2004 FORD WINDSTAR

0 recalls, 33 complaints

No recalls found for this vehicle.

Complaint Statistics

33 total complaints 2 fires

Top Reported Components

Component	Complaints
SUSPENSION	6
VEHICLE SPEED CONTROL	3
POWER TRAIN:AXLE ASSEMBLY	3
POWER TRAIN:AUTOMATIC TRANSMISSION	3
ENGINE	3
ELECTRICAL SYSTEM	3
SUSPENSION:REAR	2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR	1
ENGINE AND ENGINE COOLING	1
WHEELS	1

Incident date: Mar 8, 2019

INTERMITTEN THE SPEEDOMETOR DOES NOT WORK AT ALL OR DOES NOT SHOW THE CORRECT SPEED, OVER DRIVE LIGHT BLINK CONSTANTLY, CRUISE DOES NOT WORK AT LL. HAPPEN IN CITY AND HIGHWAY. HITTING A BUMP SOMETIME CORRECT SPEEDOMETER OR DRIVING ON HIGHWAY THIS CONTNUES TO HAPPEN ON A DAILY BASES

Incident date: Oct 17, 2016

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Incident date: Jan 4, 2016

TL* THE CONTACT OWNED A 2004 FORD WINDSTAR. THE CONTACT STATED THAT THE ENGINE CAUGHT ON FIRE. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE RECEIVED ROUTINE MAINTENANCE WHERE THE BATTERY, THE WATER PUMP, AND THE ENGINE BELT WERE REPLACED. THE FIRE DEPARTMENT WAS PRESENT. THE MANUFA... Read more

Fire

Incident date: Apr 1, 2015

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT THE FRONT AXLE FRACTURED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169... Read more

Incident date: Dec 28, 2014

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30-35 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR DRIVER SIDE AXLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER... Read more

Incident date: Aug 3, 2013

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED AS THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT AND RESUMED NORMALLY. THE FAILURE RECURRED ON SEVEN SEPARATE OCCASIONS. TH... Read more

Incident date: Aug 3, 2013

Incident date: Jul 23, 2013

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A CRUNCHING SOUND WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEA... Read more

Incident date: Jul 8, 2013

RETURNED VAN TO DEALERSHIP, REAR END MAKING NOISE. PREVIOUS RECALL (AUGUST 2012) FIX TO REINFORCE REAR AXLE NOW SHOWS AXLE IS CRACKED. FORD SAYS THEY WILL NOT ENACT A REPAIR, AFTER NUMEROUS CALLS TO CUSTOMER SERVICE, THE REP STATED THE RECALL DEPARTMENT STATED THE FIX IS PERFORMING AND THE VEHICL... Read more

Incident date: Jul 8, 2013

Incident date: Apr 27, 2013

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT HER VEHICLE WAS INCLUDED AND REPAIRED UNDER AN UNKNOWN MANUFACTURER'S RECALL FOR THE AXLE. AFTER THE REPAIR, THE AXLE FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MI... Read more

Incident date: May 25, 2012

PURCHASED THE CAR USED ON 5/26/12, DROVE AWAY FROM THE DEALERSHIP AND THE ABS WARNING LIGHT AND THE BREAK WARNING LIGHTS BOTH CAME ON, INDICATING ISSUES WITH ABS. TOOK IT TO THE REPAIR SHOP AND WAS TOLD THAT THE ABS MODULE (??) WAS CAUSING THE ISSUES. CAR DEALERSHIP AND WARRANTY COMPANY REFUSED TO C... Read more

Incident date: May 25, 2012

Incident date: Jun 8, 2012

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, GREY SMOKE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS INSPECTED BY A MECHANIC, WHO STATED THAT THE REAR AXLE BROKE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. TH... Read more

Incident date: Sep 14, 2011

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 30 MPH , THE OVERDRIVE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT SHE TOOK HER FOOT OFF THE ACCELERATOR AND THE VEHICLE SPEED DID NOT DECREASE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS ... Read more

Incident date: Apr 8, 2011

TL*THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 TO 40 MPH THE VEHICLE SUDDENLY STALLED. THERE WERE NO WARNING LIGHTS PRIOR OR AFTER THE FAILURE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE; THEREFORE, IT WAS TOWED TO AN INDEPENDENT MECHANIC. THE MEC... Read more

