EQUIPMENT ADAPTIVE/MOBILITY
SUNSET VANS IS RECALLING 169 MY 2005-2007 ECONOLINE, G SERIES AND SPRINTER TRUCKS BUILT ON DODGE, FORD AND CHEVROLET CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Remedy: SUNSET VANS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR SUNSET VANS AT 1-888-280-8267.
169 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
SUNSET VANS IS RECALLING 267 MY 2005-2007 ECONOLINE, G SERIES AND SPRINTER TRUCKS BUILT ON DODGE, FORD AND CHEVROLET CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Remedy: SUNSET VANS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR SUNSET VANS AT 1-888-280-8267.
267 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
MATTHEWS IS RECALLING 8 MY 1998 BLUEBIRD, MY 2004 FORD E450, MY 2005-2006 THOMAS BUILT BUSES, MY 2006 INTERNATIONAL BUS, MY 2007 CHEVROLET 5500, FREIGHTLINER AND DODGE SPRINTER TRUCKS, TRANSIT BUSES, AND SPECIALTY VEHICLES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATION IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Remedy: MATTHEWS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MATTHEWS SPECIALTY AT 336-297-9600.
8 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
MATTHEWS IS RECALLING 8 MY 1998 BLUEBIRD, MY 2004 FORD E450, MY 2005-2006 THOMAS BUILT BUS, MY 2006 INTERNATIONAL BUS, MY 2007 CHEVROLET 5500, FREIGHTLINER AND DODGE SPRINTER TRUCKS, TRANSIT BUSES, AND SPECIALTY VEHICLES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Remedy: MATTHEWS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MATTEWS SPECIALTY AT 336-297-9600.
8 vehicles affected
AIR BAGS:SIDE/WINDOW
ON CERTAIN TRUCKS, THE SIDE WINDOW AIR BAG MODULE DIFFUSER MATERIAL MAY CONTAIN HAIRLINE CRACKS.
Remedy: DEALERS WILL REPLACE THE RIGHT, LEFT, OR BOTH SIDE WINDOW AIR BAG MODULES. THE RECALL BEGAN ON JULY 16, 2007. OWNERS MAY CONTACT DCC AT 1-843-695-5041.
21 vehicles affected
My two nearby dealers (Hudson Valley Chrysler Dodge Jeep Ram and Dutchess Chrysler Dodge Jeep Ram) both state they sold their tools to work on sprinter vans and refuse to complete the recall. I currently have no nearby options to complete this safety recall, and i cannot get my vehicle inspected.
“During inspection, both rear main leaf springs were found cracked symmetrically due to fatigue failure. Similar rear leaf spring defect was previously recalled on adjacent VIN ranges. Failure affects rear ride height and vehicle stability. No signs of overload or impact damage observed.”
I have received a letter from the FCA US LLC regarding recalls for both airbags. I have called 3-4 times requesting this service. Because the van is technically a dodge (although made by mercedes, back in 2007) there is no Dodge dealerships that will agree to service the vehicle. The chrysler/dodge dealerships don't service sprinters, as they haven't been rebranded by dodge since 2007, and the mercedes dealerships either don't have access to the Dodge recall system, or are unwilling to assist, as they are not affiliated with the recall. I called 1800- 992-1997, to speak with chrysler, (Case # [XXX]) and spent another 42 minutes on the phone yesterday, still unable to find a solution. They called another handful of dealerships, seemingly not believing that Dodge dealerships would be unwilling to service a dodge sprinter. They stated that I could probably bring it to mercedes sprinter and have the work done, and then apply for reimbursement, although they would not guarantee me in writing that they would cover the expense. I have been working on a solution for probably close to the last 6 months. I have recently been forced to drive this vehicle daily, which makes me more concerned, as my children are frequently inside. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
The contact owns a 2007 Dodge Sprinter. The contact received notification of NHTSA Campaign Number: 16V077000 (Air Bags) and 17V478000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TL* THE CONTACT OWNS A 2006 (NA) DODGE SPRINTER. THE CONTACT STATED THAT THE VEHICLE LOST POWER, FAILED TO START, AND DECELERATED WHILE DRIVING ON A WEEKLY BASIS. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV 89014, (702) 558-3800) WHERE AN APPOINTMENT WAS SCHEDULED. WHEN THE CONTACT ARRIVED AT THE DEALER, THEY STATED THAT THERE WAS NO APPOINTMENT IN THEIR SYSTEM. THE VEHICLE WAS THEN TAKEN TO CHAPMAN DODGE SAHARA (3175 E SAHARA AVE, LAS VEGAS, NV 89104, (702) 457-1061) WHERE THE STAFF WAS EXTREMELY RUDE AND SHUNNED THE CONTACT AWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT AT THE FIRST DODGE DEALER. AGAIN, THE DEALER STATED THAT THE APPOINTMENT DID NOT SHOW UP IN THEIR SYSTEM. THE FAILURE MILEAGE WAS 94,300.
