2015 E-ONE QUEST II

5 recalls, 0 complaints - 10 TSBs

19V730000 Oct 14, 2019
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Defect Description
E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the... Read more
Consequence
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
Remedy
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V... Read more
1,603 vehicles affected
Manufacturer: E-One Incorporated
18V171000 Mar 15, 2018
SUSPENSION:FRONT
Defect Description
E-One Incorporated (E-One) is recalling certain 2008-2015 E-One Typhoon, Cyclone II, and Quest II vehicles, equipped with Timoney Independent Front Suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and th... Read more
Consequence
A wheel separation from the vehicle can increase the risk of a crash.
Remedy
E-One will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on April 24, 2018. Owners may contact E-One customer service at 1-352-861-3612.
36 vehicles affected
Manufacturer: E-One Incorporated
18V019000 Jan 9, 2018
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Defect Description
E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in... Read more
Consequence
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
Remedy
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.
1,147 vehicles affected
Manufacturer: E-One Incorporated
17V540000 Aug 31, 2017
STEERING
Defect Description
E-One Incorporated (E-One) is recalling certain 2015 Cyclone II and Quest II emergency vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy
E-One will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on O... Read more
5 vehicles affected
Manufacturer: E-One Incorporated
16V293000 May 12, 2016
EQUIPMENT
Defect Description
E-One Incorporated (E-One) is recalling certain model year 2015-2016 Cyclone II, Quest II and Typhoon emergency vehicles manufactured May 1, 2015, to March 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been im... Read more
Consequence
If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Remedy
E-One will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 6, 2016. Owners may contact E-One customer service at 1-352-861-3612 or Hale customer service at 1-800-533-3569.
140 vehicles affected
Manufacturer: E-One Incorporated

No complaints found for this vehicle.

Technical Service Bulletins, 2015 E-ONE QUEST II

10 manufacturer communications from 8 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT4
980000 UNKNOWN OR OTHER2
114000 ELECTRICAL SYSTEM:WIRING1
070000 FUEL SYSTEM, GASOLINE1
060000 ENGINE AND ENGINE COOLING1
110000 ELECTRICAL SYSTEM1
MIC-EONE-090120 Sep 1, 2020
350000 EQUIPMENT
August 2020 TSB report for E-ONE, Inc.
MIC-EONE-080320 Aug 3, 2020
060000 ENGINE AND ENGINE COOLING
TSB report for July, 2020. One TSB was sent for the month of July. The TSB only applies to E-ONE chassis' with Cummins Export engines.
MIC-EONE-080320 Aug 3, 2020
110000 ELECTRICAL SYSTEM
TSB report for July, 2020. One TSB was sent for the month of July. The TSB only applies to E-ONE chassis' with Cummins Export engines.
MIC-EONE030320 Mar 3, 2020
350000 EQUIPMENT
E-ONE, Inc. TSB report for the month of February 2020.
MIC-EONE 020420 Feb 4, 2020
350000 EQUIPMENT
E-ONE, Inc. TSB report for January 2020 sent 02/03/20 missing Index of Manufacturer (MFR) Communications. This communication is to add that record.
2018-1048 Nov 14, 2018
070000 FUEL SYSTEM, GASOLINE
E-ONE has identified that a large number of DEF tank senders that have been returned for evaluation have been diagnosed as no fault found from the manufacturer. In an effort to minimize this in the future, we are sending this bulletin alon
2018-1048 Nov 14, 2018
350000 EQUIPMENT
E-ONE has identified that a large number of DEF tank senders that have been returned for evaluation have been diagnosed as no fault found from the manufacturer. In an effort to minimize this in the future, we are sending this bulletin alon
2018-1047 Nov 5, 2018
114000 ELECTRICAL SYSTEM:WIRING
During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2007 with the launch of the new ISSPRO gauge cluster. The
No comms 2022-08 Sep 1, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for August 2022 for E-One Incorporated.
No comms 2023-05 Jun 1, 2023
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for May 2023 for E-One Incorporated.

E-ONE QUEST II - All Years Overview

Complete safety history for the E-ONE QUEST II across all model years (2008, 2021).

36 Total Recalls
0 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

E-ONE QUEST II - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2021 3 0 View
2020 4 0 View
2019 4 0 View
2018 3 0 View
2017 4 0 View
2016 3 0 View
2015 (current) 5 0
2014 3 0 View
2013 2 0 View
2012 1 0 View
2011 1 0 View
2010 1 0 View
2009 1 0 View
2008 1 0 View

Other E-ONE Models

Model Recalls Complaints
CYCLONE II 148 0 View
TYPHOON 112 0 View
TYPHOON N 55 0 View
CYCLONE N 45 0 View
QUEST 33 0 View
COMMERCIAL 21 0 View
PUMPER 14 0 View
CYCLONE III 12 0 View