2019 FORD FUSION ENERGI

1 recalls, 150 complaints - 116 TSBs

HYBRID PROPULSION SYSTEM

Defect Description

Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (... Read more

Consequence

Potential contact with high voltage sources increases the risk of injury.

Remedy

Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.

2,108 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

150 total complaints 6 crashes 4 fires 5 injuries

Top Reported Components

Component	Complaints
ENGINE	21
UNKNOWN OR OTHER	20
ELECTRICAL SYSTEM	13
POWER TRAIN	13
SERVICE BRAKES	10
STEERING	10
SERVICE BRAKES, HYDRAULIC	8
AIR BAGS	8
VEHICLE SPEED CONTROL	4
EXTERIOR LIGHTING	4

Incident date: Aug 29, 2026

CHARGE CIRCUIT CONDITION INDICATOR LIGHT THIS IS DEFECTIVE ELECTRICAL SYSTEM THAT LEFT NOT CORRECTED THERE IS A POSSIBILITY OF AN ELECTRICAL FIRE. THREE INDICATOR LIGHTS UNITS HAVE BEEN INSTALLED ON THIS VEHICLE, A 2019 FORD FUSION ENERGI ( KNOWN AS A PLUG IN HYBRID) ALL THREE INDICATOR CHARGE LEV... Read more

Incident date: Aug 29, 2026

Incident date: Jul 15, 2025

On several occasions the engine has slipped/stalled. Vehicle has only 27k miles on it, single owner. When moving from a stoplight the engine "slipped", all lights came on "service alert" or something similar. Vehicle recovered but I am very uneasy as I am a [XXX] female usually [XXX] and often... Read more

Incident date: Jun 16, 2023

My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states t... Read more

Incident date: Feb 12, 2025

The contact owns a 2001 Ford Ranger. The contact stated that while the vehicle was parked, it was discovered that the anti-theft system was inoperable and failed to function as designed. The anti-theft warning light was illuminated. The contact had to remove the key fob several times to start the ve... Read more

Incident date: Jan 1, 2024

I own a 2019 Jaguar I-Pace, VIN SADHD2S14K1XXXXXX, that has been subject to multiple recalls because of an ongoing fire hazard related to tl1e high voltage battery. The "traction battery fault" indicator has returned to my dashboard only one month after five battery modules were replaced by my local... Read more

Incident date: Jan 1, 2024

https://gmauthority.com/blog/2025/01/nhtsa-opens-investigation-regarding-gm-6-2l-v8-engine-failures/ I experienced an engine failure, similar to the ones that are currently being investigated by NHTSA on my 2022 GMC Sierra Denali. My safety was put at risk through the engine failure at high speeds... Read more

Incident date: Jan 1, 2024

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur... Read more

Incident date: Dec 1, 2023

Vehicle battery stops working not starting until a jump is given. We had the battery tested at Advance Auto they told us nothing was wrong with the battery. January 24,2025

Incident date: Dec 20, 2024

The contact owns a 2022 Ram 2500. The contact stated that upon pulling the rear middle seat belt to secure the car seat in the rear middle seat, the contact noticed that the rear middle seat belt locking or retracting mechanism was inoperable, causing the seat belt to continuously extend. The vehicl... Read more

Incident date: Jul 10, 2023

I am the original owner of this vehicle. During the last state inspection I was told and shown the cross member bar is starting to rust. In researching cross member bars with Mitsubishi this seems to be an ongoing problem with their vehicles. I would like them to replace this part on my vehicle, too... Read more

Incident date: Oct 29, 2024

My transmission is no longer working and confirmed by the dealership and mechanic shop. My Camry has 60,900 miles when the transmission broke.

Incident date: Oct 29, 2024

Unknown. I was driving down the interstate and car just lost power and wouldn’t get no gas. Got it to the side of the road and it wouldn’t crank back up. Took it to shop and the mechanic stated motor need to be replaced.

Incident date: Jan 15, 2024

Rear Tail light assembly is faulty and allows water intrusion which affects the blind spot alert to send alert that service is needed. When this happens it causes the entire infotainment area and dash to begin flashing and going haywire. Nothing works. Windows will not respond or go up or down. Spee... Read more

Incident date: Sep 19, 2023

I have already file for the transmission know my center task is freeze up me and not work some time for hours, know this week the rear end have start make noise it start happen around about 40 mile and hour on and off alway up 80. This is a everyday thing.