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER CARGO VAN. THE CONTACT STATED THAT THE FUEL TANK FASTENING STRAPS BECAME LOOSE, WHICH CAUSED THE PLASTIC VALVE IN THE FUEL TANK TO DETACH. AS A RESULT, THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 07V325000 (FUEL SYSTEM) FOR CERTAIN 2007 DODGE SPRINTERS. THE DEALER (PETERSON DODGE CHRYSLER JEEP RAM, 5801 E GATE BLVD, NAMPA, ID 83687) STATED THAT THE VEHICLE WAS NOT ON THE RECALL LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 196,000.
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER CARGO VAN. THE CONTACT STATED THAT THE FUEL TANK FASTENING STRAPS BECAME LOOSE, WHICH CAUSED THE PLASTIC VALVE IN THE FUEL TANK TO DETACH. AS A RESULT, THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 07V325000 (FUEL SYSTEM) FOR CERTAIN 2007 DODGE SPRINTERS. THE DEALER (PETERSON DODGE CHRYSLER JEEP RAM, 5801 E GATE BLVD, NAMPA, ID 83687) STATED THAT THE VEHICLE WAS NOT ON THE RECALL LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 196,000.
TAKATA RECALL: I HAVE BEEN IN CONTACT WITH THE DODGE RECALL PEOPLE FOR THE LAST YEAR AND HAVE NOT BEEN ABLE TO GET ANY ACTION ON THEIR PART. THEY HAVE PUT ME IN CONTACT WITH ALL THE DODGE DEALERS IN SOUTH FLORIDA AND NONE OF THEM WILL WORK ON MY SPRINTER. PART OF THE PROBLEM IS THAT MY VEHICLE IS AN RV BUILT ONTO THE DODGE SPRINTER AND ANOTHER PROBLEM IS THAT IN 2007 DODGE WAS OWNED BY MERCEDES BENS AND DODGE DOES NOT FEEL RESPONSIBLE FOR MERCEDES PRODUCTS.
