2021 FORD EXPLORER POLICE INTERCEPT

1 recalls — 0 complaints — 58 TSBs

22V255000 Apr 14, 2022
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June... Read more
252,936 vehicles affected
Manufacturer: Ford Motor Company

No complaints found for this vehicle.

Technical Service Bulletins — 2021 FORD EXPLORER POLICE INTERCEPT

58 manufacturer communications from 36 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
100000 POWER TRAIN17
110000 ELECTRICAL SYSTEM10
350000 EQUIPMENT7
060000 ENGINE AND ENGINE COOLING5
060000 ENGINE (PWS)2
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)2
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM1
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL1
22G07 S1 Apr 1, 2024
350000 EQUIPMENT
UPDATE Supplement Announcement - Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit - Electromagnetic Compatibility Upgrade Owner letter added. First part submitted 08/
SSM 51945 Sep 22, 2023
350000 EQUIPMENT
2020-2023 Police Interceptor Utility vehicles may require level III ballistic panels to be replaced due to broken mounting tabs. Level III ballistic panel mounting tab service kits are now available (right LB5Z-78201B68-F and left LB5Z-7820
SSM 51917 Sep 13, 2023
100000 POWER TRAIN
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles equipped with AWD may exhibit a binding or shudder sensation while turning and/or while accelerating from low speeds. The concern may also be described as a grinding and/or
SSM 51875 Aug 21, 2023
162300 STRUCTURE:BODY:DOOR
On 2020-2023 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the drivers door ajar circuit. In some cases customers may experience an ajar light on when the drivers door is fully close
SSM 51875 Aug 21, 2023
110000 ELECTRICAL SYSTEM
On 2020-2023 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the drivers door ajar circuit. In some cases customers may experience an ajar light on when the drivers door is fully close
SSM 51821 Aug 1, 2023
104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles equipped with AWD may exhibit a binding or shudder sensation while turning and/or while accelerating from low speeds. The concern may also be described as a grinding and/or
SSM 51821 Aug 1, 2023
100000 POWER TRAIN
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles equipped with AWD may exhibit a binding or shudder sensation while turning and/or while accelerating from low speeds. The concern may also be described as a grinding and/or
SSM 51821 Aug 1, 2023
022520 SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles equipped with AWD may exhibit a binding or shudder sensation while turning and/or while accelerating from low speeds. The concern may also be described as a grinding and/or
22G07 S1 Jul 14, 2023
350000 EQUIPMENT
Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit - Electromagnetic Compatibility Upgrade Service Action: Confirm customer operates a low-band very high frequency (V
22G07 Jun 15, 2023
350000 EQUIPMENT
Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit - Electromagnetic Compatibility Upgrade
SAN-Vol1 I1 Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv
TSB 23-2030 Jan 30, 2023
100000 POWER TRAIN
2020-2022 Aviator/Explorer/Police Interceptor, 2021-2022 F-150 vehicles equipped with a 10R80 MHT transmission and built on or before 15-Nov-2022 may exhibit an 8th gear start after coming to a stop and/or a no movement in Reverse condition
SSM 51297 Jan 13, 2023
100000 POWER TRAIN
Some 2020-2023 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2D40. This may be due to the high voltage
TSB 22-2350 Sep 13, 2022
100000 POWER TRAIN
Some 2020-2022 Police Interceptor Utility vehicles equipped with a 3.3L Duratec (non-hybrid) engine may exhibit a delayed acceleration response at low vehicle speeds with no DTCs. This may be due to the software in the powertrain control mo
TSB 22-2350 Sep 13, 2022
060000 ENGINE AND ENGINE COOLING
Some 2020-2022 Police Interceptor Utility vehicles equipped with a 3.3L Duratec (non-hybrid) engine may exhibit a delayed acceleration response at low vehicle speeds with no DTCs. This may be due to the software in the powertrain control mo
TSB 22-2342 Sep 12, 2022
110000 ELECTRICAL SYSTEM
Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated MIL with diagnostic trouble code (DTC) P2D40. This may be due to the chiller not interpreting the correct cooli
TSB 22-2342 Sep 12, 2022
100000 POWER TRAIN
Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated MIL with diagnostic trouble code (DTC) P2D40. This may be due to the chiller not interpreting the correct cooli
SSM 50900 Jun 29, 2022
100000 POWER TRAIN
Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit a rear differential that is venting rear axle fluid. This may result in a noise, smell, or leak noticed by the customer. Inspect the rear of the vehicle for sig
SSM 50745 Jun 22, 2022
100000 POWER TRAIN
Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit erratic transfer case operation and/or noise. This may be due to water intrusion between the transmission and the transfer case. The transfer case installation
