2013 FORD POLICE INTERCEPTOR UTILIT
2 recalls — 14 complaints — 25 TSBs
15V812000 Dec 2, 2015
FUEL SYSTEM, GASOLINE
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
13V227000 May 31, 2013
FUEL SYSTEM, GASOLINE
Defect Description
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Complaint Statistics
14 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 6 |
| STEERING | 4 |
| EXTERIOR LIGHTING | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| SERVICE BRAKES | 1 |
| ELECTRICAL SYSTEM | 1 |
ELECTRICAL SYSTEM
Mar 23, 2019
Incident date: Mar 23, 2019
VEHICLE LOSES ALL STEERING CONTROL WHILE DRIVING AT SPEED. NEARLY CAUSED A HEAD-ON CRASH.
STEERING
Mar 23, 2019
Incident date: Mar 23, 2019
VEHICLE LOSES ALL STEERING CONTROL WHILE DRIVING AT SPEED. NEARLY CAUSED A HEAD-ON CRASH.
UNKNOWN OR OTHER
Mar 15, 2019
Incident date: Mar 15, 2019
VEHICLE HAS JUST OVER 71,000 MILES AND HAS A CHECK ENGINE LIGHT ON FOR A FAILED CATALYTIC CONVERTER THIS IS NEEDING TO BE REPLACED. WE HAVE MULTIPLE VEHICLES IN OUR FLEET WITH THE SAME CONCERN, AND AROUND THE SAME MILEAGE, THAT HAVE HAD CONVERTERS REPLACED AND ARE NOT COVERED UNDER WARRANTY.
UNKNOWN OR OTHER
Mar 15, 2019
Incident date: Jan 24, 2019
CATALYITIC CONVERTER FAILED AT 94,273
UNKNOWN OR OTHER
Mar 15, 2019
Incident date: Aug 1, 2018
CATALYTIC CONVERTERS FAILED AT 104,000 MILES
UNKNOWN OR OTHER
Mar 15, 2019
Incident date: Aug 31, 2018
CATALYTIC CONVERTERS FAILED AT 92,937
UNKNOWN OR OTHER
Mar 15, 2019
Incident date: Oct 24, 2018
CATALYTIC CONVERTERS FAILED AT 62,494 MILES
UNKNOWN OR OTHER
Mar 15, 2019
Incident date: Aug 28, 2018
CATALYTIC CONVERTER FAILED AT 86,662 MILES
STEERING
Jan 2, 2019
Incident date: Dec 20, 2018
VEHICLES ELECTRONICALLY ASSISTED STEERING UNIT FAILED. IN THE MIDDLE OF DRIVING, SYSTEM FAILED AND STEERING IS VERY DIFFICULT TO TURN.
ELECTRONIC STABILITY CONTROL (ESC)
Sep 29, 2017
Incident date: Sep 28, 2017
TL* THE CONTACT OWNS A 2013 FORD POLICE INTERCEPTOR UTILITY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT'S CERTIFIED MECHANIC... Read more
SERVICE BRAKES
Sep 29, 2017
Incident date: Sep 28, 2017
TL* THE CONTACT OWNS A 2013 FORD POLICE INTERCEPTOR UTILITY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT'S CERTIFIED MECHANIC... Read more
STEERING
Jun 1, 2017
Incident date: Jun 1, 2017
WHILE BACKING THE VEHICLE LOST POWER STEERING. THE VEHICLE WAS TAKEN TO MECHANIC. WHEN THE VEHICLE WAS POWERED DOWN AND THEN RE-STARTED THE POWER STEERING BEGAN WORKING AGAIN. NO KNOWN CAUSE AS VEHICLE WAS CHECKED.
STEERING
Feb 17, 2017
Incident date: Jan 27, 2017
STEERING GEAR LOCKED UP. WE NOTICED IT WAS MAKING NOISE SO WE STOPPED DRIVING IT AS A PRIMARY PATROL CAR AND DROVE IT TO THE NEAREST FORD DEALERSHIP (APPROXIMATELY 15 MILES AWAY) AND THE STEERING QUIT WORKING IN THEIR DRIVEWAY.