Incident date: Oct 8, 2024

Repeated issues of low cooling warning leading to engine overheating - severely resulting in tow in. Prior Land Rover dealer repair (prior to my purchase under certified warranty) was inadequate, causing coolant crossovers in front and rear to be cracked. Engine overheated steamed close to home, a... Read more

Incident date: Jul 10, 2023

The July 14, 2014 recall (13036) describes the issue perfectly. Brake lights come on when gas is pressed, goes off when brake pedal is pressed (very dangerous). Airbag, motor & traction control lights come on, message center says “ESC” “traction control”. We have had the car on multiple d... Read more

Incident date: Jun 16, 2023

I don’t ever use my sunroof but noticed it was slightly open bc I saw light coming through. I tried to close it and it came off it’s track on one side. Given that the vehicle has had several recalls having to do with electronic features causing fires, I worry about this issue causing a fire. Al... Read more

Incident date: May 5, 2024

Despite dealer treatment of the frame in 2014 and an inspection in 2017 the frame rusted through and snapped where the bed meets the cab.

Incident date: May 5, 2024

The contact owns a 2016 Acura TLX. The contact stated while driving 25 MPH, several unknown warning lights illuminated, and the vehicle stalled. The contact pulled over to the side of the road and turned on the hazard lights. The contact was able to restart the vehicle and drove to the residence. An... Read more

Incident date: Jul 1, 2023

LCA lower control arm front bushing on Right and Left front for 2018 Subaru Forester is a known issue with EVERY Forester. Mine had only 55K miles when the Right Front started shaking and now the left is doing so and I am only at 60K miles!!

Incident date: Jun 1, 2023

The vehicle experienced a sudden loss of power steering assist while driving back to the house after work doing normal speed for the road leading there which is usually 35-60 mph. The steering wheel became extremely difficult to turn, requiring significant effort to maintain control of the vehicle. ... Read more

Incident date: Jul 15, 2024

The contact owns a 2022 Honda Pilot. The contact stated that while driving at undisclosed speeds and depressing the brake pedal, there was an abnormally loud squeaking sound coming from the brake pedal. There was no warning light illuminated. Additionally, the contact stated that while driving at va... Read more

Incident date: Jun 24, 2024

The contact owns a 2009 Mercedes-Benz ML350. The contact stated that when the vehicle was started, the brake sensor warning light was illuminated. The dealer was contacted; however, the vehicle was not repaired. The contact was concerned that the failure could cause someone to be injured in the even... Read more

Incident date: Jun 4, 2024

Service anti-lock brakes and service eclectic brake message and lights for ABS and Traction control lights flash on and off at random time for no reason. When this happens the cruise control also stops working.

Incident date: Jul 23, 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? The Infotainment system continuously changes screens without being touched. No matter what screen is displayed, it will change on it's own to various other screens. How was your safety or the safety... Read more

Incident date: May 30, 2024

While driving my vehicle (fewer than 3,000 miles on it) I pulled out of a parking lot onto a busy street. The car suddenly stopped driving, slowing to a complete stop. The dashboard read "Auto start stop reset required." I had to place the car in park (on the busy road) and press the start button... Read more

Incident date: Nov 24, 2021

My 2021 Durango is suffering from the a burnt out racetrack light. This is an manufacturer issue and is common across all Durango's with the racetrack tail light, I hope that Dodge issue a recall to fix this problem since it's this common, my vehicle is only 3 years old.

Incident date: Nov 24, 2021

Customer notice deterioration of the seat and proceeding monitoring the seat it was observed in 2021, 2023 & 2014 that while utilizing the seat heating electrical component the seat developed cracks as the heat released a burning sensation to the skin.

Incident date: Nov 24, 2021

Incident date: May 29, 2024

The contact owns a 2020 Nissan Frontier. The contact stated while driving 55 MPH, there was a loud grinding sound coming from the brakes. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake pads needed to b... Read more

Incident date: May 29, 2024

Airbag:Error message on display. Passenger airbag not working properly when operating vehicle. Safety of family and children at risk when riding in front passenger seat of vehicle. Warning light appeared approx 1 month ago. Called dealership was told no recall, no fix.

