2021 ENTEGRA REATTA XL
7 recalls — 0 complaints — 17 TSBs
24V061000 Feb 1, 2024
SEATS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fa... Read more
Consequence
A loose or detached seat assembly increases the risk of injury.
Remedy
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
22V665000 Sep 1, 2022
ENGINE
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Consequence
Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Remedy
Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
21V886000 Nov 16, 2021
SUSPENSION:REAR
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Consequence
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
Remedy
Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
21V769000 Sep 29, 2021
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
21V767000 Sep 28, 2021
FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Entegra Coach (Entegra) is recalling certain 2021-2022 Anthem, Aspire, and Reatta XL Class A vehicles equipped with Cummins L9 diesel engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur in the fuel hoses between the fuel pump and the remote fuel filter head.
Consequence
A fuel leak in the presence of an ignition source may increase the risk of a fire.
Remedy
Entegra will work with Cummins to replace the fuel hoses, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Entegra customer service at 1-800-283-8267.
21V591000 Jul 30, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at ... Read more
20V600000 Sep 30, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2021 Entegra Aspire, Anthem, Cornerstone, and ReattaXL motorhomes built with Villa power seats. The power seat wiring may become chafed due to poor routing, and no protection, or melt from exceeding the 14 gauge wire amp capacity.
Consequence
Damaged power seat wires may short circuit, increasing the risk of a fire.
Remedy
Jayco will notify owners, and the dealers will inspect the seat wiring for loom protection and secure it with wire ties, free of charge. The remedy regarding the switch and exceeding the amp capacity is still under development. The recall began December 4, 2020. Owners may contact Jayco customer ... Read more
No complaints found for this vehicle.
Technical Service Bulletins — 2021 ENTEGRA REATTA XL
17 manufacturer communications from 15 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 4 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 3 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| 119310 ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER | 1 |
| 353000 EQUIPMENT:ELECTRICAL | 1 |
| 160000 STRUCTURE | 1 |
| 130000 VISIBILITY | 1 |
INC 23-110
Jun 1, 2023
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
INC (Informational Communication) Regarding Pairing and programming key fobs.
SRP 23-107
May 5, 2023
130000 VISIBILITY/WIPER (PWS)
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
SRP 23-107
May 5, 2023
130000 VISIBILITY
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
SRP 22-082
Nov 3, 2022
350000 EQUIPMENT
Standard repair procedure: Shower enclosure and shower door installation instructions.
SRP 22-074
Sep 7, 2022
160000 STRUCTURE
Standard repair procedure (SRP) - Filon roof damage repair instructions.
INC 22-067
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
INC 22-066
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
INC 22-054
Mar 30, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
(INC) Informational communication on when To Sanitize The Fresh Water System.
SRP 22-053
Mar 30, 2022
353000 EQUIPMENT:ELECTRICAL
False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.
INC 21-040
Oct 5, 2021
110000 ELECTRICAL SYSTEM
RVC BRIDGE; INVERTER LOCATIONS
CAN 21-010
May 10, 2021
350000 EQUIPMENT
CHASSIS ADVISORY NOTICE - SPARTAN CHASSIS BULLETIN 21-360-001 - The SpartanLync TPMS modules were supplied with a resistor in circuit board that is not desired for Spartan RV chassis due to potential interference with the motor home channel
CAN 21-010
May 10, 2021
110000 ELECTRICAL SYSTEM
CHASSIS ADVISORY NOTICE - SPARTAN CHASSIS BULLETIN 21-360-001 - The SpartanLync TPMS modules were supplied with a resistor in circuit board that is not desired for Spartan RV chassis due to potential interference with the motor home channel
20-037 TSB
Jan 28, 2021
110000 ELECTRICAL SYSTEM
. The power source to the Power Gear full wall slide is not rated high enough to complete the extend or retract when any additional cargo is added, or the room is out of adjustment slightly. Installation of a slide relay and change of
20-038 TSB
Jan 22, 2021
350000 EQUIPMENT
Saniflo macerator toilet does not clean bowel with single flush. Update to touchpad control software required.
20-032 INC
Oct 26, 2020
119310 ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
Informational Communication (INC) Inverter charging settings on Vegatouch 2021
SRP 20-029
Oct 16, 2020
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Repair to address the vent section of the kitchen window fails to unlatch and slide open due to a broken window fork for Fresco Window .
16-027ORD
Aug 1, 2016
350000 EQUIPMENT
TSB Order form.
ENTEGRA REATTA XL — All Years Overview
Complete safety history for the ENTEGRA REATTA XL across all model years (2018–2025).
29
Total Recalls
3
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths