2005 DODGE STRATUS

6 recalls — 50 complaints

15V338000 Jun 2, 2015
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.
Remedy: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.
443,442 vehicles affected
10E059000 Dec 27, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
FEDERAL-MOGUL IS RECALLING CERTAIN REPLACEMENT CONTROL ARM ASSEMBLIES, PART NUMBERS K7425, 10945, FA4510X, K7427, 10946, AND FA4611X, SOLD FOR USE ON VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING.
Remedy: FEDERAL-MOGUL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT FEDERAL-MOGUL AT 1-877-489-6659.
22,689 vehicles affected
09E056000 Oct 9, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.
Remedy: QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.
5,787 vehicles affected
07E023000 Mar 29, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
Remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
13,128 vehicles affected
04V579000 Dec 9, 2004
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
ON CERTAIN SEDANS AND CONVERTIBLE MODEL VEHICLES, THE RIGHT STEERING KNUCKLE MAY HAVE BEEN DAMAGED DURING THE COMPONENT MANUFACTURING PROCESS.
Remedy: DEALERS WILL INSPECT AND REPLACE THE RIGHT STEERING KNUCKLE. THE RECALL BEGAN ON DECEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
26,354 vehicles affected
04V532000 Nov 2, 2004
SEAT BELTS:REAR/OTHER
ON CERTAIN SEDANS, THE LEFT AND RIGHT REAR OUTBOARD RETRACTOR AND TURNING LOOP BOLTS ON THE SEAT BELTS MAY NOT HAVE BEEN PROPERLY TIGHTENED.
Remedy: DEALERS WILL INSPECT AND TIGHTEN THE AFFECTED FASTENERS. THE RECALL BEGAN ON NOVEMBER 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
8,000 vehicles affected
UNKNOWN OR OTHER Feb 27, 2022
Unknown the only thing that I can tell you for sure is that struts are bad Call was like this when I bought it
SUSPENSION Feb 27, 2022
Unknown the only thing that I can tell you for sure is that struts are bad Call was like this when I bought it
ENGINE Feb 27, 2022
Unknown the only thing that I can tell you for sure is that struts are bad Call was like this when I bought it
SEATS Apr 22, 2021
SEATBELT SNAPPED OFF FROM CHEST RESTRAINT ON ONE SEAT, THE OTHER WAS LOCKING MECHANISM
SUSPENSION Oct 8, 2020
GOT THIS CAR 2 YEARS AGO AND FROM DAY 1 WHEN APPLYING THE BRAKES ALL THE WAY THE CAR IS ALMOST UNCONTROLABLE THE WHEEL PULLS ONE WAY OR THE OTHER BAD SO I HAVE TO PUMP THEM AND THEN IT STILL PULLS AND I HAVE REPLACED THE BRAKES 4 TIMES TO MAKE SURE IT WASNT THE DISC AND ALSO REPLACED THE WHEEL BEARINGS AND THE SHOP TOLD ME THE LOWER CONTROL ARM AND UPPER AND LOWER BALL JOINTS ARE CRACKING UP AND SO ITS NOT SAFE FOR ME TO DRIVE AND I DONT HAVE THE MONEY TO BE REPLACING SOMETHING THAT SHOULDNT BE MESSED UP MY CAR HAS LOW MILES IT STARTED MAKIMG CLUNKING NOISES WHEM GOING OVER A BUMP AND ANY TIME CAR IS MOVING IT IS SQUEAKING NOISES COMING FRPM FRONT OF CAR
STEERING Oct 8, 2020
GOT THIS CAR 2 YEARS AGO AND FROM DAY 1 WHEN APPLYING THE BRAKES ALL THE WAY THE CAR IS ALMOST UNCONTROLABLE THE WHEEL PULLS ONE WAY OR THE OTHER BAD SO I HAVE TO PUMP THEM AND THEN IT STILL PULLS AND I HAVE REPLACED THE BRAKES 4 TIMES TO MAKE SURE IT WASNT THE DISC AND ALSO REPLACED THE WHEEL BEARINGS AND THE SHOP TOLD ME THE LOWER CONTROL ARM AND UPPER AND LOWER BALL JOINTS ARE CRACKING UP AND SO ITS NOT SAFE FOR ME TO DRIVE AND I DONT HAVE THE MONEY TO BE REPLACING SOMETHING THAT SHOULDNT BE MESSED UP MY CAR HAS LOW MILES IT STARTED MAKIMG CLUNKING NOISES WHEM GOING OVER A BUMP AND ANY TIME CAR IS MOVING IT IS SQUEAKING NOISES COMING FRPM FRONT OF CAR
SERVICE BRAKES Oct 8, 2020
GOT THIS CAR 2 YEARS AGO AND FROM DAY 1 WHEN APPLYING THE BRAKES ALL THE WAY THE CAR IS ALMOST UNCONTROLABLE THE WHEEL PULLS ONE WAY OR THE OTHER BAD SO I HAVE TO PUMP THEM AND THEN IT STILL PULLS AND I HAVE REPLACED THE BRAKES 4 TIMES TO MAKE SURE IT WASNT THE DISC AND ALSO REPLACED THE WHEEL BEARINGS AND THE SHOP TOLD ME THE LOWER CONTROL ARM AND UPPER AND LOWER BALL JOINTS ARE CRACKING UP AND SO ITS NOT SAFE FOR ME TO DRIVE AND I DONT HAVE THE MONEY TO BE REPLACING SOMETHING THAT SHOULDNT BE MESSED UP MY CAR HAS LOW MILES IT STARTED MAKIMG CLUNKING NOISES WHEM GOING OVER A BUMP AND ANY TIME CAR IS MOVING IT IS SQUEAKING NOISES COMING FRPM FRONT OF CAR
SEAT BELTS Feb 19, 2019
MY SEATBELTS FOR MY TWO WINDOW SEATS DON'T HAVE THE SAFETY LOCK FUNCTION. I WAS PUTTING MY SONS CAR SEAT IN MY CAR AND THE SEAT BELT WOULDN'T LOCK WHEN I PULLED IT ALL THE WAY OUT LIKE ITS SUPPOSED TO. I TRIED BOTH SIDES AND NEITHER OF THEM WORKED BUT BOTH MY FRONT SEATBELTS WORK.