EXTERIOR LIGHTING
Apr 21, 2015
Incident date: Aug 29, 2013
ON THE POLICE INTERCEPTOR SUV EXPLORER, ALL DRIVER'S LIGHTS SHUTTERS DO NOT WORK PROPERLY. HIGH BEAM STAYS ON DRIVERS SIDE AND DOES NOT GO BACK TO REGULAR BEAM. THIS PROBLEM IS ON THE RED LAKE FLEET OF 6 SUV'S POLICE VEHICLES. I ALSO CONTACTED BELTRAMI SHERIFF DEPARTMENT AND THEY ALSO ADVISED THEY... Read more
Technical Service Bulletins — 2013 FORD POLICE INTERCEPTOR UTILIT
25 manufacturer communications from 16 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 3 |
| 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 2 |
| 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 2 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 060000 ENGINE (PWS) | 1 |
| 114000 ELECTRICAL SYSTEM:WIRING | 1 |
19M01
Jun 13, 2019
100000 POWER TRAIN
Customer Satisfaction Program 19M01: Certain 2013-2018 Model Year Police Interceptor Utility Vehicles Equipped with a 3.7L Engine - Catalytic Converter Extended Coverage
19M01
Jun 13, 2019
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Customer Satisfaction Program 19M01: Certain 2013-2018 Model Year Police Interceptor Utility Vehicles Equipped with a 3.7L Engine - Catalytic Converter Extended Coverage
TSB 19-2186
Jun 7, 2019
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some 2011-2015 Explorer/Police Interceptor Utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushi
TSB 19-2186
Jun 7, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2011-2015 Explorer/Police Interceptor Utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushi
17B25A
Jul 28, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints
17B22
Jul 25, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Certain 2013-2016 Model Year Police Interceptor Utility Vehicles - Power Steering Control Module Software Reprograming
TSB 16-0166
Dec 15, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SUPERCEDES TSB 16-0165: SOME 2011-2015 EXPLORER VEHICLES MAY EXHIBIT AN EXHAUST ODOR IN THE VEHICLE WITH THE AUXILIARY CLIMATE CONTROL SYSTEM ON. CUSTOMERS MAY INDICATE THE ODOR SMELLS LIKE SULFUR, OR THAT EXHAUST ODORS ARE ENTERING THE VEH
TSB 16-0166
Dec 15, 2016
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SUPERCEDES TSB 16-0165: SOME 2011-2015 EXPLORER VEHICLES MAY EXHIBIT AN EXHAUST ODOR IN THE VEHICLE WITH THE AUXILIARY CLIMATE CONTROL SYSTEM ON. CUSTOMERS MAY INDICATE THE ODOR SMELLS LIKE SULFUR, OR THAT EXHAUST ODORS ARE ENTERING THE VEH
CSP-16-N-01
May 16, 2016
174200 LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
PAINT PEELING AND/OR RUST AROUND LOCK CYLINDER ON LIFTGATE OR LUGGAGE COMPARTMENT LID
CSP-16-N-01
May 16, 2016
162500 STRUCTURE:BODY:TAILGATE
PAINT PEELING AND/OR RUST AROUND LOCK CYLINDER ON LIFTGATE OR LUGGAGE COMPARTMENT LID
CSP-16-N-01
May 16, 2016
162000 STRUCTURE:BODY
PAINT PEELING AND/OR RUST AROUND LOCK CYLINDER ON LIFTGATE OR LUGGAGE COMPARTMENT LID
CSP-16-N-01
May 16, 2016
161000 STRUCTURE:FRAME AND MEMBERS
PAINT PEELING AND/OR RUST AROUND LOCK CYLINDER ON LIFTGATE OR LUGGAGE COMPARTMENT LID
ASI-45238
Jul 1, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD: ON CERTAIN PARTICULAR VEHICLES, THE PROCEDURE FOR PROGRAMMING REMOTE KEYLESS ENTRY (RKE) WAS CHANGED AND NOW USES A MORE HIGHER PROTOCOL SECURITY FOR RKE FOB AND NOT USED ON PREVIOUS 8 KEY CYCLE MODEL. MODEL 2016 POLICE UTILITY.
