2012 DODGE RAM 5500
9 recalls, 51 complaints
21V398000 May 27, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible whe... Read more
Consequence
Wheel separation can cause a vehicle crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification ... Read more
17V824000 Dec 21, 2017
EQUIPMENT
Defect Description
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more
17V821000 Dec 20, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Defect Description
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. ... Read more
Consequence
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
16V739000 Oct 13, 2016
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
15V459000 Jul 22, 2015
AIR BAGS:FRONTAL
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub ... Read more
Consequence
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may... Read more
14V635000 Oct 8, 2014
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The rec... Read more
13V527000 Nov 6, 2013
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Consequence
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle a... Read more
13V344000 Aug 6, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss o... Read more
Consequence
An unexpected loss of power transfer may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.
13V239000 Jun 4, 2013
POWER TRAIN:AXLE ASSEMBLY
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 4500 and 5500 trucks manufactured February 2, 2012, to December 22, 2012. Due to a welding issue with the front axle carrier, the front drive shaft may fracture and result in a loss of motive power and damage to surrounding comp... Read more
Consequence
Damage to other components, or sudden loss of drive power may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace or repair the front axle assembly, free of charge. The recall began on May 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N26.
Complaint Statistics
51 total complaints
6 fires
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 18 |
| POWER TRAIN | 8 |
| ELECTRICAL SYSTEM | 7 |
| STEERING:LINKAGES:TIE ROD ASSEMBLY | 2 |
| ENGINE | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| AIR BAGS | 2 |
| SUSPENSION | 2 |
| POWER TRAIN:AXLE ASSEMBLY | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 1 |
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Apr 11, 2023
Incident date: Mar 21, 2023
The contact owns a 2014 Jeep Wrangler. The contact stated that the vehicle was experiencing electrical failures. The check engine warning light was illuminated intermittently, and the infotainment system failed to turn on. The vehicle was taken to the dealer, where the oil sensor pressure circuit wa... Read more
STRUCTURE:BODY
Jun 14, 2019
Incident date: Apr 6, 2019
TL* THE CONTACT OWNS A 2012 RAM 5500. WHILE PERFORMING MAINTENANCE ON THE VEHICLE, THE CONTACT NOTICED THAT THE FRAME WAS CRACKED IN THE REAR ON BOTH SIDES NEAR THE REAR WHEELS. THE VEHICLE WAS TAKEN TO WICKSTROM CHRYSLER JEEP DODGE RAM (LOCATED AT 660 W NORTHWEST HWY, BARRINGTON, IL 60010, (847) 38... Read more
SUSPENSION
Apr 27, 2019
Incident date: Mar 20, 2019
FRAME ON TRUCK HAS CRACKED ON BOTH SIDES JUST BEFORE THE REAR WHEELS.
ELECTRICAL SYSTEM
Dec 27, 2018
Incident date: Dec 12, 2018
THE IGNITION SWITCH IS FAULTY! THE SWITCH MUST BE MOVED AROUND IN THE SWITCH TO START THE TRUCK. ADDITIONALLY WHILE DRIVING THE TRUCK MAY JUST QUITE RUNNING, THIS CAUSES THE POWER STEERING AND BRAKES TO BECOME MANUAL. THIS BECOMES VERY DANGEROUS WHEN HAULING LOADS AS STOPPING DISTANCES ARE GREAT... Read more
STRUCTURE:FRAME AND MEMBERS
Mar 19, 2018
Incident date: Jan 1, 2014
2012 DODGE RAM 5500. CONSUMER WRITES IN REGARDS TO DEFICIENT WELDS ON THE FRONT DRIVE AXLE RECALL NOTICE. *SMD THE CONSUMER STATED THE RECALL WAS COMPLETED AS DIRECTED BY THE NOTICE, BUT DID NOT FULLY REPAIR THE VEHICLE. THERE WERE STILL SERIOUS CRACKS IN THE AXLE AND FRAME. THE MANUFACTURER WA... Read more
SUSPENSION
