2014 FORD POLICE INTERCEPTOR UTILIT
0 recalls — 10 complaints — 8 TSBs
No recalls found for this vehicle.
Complaint Statistics
10 total complaints
2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 4 |
| STEERING | 3 |
| SERVICE BRAKES | 2 |
| ENGINE | 1 |
UNKNOWN OR OTHER
Apr 9, 2019
Incident date: Mar 31, 2019
WHEN CALIBRATED CO DETECTOR WAS PLACED IN MOTOR VEHICLE INTERIOR LEVELS WERE AT 43 PPM CONTINUOUS WHEN IDLING OR MOVING. THIS CAUSED OPERATOR TO BECOME SICK AND LETHARGIC.
1 injured
ENGINE
Feb 24, 2019
Incident date: Jan 8, 2019
THERE ARE EXHAUST FUMES ENTERING THE CABIN. IT OCCURS WHEN THE VEHICLE IS STANDING WITH THE ENGINE IDLING. THE FUMES ARE DRAWN IN THRU THE HEATER/AC VENTS. I CAN SMELL THIS AT THE PASSENGER SIDE OF THE HOOD WERE IT MEETS THE COWL. I HAVE PUT A CO DETECTOR IN FRONT OF THE AC VENT AND GOTTEN READINGS ... Read more
STEERING
Nov 19, 2018
Incident date: Nov 19, 2018
CONDITION STARTED AFTER TIRE ROTATION AND ALIGNMENT. WHILE IN MOTION AT 30 MPH OR HIGHER THE VEHICLE EXHIBITS UNCOMMANDED STEERING AND DELAYED RESPONSE TO COMMANDED STREERING INPUTS. WHILE TURNING THE STEERING WHEEL IN A HIGH SPEED TURN THE STEERING WHEEL ANGLE AND THE ANGLE OF THE WHEELS DO NOT SEE... Read more
STEERING
Sep 20, 2018
Incident date: Sep 20, 2018
AT 33,000 MILES, WHILE DRIVING (VEHICLE IN MOTION) AFTER FINISHING A TURN STEERING STAYS IN THE DIRECTION STEERED AND DOES NOT AUTOMATICALLY STRAIGHTEN OUT AND IS VERY DIFFICULT TO MANUALLY CORRECT THE DIRECTION OF THE VEHICLE. THIS PROBLEM HAPPENS AT ANY TIME.
UNKNOWN OR OTHER
Aug 15, 2017
Incident date: Aug 4, 2017
DURING A MORE THAN 1 HOUR DRIVE ON A TRIP, I WAS EXPOSED TO CARBON MONOXIDE LEVELS THAT LED TO ME BEING RUSHED TO THE EMERGENCY ROOM VIA AMBULANCE SUFFERING FROM SHORTNESS OF BREATH, CHEST PAIN, AND NEARLY PASSING OUT AT THE WHEEL. AT THE TIME I WAS TOLD BY FORD THAT MY INTERCEPTOR UTILITY WAS NOT A... Read more
1 injured
UNKNOWN OR OTHER
Apr 14, 2017
Incident date: Apr 14, 2017
REPORTING EXHAUST SMELL INSIDE CABIN WHEN VEHICLE IS AT IDLE AFTER REMOTE START AND AC DOES NOT RUN. SMELL IS ALSO NOTICEABLE DURING HIGHWAY OPERATION WITH AC IN RECIRCULATE, VEHICLE AS BUILT IS NOT EQUIPPED WITH REAR AC. DURING STREET OPERATION SMELL IS NOT PRESENT IF AC IS IN FRESH AIR MODE, BUT B... Read more
UNKNOWN OR OTHER
Mar 30, 2017
Incident date: Mar 30, 2017
CO2 FROM EXHAUST ENTERING INTO VEHICLES DRIVER AND PASSENGER COMPARTMENT. COMPLAINT FROM DRIVER THAT IT IS MAKING HIM SICK.