SUSPENSION May 11, 2018
TAKATA THERE ARE SEVERAL THINGS THAT I HAVE SEEN AS A RECALL ON A DODGE STRATUS AND TRIED TO REPORT IT AND WHOMEVER I BE TALKING TO IS IN DENIAL ABOUT THAT MY CAR IS SHOWING ME THE SIGNS THAT IT'S NEEDS TO BE FIXED BECAUSE IT'S A MALFUNCTION MY BALL JOINT IS BAD BECAUSE OF THE FRONT RIGHT STEERING KNUCKLE HAS MESSED IT UP AND MY GAS GAUGE IS MESSED UP WITH THE ALARM AND TEMP CONTROL IS ALSO MESSED UP
STEERING May 11, 2018
TAKATA THERE ARE SEVERAL THINGS THAT I HAVE SEEN AS A RECALL ON A DODGE STRATUS AND TRIED TO REPORT IT AND WHOMEVER I BE TALKING TO IS IN DENIAL ABOUT THAT MY CAR IS SHOWING ME THE SIGNS THAT IT'S NEEDS TO BE FIXED BECAUSE IT'S A MALFUNCTION MY BALL JOINT IS BAD BECAUSE OF THE FRONT RIGHT STEERING KNUCKLE HAS MESSED IT UP AND MY GAS GAUGE IS MESSED UP WITH THE ALARM AND TEMP CONTROL IS ALSO MESSED UP
ELECTRICAL SYSTEM May 11, 2018
TAKATA THERE ARE SEVERAL THINGS THAT I HAVE SEEN AS A RECALL ON A DODGE STRATUS AND TRIED TO REPORT IT AND WHOMEVER I BE TALKING TO IS IN DENIAL ABOUT THAT MY CAR IS SHOWING ME THE SIGNS THAT IT'S NEEDS TO BE FIXED BECAUSE IT'S A MALFUNCTION MY BALL JOINT IS BAD BECAUSE OF THE FRONT RIGHT STEERING KNUCKLE HAS MESSED IT UP AND MY GAS GAUGE IS MESSED UP WITH THE ALARM AND TEMP CONTROL IS ALSO MESSED UP
STEERING Jan 12, 2018
TL* THE CONTACT OWNS A 2005 DODGE STRATUS. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL LOCKED WITHOUT WARNING AND THE VEHICLE CRASHED INTO A LIGHT POLE. THE DRIVER HAD A SEIZURE AFTER THE CRASH AND WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. ONLY THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED, BUT IT WAS NOT CONSISTENT WITH THE CONTACT'S ACCOUNT OF WHAT OCCURRED. THE VEHICLE WAS TOWED TO A REPAIR FACILITY. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. AFTER TEN DAYS, THE VEHICLE WAS NO LONGER ACCESSIBLE AFTER BEING TOWED TO A YARD. THE MANUFACTURER WAS MADE AWARE OF THE CRASH MONTHS AFTER IT HAPPENED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash 1 injured
AIR BAGS Jan 12, 2018
TL* THE CONTACT OWNS A 2005 DODGE STRATUS. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL LOCKED WITHOUT WARNING AND THE VEHICLE CRASHED INTO A LIGHT POLE. THE DRIVER HAD A SEIZURE AFTER THE CRASH AND WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. ONLY THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED, BUT IT WAS NOT CONSISTENT WITH THE CONTACT'S ACCOUNT OF WHAT OCCURRED. THE VEHICLE WAS TOWED TO A REPAIR FACILITY. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. AFTER TEN DAYS, THE VEHICLE WAS NO LONGER ACCESSIBLE AFTER BEING TOWED TO A YARD. THE MANUFACTURER WAS MADE AWARE OF THE CRASH MONTHS AFTER IT HAPPENED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash 1 injured
POWER TRAIN Dec 24, 2017
2005 DODGE STRATUS SEDAN 4 DOOR AUTOMATIC 2.7 W LESS THAN 60K MILES. REVERSE WENT OUT AFTER WHAT I THINK WAS A CLINKING SOUND NEAR THE FRONT. IT DRIVES NORMALLY, JUST DOES NOTHING IN REVERSE. IF THE CAR IS PARKED IT WILL ROLL BACKWARDS IF THE CAR IS ON A INCLINE. TRANSMISSION REBUILD IS MORE THAN THE CAR IS WORTH. THIS SHOULD BE A RECALL. SO MANY DODGE TRANSMISSION ISSUES, THEY ARE LOSING MANY CUSTOMERS.
SUSPENSION Dec 19, 2017
MY CAR IS PULLING TO RIGHT POPS EVERY TIME YOU MOVE CLICKES IN TURNING EVEN IN THE SLITES TURNING SHOCKS ARE BOTTOMING OUT EVERY TURN CANT GO OVER A SPEED BUMP WITH OUT IT HITTING HARD SCARED TO DRIVE MY KIDS IN IT PLEASE HELP HAPPENDS ALL TIME
ELECTRONIC STABILITY CONTROL (ESC) Dec 19, 2017
MY CAR IS PULLING TO RIGHT POPS EVERY TIME YOU MOVE CLICKES IN TURNING EVEN IN THE SLITES TURNING SHOCKS ARE BOTTOMING OUT EVERY TURN CANT GO OVER A SPEED BUMP WITH OUT IT HITTING HARD SCARED TO DRIVE MY KIDS IN IT PLEASE HELP HAPPENDS ALL TIME
SERVICE BRAKES Dec 19, 2017
MY CAR IS PULLING TO RIGHT POPS EVERY TIME YOU MOVE CLICKES IN TURNING EVEN IN THE SLITES TURNING SHOCKS ARE BOTTOMING OUT EVERY TURN CANT GO OVER A SPEED BUMP WITH OUT IT HITTING HARD SCARED TO DRIVE MY KIDS IN IT PLEASE HELP HAPPENDS ALL TIME
SERVICE BRAKES Nov 20, 2017
I WAS DRIVING DOWN DUNDEE RD IN ILLINOIS AND IT WAS RAIN/SNOW MIX AND AS I WAS COMING TO AN INTERSECTION THE CAR FAILED TO STOP AND WHEN THE IMPACT HAPPEND THE AIRBAGS FAILED TO DEPLOY AND THE CAR WAS IN MOTION ON A CITY STREET
Crash 1 injured
AIR BAGS Nov 20, 2017
I WAS DRIVING DOWN DUNDEE RD IN ILLINOIS AND IT WAS RAIN/SNOW MIX AND AS I WAS COMING TO AN INTERSECTION THE CAR FAILED TO STOP AND WHEN THE IMPACT HAPPEND THE AIRBAGS FAILED TO DEPLOY AND THE CAR WAS IN MOTION ON A CITY STREET
Crash 1 injured
STEERING Jul 14, 2017
TL* THE CONTACT OWNED A 2005 DODGE STRATUS. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL JERKED AND LOCKED. AS A RESULT, THE VEHICLE CRASHED INTO A POLE AND DAMAGED THE FRONT END. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ONLY THE PASSENGER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE AND HAD A SEIZURE THAT REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT IT WAS A STATE MATTER. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash 1 injured
ELECTRICAL SYSTEM Feb 25, 2017
THE VEHICLE WAS PURCHASED IN 2013 " AS IS" (USED) F ROM A CAR LOT. THERE WERE AT LEAST 2 OR 3 ALIGNMENTS COMPLETED DUE TO REPAIRS ON RELATED PARTS. AFTER EACH ALIGNMENT, THE STEERING WHEEL WOULD TURN TO AN ANGLED POSITION AFTER A FEW DAYS OR A WEEK. WHEN TURNING THE STEERING WHEEL TO THE RIGHT OR TURNING IT TO THE RIGHT WHILE BACKING UP IN REVERSE, A LOUD POP CAN BE HEARD COMING FROM THE VEHICLE. THE NOISE HAS ALWAYS SEEMED TO COME FROM THE LEFT SIDE OF THE CAR. EVERYTHING SUGGESTED AS REPAIRS HAS BEEN DONE. BOTH BALL JOINTS WERE REPLACED. ALL FRONT AND BACK STRUTS WERE REPLACED. ALSO THERE HAS BEEN A PROBLEM WITH THE SUSPENSION CAUSING NOISE AND BOUNCING WHILE DRIVING. ALL OF THIS HAS HAPPENED ON CITY STREETS, DRIVING ABOUT 35 MPH OR MUCH LESS. A MECHANIC SUGGESTED IN 2013 THAT THE CAR MIGHT HAVE AN ELECTRICAL PROBLEM BUT ALMOST EVERYTHING HAS WORKED WELL FOR THE PAST 4 YEARS WITH NO PROBLEMS EXCEPT FOR THE WINDSHIELD WIPER SPEED WHICH DOES NOT WORK ON THE REGULAR BACK AND FORTH AND SUPER FAST SPEED. THE WIPER SWITCH WAS REPLACED WHICH DIDN'T HELP. A DODGE DEALERSHIP CHECKED IT LAST WEEK AND SAID THAT THE WIPER MOTOR WORKS. ONLY ONE OF MANY AUTO REPAIR PLACES TRIED TO CHARGE ME FOR AN ELEC ISSUE. ALSO IN 2013, THE FIRST CAR REPAIR SHOP I TOOK IT TO DID NOT DETECT ANY RECALLS AND THEY LISTED A DIFFERENT VIN # WHICH IS:[XXX], ON MY PAPERWORK. A DEALERSHIP TOLD ME IT WAS NOT VALID WHEN I CONTACTED IT FOR PARTS. A DIFFERENT VIN # IS ON THE CAR TITLE WHICH IS IN MY NAME. COULD THIS CAR BE PART OF A CHOP SHOP SCAM? I'VE HAD A PROBLEM TRYING TO FIND PARTS THAT MATCH THE COLOR AND YEAR ESPECIALLY FOR AN INSIDE DOOR PANEL. ALSO I FILED POLICE REPORTS BECAUSE SOMEONE HAS ENTERED THE CAR REPEATEDLY AND ILLEGALLY WITHOUT FORCED ENTRY AND MAY HAVE A KEY. THE SELLER OF THE CAR WAS DISHONEST WHEN THE CAR WAS PURCHASED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash
SUSPENSION Feb 25, 2017
THE VEHICLE WAS PURCHASED IN 2013 " AS IS" (USED) F ROM A CAR LOT. THERE WERE AT LEAST 2 OR 3 ALIGNMENTS COMPLETED DUE TO REPAIRS ON RELATED PARTS. AFTER EACH ALIGNMENT, THE STEERING WHEEL WOULD TURN TO AN ANGLED POSITION AFTER A FEW DAYS OR A WEEK. WHEN TURNING THE STEERING WHEEL TO THE RIGHT OR TURNING IT TO THE RIGHT WHILE BACKING UP IN REVERSE, A LOUD POP CAN BE HEARD COMING FROM THE VEHICLE. THE NOISE HAS ALWAYS SEEMED TO COME FROM THE LEFT SIDE OF THE CAR. EVERYTHING SUGGESTED AS REPAIRS HAS BEEN DONE. BOTH BALL JOINTS WERE REPLACED. ALL FRONT AND BACK STRUTS WERE REPLACED. ALSO THERE HAS BEEN A PROBLEM WITH THE SUSPENSION CAUSING NOISE AND BOUNCING WHILE DRIVING. ALL OF THIS HAS HAPPENED ON CITY STREETS, DRIVING ABOUT 35 MPH OR MUCH LESS. A MECHANIC SUGGESTED IN 2013 THAT THE CAR MIGHT HAVE AN ELECTRICAL PROBLEM BUT ALMOST EVERYTHING HAS WORKED WELL FOR THE PAST 4 YEARS WITH NO PROBLEMS EXCEPT FOR THE WINDSHIELD WIPER SPEED WHICH DOES NOT WORK ON THE REGULAR BACK AND FORTH AND SUPER FAST SPEED. THE WIPER SWITCH WAS REPLACED WHICH DIDN'T HELP. A DODGE DEALERSHIP CHECKED IT LAST WEEK AND SAID THAT THE WIPER MOTOR WORKS. ONLY ONE OF MANY AUTO REPAIR PLACES TRIED TO CHARGE ME FOR AN ELEC ISSUE. ALSO IN 2013, THE FIRST CAR REPAIR SHOP I TOOK IT TO DID NOT DETECT ANY RECALLS AND THEY LISTED A DIFFERENT VIN # WHICH IS:[XXX], ON MY PAPERWORK. A DEALERSHIP TOLD ME IT WAS NOT VALID WHEN I CONTACTED IT FOR PARTS. A DIFFERENT VIN # IS ON THE CAR TITLE WHICH IS IN MY NAME. COULD THIS CAR BE PART OF A CHOP SHOP SCAM? I'VE HAD A PROBLEM TRYING TO FIND PARTS THAT MATCH THE COLOR AND YEAR ESPECIALLY FOR AN INSIDE DOOR PANEL. ALSO I FILED POLICE REPORTS BECAUSE SOMEONE HAS ENTERED THE CAR REPEATEDLY AND ILLEGALLY WITHOUT FORCED ENTRY AND MAY HAVE A KEY. THE SELLER OF THE CAR WAS DISHONEST WHEN THE CAR WAS PURCHASED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash
VISIBILITY/WIPER Feb 25, 2017