TAKATA RECALL; MANUFACTURER IS UNABLE TO REMEDY SAFETY RECALL. NO INCIDENTS HAVE OCCURRED. LOCAL DODGE DEALERSHIP IS UNABLE TO REPLACE TAKATA AIRBAGS BECAUSE THEY DO NOT "HAVE THE TOOLS FOR A SPRINTER VAN". THEY ARE NOT HELPFUL IN ARRIVING AT A SOLUTION. DEALERSHIP IS BILLION DODGE-CHRYSLER JEEP IN BOZEMAN, MT 406-556-9076
2007 DODGE SPRINTER. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG MODULE SAFETY RECALL. *LD THE CONSUMER STATED AFTER THE DEALER COMPLETED THE RECALL, THERE WERE SRS ERROR CODES PRESENT THAT THEY REFUSED TO REPAIR. UPATED 11/07/2017*JS
TAKATA RECALL DRIVER & PASSENGER SIDES. BOTH RECALLED. NO DODGE OR MERCEDES DEALERS WITHIN 60 MILES OF US ARE WILLING TO REPLACE THESE AIRBAGS. INITIALLY, AFTER WE WERE NOTIFIED OF INITIAL RECALL ON DRIVERS SIDE, THEY SAID THEY COULD NOT GET PARTS. NOW THEY CAN GET PARTS BUT THEY ALL SAY THEY CANNOT OR WILL NOT PERFORM THIS REPLACEMENT. HOW CAN WE POSSIBLE GET THIS WORK DONE? HOW MANY DEALERS DO WE HAVE TO CONTACT TO FIND ONE WHO WILL DO THIS WORK? WHO IS RESPONSIBLE FOR THIS? I KEEP READING THAT SO MANY PEOPLE JUST HAVE NOT BOTHERED HAVING THE RECALL WORK DONE, BUT WE HAVE TRIED ON SEVERAL DIFFERENT TIMES TO DO IT....IT JUST DOESN'T SEEM POSSIBLE TO ACHIEVE IT. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT CALLED ED VOYALS CHRYSLER DODGE JEEP RAM (789 COBB PKWY SE, MARIETTA, GA 30060; 770-429-1100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE THE FIRST TWO TIMES. THE CONTACT CALLED THE SAME DEALER AGAIN AND WAS INFORMED THAT THE PARTS FOR THE PASSENGER AIR BAG WERE UNAVAILABLE, BUT NOT THE DRIVER'S AIR BAG. THE DEALER STATED THAT THE CONTACT WOULD BE CALLED ONCE BOTH PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEW COUNTRY AUTO CENTER IN CORTEZ, COLORADO WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE AND WOULD HAVE TO BE ORDERED FROM DENVER, COLORADO. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LARSON CHRYSLER JEEP RAM DODGE (LOCATED AT LARSON CHRYSLER JEEP DODGE RAM 2001 N MERIDIAN, PUYALLUP, WA 98371, 253-845-1725) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER CAB CHASSIS WINNEBAGO MOTOR HOME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE CONTACT CALLED THE MANUFACTURER'S CUSTOMER ASSISTANCE CENTER WHERE AN APPOINTMENT WAS MADE FOR THE REPAIR. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WOULD ORDER THE PARTS FOR THE REPAIR. AFTERWARDS, THE DEALER INFORMED THE CONTACT THAT THEY WERE NOT AUTHORIZED TO PERFORM THE REPAIR AND ADVISED THE CONTACT TO CALL THE TRAILER CRAFT MANUFACTURER. THE CONTACT CALLED TRAILER CRAFT THE SAME DAY AND SCHEDULED AN APPOINTMENT, BUT WAS INFORMED THAT THEY COULD NOT FIND THE VIN INFORMATION FOR THE RECALL. THE CONTACT CALLED ANOTHER DEALER AND WAS INFORMED THAT THEY DID NOT PERFORM FACTORY RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/08/17 *BF UPDATED 10/13/2017*JS
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER VAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG INFLATOR AND 16V077000 (AIR BAGS) FOR THE DRIVER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE RECEIVED THREE LETTERS REFERRING TO RECALL: S14, R26 AND R 49 DATING BACK OVER ONE YEAR. I HAVE MADE SEVERAL ATTEMPTS TO CONTACT 2 DIFFERENT DODGE/ CHRYSLER DEALERSHIPS AND WAS ALWAYS TOLD THEY DO NOT HAVE THE PARTS. THE VEHICLE IS MADE BY MERCEDES BENZ AND THE PARTS CAN BE CROSS REFERENCED TO A MERCEDES BENZ PART NUMBER. THE ALLEGEDLY MISSING PARTS ARE IN STOCK AND CHRYSLER HAS NO EXCUSE NOT TO IMMEDIATELY REPAIR A SAFETY HAZARD !