Mar 19, 2018
Incident date: Jan 1, 2014
2012 DODGE RAM 5500. CONSUMER WRITES IN REGARDS TO DEFICIENT WELDS ON THE FRONT DRIVE AXLE RECALL NOTICE. *SMD THE CONSUMER STATED THE RECALL WAS COMPLETED AS DIRECTED BY THE NOTICE, BUT DID NOT FULLY REPAIR THE VEHICLE. THERE WERE STILL SERIOUS CRACKS IN THE AXLE AND FRAME. THE MANUFACTURER WA... Read more
STEERING:COLUMN
Sep 11, 2017
Incident date: Jul 1, 2017
2012 DODGE 5500. CONSUMER WRITES IN REGARDS TO STEERING ANGLE SENSOR AND CLOCKSPRING IN THE STEERING COLUMN ISSUES AND OTHER ELECTRICAL FAILURES. *LD THE CONSUMER STATED THE ELECTRONIC FUNCTIONS ON THE STEERING WHEEL WERE INOPERABLE. THIS INCLUDES THE HORN AND CRUISE CONTROL. THE CONSUMER WAS A... Read more
ELECTRICAL SYSTEM
May 10, 2017
Incident date: Dec 31, 2016
TL* THE CONTACT OWNS A 2012 RAM 5500. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MAN... Read more
STEERING
Aug 25, 2016
Incident date: Aug 25, 2016
HAVE PROBLEMS WITH TRUCK WANDERING ALL OVER ROAD AT SPEEDS OVER 40-45-MPH FROM WHEN TRUCK WAS NEW... MANY TIMES I TRIED TO GET TRUCK IN AFTER RECALL NOTICES AND DID NOT HAVE PARTS. NOT RESOLVED TO THIS DATE. NOW NEW PROBLEM I HAVE IS STEERING IS VERY TIGHT AND DOES NOT RETURN TO CENTER AFTER TURNING... Read more
ELECTRICAL SYSTEM
Jan 22, 2016
Incident date: Jan 14, 2016
WHEN DRIVING THE MAGNETIC KEY IGNITION MODULE WAS SHORTING OUT. THIS CAUSED THE TRUCK TO LOOSE THE MAJORITY OF DRIVERS CONTROL AT 65 MPH ON THE HIGHWAY, THEN THE KEY WOULD MAKE CONTACT AND RESTART THE MOTOR CAUSING CONVULSIONS IN RUNNING. THIS OPERATING CONDITION ALMOST CAUSED A SEMI TRUCK TO REAR E... Read more
STEERING
Jan 11, 2016
Incident date: Jan 8, 2016
TL* THE CONTACT OWNS A 2012 RAM 5500. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE STEERING FAILED DUE TO THE DRIVER SIDE TIE ROD BALL DETACHING FROM THE VEHICLE. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD ASSEMBLY DETAC... Read more
STEERING:LINKAGES:TIE ROD ASSEMBLY
Nov 9, 2015
Incident date: Nov 6, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING 30 MPH, THE TIE ROD SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE AWAY FROM ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT... Read more
AIR BAGS
Nov 9, 2015
Incident date: Nov 6, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING 30 MPH, THE TIE ROD SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE AWAY FROM ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT... Read more
UNKNOWN OR OTHER
Nov 6, 2015
Incident date: Oct 5, 2015
THIS VEHICLE QUALIFIES FOR THE BUY BACK PROGRAM BUT FCA IS ONLY OFFERING A TRADE-IN VALUE PLUS 10% OF THAT VALUE. THIS TRUCK IS ONLY 3 YEARS OLD AND THEY ARE ONLY OFFERING TO PURCHASE IT FOR $11,000 AS A BUY BACK AMOUNT. THIS TRUCK WAS PURCHASED NEW FOR $51,000 AND I DON'T NOT SEE HOW A $40,000 REDU... Read more
AIR BAGS
Oct 20, 2015
Incident date: Feb 10, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS... Read more
ELECTRICAL SYSTEM
Oct 7, 2015
Incident date: Oct 1, 2015
ON OCTOBER 1 2015 AT 6:45 IN THE MORNING OUR RAM 5500 WAS BACKED INTO THE DRIVEWAY AND TURNED OFF. SHORTLY THEREAFTER THE DRIVER NOTICED SMOKE AND OPENED THE HOOD. THERE WAS A FIRE. HE USED THE FIRE EXTINGUISHER TO PUT IT OUT AND DISCONNECTED THE BATTERY CABLES. WE HAD THE TRUCK TOWED. I CONTACTED D... Read more
Fire
ELECTRICAL SYSTEM
Aug 13, 2015
Incident date: Jul 30, 2015
ON THE EVENING OF JULY 30, 2015 WHILE DRIVING MY 2012 DODGE RAM 5500 UTILITY TRUCK, THERE WAS A FIRE IN THE ENGINE COMPARTMENT WHICH I BELIEVE WAS DUE TO RECALL P65. THIS RECALL IS FOR THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR. THIS VEHICLE WAS TAKEN TO DEALERSHIPS MULTIPLE TIMES FOR REPAIR, YET I... Read more
Fire
FUEL/PROPULSION SYSTEM
Aug 13, 2015
Incident date: Jul 30, 2015
ON THE EVENING OF JULY 30, 2015 WHILE DRIVING MY 2012 DODGE RAM 5500 UTILITY TRUCK, THERE WAS A FIRE IN THE ENGINE COMPARTMENT WHICH I BELIEVE WAS DUE TO RECALL P65. THIS RECALL IS FOR THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR. THIS VEHICLE WAS TAKEN TO DEALERSHIPS MULTIPLE TIMES FOR REPAIR, YET I... Read more