THE VEHICLE WAS PURCHASED IN 2013 " AS IS" (USED) F ROM A CAR LOT. THERE WERE AT LEAST 2 OR 3 ALIGNMENTS COMPLETED DUE TO REPAIRS ON RELATED PARTS. AFTER EACH ALIGNMENT, THE STEERING WHEEL WOULD TURN TO AN ANGLED POSITION AFTER A FEW DAYS OR A WEEK. WHEN TURNING THE STEERING WHEEL TO THE RIGHT OR TURNING IT TO THE RIGHT WHILE BACKING UP IN REVERSE, A LOUD POP CAN BE HEARD COMING FROM THE VEHICLE. THE NOISE HAS ALWAYS SEEMED TO COME FROM THE LEFT SIDE OF THE CAR. EVERYTHING SUGGESTED AS REPAIRS HAS BEEN DONE. BOTH BALL JOINTS WERE REPLACED. ALL FRONT AND BACK STRUTS WERE REPLACED. ALSO THERE HAS BEEN A PROBLEM WITH THE SUSPENSION CAUSING NOISE AND BOUNCING WHILE DRIVING. ALL OF THIS HAS HAPPENED ON CITY STREETS, DRIVING ABOUT 35 MPH OR MUCH LESS. A MECHANIC SUGGESTED IN 2013 THAT THE CAR MIGHT HAVE AN ELECTRICAL PROBLEM BUT ALMOST EVERYTHING HAS WORKED WELL FOR THE PAST 4 YEARS WITH NO PROBLEMS EXCEPT FOR THE WINDSHIELD WIPER SPEED WHICH DOES NOT WORK ON THE REGULAR BACK AND FORTH AND SUPER FAST SPEED. THE WIPER SWITCH WAS REPLACED WHICH DIDN'T HELP. A DODGE DEALERSHIP CHECKED IT LAST WEEK AND SAID THAT THE WIPER MOTOR WORKS. ONLY ONE OF MANY AUTO REPAIR PLACES TRIED TO CHARGE ME FOR AN ELEC ISSUE. ALSO IN 2013, THE FIRST CAR REPAIR SHOP I TOOK IT TO DID NOT DETECT ANY RECALLS AND THEY LISTED A DIFFERENT VIN # WHICH IS:[XXX], ON MY PAPERWORK. A DEALERSHIP TOLD ME IT WAS NOT VALID WHEN I CONTACTED IT FOR PARTS. A DIFFERENT VIN # IS ON THE CAR TITLE WHICH IS IN MY NAME. COULD THIS CAR BE PART OF A CHOP SHOP SCAM? I'VE HAD A PROBLEM TRYING TO FIND PARTS THAT MATCH THE COLOR AND YEAR ESPECIALLY FOR AN INSIDE DOOR PANEL. ALSO I FILED POLICE REPORTS BECAUSE SOMEONE HAS ENTERED THE CAR REPEATEDLY AND ILLEGALLY WITHOUT FORCED ENTRY AND MAY HAVE A KEY. THE SELLER OF THE CAR WAS DISHONEST WHEN THE CAR WAS PURCHASED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash
STEERING Feb 25, 2017
THE VEHICLE WAS PURCHASED IN 2013 " AS IS" (USED) F ROM A CAR LOT. THERE WERE AT LEAST 2 OR 3 ALIGNMENTS COMPLETED DUE TO REPAIRS ON RELATED PARTS. AFTER EACH ALIGNMENT, THE STEERING WHEEL WOULD TURN TO AN ANGLED POSITION AFTER A FEW DAYS OR A WEEK. WHEN TURNING THE STEERING WHEEL TO THE RIGHT OR TURNING IT TO THE RIGHT WHILE BACKING UP IN REVERSE, A LOUD POP CAN BE HEARD COMING FROM THE VEHICLE. THE NOISE HAS ALWAYS SEEMED TO COME FROM THE LEFT SIDE OF THE CAR. EVERYTHING SUGGESTED AS REPAIRS HAS BEEN DONE. BOTH BALL JOINTS WERE REPLACED. ALL FRONT AND BACK STRUTS WERE REPLACED. ALSO THERE HAS BEEN A PROBLEM WITH THE SUSPENSION CAUSING NOISE AND BOUNCING WHILE DRIVING. ALL OF THIS HAS HAPPENED ON CITY STREETS, DRIVING ABOUT 35 MPH OR MUCH LESS. A MECHANIC SUGGESTED IN 2013 THAT THE CAR MIGHT HAVE AN ELECTRICAL PROBLEM BUT ALMOST EVERYTHING HAS WORKED WELL FOR THE PAST 4 YEARS WITH NO PROBLEMS EXCEPT FOR THE WINDSHIELD WIPER SPEED WHICH DOES NOT WORK ON THE REGULAR BACK AND FORTH AND SUPER FAST SPEED. THE WIPER SWITCH WAS REPLACED WHICH DIDN'T HELP. A DODGE DEALERSHIP CHECKED IT LAST WEEK AND SAID THAT THE WIPER MOTOR WORKS. ONLY ONE OF MANY AUTO REPAIR PLACES TRIED TO CHARGE ME FOR AN ELEC ISSUE. ALSO IN 2013, THE FIRST CAR REPAIR SHOP I TOOK IT TO DID NOT DETECT ANY RECALLS AND THEY LISTED A DIFFERENT VIN # WHICH IS:[XXX], ON MY PAPERWORK. A DEALERSHIP TOLD ME IT WAS NOT VALID WHEN I CONTACTED IT FOR PARTS. A DIFFERENT VIN # IS ON THE CAR TITLE WHICH IS IN MY NAME. COULD THIS CAR BE PART OF A CHOP SHOP SCAM? I'VE HAD A PROBLEM TRYING TO FIND PARTS THAT MATCH THE COLOR AND YEAR ESPECIALLY FOR AN INSIDE DOOR PANEL. ALSO I FILED POLICE REPORTS BECAUSE SOMEONE HAS ENTERED THE CAR REPEATEDLY AND ILLEGALLY WITHOUT FORCED ENTRY AND MAY HAVE A KEY. THE SELLER OF THE CAR WAS DISHONEST WHEN THE CAR WAS PURCHASED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash
SUSPENSION Sep 27, 2016
TL* THE CONTACT OWNS A 2005 DODGE STRATUS. WHILE REVERSING OUT OF THE DRIVEWAY, THE FRONT PASSENGER SIDE WHEEL FRACTURED AND THE BALL JOINT DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09E056000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
WHEELS Jul 6, 2016
WAS DRIVING 25 MPH DRIVING ON PARAMOUNT BLVD AT WHITTIER BLVD, IN PICO RIVERA, CA, WHEN THE CAR MADE A LOUD CLUNKING NOISE, THEN FELT AS THOUGH WE WERE DRAGGING SOMETHING. ONLY DROVE 50 FEET BEFORE PULLING OVER, AS IT WAS IMPOSSIBLE TO DRIVE. WE THOUGHT IT WAS INITIALLY A FLAT TIRE, UNTIL WE GOT OUT. OUR MECHANIC INSPECTED IT, AND DETERMINED THAT THE LOWER CONTROL ARM HAD FAILED ON THE PASSENGER SIDE. IT WAS CLEAR FROM THE PICTURE THAT THE BALL JOINT WAS RUSTED AND SNAPPED FREE OF ITS HOUSING.
