2020 FORD FUSION ENERGI

0 recalls, 49 complaints - 88 TSBs

No recalls found for this vehicle.

Complaint Statistics

49 total complaints 1 fires

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	12
ENGINE	7
STEERING	5
POWER TRAIN	3
AIR BAGS	3
WHEELS	2
STRUCTURE	2
UNKNOWN OR OTHER	2
EXTERIOR LIGHTING	2
SUSPENSION	2

Incident date: Mar 23, 2026

All 4 door actuators failed over the course of a few months. Now none of the locks work, and the cost to fix them is prohibitive.

Incident date: Dec 20, 2025

I am filing a formal safety-related complaint regarding my 2025 Honda Civic Sport Touring Hybrid and the performance of its driver assistance systems. This vehicle uses a camera-only driver assist and lane keeping system. I previously owned a 2018 Honda Civic Touring that used both radar and camera... Read more

Incident date: Jun 16, 2023

There is a TBS out for a strut mount bearing replacement that causes clunking/rattling of the front suspension while driving on slight rougher roads or while turning left or right. However, this TSB does not solve the issue. Polestar claims they have an updated component/strut mount bearing that s... Read more

Incident date: Jun 16, 2023

The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was co... Read more

Incident date: Jul 10, 2023

2024 Ford Maverick bought from Sames Ford Mcallen shut itself off completely mid road and wasn't able to shift to neatrul to move from harms way. Several errors show powertrain error detected a fault with the high voltage system

Incident date: May 22, 2024

The contact owns a 2014 Ford Explorer. The contact received notifications of NHTSA Campaign Number: 24V031000 (Structure). The contact stated while driving at approximately 65 MPH, the A-pillar trim detached. The contact was able to retrieve the A-pillar trim. The local dealer was contacted but the ... Read more

Incident date: Dec 1, 2023

[XXX] Driving down [XXX] towards Jackson, MS, a fine line crack appeared in windshield approximately 6 inches up from the dash starting at pillar on driver side of windshield with a small peck less than a 1/4 inch about 1 inch from the pillar and extending horizontally approximately 4 inches across ... Read more

Incident date: Jun 9, 2023

When driving the transmission will shift to different settings forcing the rear wheels to lock up and sending the truck into limp mode. The wrench light will appear for a short amount of time and the truck will go back to running like normal. I was told by the dealer the Transmission Lead Frame need... Read more

Incident date: Apr 24, 2024

I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still wait... Read more

Incident date: Apr 24, 2024

Incident date: Jun 23, 2023

My 2022 Jeep Gladiator burned to the ground with 2,500 miles. Jeep sent out their fire investigator and they said it was not a manufacture defect on their part. Allstate sent out their fire investigator and he said it WAS a Jeep manufacturer issue. Both Jeep and Allstate denied to give me copies of ... Read more

Incident date: Apr 4, 2024

I just know that my vehicle has a high use of engine oil. I took it to the dealer about a year and half ago to have it checked but they said that was normal but the more I read up on this it sounds like it is not normal. Also the clear over spray paint on all 4 door handles has come off and the rear... Read more

Incident date: Jan 7, 2023

The contact's partner owns a 2014 Ford Fusion. The contact stated that while driving at slower speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that on one occasion while driving 70 MPH, the vehicle stalled while depress... Read more

Incident date: Oct 14, 2022

The contact owns a 2013 Ford Explorer. The contact stated that while driving at 25 MPH during rainy weather conditions, the rain started to enter through the windshield. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Numbe... Read more

Incident date: Oct 14, 2022

I am writing to report a serious issue with our 2017 Hyundai Tucson. As the first and only owners of this vehicle, we have diligently maintained it through authorized dealerships. However, in May 2023, while driving on the highway, the car suddenly lost power and would not accelerate beyond 30 mph. ... Read more

Incident date: Mar 22, 2024

Upon exiting highway and getting on access road, vehicle malfunctioned and indicated to slow down and shift transmission into neutral. I lost speed and was given little if any power to accelerate. I arrived at a red light where I shifted into neutral and then park. I shifted back to drive where I w... Read more

Incident date: Dec 7, 2023

The contact owns a 2014 Kia Sorento. The contact stated that while his wife was driving at approximately 65 MPH, the vehicle stalled. The contact stated that his wife was not aware of any warning lights being illuminated. The driver was able to coast the vehicle off the highway. The driver attempted... Read more