STEERING
Feb 16, 2017
Incident date: Feb 16, 2017
ISSUE HAPPENS WHEN VEHICLE IS EITHER PARKED OR MOVING. STEARING BECOMES VERY DIFFICULT. FEELS LIKE THERE IS NO POWER STEERING ASISTANCE. HARD TO TURN WHEEL IN ANY DIRECTION RIGHT OR LEFT. ALSO WHILE DRIVING (VEHICLE IN MOTION) AFTER FINISHING A TURN STEERING STAYS IN THE DIRECTION STEERED AND DOES ... Read more
SERVICE BRAKES
Oct 12, 2016
Incident date: Oct 11, 2016
DURING ROUTINE INSPECTION THE PASSENGER SIDE FRONT RUBBER BRAKE HOSE WAS FOUND TO HAVE A BUBBLE. THE BUBBLE IS AT THE BODY SIDE CONNECTION WHERE THE METAL IS CRIMPED TO THE RUBBER. SECOND VEHICLE IN OUR FLEET TO EXHIBIT A PASSENGER SIDE FRONT BRAKE HOSE FAILURE. PICTURES AND FAILED HOSE AVAILABLE IF... Read more
SERVICE BRAKES
Oct 11, 2016
Incident date: Sep 5, 2016
PASSENGER SIDE FRONT BRAKE HOSE RUPTURE. VEHICLE WAS BEING DRIVEN ON REGULAR POLICE PATROL. BRAKE PEDAL BECAME SPONGY AND BRAKE FLUID LOW WARNING LIGHT ILLUMINATED. BRAKE FLUID WAS FOUND LEAKING FROM A SPLIT AT THE BODY SIDE CONNECTION WHERE THE METAL IS CRIMPED TO THE RUBBER. THE DAMAGED HOSE IS IN... Read more
Technical Service Bulletins — 2014 FORD POLICE INTERCEPTOR UTILIT
8 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 2 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
| 132000 VISIBILITY:GLASS, SIDE/REAR | 1 |
| 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
| 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | 1 |
| 100000 POWER TRAIN | 1 |
19M01
Jun 13, 2019
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Customer Satisfaction Program 19M01: Certain 2013-2018 Model Year Police Interceptor Utility Vehicles Equipped with a 3.7L Engine - Catalytic Converter Extended Coverage
19M01
Jun 13, 2019
100000 POWER TRAIN
Customer Satisfaction Program 19M01: Certain 2013-2018 Model Year Police Interceptor Utility Vehicles Equipped with a 3.7L Engine - Catalytic Converter Extended Coverage
TSB 19-2186
Jun 7, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2011-2015 Explorer/Police Interceptor Utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushi
TSB 19-2186
Jun 7, 2019
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some 2011-2015 Explorer/Police Interceptor Utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushi
17B25A
Jul 28, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints
17B22
Jul 25, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Certain 2013-2016 Model Year Police Interceptor Utility Vehicles - Power Steering Control Module Software Reprograming
TSB 16-0166
Dec 15, 2016
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SUPERCEDES TSB 16-0165: SOME 2011-2015 EXPLORER VEHICLES MAY EXHIBIT AN EXHAUST ODOR IN THE VEHICLE WITH THE AUXILIARY CLIMATE CONTROL SYSTEM ON. CUSTOMERS MAY INDICATE THE ODOR SMELLS LIKE SULFUR, OR THAT EXHAUST ODORS ARE ENTERING THE VEH
TSB 16-0166
Dec 15, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SUPERCEDES TSB 16-0165: SOME 2011-2015 EXPLORER VEHICLES MAY EXHIBIT AN EXHAUST ODOR IN THE VEHICLE WITH THE AUXILIARY CLIMATE CONTROL SYSTEM ON. CUSTOMERS MAY INDICATE THE ODOR SMELLS LIKE SULFUR, OR THAT EXHAUST ODORS ARE ENTERING THE VEH
NHTSA Safety Investigations — FORD POLICE INTERCEPTOR UTILIT
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE16008
Opened: Jul 1, 2016 — Closed: Sep 12, 2017
Ford Explorer Exhaust Odor
During the National Highway Traffic Safety Administration?s (NHTSA?s) investigation into the Ford carbon monoxide allegations, the Office of Defects Investigation (ODI) identified additional Vehicle Owner Questionnaire (VOQ) reports with similar exhaust odor claims.Presently, ODI has identified 791 ... Read more
FORD POLICE INTERCEPTOR UTILIT — All Years Overview
Complete safety history for the FORD POLICE INTERCEPTOR UTILIT across all model years (2013–2017).
6
Total Recalls
37
Total Complaints
1
Investigations
2
Reported Crashes
0
Reported Fires
0
Reported Deaths