2023 ENTEGRA REATTA XL
3 recalls — 3 complaints — 7 TSBs
24V061000 Feb 1, 2024
SEATS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fa... Read more
Consequence
A loose or detached seat assembly increases the risk of injury.
Remedy
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
23V224000 Mar 30, 2023
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Consequence
A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Remedy
Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
23V102000 Feb 20, 2023
EQUIPMENT:OTHER:LABELS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk... Read more
Consequence
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Complaint Statistics
3 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| EXTERIOR LIGHTING | 1 |
| STEERING | 1 |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1 |
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Aug 14, 2025
Incident date: Aug 14, 2025
The contact owns a 2022 Polestar Polestar 2. The contact stated that while driving at an undisclosed speed, the message “Back Over Prevention Camera Unavailable” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated tha... Read more
EXTERIOR LIGHTING
Jan 3, 2023
Incident date: Dec 17, 2022
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
STEERING
Jan 3, 2023
Incident date: Dec 17, 2022
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
Technical Service Bulletins — 2023 ENTEGRA REATTA XL
7 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 1 |
| 351240 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTER | 1 |
| 350000 EQUIPMENT | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 130000 VISIBILITY | 1 |
| 130000 VISIBILITY/WIPER (PWS) | 1 |
| 116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER | 1 |
INC 23-110
Jun 1, 2023
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
INC (Informational Communication) Regarding Pairing and programming key fobs.
SRP 23-107
May 5, 2023
130000 VISIBILITY
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
SRP 23-107
May 5, 2023
130000 VISIBILITY/WIPER (PWS)
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
INC 23-094
Mar 7, 2023
351240 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTER
Informational Communication (INC) INSTRUCTIONS FOR SETTING INVERTER/CHARGER VALUES ON VEGATOUCH
INC 23-087
Feb 20, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Informational Communication - Understanding the start-up procedure.
SRP 22-082
Nov 3, 2022
350000 EQUIPMENT
Standard repair procedure: Shower enclosure and shower door installation instructions.
SRP 22-074
Sep 7, 2022
160000 STRUCTURE
Standard repair procedure (SRP) - Filon roof damage repair instructions.
ENTEGRA REATTA XL — All Years Overview
Complete safety history for the ENTEGRA REATTA XL across all model years (2018–2025).
29
Total Recalls
3
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths