2012 DUCATI DIAVEL

DUCATI DIAVEL MOTORCYCLE. CONSUMER WRITES IN REGARDS TO SUDDEN ENGINE WHINING NOISES- DISCOVERS NUMEROUS METAL PARTICLES WITHIN THE CRANK CASE- EROSION OF THE INTERNAL ENGINE COMPONENT. *LD THE CONSUMER STATED THE DEALER WAS NOTIFIED. THE SERVICE MANAGER STATED THE AMOUNT OF DEBRIS WAS NOT ENOUGH TO WARRANT AN INVESTIGATION AND THERE WAS NO CAUSE FOR CONCERN. *JS

CPSC: I1480595A. DUCATI DIAVEL MOTORCYCLE. CONSUMER STATED THE MOTORCYCLE HAD NO WORKING REAR BRAKES. *LN

WHEN I RECEIVED THIS MOTORCYCLE SECOND HAND, IT WAS JUST ABOUT OUT OF WARRANTY. I DID TAKE IT TO A LOCAL DEALER FOR SERVICE AND NOTED TO THEM THAT THE REAR BRAKE WAS NOT WORKING WELL AT ALL. THE SAID THEY WOULD ATTEMPT TO FIX IT BUT NOT TO KEEP MY HOPES TOO HIGH! I FOUND OUT LATER FROM A SALES MANAGER THAT THE REAR BRAKES ON DUCATI'S ARE NOTORIOUSLY POOR. I EVENTUALLY HAD THE REAR BRAKE LINE BLED BY ANOTHER MECHANIC AND THAT ONLY HELPED SLIGHTLY AND FOR A SHORT PERIOD. ALTHOUGH THE FRONT BRAKES ARE FAR MORE IMPORTANT ON A MOTORCYCLE, THE REAR BRAKE HAS SAFETY IMPLICATIONS AS WELL. FIRST, IT CAN ADD 15% OR MORE TO PURE STOPPING POWER. ALSO, BEING ABLE TO USE A REAR BRAKE (FEATHERING IT) WHILE MAKING A TURN HELPS CONTROL THE BIKE. USING THE FRONT BRAKE CAN CAUSE A CRASH. NOT HAVING A USABLE REAR BRAKE THEREFORE IS NOT GOOD. I HAVE ALERTED DUCATI ABOUT THE PROBLEM AND THEY PROMISED TO HAVE THE USA DIVISION CONTACT ME, WHICH HAS NOT HAPPENED IN THE PAST MONTH SINCE I COMPLAINED. SINCE THE BIKE IS NOW OUT OF WARRANTY, I FEEL I WOULD BE WASTING MY TIME TO KEEP BRINGING INTO A DEALER TO FIX AND UNSOLVABLE PROBLEM. I THINK THIS IS A DEFECT AND THAT ALL MOTORCYCLES SHOULD HAVE SUFFICIENT REAR BRAKE SYSTEMS PUT INTO THE MANUFACTURING PROCESS. IT APPEARS THAT AT LEAST SOME HIGH END EUROPEAN BIKES DO NOT PUT A LOT OF EFFORT INTO MAKING QUALITY REAR BRAKES. BY THE WAY, I ALSO LODGED A COMPLAINT WITH THE CPSC. *TR

HANDLEBAR WAS LOCKING WHILE DRIVING. I TOOK TO THE DEALER AND THEY SHOULD UPDATE THE SOFTWARE BUT DIDN'T WORK. THEY REPLACED THE WHOLE UNIT AND NOW LOOKS GOOD. *TR

I JUST BOUGHT A DUCATI DIAVEL 2012 AND WHILE DRIVING THE REAR BRAKES LOCKED, I ALMOST WENT THROUGH TRAFFIC WITHOUT BRAKES THEN FLAMING BRAKE PARTS OF THE BIKE FLEW OFF AND MELTED IN THE STREET. THEN BRAKE FLUID SPRAYED ALL OVER THE BACK OF THE BIKE. THE ROTORS WERE SCARED AND THERE WERE CHIPS OF THE BIKE ON THE REAR WHEEL. BRAKE FLUID SPAYED EVERYWHERE AND THERE WAS COMPLETE LOSS OF BRAKE PRESSURE AND THE PEDDLE WAS IN A 5 O'CLOCK POSITION. THE BIKE DROPPED BECAUSE I WAS STARTLED AND GRIPPED THE FRONT BRAKE. I HAD TO RIDE HOME WITH ONLY THE FRONT BRAKES. I HAVE A PICTURE OF THE BRAKE PAD MELTED INTO THE ASPHALT OF THE STREET. *TR