Fire
ENGINE
Aug 13, 2015
Incident date: Jul 30, 2015
ON THE EVENING OF JULY 30, 2015 WHILE DRIVING MY 2012 DODGE RAM 5500 UTILITY TRUCK, THERE WAS A FIRE IN THE ENGINE COMPARTMENT WHICH I BELIEVE WAS DUE TO RECALL P65. THIS RECALL IS FOR THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR. THIS VEHICLE WAS TAKEN TO DEALERSHIPS MULTIPLE TIMES FOR REPAIR, YET I... Read more
Fire
STEERING
May 18, 2015
Incident date: May 20, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REA... Read more
FUEL/PROPULSION SYSTEM
May 18, 2015
Incident date: May 20, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REA... Read more
ENGINE
May 18, 2015
Incident date: May 20, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REA... Read more
FUEL SYSTEM, DIESEL
Apr 29, 2015
Incident date: Apr 1, 2015
2012 RAM 5500. CONSUMER WRITES IN REGARDS TO DIESEL FUEL HEATER ELECTRICAL CONNECTOR RECALL PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD THE CONSUMER ALSO RECEIVED RECALL # 13V527000. UPDATED 04/11/16.*JB
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Apr 29, 2015
Incident date: Apr 1, 2015
2012 RAM 5500. CONSUMER WRITES IN REGARDS TO DIESEL FUEL HEATER ELECTRICAL CONNECTOR RECALL PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD THE CONSUMER ALSO RECEIVED RECALL # 13V527000. UPDATED 04/11/16.*JB
STEERING
Apr 29, 2015
Incident date: Apr 1, 2015
2012 RAM 5500. CONSUMER WRITES IN REGARDS TO DIESEL FUEL HEATER ELECTRICAL CONNECTOR RECALL PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD THE CONSUMER ALSO RECEIVED RECALL # 13V527000. UPDATED 04/11/16.*JB
STEERING
Dec 18, 2014
Incident date: Dec 13, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME UNSTABLE AND SPUN AROUND UNCONTROLLABLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD ASSEMBLY FRACTURED. IN ADDITION, THE VEHICLE WAS U... Read more
STEERING:LINKAGES:TIE ROD ASSEMBLY
Sep 24, 2014
Incident date: Aug 14, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD NOISE AND THE FRONT DRIVER SIDE OF THE VEHICLE BEGAN TO DRAG ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER SIDE OUTER TIE ROD ASSEMBLY FRACTUR... Read more
POWER TRAIN:AXLE ASSEMBLY
Aug 14, 2014
Incident date: Jun 20, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 65 MPH, THE ADAPTER THAT SECURED THE AXLE ASSEMBLY FRACTURED AND CAUSED THE STEERING WHEEL TO LOCK. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V239000 (POWER TRAIN). THE ... Read more
STEERING
Jun 9, 2014
Incident date: Oct 17, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V527000 (STEERING). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT EXPERI... Read more
STEERING
May 8, 2014
Incident date: Nov 6, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS ARE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENC... Read more
STEERING
Mar 26, 2014
Incident date: Mar 26, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS RECEIVING ONE PART EVERY WEEK. THE CONTACT FELT THAT SINCE THE F... Read more
STEERING
Mar 20, 2014
Incident date: Mar 14, 2014
TL* THE CONTACT OWNS A DODGE 2012 RAM 5500. THE CONTACT STATED THAT WHILE EXITING THE HIGHWAY AT APPROXIMATELY 25 MPH, THE ABS BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND DIAGNOSED THAT THE DRIVER'S SIDE WHEEL BEARINGS NEEDED REPLACING. THE VEHICLE WAS TAKEN TO THE DEA... Read more
STEERING
Mar 20, 2014
Incident date: Nov 1, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH AND APPROACHING AN EXIT, THE FRONT DRIVER'S SIDE WHEEL BEGAN WOBBLING. THE CONTACT STOPPED THE VEHICLE AND FOUND THAT THE WHEEL BEARING WAS EXPOSED AND THE FRONT DRIVER'S SIDE TIRE HAD DETACHED FROM THE... Read more
ELECTRICAL SYSTEM
Mar 19, 2014
Incident date: Mar 2, 2014
