2017 DUCATI SUPERSPORT

5 recalls — 8 complaints

21V315000 May 4, 2021
SERVICE BRAKES, HYDRAULIC
Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.
Remedy: Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.
5,909 vehicles affected
21V315000 May 4, 2021
SERVICE BRAKES, HYDRAULIC
Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.
Remedy: Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.
5,909 vehicles affected
18V835000 Nov 27, 2018
POWER TRAIN:MANUAL TRANSMISSION
Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Monster 1200, Monster 821, SuperSport and SuperSport S motorcycles. The shift lever may have been incorrectly assembled, possibly resulting in the shift knob detaching from the lever.
Remedy: Ducati will notify owners, and dealers will inspect the gear lever shift knob tightness, replacing it as necessary, free of charge. The recall began January 14, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-007.
2,742 vehicles affected
18V793000 Nov 9, 2018
VISIBILITY:REARVIEW MIRRORS/DEVICES
Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Supersport motorcycles. Vibrations may distort the images in the mirrors, reducing the driver's visibility.
Remedy: Ducati will notify owners, and dealers will replace the mirrors with new mirrors, free of charge. The recall began January 28, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-005.
1,676 vehicles affected
18V371000 Jun 5, 2018
FUEL SYSTEM, GASOLINE
Ducati North America (Ducati) is recalling certain 2017-2018 Ducati Supersport, and Supersport S motorcycles. The Airbox blow-by and fuel tank overfill hoses may be routed too close to the exhaust manifold, which may cause the hoses to melt.
Remedy: Ducati will notify owners, and dealers will inspect the hose routing and correct as necessary, free of charge. The recall began on July 6, 2018. Owners may contact Ducati customer service at 1-888-391-5446.
1,462 vehicles affected
FUEL/PROPULSION SYSTEM Feb 3, 2022
The fuel gauge has gone bad multiple times. Some times the fuel gauge will go to zero with fuel still in it or it will stick at half tank when it is less than that. My local Ducati service center has replace the fuel gauge 3 times now and the bike only has 3500 miles on it. Talking to the service manager he says this is a known issue but Ducati will not fix it. This is an issue will all the models not just the super sport. I talked to a regional service rep last summer and he said it is because of the type of fuel used in the US. They why doesn't Honda, Kawasaki, Yamaha, etc have the same issue?
POWER TRAIN Mar 4, 2021
MOTORCYCLE IS EQUIPPED THE DUCATI QUICK SHIFTER (DQS). WHEN DOWNSHIFTING FROM 3RD TO 2ND BIKE WILL OCCASIONALLY, AT LEAST ONCE PER OUTING, POP OUT OF GEAR AND GO INTO A 'FALSE' NEUTRAL. VERY DISCONCERTING ESPECIALLY WHEN GOING INTO A CORNER. HAVE REPEATEDLY COMPLAINED TO MY DEALERSHIP ABOUT THE SITUATION BUT THEY SEEM NOT ABLE TO REPLICATE THE ISSUE AND TO BLAME DRIVER ERROR, ME. I HAVE OVER 27K MILES ON THIS BIKE, I THINK I'D KNOW HOW TO RIDE THIS PARTICULAR BIKE PROPERLY BY NOW.
SERVICE BRAKES Feb 17, 2020
PURCHASED BIKE NEW IN AUGUST 2018 AND HAS LESS THAN 1K MILES. UNEXPLAINED LEAK HAS DEVELOPED NEAR AIR INTAKE. LEAK IDENTIFIED NEAR THE END OF JANUARY 2020. REAR BRAKE IDENTIFIED TODAY AS COMPLETELY INOPERABLE BUT BRAKE FLUID RESERVOIR IS FULL. NO ERROR MESSAGES OR SYSTEM FAILURE ALERTS INCLUDING A MALFUNCTION OF THE ABS SYSTEM WAS CAPTURED BY THE BIKE'S ELECTRONICS. I IDENTIFIED THE REAR BRAKE FAILURE DURING MY PRE-RIDE INSPECTION ON 2/17/2020. HAVE CONTACTED A DUCATI AUTHORIZED DEALER IN MY AREA FOR FURTHER INSPECTION AND RESOLUTION.
UNKNOWN OR OTHER Feb 17, 2020
PURCHASED BIKE NEW IN AUGUST 2018 AND HAS LESS THAN 1K MILES. UNEXPLAINED LEAK HAS DEVELOPED NEAR AIR INTAKE. LEAK IDENTIFIED NEAR THE END OF JANUARY 2020. REAR BRAKE IDENTIFIED TODAY AS COMPLETELY INOPERABLE BUT BRAKE FLUID RESERVOIR IS FULL. NO ERROR MESSAGES OR SYSTEM FAILURE ALERTS INCLUDING A MALFUNCTION OF THE ABS SYSTEM WAS CAPTURED BY THE BIKE'S ELECTRONICS. I IDENTIFIED THE REAR BRAKE FAILURE DURING MY PRE-RIDE INSPECTION ON 2/17/2020. HAVE CONTACTED A DUCATI AUTHORIZED DEALER IN MY AREA FOR FURTHER INSPECTION AND RESOLUTION.
VISIBILITY/WIPER Oct 4, 2017
REAR VIEW MIRRORS EXCESSIVELY VIBRATE UNDER MODERATE TO HARD ACCELERATION, MAKING IT ALMOST IMPOSSIBLE TO SEE ANYTHING BEHIND RIDER.
VISIBILITY/WIPER Sep 1, 2017
BOTH REAR VIEW MIRRORS VIBRATE EXCESSIVELY WHILE IN MOTION RENDERING THEM UNUSABLE. UNABLE TO DETERMINE DISTANCE OR SPEED OF SURROUNDING VEHICLES WHILE IN MOTION. IMAGES IN THE MIRROR ARE A COMPLETE BLUR.
VISIBILITY/WIPER Jun 15, 2017
WHILE RIDING THE MOTORCYCLE THE TWO REAR VIEW MIRRORS VIBRATE TO SUCH AN EXTENT THAT YOU CANNOT SEE WHAT IS BEHIND YOU. THIS IS DANGEROUS AND DEFEATS THE PURPOSE OF HAVING REAR VIEW MIRRORS. I HAVE CONTACTED DUCATI NORTH AMERICA ABOUT THIS AND THEY WON'T ACKNOWLEDGE THAT THERE IS A PROBLEM. IF YOU READ ALL 161 POSTS ON THE DUCATI SUPERSPORT FORUM YOU CAN SEE THAT IT IS A WIDE-SPREAD ISSUE INVOLVING THIS MODEL: HTTP://WWW.DUCATISUPERSPORT939.NET/FORUM/129-APPEARANCE-MODIFICATIONS/2714-MIRROR-VIBRATIONS.HTML
VISIBILITY/WIPER Jun 15, 2017
REAR VIEW MIRRORS VIBRATE TOO MUCH TO BE ABLE TO SEE TRAFFIC BEHIND CLEARLY WHEN RIDING.