Incident date: Feb 4, 2011

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE REAR OF THE VEHICLE BEGAN TO WOBBLE EXCESSIVELY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR AN ALIGNMENT WHERE THE TECHNICIANS ADVISED THAT THE REAR AXLE WAS TWISTED AND CAUSING THE FAILURE. THE VE... Read more

Incident date: Aug 2, 2010

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT THE INTERIOR LIGHTS AND INSTRUMENT PANEL LIGHTS WOULD FAIL INTERMITTENTLY. THE SLIDING DOORS WOULD ALSO OPEN AND SHUT INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WAS AN EL... Read more

Incident date: Aug 2, 2010

Incident date: Dec 10, 2010

TL*THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT SOMEONE ELSE WAS DRIVING THE VEHICLE 60 MPH WHEN IT BEGAN TO FEEL UNSTABLE AND THEN SHE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE ON THE FRONT CONT... Read more

Incident date: Jul 2, 2010

TL*THE CONTACT OWNS A 2004 FORD WINDSTAR. WHILE DRIVING IN REVERSE 3 MPH THE REAR AXLE BROKE IN HALF. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE REAR AXLE BEAM NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE.... Read more

Incident date: Jul 11, 2004

FAILURE WITH THE TRANSMISSION. SLIGHT NOISE FROM VEHICLE WHICH WAS NOT IDENTIFIED. DRIVING DOWN ROAD TOTAL LOSS OF MOTION WITHIN SECONDS WITH NO SIGN OF DEFECT OR SOUND WHICH PUT MY WHOLE FAMILY IN DANGER. THE TRANSMISSION IS BROKE AND WILL HAVE TO BE REPLACED BUT HAS NOT YET BEEN DONE. *TR

Incident date: Mar 4, 2010

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR WHILE DRIVING AT 20MPH SHE SMELLED SOMETHING BURNING AND SAW WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE AND SHE ALSO HEARD AN EXPLOSION. SHE WAS ABLE TO GET OUT OF THE VEHICLE AND SHE SAW THAT THE LEFT REAR TIRE BLEW. THE VEHICLE WAS TOWED TO HER HOME. ... Read more

Fire

Incident date: Dec 1, 2009

DRIVING ON HIGHWAY & SUDDENLY LOST POWER, ALTHOUGH ENGINE WAS STILL ON. TOWED TO DEALER & TRANSMISSION NEEDED TO BE REPLACED. *TR

Incident date: Dec 7, 2009

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH SHE HEARD A PECULIAR NOISE OUTSIDE OF THE VEHICLE. SHE APPLIED PRESSURE TO THE BRAKE PEDAL, AND THEN THE VEHICLE BEGAN TO SHIMMY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STATE... Read more

Incident date: Dec 7, 2009

Incident date: Jul 25, 2006

TL*THE CONTACT OWNS A 2004 FORD WINDSTAR. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING BRAKE FLUID. THE FAILURE CAUSED FUSES TO BLOW OUT IN THE CRUISE CONTROL AND ABS MODULES. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE ABS MODULE STILL NEEDS TO BE REP... Read more

Incident date: Jul 25, 2006

Incident date: Jun 1, 2006

TL*THE CONTACTS OWNS A 2004 FORD WINDSTAR. WHILE DRIVING 30 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WOULD NOT ACCELERATE WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL. THE MECHANIC STATED THAT THE OXYGEN SENSOR CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT, HOWEVER, THE FAILURE... Read more

Incident date: Jun 1, 2006

Incident date: Dec 19, 2006

TL* - THE CONTACT STATED THAT WHILE DRIVING HEARD A NOISE FROM THE BRAKES THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO REPAIRED THE BRAKES BY SANDING DOWN THE ROTORS. THE DEALER TOLD THE CONTACT THAT FORD HAS CHANGED THE MATERIALS THAT WERE USED TO MAKE THE ROTORS. ALSO, THE DEALER TOLD THE CON... Read more

NHTSA Safety Investigations, FORD WINDSTAR

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 1999

Front Subframe Corrosion Failures

In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments... Read more

DP, Closed , Model Year: 2003

Rear Axle Fracture Recall Scope

On November 5, 2010, NHTSA received a Defect Petition from the owner of a MY 2003 Ford Windstar vehicle registered in the state of New York requesting that the scope of Recall 10V-385 be expanded to include additional MY 2003 vehicles experiencing the defect condition.The petitioner initially filed ... Read more

PE, Closed , Model Year: 1999

Front Subframe Corrosion Failures

The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that h... ave been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).For complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).The remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.Almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.Ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the A/C drain tube is also located on the right side, near the front subframe).ODI has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.All but one of these involved vehicles from Salt Belt states.All three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.Almost half of the ODI complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.Three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.Testing by both Ford and NHTSA have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.According to Ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.ODI's analysis of complaints related to the rear body mount identified 41 complaints (ODI only).These complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.Although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.However, ODI is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).This investigation has been upgraded to an Engineering Analysis (EA10-007) for subject vehicles sold or currently reRead more

PE, Closed , Model Year: 1998

Rear Axle Cracking

In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly ... plant from September 1, 1997 through February 28, 2003 and either sold or currently registered in high corrosion (Salt-Belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads.The following states are included in Ford's recall:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin. The subject vehicles utilize a Stamped/Formed axle assembly manufactured by Benteler automotive Corporation of Galesburg, MI.According to Ford, after many years of vehicle service in the Salt-Belt states, corrosion can weaken the rear axle, making it susceptible to torsional stress.There is a risk that the combined effects of corrosion and stress can lead to cracks which, if undetected, can propagate and result in a complete fracture of the axle.A completely fractured axle can affect vehicle handling and increase the risk of a crash.To correct the safety defect, Ford will initially inspect all of the subject vehicles brought into Ford/Lincoln-Mercury dealerships for possible cracked axles.Owners of vehicles without cracked axles will be notified when to return for the installation of reinforcement brackets to extend the axle durability in the presence of corrosion.Owners who have vehicles with cracked axles will either be offered a repair or alternative transportation until parts become available. On May 13, 2010, the Office of Defects Investigation (ODI) opened PE10-016 to investigate complaints of rear axle cracking in MY 1999 through 2003 Ford Windstar minivans.Combining ODI and Ford complaint data, ODI is aware of a total 891 complaints alleging rear axle cracking in the subject vehicles.Over a third of the complaints (334) allege that the cracking progressed to a complete fracture of the rear axle, including 8 allegations of crashes resulting in 3 injuries. Approximately 57 percent of the subject vehicles (524,661) were sold in Salt-Belt states covered by Ford's recall and Ford estimates that approximately 463,000 of these remain in service.Ninety-six percent of the complaints (858) and all of the complaints alleging complete fracture were from the recall region.The action taken by Ford is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.Read more

EA, Closed , Model Year: 1995

ENGINE COMPARTMENT FIRES

EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY... Read more

PE, Closed , Model Year: 1995

ENGINE COMPARTMENT FIRES

ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S ... Read more

RQ, Closed , Model Year: 1995

HYDRAULIC BRAKE LINE FAILURE

ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTIN... Read more

PE, Closed , Model Year: 1999

POWER SLIDING DOOR OPENING

THE SUBJECT VEHICLES ARE EQUIPPED WITH SINGLE OR DUAL POWER SLIDING DOORS (PSD).APPROXIMATELY 111,000 VEHICLES HAVE DUAL POWER SLIDING DOORS.THE PSD IS OPENED BY ANY OF 5 METHODS, THE INSIDE OR OUTSIDE MANUAL DOOR HANDLE, THE KEY FOB, THE OVERHEAD CONSOLE SWITCH AND THE B-PILLAR SWITCH.THE DOOR MAY ... BE OPENED ONLY UNDER THESE CONDITIONS: IGNITION KEY IS IN OFF/ACCESSORIES/ON/START POSITION, GEAR SELECTOR IN PARK, VEHICLE SPEED LESS THAN 6 MPH, AND DOOR UNLOCKED.THE PSD LATCH IS LOCATED AT THE REAR OF THE DOOR AND HAS A SECONDARY AND PRIMARY LATCH POSITION.FULL AND PROPER CLOSURE ENGAGES BOTH THE SECONDARY AND PRIMARY LATCH.WITH THE IGNITION IN THE ON POSITION, AS THE GEAR SELECTOR IS MOVED OUT OF PARK THE DOOR AUTOMATICALLY LOCKS AND THAT ACTION MECHANICALLY ISOLATES THE LATCH, SECONDARY AND PRIMARY, FROM ALL LATCH RELEASE CONNECTIONS.IN ADDITION TO THE REPORTS ALLEGING DOOR OPENING WHILE DRIVING, FORD HAS RECEIVED APPROXIMATELY 5,700 REPORTS THAT ALLEGE THE DOOR DOES NOT CLOSE PROPERLY OR POPS OPEN WITH NO MENTION OF WHILE DRIVING.FORD'S INVESTIGATION INTO THESE REPORT INCLUDED OWNER INTERVIEWS, VEHICLE BY-BACKS AND TESTING OF CONSUMER VEHICLES.IT FOUND THAT ALLEGATIONS OF DOOR OPENING WHILE DRIVING WERE IN FACT REPORTS OF DOORS NOT BEING PROPERLY CLOSED INITIALLY AND SUBSEQUENTLY OPENING TO THE SECONDARY LATCH POSITION AS A RESULT OF VEHICLE VIBRATIONS OR DRIVING MANEUVERS.FORD'S TESTING OF CONSUMER VEHICLES DID NOT RESULT IN ANY RECURRENCE OF PSD OPENING WHILE BEING DRIVEN.ODI INTERVIEWS WITH OWNERS AFFIRMED THE ALLEGATIONS OF PSD OPENING WHILE DRIVING; HOWEVER OWNERS INDICATED THE EVENT IS NOT A REGULAR OCCURRENCE (I.E.,IT OCCURRED ONLY ONCE OR HAS NOT OCCURRED RECENTLY) AND THAT THE UNINTENDED PSD OPENING MAY NOT BE ABLE TO BE DUPLICATED.IN CONTRAST, THE IMPROPER CLOSING OF THE PSD (LATCHING ON THE SECONDARY BUT NOT THE PRIMARY LATCH) CAN BE DUPLICATED, AND ODI VERIFIED THIS DURING AN INSPECTION OF A CONSUMER VEHICLE.IN THIS CONDITION (SECONDARY BUT NO PRIMARY LATCH), WHEN THE VEHICLE'S GEAR SELECTOR IS MOVED OUT OF PARK POSITION, A WARNING CHIME SOUNDS AND WARNING MESSAGE APPEARS ON THE INSTRUMENT PANEL.MOST REPORTS AND WARRANTY CLAIMS WERE FILED IN THE EARLY SERVICE-LIFE OF THE VEHICLE AND PEAKED AROUND THE 18-MONTH IN-SERVICE TIME PERIOD.ODI AND MFR COMPLAINT TRENDS ARE DECLINING OVER THE LAST 8 QUARTERS.THERE IS NO ALLEGED INJURY ASSOCIATED WITH OCCUPANT FALLING OUT WHILE THE VEHICLE IS IN MOTION.NO FAILURE MODE CAUSING FULL DOOR OPENING WHILE VEHICLE IS IN MOTION HAS BEEN VERIFIED (REPRODUCED BY ODI OR BY TRAINED SERVICE TECHNICIANS AT DEALERSHIPS) DURING THIS INVESTIGATION.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

EA, Closed , Model Year: 1997

WHEEL STUD FRACTURE

THE SUBJECT VEHICLES RANGE IN AGE FROM 4?7 YEARS IN SERVICE, WITH AVERAGE MILEAGES ESTIMATED TO RANGE FROM 50 TO 100 THOUSAND MILES.AT THESE MILEAGES, THE SUBJECT WHEELS ARE LIKELY TO HAVE BEEN REMOVED AND REINSTALLED MULTIPLE TIMES FOR VARIOUS SERVICE PROCEDURES.ODI IS CONCERNED ABOUT THE HIGH WHEE... Read more

PE, Closed , Model Year: 1998

WHEEL STUD FRACTURE

ANALYSIS OF ODI AND FORD DATA HAS IDENTIFIED 1619 INCIDENTS OF WHEEL STUD FRACTURE IN MY 1998 THROUGH 2000 FORD WINDSTAR VEHICLES, INCLUDING 69 WHEEL SEPARATIONS AND 11 CRASHES.FORD HAS NOT BEEN ABLE TO IDENTIFY ANY DESIGN OR MANUFACTURING DEFECTS IN ITS ANALYZIS OF THE PROBLEM.FORD MAINTAINS THAT T... Read more

RQ, Closed , Model Year: 1995

FUEL TANK FATIGUE CRACKING

SEE ATTACHED REPORT.

EA, Closed , Model Year: 1995

SUSPENSION COIL SPRING BREAKAGE