SUSPENSION Jul 6, 2016
WAS DRIVING 25 MPH DRIVING ON PARAMOUNT BLVD AT WHITTIER BLVD, IN PICO RIVERA, CA, WHEN THE CAR MADE A LOUD CLUNKING NOISE, THEN FELT AS THOUGH WE WERE DRAGGING SOMETHING. ONLY DROVE 50 FEET BEFORE PULLING OVER, AS IT WAS IMPOSSIBLE TO DRIVE. WE THOUGHT IT WAS INITIALLY A FLAT TIRE, UNTIL WE GOT OUT. OUR MECHANIC INSPECTED IT, AND DETERMINED THAT THE LOWER CONTROL ARM HAD FAILED ON THE PASSENGER SIDE. IT WAS CLEAR FROM THE PICTURE THAT THE BALL JOINT WAS RUSTED AND SNAPPED FREE OF ITS HOUSING.
STEERING Jul 6, 2016
WAS DRIVING 25 MPH DRIVING ON PARAMOUNT BLVD AT WHITTIER BLVD, IN PICO RIVERA, CA, WHEN THE CAR MADE A LOUD CLUNKING NOISE, THEN FELT AS THOUGH WE WERE DRAGGING SOMETHING. ONLY DROVE 50 FEET BEFORE PULLING OVER, AS IT WAS IMPOSSIBLE TO DRIVE. WE THOUGHT IT WAS INITIALLY A FLAT TIRE, UNTIL WE GOT OUT. OUR MECHANIC INSPECTED IT, AND DETERMINED THAT THE LOWER CONTROL ARM HAD FAILED ON THE PASSENGER SIDE. IT WAS CLEAR FROM THE PICTURE THAT THE BALL JOINT WAS RUSTED AND SNAPPED FREE OF ITS HOUSING.
WHEELS Mar 28, 2016
WHILE I WAS DRIVING THE FRONT DRIVER SIDE WHEEL BROKE OFF IT WAS THE CONTROL ARM I HAVE HAD IT FIXED. A COUPLE OF MONTHS AFTER THAT INCIDENT I HAD THE FRONT PASSENGER SIDE TIRE ALSO DO THE SAME. I GOT IT FIXED. NOW MY BACK DRIVER SIDE WHEEL IS TILTING IN LIKE IT WANTS TO BREAK OFF. SINCE NOTICING THIS I HAVE NOT DRIVEN IT AND HAS BEEN STUCK IN MY DRIVEWAY 4 MONTHS UNTIL I CAN FIGURE OUT A WAY TO GET IT FIXED WITHOUT HAVING TO PAY FOR SOMETHING LIKE THIS AGAIN
SUSPENSION Mar 28, 2016
WHILE I WAS DRIVING THE FRONT DRIVER SIDE WHEEL BROKE OFF IT WAS THE CONTROL ARM I HAVE HAD IT FIXED. A COUPLE OF MONTHS AFTER THAT INCIDENT I HAD THE FRONT PASSENGER SIDE TIRE ALSO DO THE SAME. I GOT IT FIXED. NOW MY BACK DRIVER SIDE WHEEL IS TILTING IN LIKE IT WANTS TO BREAK OFF. SINCE NOTICING THIS I HAVE NOT DRIVEN IT AND HAS BEEN STUCK IN MY DRIVEWAY 4 MONTHS UNTIL I CAN FIGURE OUT A WAY TO GET IT FIXED WITHOUT HAVING TO PAY FOR SOMETHING LIKE THIS AGAIN
SUSPENSION Oct 6, 2015
THIS CAR IS A DEATH TRAP. I HAVE LOST CONTROL OF THE STEERING MANY TIMES IT SEEMS TO BE WORSE IN ANY CURVE. I MUST DRIVE IT UNDER THE SPEED LIMIT AT LEAST 5 MILES TO SAFELY KEEP IT ON THE ROAD. I AM TERRIFIED EVERYDAY IN THIS CAR. WHEN USING THE BRAKES THE WHOLE CAR SHAKES VIOLENTLY AN DOES NOT STOP WELL EVEN AT LOW SPEEDS(BRAKES ARE NEW)
STEERING Oct 6, 2015
THIS CAR IS A DEATH TRAP. I HAVE LOST CONTROL OF THE STEERING MANY TIMES IT SEEMS TO BE WORSE IN ANY CURVE. I MUST DRIVE IT UNDER THE SPEED LIMIT AT LEAST 5 MILES TO SAFELY KEEP IT ON THE ROAD. I AM TERRIFIED EVERYDAY IN THIS CAR. WHEN USING THE BRAKES THE WHOLE CAR SHAKES VIOLENTLY AN DOES NOT STOP WELL EVEN AT LOW SPEEDS(BRAKES ARE NEW)
SERVICE BRAKES Oct 6, 2015
THIS CAR IS A DEATH TRAP. I HAVE LOST CONTROL OF THE STEERING MANY TIMES IT SEEMS TO BE WORSE IN ANY CURVE. I MUST DRIVE IT UNDER THE SPEED LIMIT AT LEAST 5 MILES TO SAFELY KEEP IT ON THE ROAD. I AM TERRIFIED EVERYDAY IN THIS CAR. WHEN USING THE BRAKES THE WHOLE CAR SHAKES VIOLENTLY AN DOES NOT STOP WELL EVEN AT LOW SPEEDS(BRAKES ARE NEW)
FUEL/PROPULSION SYSTEM Sep 22, 2015
CAR ACCELERATED ON ITS OWN. WHEN I LET OFF THE BRAKES IT TOOK OFF VERY FAST AND GOT UP TO 70 BEFORE I HAD TO MASH THE BRAKES VERY HARD AND PULL OVER AND FORCE IT INTO NEUTRAL AND TURN THE KEY TO STOP THE ENGINE. WHEN RESTARTING THE ENGINE IT CONTINUED REV IN PARK AND NEUTRAL WHICH PREVENTED ME FROM PUTTING IT IN DRIVE'
ENGINE Sep 22, 2015
CAR ACCELERATED ON ITS OWN. WHEN I LET OFF THE BRAKES IT TOOK OFF VERY FAST AND GOT UP TO 70 BEFORE I HAD TO MASH THE BRAKES VERY HARD AND PULL OVER AND FORCE IT INTO NEUTRAL AND TURN THE KEY TO STOP THE ENGINE. WHEN RESTARTING THE ENGINE IT CONTINUED REV IN PARK AND NEUTRAL WHICH PREVENTED ME FROM PUTTING IT IN DRIVE'
SUSPENSION Sep 9, 2015
I WAS BACKING OUT OF THE DRIVEWAY ON HIS WAY TO WORK AND ALL OF A SUDDEN HE COULDN'T STEER. THE RIGHT FRONT TIRE JUST TURNED IN SIDEWAYS AND WOULDN'T MOVE WITH ANY MOVEMENT OF THE STEERING WHEEL. WE JACKED UP THE CAR TO SEE WHAT HAPPENED AND WE SAW THE ARM WITH THE BALL JOINT WAS COMPLETELY DETACHED FROM THE SOCKET. BY THE LOOKS OF IT, THE CRACK IS NEAR THE RETAINING RING GROOVE. WE CAN MANUALLY MOVE THE TIRE AS IT IS COMPLETELY DETACHED FROM THE FRONT SUSPENSION CONTROL ARM. I WAS VERY UPSET WITH THIS AND THE FACT I WASN'T NOTIFIED THIS WAS AN ISSUE. NOT ONLY COULD MY LIFE HAVE BEEN IN DANGER BUT ALSO MY NEPHEW WHO I LET USE THE CAR AND ALL OF THOSE OTHER DRIVERS ON THE ROADS EVERYDAY. AN ISSUE LIKE THIS WOULD FOR SURE CAUSE A FATALITY AT A FAST SPEED AS I DRIVE THE INTERSTATE DAILY WITH MY TWIN GIRLS. THIS ISSUE BEST BE FIXED AND MORE NOTIFICATION IS REQUESTED ON ANY OTHER ISSUES PERTAINING TO MY CAR! IF ITS NOT A RECALL, MAKE IT A RECALL! VERY DANGEROUS!!!!!