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. ...UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL I WAS NOTIFIED OF AN S14 RECALL SOME TIME AGO I THEN CALLED THE DEALER (DULUTH DODGE) TO TAKE CARE OF THE RECALL. MY INFORMATION WAS TAKEN DOWN & I WAS TOLD THAT THEY WOULD CALL WHEN PARTS WERE AVAILABLE. I HAVE SINCE RECEIVED A R49 RECALL & UPON CALLING THE DEALER I WAS TOLD PARTS WERE NOT AVAILABLE & THAT I SHOULD CALL BACK IN A COUPLE OF WEEKS. I WAS TOLD THAT CHRYSLER WOULD NOTIFY ME WHEN PARTS WERE AVAILABLE, THIS WAS DIFFERENT INFORMATION THAN THE FIRST RECALL ; TWO DIFFERENT STORIES. WHAT DO I BELIEVE & HOW DO I GET THESE RECALLS RESOLVED.
THIS VEHICLE WAS PURCHASED WITHOUT ELECTRIC LOCKS BUT THE VAN DOESN'T HAVE A WAY OF UNLOCKING/LOCKING THE TWO FRONT DOOR FROM THE INTERIOR. MEANING IF THE PASSENGER WANTED TO UNLOCK/LOCK HIS DOOR HE COULDN'T. THE ONLY WAY OF LOCKING THE DOOR IS FROM OUTSIDE WITH THE KEY. I HAVE READ NHTSA DOOR LOCK REGULATIONS AND IT SAID THAT ALL DOORS MUST BE ABLE TO BE LOCKED/UNLOCKED FROM THE INTERIOR. WAS THIS RULE IN EFFECT IN 2006 WHEN THIS VEHICLE WAS PRODUCED? I WOULD LIKE TO HAVE THE MANUFACTURE FIX THIS PROBLEM IF THE VAN WAS NOT SAFETY COMPLIANCE WHEN IT WAS PRODUCED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THEY WOULD NOT RECEIVE COMPENSATION, AND THEY DID NOT SELL DODGE SPRINTERS AS AN EXPLANATION FOR REFUSING TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/30/16*LJ
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE BULBS WERE REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 273,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/16*LJ *TR
2007 DODGE SPRINTER. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ UPDATED 05/24/18*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY 2007 DODGE SPRINTER SUFFERS FROM THE SAME WATER LEAK FROM THE ROOF AC SEAL. THE MERCEDES BENZ BUILT DODGE SPRINTER HAS A KNOWN PROBLEM AND MB AND DODGE SHUFFLE ME BACK AND FORTH TO EACH OTHER. MANY OWNERS HAVE PAID FOR MULTIPLE DEALER REPAIRS ONLY TO HAVE THE LEAK RETURN. A CLASS ACTION SUIT HAS BEEN SUCCESSFUL AGAINST MB, BUT THEY WILL NOT EXTEND THE REPAIRS TO DODGED BADGED MODELS. DODGE REFERS ME TO MB. THIS IS DANGEROUS PROBLEM BECAUSE A WATERFALL LEAK POURING INTO YOUR VAN CAN CAUSE A DRIVER TO LOOSE CONCENTRATION AND DRIFT INTO ANOTHER LANE. THE VAN'S ROOF AC TAKES ON WATER WHILE PARKED OR IN MOTION AND CAN DUMP SEVERAL CUPS OF WATER WHILE THE VAN IS IN MOTION.
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/03/15*LJ *JS
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE PASSENGER'S SIDE REAR SLIDING DOOR CLOSED ERRONEOUSLY, STRIKING THE CONTACT ABRUPTLY ON THE HEAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 30,000.