44863
Jul 1, 2015
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
CSP-14B05
Sep 16, 2014
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON CERTAIN VEHICLES, POWERTRAIN CONTROL MODULE NEED AN UPDATED CALIBRATION DUE TO AN ACCELERATED CATALYST DEGRADATION AND LOST OF AN EFFICIENT CATALYST, WITH MALFUNCTION INDICATOR LAMP
ASI-44671
Aug 1, 2014
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
FORD: DUE TO AN ELECTRIC INTERFERENCE BY ADD ON POLICE RADIOS AND EQUIPMENT, ON SOME VEHICLES, THE TIRE PRESSURE MONITOR SYSTEM (TPMS) LAMP WOULD BE ON AND/OR ONE OR MORE TIRE SENSORS WON'T PROGRAM. *PE
ASI-44439
Mar 1, 2014
121000 EXTERIOR LIGHTING:HEADLIGHTS
FORD: ON CERTAIN POLICE VEHICLES, THE WATTAGE OF HEADLAMP BULBS MUST MEET CERTAIN BULB LIFE AND PHOTOMETRIC REQUIREMENTS AND WOULD BE REPLACED WITH PHILLIPS HIR2 LL AND/OR SYLVANIA 9005 HL, IF WATTAGE IS DIFFERENT. MODEL 2013-2014 POLICE
ASI-44451
Mar 1, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.
ASI-44451
Mar 1, 2014
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.
ASI-44359
Jan 1, 2014
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
FORD: ON SOME VEHICLES, FAILURE TO COMMUNICATE, WITH AN ERRATIC CLIMATE CONTROL SYSTEM, TO HEATING VENTILATION AIR CONDITIONING (HVAC) MODULE, IS DUE TO WATER CONTAMINATION AND/OR CORROSION TO WIRING JUMPER CONNECTOR ON UTILITY. MODEL 201
ASI-44359
Jan 1, 2014
114000 ELECTRICAL SYSTEM:WIRING
FORD: ON SOME VEHICLES, FAILURE TO COMMUNICATE, WITH AN ERRATIC CLIMATE CONTROL SYSTEM, TO HEATING VENTILATION AIR CONDITIONING (HVAC) MODULE, IS DUE TO WATER CONTAMINATION AND/OR CORROSION TO WIRING JUMPER CONNECTOR ON UTILITY. MODEL 201
ASI-44315
Dec 1, 2013
060000 ENGINE (PWS)
FORD: DUE TO FUEL VAPOR LINE NOT BEING CONNECTED PROPERLY (FULLY SEATED) TO UNDERSIDE OF FUEL DELIVER MODULE (FDM), WHICH LEADS TO CARBON CANISTER SATURATED WITH LIQUID FUEL AND A FUEL ODOR, SLOW FILL, OR HESITATION OR STUMBLE, OCCURS WHIL
ASI-44333
Dec 1, 2013
356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD: DUE TO EXCESSIVE LUBE LOSS FROM PTU, OR INTERNAL PTU FAILURE, SOME TRUCKS, WILL EXPERIENCE CONTAMINATION OR SLUDGING OF PTU LUBE, RESULTING IN AN INCREASED INTERNAL LUBE TEMPERATURE. MODEL 2011-2014 EXPLORER, TAURUS SHO.
ASI-32283
Jun 1, 2013
110000 ELECTRICAL SYSTEM
FORD: DUE TO AN ELECTRICAL INTERFERENCE, ON SOME POLICE UTILITY UNITS, A TIRE PRESSURE MONITOR SYSTEM (TPMS) LAMP ON AND/OR ONE OR MORE TIRE SENSORS WON'T PROGRAM, ARE CAUSED BY ADD ON POLICE RADIOS AND EQUIPMENT. MODELS 2013 POLICE UTILI
ASI-32283
Jun 1, 2013
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
FORD: DUE TO AN ELECTRICAL INTERFERENCE, ON SOME POLICE UTILITY UNITS, A TIRE PRESSURE MONITOR SYSTEM (TPMS) LAMP ON AND/OR ONE OR MORE TIRE SENSORS WON'T PROGRAM, ARE CAUSED BY ADD ON POLICE RADIOS AND EQUIPMENT. MODELS 2013 POLICE UTILI
FORD POLICE INTERCEPTOR UTILIT — All Years Overview
Complete safety history for the FORD POLICE INTERCEPTOR UTILIT across all model years (2013–2017).
3
Total Recalls
37
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
0
Reported Deaths