WHEELS Sep 9, 2015
I WAS BACKING OUT OF THE DRIVEWAY ON HIS WAY TO WORK AND ALL OF A SUDDEN HE COULDN'T STEER. THE RIGHT FRONT TIRE JUST TURNED IN SIDEWAYS AND WOULDN'T MOVE WITH ANY MOVEMENT OF THE STEERING WHEEL. WE JACKED UP THE CAR TO SEE WHAT HAPPENED AND WE SAW THE ARM WITH THE BALL JOINT WAS COMPLETELY DETACHED FROM THE SOCKET. BY THE LOOKS OF IT, THE CRACK IS NEAR THE RETAINING RING GROOVE. WE CAN MANUALLY MOVE THE TIRE AS IT IS COMPLETELY DETACHED FROM THE FRONT SUSPENSION CONTROL ARM. I WAS VERY UPSET WITH THIS AND THE FACT I WASN'T NOTIFIED THIS WAS AN ISSUE. NOT ONLY COULD MY LIFE HAVE BEEN IN DANGER BUT ALSO MY NEPHEW WHO I LET USE THE CAR AND ALL OF THOSE OTHER DRIVERS ON THE ROADS EVERYDAY. AN ISSUE LIKE THIS WOULD FOR SURE CAUSE A FATALITY AT A FAST SPEED AS I DRIVE THE INTERSTATE DAILY WITH MY TWIN GIRLS. THIS ISSUE BEST BE FIXED AND MORE NOTIFICATION IS REQUESTED ON ANY OTHER ISSUES PERTAINING TO MY CAR! IF ITS NOT A RECALL, MAKE IT A RECALL! VERY DANGEROUS!!!!!
STEERING Sep 9, 2015
I WAS BACKING OUT OF THE DRIVEWAY ON HIS WAY TO WORK AND ALL OF A SUDDEN HE COULDN'T STEER. THE RIGHT FRONT TIRE JUST TURNED IN SIDEWAYS AND WOULDN'T MOVE WITH ANY MOVEMENT OF THE STEERING WHEEL. WE JACKED UP THE CAR TO SEE WHAT HAPPENED AND WE SAW THE ARM WITH THE BALL JOINT WAS COMPLETELY DETACHED FROM THE SOCKET. BY THE LOOKS OF IT, THE CRACK IS NEAR THE RETAINING RING GROOVE. WE CAN MANUALLY MOVE THE TIRE AS IT IS COMPLETELY DETACHED FROM THE FRONT SUSPENSION CONTROL ARM. I WAS VERY UPSET WITH THIS AND THE FACT I WASN'T NOTIFIED THIS WAS AN ISSUE. NOT ONLY COULD MY LIFE HAVE BEEN IN DANGER BUT ALSO MY NEPHEW WHO I LET USE THE CAR AND ALL OF THOSE OTHER DRIVERS ON THE ROADS EVERYDAY. AN ISSUE LIKE THIS WOULD FOR SURE CAUSE A FATALITY AT A FAST SPEED AS I DRIVE THE INTERSTATE DAILY WITH MY TWIN GIRLS. THIS ISSUE BEST BE FIXED AND MORE NOTIFICATION IS REQUESTED ON ANY OTHER ISSUES PERTAINING TO MY CAR! IF ITS NOT A RECALL, MAKE IT A RECALL! VERY DANGEROUS!!!!!