Incident date: May 29, 2024

The contact owns a 2017 Ford Edge. The contact stated that during a routine oil change, it was discovered that the coolant level was low, due to coolant intrusion into the engine. The check engine warning light was illuminated. A dealer was not contacted. The vehicle was not repaired. The contact re... Read more

Incident date: Jun 18, 2023

This is my second report with two different incidents of failure. These failures are connected to the Lippert frame of my fifth wheel trailer. While, traveling in Indiana near Gary, Indiana my leafspring on the rear axle on the driver side gave away, causing the trailer to veer hard to the left. For... Read more

Incident date: Jun 28, 2023

The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, he noticed a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that... Read more

Incident date: May 21, 2024

The contact owns a 2013 Ford Explorer. The contact stated while driving at approximately 65 MPH, the driver’s side trim detached, and soon after the passenger’s side trim also detached. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the ... Read more

Incident date: May 20, 2024

I installed four new Goodyear ElectricDrive 2 tires (P 215/50 R17) on my 2022 Chevrolet Bolt EUV on 05/08/2024 at Discount Tire in Round Rock, TX (Store #TXA 23). The tires were balanced as part of the installation. After six days of normal commuting, on 05/14/2024, the vehicle began experiencing s... Read more

Incident date: Jul 14, 2023

My ABS/Brake/Traction alarm is lit up on my 2016 Dodge Ram 1500 Big Horn (99.5k miles) and I was notified that the part is not available from Mopar/Dodge. It has been checked out by Firestone and confirmed by them that the part is not available.

Incident date: May 23, 2023

The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Ap... Read more

Incident date: Jun 23, 2023

The contact owns a 2019 Ram 1500. The contact stated that while attempting to make a turn, the steering wheel seized. The contact attempted to turn the steering wheel, but the steering wheel failed to move. The contact veered over to the shoulder where the vehicle remained. The contact called the de... Read more

Incident date: May 14, 2024

The contact owns a 2015 Hyundai Sonata. The contact stated when the vehicle started, there was a loud clanking noise coming from the engine. There were no warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the rod-knocking soun... Read more

Incident date: Jul 1, 2023

I thought I smelled gasoline when sitting in my car. I got out and inspected all around the vehicle, discovering that gasoline was leaking underneath. Both the hazardous fumes and the potential for a fire in the vehicle put me at risk. The loss of fuel on public roads could have resulted in danger... Read more

Incident date: Apr 24, 2024

The contact owns a 2015 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonab... Read more

Incident date: May 8, 2024

The contact owns a 2019 Jeep Cherokee. The contact stated that on several occasions while driving at various speeds and stopping at traffic lights, the vehicle lost motive power and started to reverse unintendedly. The vehicle was restarted each time. Additionally, on several occasions, while drivin... Read more

Incident date: Apr 30, 2024

Uconnect screen is delaminated. Vehicle features change by themselves. Advanced electronic systems are connected through the system. Horn, lights on off by themselves

Incident date: Apr 26, 2024

The contact owns a 2018 Honda CR-V. The contact received a notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amou... Read more

Incident date: Apr 22, 2024

Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this... Read more

Incident date: Apr 22, 2024

The back up camera works sometimes. If we move the shifter from reverse to N or P back to reverse the camera mostly came back on & stayed on until neutral or drive was chosen. It occasionally has the image upside down which is very dangerous. My wife [XXX] & [XXX] have problems turning our head... Read more

Incident date: Apr 19, 2024

My vehicle has camshaft and crankshaft correlation problems due to the well-known problem with its screws and other things. I reported it to Porsche and they told me that it has already been repaired but I don't understand how to fail again and deny help for its repair.

Crash

Incident date: Mar 27, 2024

The contact owned a 2024 Dodge Hornet. The contact stated that while driving at an undisclosed speed, he observed brown smoke emanating from the vent in the interior of the vehicle, prompting him to pull to the shoulder of the roadway. After which, upon exiting the vehicle, he observed smoke emanati... Read more

Fire

Showing 50 of 150 complaints.

NHTSA Safety Ratings, 2019 FORD FUSION ENERGI

2019 Ford Fusion Energi 4 DR FWD

Category	Rating
Rollover	4 / 5 ★★★★☆
Rollover Risk	10.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2019 FORD FUSION ENERGI

116 manufacturer communications from 78 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	23
350000 EQUIPMENT	20
060000 ENGINE AND ENGINE COOLING	13
118000 ELECTRICAL SYSTEM:SOFTWARE	8
346000 COMMUNICATION:MANUFACTURER TELEMATICS	6
100000 POWER TRAIN	6
980000 UNKNOWN OR OTHER	5
220000 SEATS	4