ON MARCH 2, 2014 WHILE SITTING IN OUR 2012 DODGE 5500 4 X 4 THE LOW FUEL LIGHT CAME ON AND WE OPENED HOOD AND TIPM WAS SMOKING AGAIN. WE JUST GOT THE TRUCK BACK FROM THE DEALER FROM THE FIRST TIPM FIRE 4 DAYS BEFORE. I JUMPED OUT OF THE TRUCK AND DISCONNECTED THE BATTERIES AND FLED FROM HARMS WAY.... Read more
Fire
ELECTRICAL SYSTEM
Mar 19, 2014
Incident date: Dec 21, 2013
ON DEC. 21, 2013 WAS DRIVING 2012 DODGE 5500 4 X 4 IN NEWBURY OHIO AND TRUCK LOW FUEL GAUGE CAME ON. THE LIGHTS STARTED FLASHING AND WIPERS TURNED ON AND TRUCK SHUT DOWN AND THEREFORE WIRES AND TIPM STARTED MELTING AND SMOKING AND BURNED ALL THE WIRES GOING INTO THE CAB AND CLUSTER. DRIVER DISCONN... Read more
Fire
STEERING
Mar 6, 2014
Incident date: Mar 6, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500 HD. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE T... Read more
STEERING
Feb 1, 2014
Incident date: Feb 15, 2012
AFTER PICKING UP THE 5500 WITH THE SERVICE DECK FITTED IMMEDIATELY NOTICED HANDLING WAS POOR. STEERING THE VEHICLE REQUIRES DRIVERS FULL ATTENTION AS TRUCK DOES NOT SELF CENTER AFTER CURVES. IF YOU CAN GET IT GOING STRAIGHT AND HOLD THE WHEEL STEADY IT WILL SUDDENLY START TO DRIFT RIGHT OR LEFT, F... Read more
POWER TRAIN
Jan 17, 2014
Incident date: Jan 17, 2014
OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE... Read more
STEERING
Jan 17, 2014
Incident date: Jan 17, 2014
OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE... Read more
POWER TRAIN
Jan 17, 2014
Incident date: Jan 17, 2014
OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE... Read more
STEERING
Jan 17, 2014
Incident date: Jan 17, 2014
OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE... Read more
POWER TRAIN
Jan 17, 2014
Incident date: Jan 17, 2014
OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE... Read more
STEERING
Jan 17, 2014
Incident date: Jan 17, 2014
OVER 9 MONTHS AGO WE RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER: SAFETY RECALL N26 / NHTSA 13V-239 FRONT AXLE TUBE WELDS LETTER STATES THAT PARTS NEEDED TO DO REPAIRS ARE NOT ON HAND. AS SOON AS THEY ARE MADE AVAILABLE THEY WILL CONTACT US FOR REPAIRS. HERE IT IS 9MONTHS LATER AND WE GET THE... Read more
POWER TRAIN
Jan 8, 2014
Incident date: Jul 25, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V239000 (POWER TRAIN) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CO... Read more
POWER TRAIN
Jan 7, 2014
Incident date: Jan 4, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V239000 (POWER TRAIN) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWA... Read more
POWER TRAIN
Nov 27, 2013
Incident date: Jul 31, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V239000 (POWER TRAIN) AND WAS ADVISED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. TH... Read more
POWER TRAIN
Oct 28, 2013
Incident date: Aug 4, 2013
TL* THE CONTACT OWNS A 2012 DOGE RAM 5500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V239000 (POWER TRAIN) AND THE PART WAS UNAVAILABLE. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOM... Read more
STEERING
Sep 28, 2013
Incident date: Apr 4, 2013
THE RAM 5500 TENDS TO WANDER OVER UNDULATING OR IRREGULAR SURFACE ROADS REQUIRING A HIGH LEVEL OF VIGILANCE TO REMAIN IN ONE'S LANE. THE STEERING ALSO HAS A HIGHER THAN NORMAL STICTION LEVEL IN THAT IT IS HARDER THAN NORMAL TO TURN ENTERING A CORNER AND THEN FAILS TO READILY RETURN TO CENTER WHEN EX... Read more
POWER TRAIN
Aug 26, 2013
Incident date: Jul 26, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V239000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,00... Read more
STEERING
Jan 29, 2013
Incident date: Jan 2, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT DIFFERENT SPEEDS, THE VEHICLE WOULD NOT STAY IN THE LANE AND THE STEERING PULLED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE STEERING BOX NEEDED ... Read more
Showing 50 of 51 complaints.
DODGE RAM 5500 - All Years Overview
Complete safety history for the DODGE RAM 5500 across all model years (2008, 2012).
20
Total Recalls
114
Total Complaints
0
Investigations
4
Reported Crashes
13
Reported Fires
0
Reported Deaths