AIR BAGS Jul 15, 2015
2005 DODGE STRATUS. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL ISSUES. *SMD THE CONSUMER STATED SHE RECEIVED 2ND DEGREE BURNS FROM A FENDER BENDER ACCIDENT. *JB
Crash 1 injured
SUSPENSION Jul 2, 2015
TL* THE CONTACT OWNS A 2005 DODGE STRATUS. WHILE DRIVING AT 30 MPH, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER BALL JOINTS AND THE LOWER CONTROL ARM ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE AFTERMARKET UPPER BALL JOINTS USED FOR THE REPAIRED FAILED IN ONE YEARS TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
SERVICE BRAKES May 7, 2015
I PURCHASED FROM CAR CHAMPS ON MARCH 27TH STOPPED WORKING MARCH 30TH AND DECIDED TO START RUNNING AGAIN APRIL 4TH THE WHOLE TIME IT WAS OUT OF USE AND BROKEN I CALLED CAR CHAMPS NO ONE RETURNED CALLED OR RESPONDED THE CENTER HAD DATES AND TIMES AND COMPLAINT'S, AS TO SITUATION THE DAY I FINALLY GET IN TOUCH WITH THEM ON MY APPOINTMENT WAS SET FOR THE 9TH HALF WAY THERE TO CAR CHAMPS THE CALL CENTER CALLS ME AND SAS SERVICE MANAGER WHO IS ALSO THE WORKER CANCELED BECAUSE OF AN EMERGENCY, ME STATING THE WHOLE TIME I FEAR FOR MY LIFE IN THIS VEHICLE THEY SOLD ME WHICH I NEEDED A VEHICLE SO BAD FOR MY WORK THAT I TOOK IT HAD BEING TOLD IT WAS THE ONLY ONE I COULD GET I ASKED OVER SEVERAL TIMES AT PURCHASE IS THIS CAR GONNA STOP OR BREAK DOWN ON ME MULTIPLE PEOPLE THAT WORK AT THE LOT SAID NO IT WON'T IT'S GOOD CONDITION, THAT WAS A LIE 30 DAY WARRANTY STILL IN EFFECT I WAS THERE FOR 4 HOURS AND 40 MINUTES TOPS, IT WAS OUTRAGEOUS A NEW CONDITION DISCOVERED AFTER BEING TOLD IT HAD CRACKED BREAK PADS WHICH COULD OF BROKEN COMPLETELY AND THE CAR WOULDN'T STOP I COULD HAVE DIED, AS I'M DRIVING AWAY AFTER THE 5 HOUR DELAY 2 NEW LIGHTS CAME ON INCLUDING THE OIL LIGHT. THE NEXT DAY I CALLED AND RAN THERE PHONE OFF THE HOOK TILL SOMEONE ANSWER I WAS TOLD TO GET MY CAR THERE IMMEDIATELY BECAUSE HAD TO GO.MIND YOU I'VE BEEN CALLING SINCE 9AM THAT MORNING L I RUSHED DOWN THERE FOR THE VEHICLE TO STOP GOING 40/45 MILES PER HOUR ON A HIGHWAY, 18 WHEELER SLAMMING BREAKS AND BUMPIN AND TOTALLY FEARING FOR MY LIFE AFTER H A 5 HOUR AND 30 MINUTE WAIT FOR CAR CHAMPS TOW TRUCK TO GET US AND TAKE US TO THERE SERVICE LOT, AS OF TODAY THEY TOWED LONER VEHICLE GIVEN TO ME AFTER I WAS IN THE HOSPITAL 2 DAYS CUZ OF THERE ACCIDENT AND LEMON CAR LEAVING A MESSAGE SAYING WERE GOING TO TAKE CARE OF THIS AND DO A CAR SWITCH OUT THEN REPOSSESSING THERE CAR STILL UNDER 30 DAY WARRANTY. *TR
ENGINE May 7, 2015
I PURCHASED FROM CAR CHAMPS ON MARCH 27TH STOPPED WORKING MARCH 30TH AND DECIDED TO START RUNNING AGAIN APRIL 4TH THE WHOLE TIME IT WAS OUT OF USE AND BROKEN I CALLED CAR CHAMPS NO ONE RETURNED CALLED OR RESPONDED THE CENTER HAD DATES AND TIMES AND COMPLAINT'S, AS TO SITUATION THE DAY I FINALLY GET IN TOUCH WITH THEM ON MY APPOINTMENT WAS SET FOR THE 9TH HALF WAY THERE TO CAR CHAMPS THE CALL CENTER CALLS ME AND SAS SERVICE MANAGER WHO IS ALSO THE WORKER CANCELED BECAUSE OF AN EMERGENCY, ME STATING THE WHOLE TIME I FEAR FOR MY LIFE IN THIS VEHICLE THEY SOLD ME WHICH I NEEDED A VEHICLE SO BAD FOR MY WORK THAT I TOOK IT HAD BEING TOLD IT WAS THE ONLY ONE I COULD GET I ASKED OVER SEVERAL TIMES AT PURCHASE IS THIS CAR GONNA STOP OR BREAK DOWN ON ME MULTIPLE PEOPLE THAT WORK AT THE LOT SAID NO IT WON'T IT'S GOOD CONDITION, THAT WAS A LIE 30 DAY WARRANTY STILL IN EFFECT I WAS THERE FOR 4 HOURS AND 40 MINUTES TOPS, IT WAS OUTRAGEOUS A NEW CONDITION DISCOVERED AFTER BEING TOLD IT HAD CRACKED BREAK PADS WHICH COULD OF BROKEN COMPLETELY AND THE CAR WOULDN'T STOP I COULD HAVE DIED, AS I'M DRIVING AWAY AFTER THE 5 HOUR DELAY 2 NEW LIGHTS CAME ON INCLUDING THE OIL LIGHT. THE NEXT DAY I CALLED AND RAN THERE PHONE OFF THE HOOK TILL SOMEONE ANSWER I WAS TOLD TO GET MY CAR THERE IMMEDIATELY BECAUSE HAD TO GO.MIND YOU I'VE BEEN CALLING SINCE 9AM THAT MORNING L I RUSHED DOWN THERE FOR THE VEHICLE TO STOP GOING 40/45 MILES PER HOUR ON A HIGHWAY, 18 WHEELER SLAMMING BREAKS AND BUMPIN AND TOTALLY FEARING FOR MY LIFE AFTER H A 5 HOUR AND 30 MINUTE WAIT FOR CAR CHAMPS TOW TRUCK TO GET US AND TAKE US TO THERE SERVICE LOT, AS OF TODAY THEY TOWED LONER VEHICLE GIVEN TO ME AFTER I WAS IN THE HOSPITAL 2 DAYS CUZ OF THERE ACCIDENT AND LEMON CAR LEAVING A MESSAGE SAYING WERE GOING TO TAKE CARE OF THIS AND DO A CAR SWITCH OUT THEN REPOSSESSING THERE CAR STILL UNDER 30 DAY WARRANTY. *TR
STEERING Mar 20, 2015
MY DAUGHTER WAS DRIVING THROUGH A PARKING LOT AND THE CAR SUDDENLY STOPPED. SHE GOT OUT AND LOOKED AT THE FRONT AND DISCOVERED THE BOTH FRONT WHEELS WERE TURNED OUT IN OPPOSITE DIRECTIONS. THE TIE ROD HAD BROKE AND CAME APART. THIS COULD HAVE BEEN DISASTROUS AT HIGHWAY SPEEDS. I WAS ABLE TO FIX IT AT HOME, BUT AS A FATHER, I WORRY ABOUT JUST THIS THING HAPPENING! *TR