SSM 50804 May 24, 2022
110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle
SSM 50748 May 5, 2022
060000 ENGINE (PWS)
Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is found to be a foamy pink color th
SSM 50748 May 5, 2022
060000 ENGINE AND ENGINE COOLING
Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is found to be a foamy pink color th
SSM 50661 Apr 6, 2022
110000 ELECTRICAL SYSTEM
Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). T
SSM 50661 Apr 6, 2022
100000 POWER TRAIN
Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). T
SSM 50622 Mar 22, 2022
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some 2020 - 2022 Explorer/Aviator/Police Interceptor Utility vehicles may display a distance to empty value in the instrument panel cluster (IPC) that does not correctly represent the actual fuel level of the vehicle. This may be due to exc
SSM 50622 Mar 22, 2022
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2020 - 2022 Explorer/Aviator/Police Interceptor Utility vehicles may display a distance to empty value in the instrument panel cluster (IPC) that does not correctly represent the actual fuel level of the vehicle. This may be due to exc
SSM 50622 Mar 22, 2022
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Some 2020 - 2022 Explorer/Aviator/Police Interceptor Utility vehicles may display a distance to empty value in the instrument panel cluster (IPC) that does not correctly represent the actual fuel level of the vehicle. This may be due to exc
TSB 22-2046 Feb 16, 2022
060000 ENGINE AND ENGINE COOLING
Some 2020-2021 Explorer/Police Interceptor Utility vehicles equipped with 3.3L hybrid engine may exhibit delayed acceleration response, hesitation and/or a buck/jerk condition at low vehicle speeds with no diagnostic trouble codes (DTCs) st
TSB 22-2046 Feb 16, 2022
100000 POWER TRAIN
Some 2020-2021 Explorer/Police Interceptor Utility vehicles equipped with 3.3L hybrid engine may exhibit delayed acceleration response, hesitation and/or a buck/jerk condition at low vehicle speeds with no diagnostic trouble codes (DTCs) st
SSM 50381 Jan 7, 2022
110000 ELECTRICAL SYSTEM
Some 2020-2022 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various drivability concerns and/or an illuminated malfunction indicator lamp (MIL) with DTC P061B. This may be due to incorrectly installed or
SSM 50375 Dec 23, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
SSM 50375 Dec 23, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
SSM 50354 Dec 15, 2021
110000 ELECTRICAL SYSTEM
Some 2020-2022 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various drivability concerns and/or an illuminated malfunction indicator lamp (MIL) with DTC P061B. This may be due to incorrectly installed or
SSM 50321 Dec 6, 2021
100000 POWER TRAIN
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles equipped with AWD may exhibit a binding or shudder sensation while turning and/or while accelerating from low speeds. The concern may also be described as a grinding and/or
SSM 50252 Nov 3, 2021
980000 UNKNOWN OR OTHER
On 2020-2021 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the driver's door ajar circuit. In some cases customers may experience an ajar light on when the driver's door is fully clo
SSM 50252 Nov 3, 2021
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
On 2020-2021 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the driver's door ajar circuit. In some cases customers may experience an ajar light on when the driver's door is fully clo
SSM 50184 Oct 8, 2021
103941 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
Some 2021 Bronco/F-150/Explorer/Aviator/Police Interceptor Utility vehicles, excluding hybrid, may exhibit harsh or delayed engagement/shift concerns. Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Bre
SSM 50184 Oct 8, 2021
100000 POWER TRAIN
Some 2021 Bronco/F-150/Explorer/Aviator/Police Interceptor Utility vehicles, excluding hybrid, may exhibit harsh or delayed engagement/shift concerns. Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Bre
SSM 50156 Sep 28, 2021
060000 ENGINE AND ENGINE COOLING
Some 2021 F-150 vehicles equipped with a 3.3L or 5.0L engine, Transit vehicles equipped with a 3.5L Duratec engine, and Explorer/Police Interceptor Utility vehicles equipped with a 3.3L engine may exhibit an illuminated malfunction indicato
SSM 49982 Jul 27, 2021
060000 ENGINE AND ENGINE COOLING
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit an inoperative cooling fan and/or a vehicle overheat message. This may be due to water intrusion into the cooling fan relay, a loose ground connection, or damag
TSB 21-2195 Jun 29, 2021
120000 EXTERIOR LIGHTING
Some 2020-2021 Police Interceptor Utility vehicles may exhibit inoperative turn signal lamps after replacement of the light emitting diode (LED) control module. This may be due to a lack of initialization caused by incomplete wiring circuit
SSM 49870 Jun 8, 2021
100000 POWER TRAIN
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is found to be a foamy pink color th