Incident date: Jul 1, 2023

It started with a glitch with the radio/navigation system flashing back and forth and not working. The cooling fan on the vehicle would run for about 10 minutes. The blind spot warning would blink on and off and there was no one else on the road. Then two days later the check engine light came on fo... Read more

Incident date: Feb 28, 2024

The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at an undisclosed speed, the headlights did not function as intended. The contact stated that the visibility from the headlights was very dim. The contact stated that while driving at night, the headlights did not proper... Read more

Incident date: Feb 22, 2024

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep... Read more

Incident date: Jun 30, 2023

Found condensation on both headlights. Took to dealer and they stated that it was caused by rock chips and Genesis will not cover the cost of repair. I talked to Genesis corporate office and they said condensation is normal and they will not repair it. I took my car to a body shop and they said th... Read more

Incident date: Feb 5, 2024

Starting in September of 2023, my 2020 Subaru Outback began having issues with the battery. After replacing the battery, having the vehicle died, being left stranded in unsafe scenarios, paying for , and associated repairs, I was told the DCM panel was found to be faulty and causing repetitive batt... Read more

Incident date: Jun 16, 2023

On 01/27/2024 I went to Mungenast Saint Louis Honda because my SRS airbag lights keep coming on for passenger seat, I paid $89 for a diagnosis fee and found out that I was told there is a sensor malfunction that is causing this. I was told that if that light is in the airbags will not deploy during ... Read more

Incident date: Jun 14, 2023

I own a 2018 Lincoln MKZ. Starting the second week in January I started to notice a strange smell in the cabin of my car and outside of my car. I told my husband that I was smelling something strange, and he noticed that the exhaust was a billowy white smoke. My husband noticed that this was not a g... Read more

Incident date: Jun 14, 2023

At moderate to highway speeds, the steering wheel feels like it’s sticky when attempting to make small steering adjustments. The car will not immediately steer and more force is required than usual. This is more noticeable at higher speeds but also occurs at lower speeds. This issue also just bega... Read more

Incident date: Jun 16, 2023

The battery malfunctioned and discharged rapidly while it was being shipped in a covered tow truck overnight (moving). The manual resets do not work, and it is very difficult to tow. The battery charge port manual release does not work as advertised in the instruction manual. Directions and labeling... Read more

Incident date: Jun 16, 2023

The contact owns a 2021 Chevrolet Corvette. The contact stated that an unknown warning light illuminated while driving at an undisclosed speed. The contact also stated that while the vehicle was parked, there was condensation seen underneath the rear of the vehicle. The vehicle was taken to a dealer... Read more

Incident date: Jun 20, 2013

While I was driving slow on a dirt road and after driving for like an hour on an Interstate road engine just shut off and got a message on my dashboard. I tried to upload the picture I took and the message appeared on my dashboard but it’s not letting me.

Incident date: Jun 20, 2013

Incident date: Jun 16, 2023

Case Synopsis: My ownership includes three Hyundai Hybrid vehicles: two 2020 Sonata Hybrids and one 2022 Tucson Hybrid. Each of these cars has consistently manifested engineering defects, predominantly overheating, within a year of purchase. These persistent malfunctions have led to the vehicles bei... Read more

Incident date: Dec 13, 2023

The contact owns a 2015 Haul Master Utility 3000 Trailer. The contact stated that while hauling the trailer with an unstated vehicle, the brake pedal was depressed, while the trailer was empty, and the suspension was jumping and bouncing. The wheels and axle were grabbing, seizing, and unlocking the... Read more

Incident date: Jul 1, 2023

Horn honks randomly will driving or turned off/parked. Windows go up/down on their own. Locks/unlocks. wipers turn on/off. Emergency flashers turn on/blink all on their own. Appears to be an issue with security system. Replaced TIPM and still having issues with all of the above. My truck is dead eve... Read more

Incident date: Nov 17, 2023

Transfer case actuators plastic gear(s) might be worn out due to bad quality of the material used. On some of the BMW X5 models there was a problem with the differentials and a recall was issued to fix those. But some how some cars with particular VINs went missing in that. Codes thrown by my syste... Read more