STRUCTURE:BODY Mar 12, 2015
I WAS CROSSING THE INTERSECTION OF NE 2ND AVE & 79TH STREET WHEN ANOTHER VEHICLE HIT ME ON THE PASSENGER SIDE. THE STREET LIGHTS WERE COMPLETELY OUT WITH NO ONE DIRECTING TRAFFIC. *TR
Crash
STEERING Oct 29, 2014
ONE DAY I WENT TO BACK OUT, I TURNED THE WHEEL AND HEAR THIS CRUNCHING, CLUNKING SOUND WHICH SOUNDED LIKE A HUGE ROCK SCRAPPING ON METAL. I IMMEDIATELY STOPPED AND WALKED AROUND THE CAR AND SAW NOTHING. IT STARTED AGAIN AS SOON AS I STARTED THE CAR BACK UP. ANYTIME I TURN THE STEERING WHEEL, I HEARD THIS SOUND. I TOOK IT TO A MECHANIC WHO TOLD ME IT WAS THE TIE-ROD ENDS. HE SAID A LOT OF PEOPLE HAVE THIS ISSUE BUT THERE WAS NO RECALL YET. I CALLED THE DEALER TO SEE IF THEY WOULD FIX IT SINCE THERE WERE A LOT OF COMPLAINTS. NOPE ! THE DEALER SAID THEY COULD NOT FIX IT FOR FREE WITHOUT AN OFFICIAL RECALL. IT'S A COSTLY REPAIR $900-$1100 B/C IT REQUIRES MANY DIFFERENT SERVICES - TIE ROD ENDS, TIRES, BALANCE, ALIGNMENT, BUT THEY WOULD NOT DROP THE PRICE BY A SINGLE PENNY. NOW THEY ARE DOING A PIECEMEAL RECALL BEGINNING WITH THE TRUCKS. WHY NOT FORCE THEM TO RECALL THEM ALL ? I HAVE BEEN ON MULTIPLE SITES AND I HAVE SEEN COMPLAINTS FROM AS FAR BACK AS 2003 TO AS RECENTLY AS 2014. I WISH THE GOVERNMENT WAS A HARD ON THE DEALERS AS THE DEALERS ARE ON THE BUYERS. *TR
WHEELS Oct 29, 2014
ONE DAY I WENT TO BACK OUT, I TURNED THE WHEEL AND HEAR THIS CRUNCHING, CLUNKING SOUND WHICH SOUNDED LIKE A HUGE ROCK SCRAPPING ON METAL. I IMMEDIATELY STOPPED AND WALKED AROUND THE CAR AND SAW NOTHING. IT STARTED AGAIN AS SOON AS I STARTED THE CAR BACK UP. ANYTIME I TURN THE STEERING WHEEL, I HEARD THIS SOUND. I TOOK IT TO A MECHANIC WHO TOLD ME IT WAS THE TIE-ROD ENDS. HE SAID A LOT OF PEOPLE HAVE THIS ISSUE BUT THERE WAS NO RECALL YET. I CALLED THE DEALER TO SEE IF THEY WOULD FIX IT SINCE THERE WERE A LOT OF COMPLAINTS. NOPE ! THE DEALER SAID THEY COULD NOT FIX IT FOR FREE WITHOUT AN OFFICIAL RECALL. IT'S A COSTLY REPAIR $900-$1100 B/C IT REQUIRES MANY DIFFERENT SERVICES - TIE ROD ENDS, TIRES, BALANCE, ALIGNMENT, BUT THEY WOULD NOT DROP THE PRICE BY A SINGLE PENNY. NOW THEY ARE DOING A PIECEMEAL RECALL BEGINNING WITH THE TRUCKS. WHY NOT FORCE THEM TO RECALL THEM ALL ? I HAVE BEEN ON MULTIPLE SITES AND I HAVE SEEN COMPLAINTS FROM AS FAR BACK AS 2003 TO AS RECENTLY AS 2014. I WISH THE GOVERNMENT WAS A HARD ON THE DEALERS AS THE DEALERS ARE ON THE BUYERS. *TR
SUSPENSION Oct 29, 2014
ONE DAY I WENT TO BACK OUT, I TURNED THE WHEEL AND HEAR THIS CRUNCHING, CLUNKING SOUND WHICH SOUNDED LIKE A HUGE ROCK SCRAPPING ON METAL. I IMMEDIATELY STOPPED AND WALKED AROUND THE CAR AND SAW NOTHING. IT STARTED AGAIN AS SOON AS I STARTED THE CAR BACK UP. ANYTIME I TURN THE STEERING WHEEL, I HEARD THIS SOUND. I TOOK IT TO A MECHANIC WHO TOLD ME IT WAS THE TIE-ROD ENDS. HE SAID A LOT OF PEOPLE HAVE THIS ISSUE BUT THERE WAS NO RECALL YET. I CALLED THE DEALER TO SEE IF THEY WOULD FIX IT SINCE THERE WERE A LOT OF COMPLAINTS. NOPE ! THE DEALER SAID THEY COULD NOT FIX IT FOR FREE WITHOUT AN OFFICIAL RECALL. IT'S A COSTLY REPAIR $900-$1100 B/C IT REQUIRES MANY DIFFERENT SERVICES - TIE ROD ENDS, TIRES, BALANCE, ALIGNMENT, BUT THEY WOULD NOT DROP THE PRICE BY A SINGLE PENNY. NOW THEY ARE DOING A PIECEMEAL RECALL BEGINNING WITH THE TRUCKS. WHY NOT FORCE THEM TO RECALL THEM ALL ? I HAVE BEEN ON MULTIPLE SITES AND I HAVE SEEN COMPLAINTS FROM AS FAR BACK AS 2003 TO AS RECENTLY AS 2014. I WISH THE GOVERNMENT WAS A HARD ON THE DEALERS AS THE DEALERS ARE ON THE BUYERS. *TR
SUSPENSION Jun 24, 2014
ITS WORE OUT AND THERE WAS A RECALL I CALL ABOUT IT THEY TOLD ME THAT MINE WAS NOT IN RECALL. *TR
ENGINE AND ENGINE COOLING May 2, 2014
THE PAST TWO YEARS I HAVE HAD TO CHANGE THE COOLANT AIR BLEEDER VALVE DO TO BEING A DEFECTIVE PART NEED TO KNOW IF THIS IS A KNOW PROBLEM WITH THIS YEAR OR SIMILAR YEARS, I'M DISABLED AND NEED MY CAR FOR DR. APPOINTMENTS, DON'T WANT TO END UP IN CAR ACCIDENTS DO TO THIS ISSUE PLEASE CONTACT ME IF YOU NEED OTHER INFO[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STEERING May 1, 2014
AS I PULLED INTO THE CAR LOT WHERE I AM BUYING THE CAR I HEARD A KIND OF CLUNK BUT WAS UNSURE WHAT IT WAS. I WENT IN AND MADE MY CAR PAYMENT UPON STARTING MY CAR AND PUTTING IN REVERSE TO LEAVE MY CAR WOULD NOT TURN IN ANY DIRECTION. I PUT THE CAR IN PARK AND SHUT IT OFF WENT BACK INTO THE CAR SALESMAN AND ASKED HIM IF HE COULD HELP FIGURE OUT WHAT WAS GOING ON . HE JACKED THE CAR UP AND CHECKED TO SEE THE PROBLEM BUT WAS UNABLE TO SEE ANYTHING UNTIL HE REMOVED THE DRIVERS SIDE FRONT TIRE . HERE HE IMMEDIATELY NOTICED THAT THE RACK AND PINION HAD BROKE FREE FROM THE TIE ROD END AND WAS UNABLE TO GET BACK TOGETHER AS THE BOLTS THAT HELD THESE PARTS TOGETHER WERE STRIPPED COMPLETELY OUT AND THERE WAS NO WAY TO FIX .. *TR