diagnostic Times
Showing 100 of 158 bulletins.
FREIGHTLINER M2 BUSINESS CLASS - All Years Overview
Complete safety history for the FREIGHTLINER M2 BUSINESS CLASS across all model years (2018, 2019).
5
Total Recalls
13
Total Complaints
0
Investigations
1
Reported Crashes
0
Reported Fires
0
Reported Deaths
FREIGHTLINER M2 BUSINESS CLASS - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2019 | 3 | 8 | View |
| 2018 (current) | 2 | 5 |