STRUCTURE
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
3,674 vehicles affected
MY VEHICLE SUDDENLY STOPPED SHUT OFF DEAD!!!! IN THE MIDDLE OF TRAFFIC. I MANAGED TO RESTAR IT AND IMMEDIATELY DROVE IT TO THE CLOSEST MECHANIC SHOP.I PAID $49.95 FEE AND THEY SCANNED THE ENGINE. TOLD ME IT MIGHT HAVE BEEN A LOOSE WIRE, THAT THEY TOOK CARE OF IT AND GO AHEAD AND DRIVE IT. "BRING IT BACK, IF IT HAPPENS AGAIN" EASIER SAID THAN DONE. YES IT IS STILL HAPPENING. I LOVE MY CAR AND IT IS THE ONLY TRANSPORTATION I HAVE. I AM 69 3/4 YEARS OLD AND DRIVE AROUND WITH MY 92 YEAR OLD MOTHER. NEEDLESS TO SAY I AM TERRIFIED TO DRIVE MY VEHICLE.
WHILE DRIVING THE VEHICLE IT STARTED TO MAKE A LOUD RATTLING SOUND AND STARTED TO LOOSE POWER, EVENTUALLY THE VEHICLE JUST SHUT DOWN AND WOULDN'T START AGAIN. THE VEHICLE WAS TOWED TO THE DEALER WHERE I WAS TOLD THAT THE CATALYTIC CONVERTER IS BAD. THE VEHICLE HAS BEEN AT THE DEALER SINCE MAY 21, 2007. THE PART HAS BEEN ON BACK ORDER SINCE THEN AND I WAS TOLD THAT IT WILL BECOME AVAILABLE ON JUNE 26, 2007. NOW AS OF TODAY JUNE 26, 2007, IT WAS PUSHED BACK TO AUGUST 25, 2007, BECAUSE IT'S AN ENGINEER PROBLEM. I AM OUT OF TRANSPORTATION AND THE DEALER OR FORD IS NOT ASSISTING ME IN MUCH OF ANYTHING RIGHT NOW!*AK
GRINDING NOISE FROM THE REAR END WHILE BACKING OR MAKING LOW SPEED TURNS. PER 3 DIFFERENT MECHANICS, THIS IS A COMMON PROBLEM WITH THE FORD EXPLORER DUE TO THE REAR DIFFERENTIAL. THIS PROBLEM HAS BEEN REPEATEDLY DOCUMENTED BOTH HERE AND IN ONLINE FORUMS. IT REQUIRES A $1000.00 REPAIR WITH NO GUARANTEE THAT THE REPAIR WILL PREVENT THE PROBLEM FROM RECURRING. *NM
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPER CAME ON AND OFF INTERMITTENTLY. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. *AK