SSM 49753 Apr 26, 2021
100000 POWER TRAIN
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility and 2021 F-150 Hybrid vehicles equipped with a 10R80 modular hybrid transmission (MHT) and with less than 100 miles (160 kilometers) may exhibit a transmission fluid leak that appea
SSM 49507 Jan 29, 2021
100000 POWER TRAIN
Some 2021 F-150/Explorer/Aviator/Police Interceptor Utility vehicles, excluding hybrid, with 5,000 miles (8,000 km) or less may exhibit harsh or delayed engagement/shift concerns with or without transmission diagnostic trouble codes (DTC) i
SSM 49484 Jan 22, 2021
350000 EQUIPMENT
Some 2021 F-150/Transit/Explorer/Aviator/Police Interceptor vehicles may exhibit a flashing powertrain malfunction (wrench) indicator while in transport mode with diagnostic trouble code (DTC) P112A stored in the powertrain control module (
SSM 49446 Jan 14, 2021
100000 POWER TRAIN
Some 2021 F-Super Duty vehicles equipped with a 6.2L or 7.3L engine, F-150 vehicles equipped with a 3.3L or 5.0L engine, and Explorer/Police Interceptor Utility vehicles equipped with a 3.3L engine may exhibit an illuminated malfunction ind
TSB 20-2429 Dec 24, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2020-2021 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L hybrid engine and built on or before 21-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U0100 stored in
TSB 20-2429 Dec 24, 2020
350000 EQUIPMENT
Some 2020-2021 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L hybrid engine and built on or before 21-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U0100 stored in
TSB 20-2429 Dec 24, 2020
110000 ELECTRICAL SYSTEM
Some 2020-2021 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L hybrid engine and built on or before 21-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U0100 stored in
TSB 20-2429 Dec 24, 2020
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2020-2021 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L hybrid engine and built on or before 21-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U0100 stored in
SSM 49388 Dec 9, 2020
350000 EQUIPMENT
2021 F-150/Explorer/Aviator/Police Interceptor Utility vehicles without a diesel engine and/or without a 10R80 MHT transmission have a new PCM-Transmission Accelerated Main Control Break In routine added to the Diagnosis and Testing Section
SSM 49388 Dec 9, 2020
110000 ELECTRICAL SYSTEM
2021 F-150/Explorer/Aviator/Police Interceptor Utility vehicles without a diesel engine and/or without a 10R80 MHT transmission have a new PCM-Transmission Accelerated Main Control Break In routine added to the Diagnosis and Testing Section
SSM 49388 Dec 9, 2020
100000 POWER TRAIN
2021 F-150/Explorer/Aviator/Police Interceptor Utility vehicles without a diesel engine and/or without a 10R80 MHT transmission have a new PCM-Transmission Accelerated Main Control Break In routine added to the Diagnosis and Testing Section
SSM 49388 Dec 9, 2020
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2021 F-150/Explorer/Aviator/Police Interceptor Utility vehicles without a diesel engine and/or without a 10R80 MHT transmission have a new PCM-Transmission Accelerated Main Control Break In routine added to the Diagnosis and Testing Section
SSM 49386 Dec 9, 2020
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
Some 2020-2021 Police Interceptor Utility vehicles may have diagnostic trouble codes (DTCs) C0052, C0053, C0054 and/or C0055 stored in the TRM if the police steering wheel output circuits are not connected to any accessories. If these DTCs
SSM 49386 Dec 9, 2020
110000 ELECTRICAL SYSTEM
Some 2020-2021 Police Interceptor Utility vehicles may have diagnostic trouble codes (DTCs) C0052, C0053, C0054 and/or C0055 stored in the TRM if the police steering wheel output circuits are not connected to any accessories. If these DTCs
SSM 49380 Dec 4, 2020
110000 ELECTRICAL SYSTEM
Some 2021 F-150/Explorer/Aviator/Police Interceptor vehicles may exhibit a flashing powertrain malfunction (wrench) indicator while in transport mode with diagnostic trouble code (DTC) P112A stored in the powertrain control module (PCM). Th
SSM 49380 Dec 4, 2020
060000 ENGINE (PWS)
Some 2021 F-150/Explorer/Aviator/Police Interceptor vehicles may exhibit a flashing powertrain malfunction (wrench) indicator while in transport mode with diagnostic trouble code (DTC) P112A stored in the powertrain control module (PCM). Th

FORD EXPLORER POLICE INTERCEPT — All Years Overview

Complete safety history for the FORD EXPLORER POLICE INTERCEPT across all model years (2017–2021).

5 Total Recalls
47 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

FORD EXPLORER POLICE INTERCEPT — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2021 (current) 1 0
2020 2 0 View
2018 0 2 View
2017 2 9 View
2016 0 29 View
2015 0 7 View

Other FORD Models

Model Recalls Complaints
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RANGER 928 10,371 View
F-350 SD 776 2,363 View
F-450 SD 692 624 View
F-150 692 46,142 View
F-250 SD 638 3,635 View
EXPLORER 624 42,549 View
F-550 SD 578 603 View