980000 UNKNOWN OR OTHER

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or la

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi

980000 UNKNOWN OR OTHER

118000 ELECTRICAL SYSTEM:SOFTWARE

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

110000 ELECTRICAL SYSTEM

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

110000 ELECTRICAL SYSTEM

Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

060000 ENGINE AND ENGINE COOLING

Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil lea

060000 ENGINE AND ENGINE COOLING

Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. VC

110000 ELECTRICAL SYSTEM

Some 2019-2020 Fusion plug-in hybrid electric vehicles (PHEV) may exhibit a no start condition with diagnostic trouble codes (DTCs) P0B3B, P0B40, P0B45, P0B4A, P0B4F, P0B54, P0B59, P0B5E, P0B63, P0B68, P0B6D, P0B72, P0B77, and/or P0B7C stor

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

100000 POWER TRAIN

Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the

030000 SERVICE BRAKES, HYDRAULIC

060000 ENGINE AND ENGINE COOLING

Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger c

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February

280100 BACK OVER PREVENTION:SOFTWARE

980000 UNKNOWN OR OTHER

119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition

060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

100000 POWER TRAIN

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result

110000 ELECTRICAL SYSTEM

Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc

060000 ENGINE (PWS)

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

346000 COMMUNICATION:MANUFACTURER TELEMATICS

220000 SEATS

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

354000 EQUIPMENT:MECHANICAL

220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

060000 ENGINE AND ENGINE COOLING

Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components re

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

118000 ELECTRICAL SYSTEM:SOFTWARE

353000 EQUIPMENT:ELECTRICAL

Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te

110000 ELECTRICAL SYSTEM

This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Sup

350000 EQUIPMENT

980000 UNKNOWN OR OTHER

Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular

346000 COMMUNICATION:MANUFACTURER TELEMATICS

353000 EQUIPMENT:ELECTRICAL

Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the r

980000 UNKNOWN OR OTHER

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th

346000 COMMUNICATION:MANUFACTURER TELEMATICS

100000 POWER TRAIN

Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE (PWS)

110000 ELECTRICAL SYSTEM

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

060000 ENGINE AND ENGINE COOLING

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor

102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol

110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

110000 ELECTRICAL SYSTEM

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

350000 EQUIPMENT

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,

350000 EQUIPMENT

Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help a

110000 ELECTRICAL SYSTEM

Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

110000 ELECTRICAL SYSTEM

Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

110000 ELECTRICAL SYSTEM

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

350000 EQUIPMENT

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie

110000 ELECTRICAL SYSTEM

Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is abo

346000 COMMUNICATION:MANUFACTURER TELEMATICS

060000 ENGINE AND ENGINE COOLING

Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The crankshaft pulley to be slightly out of alignment in relation to eng

350000 EQUIPMENT

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus

350000 EQUIPMENT

Some 2019 Ranger and Fusion vehicles may exhibit a symptom of the climate control features missing on the touchscreen after updating the SYNC software. To correct this condition, reflash the SYNC module with the latest software using the ap

350000 EQUIPMENT

Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

350000 EQUIPMENT

Some 2019 Ranger and Fusion vehicles may have a symptom of the climate control features missing on the touch screen after updating the SYNC software. At this time it is not recommended to update the SYNC/APIM software on 2019 Ranger and Fus

118000 ELECTRICAL SYSTEM:SOFTWARE

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

118000 ELECTRICAL SYSTEM:SOFTWARE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

118000 ELECTRICAL SYSTEM:SOFTWARE

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

350000 EQUIPMENT

Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

110000 ELECTRICAL SYSTEM

Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct t

160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

Showing 100 of 116 bulletins.

FORD FUSION ENERGI - All Years Overview

Complete safety history for the FORD FUSION ENERGI across all model years (2015, 2019).

2 Total Recalls

407 Total Complaints

0 Investigations

14 Reported Crashes

11 Reported Fires

1 Reported Deaths

FORD FUSION ENERGI - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020	0	49	View
2019 (current)	1	150
2018	0	8	View
2017	0	24	View
2016	0	37	View
2015	1	34	View
2014	0	41	View
2013	0	60	View
2012	0	4	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2019 FORD FUSION ENERGI

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2019 FORD FUSION ENERGI

Safety Technology

Technical Service Bulletins, 2019 FORD FUSION ENERGI

Most Affected Components

FORD FUSION ENERGI - All Years Overview

FORD FUSION ENERGI - Year by Year

Other FORD Models