Incident date: Jun 16, 2023

I was driving down the highway coming up on a traffic jam put on the brakes and several warning. Lights came on the dash and my power brakes failed. I was barely able to stop the car without hitting someone. From that point forward the brakes did not work properly, the regenerative braking system d... Read more

Incident date: Jun 16, 2023

Hello - I had my 2017 Ford Escape SE Ecoboost engine replaced by a Ford dealership in July of 2020 after a well-documented manufacturer defect (Ford Service Bulletin 222-2229) involving coolant intrusion into the engine occurred. This known defect can lead to engine failure, overheating, and combust... Read more

Incident date: Jul 1, 2023

The steering wheel feels like it’s sticks. It’s very hard to drive on the road jerk from side to side because of how hard it is to manage the wheel while driving because of how stuck it feels.

Incident date: Oct 12, 2023

The contact owns a 2021 Tesla Model Y. The contact stated that, while attempting to enter the vehicle, he was unable to access it via the remote access key fob. Upon gaining access to the vehicle through the rear passenger door, it then failed to start. No warning lights were illuminated. The contac... Read more

Incident date: Jul 31, 2023

It appears that there is a problem with the bright-lights and turn signal. When I turn on the left blinker my bright lights come on. When the turn is complete the bright lights go out. This happens during the day and night. During the day when I flash my bright lights the left turn signal comes on... Read more

Incident date: Jun 16, 2023

ABS warning light goes on and off at intermittent times. Message says service ABS brake system. This truck has not been inspected yet but there is a class action lawsuit and NHTSA investigation on-going for this problem.

Incident date: Sep 8, 2023

The timing chain has gone out. Other crankshaft sensor went out while driving the vehicle at about 30mph.

Incident date: Aug 28, 2023

The Eyesight keeps disabling itself. And the infotainment system is not working properly. My car is at the dealership and they are telling me they are waiting for back up camera to come off backorder 10/3/23. This means my vehicle will have been at the dealership for repair a total of 45 days if bac... Read more

Incident date: Jul 24, 2023

My high beams and low beams are starting to shut off randomly. When it happens, my dash shows that i am trying to turn my headlights from auto to another setting, which is not the case. It has happened at night and that poses a danger because i cant see the road and people cant see my car. I have n... Read more

Incident date: Aug 7, 2023

While driving the vehicle on a freeway ramp at speed A warning light came on that said service Trailer breaking And the power steering turned off. Causing the vehicle to be very difficult to control at highway speed. Having a secondary auxiliary system turn off Your power steering at speed Is a seri... Read more

Incident date: Jul 24, 2023

Listed date as the date I caught issue on camera, but this has happened multiple times before and since. Numerous issues w/ infotainment system on 2022 F150 Powerboost Platinum. Backup cameras will load normally when put into reverse, but "freeze" once the vehicle starts moving. Still displays last ... Read more

Incident date: Jul 17, 2023

The contact owns a 2004 Cadillac XLR. The contact stated while driving 65-70 MPH in the rain, the contact heard wind coming from the area where the front roof panel was connected to the windshield. The roof panel then detached and separated from the vehicle. The contact pulled into a service station... Read more

Incident date: Jul 2, 2023

The contact owns a 2009 BMW 328I. The contact stated that the vehicle lost power steering assist while driving at an undisclosed speed. There was no warning light illuminated. The contact used excessive force while driving back to the residence. The vehicle was towed to a dealer where metal shavings... Read more

Incident date: Jul 2, 2023

Fuel injector failure. Warning lights indicate multiple accessory issues/failures; ie, emergency parking brake, cruise control, lane departure etc. This is a known issue to Honda and the parts are on back order for 6 weeks now.

Incident date: Oct 14, 2022

The contact stated their son owned a 2020 Ford Fusion. The contact stated that their son was driving at approximately 35 MPH, when the vehicle's instrument panel illuminated all possible warning lights. Then there was smoke emitting from the vehicle near the driver's feet. The driver pulled to the s... Read more

Fire

Incident date: Dec 23, 2019

THE MICHELIN ENERGY SAVER A/S HAD TWO FAILED TIRES ONE WITH A BLOW OUT AND THE OTHER WITH A SIDE WALL BUBBLES. TIRES ONLY HAVE 1800 MILES ON THEM ON A BRAND NEW CAR. DEALERSHIP CLAIMED ROAD HAZARD BUT NOTHING WAS HIT AND THERE WERE NO PUNCTURES.