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ROOF AROUND THE ROOF-MOUNTED AIR CONDITIONER LEAKS WATER AFTER A SUSTAINED STORM. HAS BEEN IN DEALER SERVICE THREE TIMES, AND THE LEAK PERSISTS. OTHERS WITH THIS VEHICLE HAVE THE SAME ISSUE. HTTP://SPRINTER-SOURCE.COM/FORUM/SHOWTHREAD.PHP?T=10336&PAGE=1 WE THINK THESE ARE FIXED, BECAUSE FOR A SHORT TIME AFTER BEING IN THE SHOP, IT STOPS, BUT IT ALWAYS COMES BACK. *TR
THE ROOF TOP AIR CONDITIONER UNITS ARE NOT PROPERLY SEAL AND LEAK RAIN WAITER. THIS IS AN ON GOING PROBLEM. *TR
THE ROOF TOP AIR CONDITIONER UNITS ARE NOT PROPERLY SEAL AND LEAK RAIN WAITER. THIS IS AN ON GOING PROBLEM. *TR
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE VALVE STEMS ON ALL FOUR TIRES FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VALVE STEMS NEEDED TO BE REPLACED. THE FAILURE AND THE CURRENT MILEAGES WERE 68,000.
I GOT SEPARATIONS IN A SIZE OF A 1/2 - 1 INCH ON THE DRIVER FRONT TIRE, LOOK LIKE THEY ARE CUT OUT WITH A KNIFE ALL AROUND THE TIRE. ALL THE OTHER TIRES HAVE THE SAME THING, BUT NOT AS BIG. SOME PARTS ALREADY FLOW AWAY. THE RUBBER FEELS LIKE IT LOST THE SOFTENER AND GOES VERY HARD. JUST BY RANDOM, I HAVE SEEN IT. I ALREADY CHANGED THE TIRES TO NEW ONES, BUT I SAVED 2 TIRES OF THE DAMAGED TIRES. *TR
2007 WINNEBAGO VIEW ,RIGHT SIDE REAR VIEW MIRROR HAS A LARGE BLIND SPOT. DUE TO WHAT I BELIEVE IS A DEFECTIVE MIRROR AS IT IS 2 INCHES SHORTER THAN THE DRIVERS SIDE MIRROR. THE MIRROR WAS MADE FOR A STANDARD SIZE VAN, NOT A LARGE MOTORHOME TYPE BODY. THE SELLING DEALER,WINNEBAGO,OR DODGE DOES NOT WANT TO TAKE RESPONSIBILITY. *TR
ACCIDENT WAITING TO HAPPEN. WINNEBAGO INDUSTRIES MARKETS THE NAVION MOTOR HOME AND THE USER CANNOT EASILY AND ROUTINELY CHECK THE AIR PRESSURE IN THE DUAL REAR TIRES BECAUSE WINNEBAGO COVERED UP THE VALVE STEMS WITH WHEEL COVERS---TO CHECK PRESSURE ONE MUST SECURE A VARIETY OF TOOLS AND REMOVE THE WHEEL COVERS TO GAIN ACCESS. THIS IS DIFFICULT AND THE RESULT IS THAT OWNERS WILL NOT ROUTINELY CHECK THE AIR PRESSURE TO BE ASSURED OF SAFE OPERATION. *TR
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE DRIVING 20 MPH, THE VEHICLE LOSES POWER AND STALLS. THE CONTACT PULLED OFF THE ROAD TO AVOID A CRASH. HE SHUT OFF AND RESTARTED THE VEHICLE. THERE WERE NO FURTHER OCCURRENCES THAT DAY. THE FAILURE OCCURRED SIX PREVIOUS TIMES, BUT THE DEALER STATED THAT THE DIAGNOSTIC TEST COULD NOT IDENTIFY ANY FAILURES. THE FAILURE MILEAGE WAS 30,650 AND CURRENT MILEAGE WAS 30,450. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. THE CONTACT RECEIVED A RECALL NOTICE ON MARCH 10, 2008 FOR THE CRANKSHAFT POSITION SENSOR. SHE CALLED THE DEALER AND WAS INFORMED TO BRING THE VEHICLE IN THE FOLLOWING DAY. WHEN SHE ARRIVED AT THE DEALER, THEY STATED THAT THE PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE FAILURE COULD CAUSE A CRASH DUE TO RANDOM STALLING. THERE HAD BEEN NO FAILURE TO DATE. THE VIN, RECALL NUMBER, AND MILEAGE INFORMATION WERE NOT DISCLOSED.
TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE DRIVING 45 MPH, THE VEHICLE CAME TO A COMPLETE STOP WITHOUT WARNING. ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL SEVERAL TIMES UNTIL IT OPERATED NORMALLY. THE VEHICLE ALSO SHUT OFF WHILE DRIVING 35 MPH. THE CONTACT DROVE TO THE DEALER AT 5 MPH. THE DEALER STATED THAT THE BATTERY CABLE WAS THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 1,013 AND FAILURE MILEAGE WAS 800. UPDATED 01-29-08. *KB THE CONSUMER STATED THE FAILURE HAPPENED AGAIN. UPDATED
I HAVE BEEN MADE AWARE OF THE FACT THAT MODEL YEAR 2007 DODGE SPRINTER VANS HAVE TWO SERIOUS PRODUCT DEFECTS: 1.A DEFECTIVE FUEL GAUGE WHICH APPARENTLY READS HALF FULL WHEN THE VEHICLE RUNS OUT OF GASOLINE. 2.VERY LOW FUEL ECONOMY OF ABOUT 5 MPG RATHER THAN THE EXPECTED 15 MPG. THE COMBINATION OF HIGH GAS CONSUMPTION AND A DEFECTIVE FUEL GAUGE RESULTS IN THE VEHICLE UNEXPECTEDLY STOPPING WHEN THE GASOLINE TANK IS EMPTY. I AM AWARE OF FOUR VEHICLES OPERATED BY A SMALL COMPANY IN CHICAGO ALL OF WHICH HAVE THIS PROBLEM. BOTH THE DEALER, SHERMAN DODGE IN SKOKIE, IL AND CHRYSLER LLC HAVE BEEN AWARE OF THE DEFECTS FOR OVER A MONTH. I PERSONALLY HAVE OVER 38 YEARS OF BUSINESS EXPERIENCE (13 AS A CONSULTANT) IN THE COMMERCIAL VEHICLE INDUSTRY INCLUDING EXPERIENCE AS AN ENGINEER AND EXPERT WITNESS IN PERSONAL INJURY CASES INVOLVING POTENTIAL PRODUCT DEFECTS. BASED ON MY YEARS OF EXPERIENCE, IT IS MY PROFESSIONAL OPINION THAT THE PRODUCT DEFECTS ON THESE VEHICLES REPRESENT A SERIOUS RISK OF PERSONAL INJURY OR DEATH TO THE OWNERS AND DRIVERS OF THESE VEHICLES, AS WELL AS, OTHER PEOPLE WHO MAY ENCOUNTER ONE OF THESE STALLED VEHICLES. THESE VEHICLES ARE UNEXPECTEDLY STALLING ON THE BUSY STREETS AND EXPRESSWAYS IN CHICAGO. THE DRIVER MAY NOT HAVE THE TIME OR OPPORTUNITY TO MANEUVER THE VEHICLE TO A SAFE LOCATION BEFORE IT ROLLS TO A STOP. OTHER COMPANY EMPLOYEES ARE HAULING GASOLINE IN CANS IN THEIR VEHICLES TO RESCUE THESE STALLED VEHICLES. HAULING GASOLINE IN A CAN, IN A VEHICLE IS NOT A GOOD SITUATION. STANDING ON A BUSY STREET OR EXPRESSWAY WITH TRUCKS AND CAR SPEEDING PAST WHILE POUR GASOLINE FROM A CAN INTO ONE OF THESE STALLED DEFECTIVE SPRINTERS IS VERY RISKY. I BELIEVE IT IS ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT HAPPENS AS A RESULT OF ONE OF THESE DODGE SPRINTERS STALLING UNEXPECTEDLY. ACTION SHOULD BE TAKEN IMMEDIATELY TO CORRECT THESE PRODUCT DEFECTS BEFORE SOMEONE IS SERIOUSLY INJURED. *TR