NHTSA Safety Ratings, 2020 FORD FUSION ENERGI

2020 Ford Fusion Energi 4 DR FWD

Category	Rating
Rollover	4 / 5 ★★★★☆
Rollover Risk	10.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2020 FORD FUSION ENERGI

88 manufacturer communications from 58 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	19
350000 EQUIPMENT	12
118000 ELECTRICAL SYSTEM:SOFTWARE	6
346000 COMMUNICATION:MANUFACTURER TELEMATICS	6
060000 ENGINE AND ENGINE COOLING	5
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	5
980000 UNKNOWN OR OTHER	5
060000 ENGINE (PWS)	3

980000 UNKNOWN OR OTHER

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or la

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

110000 ELECTRICAL SYSTEM

Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass??A?/LincolnWay??A? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi

118000 ELECTRICAL SYSTEM:SOFTWARE

980000 UNKNOWN OR OTHER

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

110000 ELECTRICAL SYSTEM

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr

110000 ELECTRICAL SYSTEM

Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassA?/LincolnWayA? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

110000 ELECTRICAL SYSTEM

Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

353000 EQUIPMENT:ELECTRICAL

060000 ENGINE AND ENGINE COOLING

Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. VC

110000 ELECTRICAL SYSTEM

Some 2019-2020 Fusion plug-in hybrid electric vehicles (PHEV) may exhibit a no start condition with diagnostic trouble codes (DTCs) P0B3B, P0B40, P0B45, P0B4A, P0B4F, P0B54, P0B59, P0B5E, P0B63, P0B68, P0B6D, P0B72, P0B77, and/or P0B7C stor

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

100000 POWER TRAIN

Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the

030000 SERVICE BRAKES, HYDRAULIC

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger c

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February

280100 BACK OVER PREVENTION:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition

119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE

980000 UNKNOWN OR OTHER

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

100000 POWER TRAIN

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result

060000 ENGINE (PWS)

Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc

110000 ELECTRICAL SYSTEM

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th

346000 COMMUNICATION:MANUFACTURER TELEMATICS

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

350000 EQUIPMENT

354000 EQUIPMENT:MECHANICAL

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

060000 ENGINE AND ENGINE COOLING

Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components re

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

353000 EQUIPMENT:ELECTRICAL

Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te

110000 ELECTRICAL SYSTEM

This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Sup

350000 EQUIPMENT

980000 UNKNOWN OR OTHER

Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular

346000 COMMUNICATION:MANUFACTURER TELEMATICS

353000 EQUIPMENT:ELECTRICAL

Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the r

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th

980000 UNKNOWN OR OTHER

060000 ENGINE (PWS)

Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T

356000 EQUIPMENT ADAPTIVE/MOBILITY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

350000 EQUIPMENT

100000 POWER TRAIN

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

110000 ELECTRICAL SYSTEM

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor

102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol

110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

350000 EQUIPMENT

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

110000 ELECTRICAL SYSTEM

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,

350000 EQUIPMENT

Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help a

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition

110000 ELECTRICAL SYSTEM

Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

110000 ELECTRICAL SYSTEM

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is abo

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus

350000 EQUIPMENT

Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Fo

118000 ELECTRICAL SYSTEM:SOFTWARE

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

118000 ELECTRICAL SYSTEM:SOFTWARE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect fea

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

110000 ELECTRICAL SYSTEM

Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various Ford

060000 ENGINE (PWS)

350000 EQUIPMENT

FORD FUSION ENERGI - All Years Overview

Complete safety history for the FORD FUSION ENERGI across all model years (2015, 2019).

2 Total Recalls

407 Total Complaints

0 Investigations

14 Reported Crashes

11 Reported Fires

1 Reported Deaths

FORD FUSION ENERGI - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020 (current)	0	49
2019	1	150	View
2018	0	8	View
2017	0	24	View
2016	0	37	View
2015	1	34	View
2014	0	41	View
2013	0	60	View
2012	0	4	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 FORD FUSION ENERGI

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 FORD FUSION ENERGI

Safety Technology

Technical Service Bulletins, 2020 FORD FUSION ENERGI

Most Affected Components

FORD FUSION ENERGI - All Years Overview

FORD FUSION ENERGI - Year by Year

Other FORD Models