2009 DODGE RAM 5500
3 recalls, 8 complaints - 38 TSBs
16V352000 May 24, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2... Read more
Consequence
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and tempe... Read more
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on ... Read more
15V313000 May 26, 2015
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Ch... Read more
13V527000 Nov 6, 2013
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Consequence
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle a... Read more
Complaint Statistics
8 total complaints
2 crashes 1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 5 |
| ENGINE | 1 |
| SUSPENSION | 1 |
| AIR BAGS | 1 |
STEERING
Aug 21, 2015
Incident date: Jul 21, 2015
7/21/15 TOOK TRUCK TO RAM DEALER FOR RECALL R-16 DEALER STATED IT ALSO HAS R-25 RECALL, TRUCK STILL HAS VIBRATION AT 55 MPH AND NOW IT WILL DRIFT LEFT AND RIGHT CALLED DEALER THE SERVICE MANAGER ADVISED ME TO HAVE MY TIRES CHECKED, 7/30/15 CALLED CHRYSLER HOTLINE WAS TOLD NO OPEN RECALLS I TOLD HER ... Read more
SUSPENSION
Aug 4, 2015
Incident date: Apr 1, 2013
TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY MADE A SHARP RIGHT TURN CAUSING THE DRIVER TO LOSE CONTROL AND CRASH INTO A PARKED VEHICLE. DURING THE CRASH, THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT ... Read more
Crash
AIR BAGS
Aug 4, 2015
Incident date: Apr 1, 2013
TL* THE CONTACT OWNS A 2012 (NA) DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY MADE A SHARP RIGHT TURN CAUSING THE DRIVER TO LOSE CONTROL AND CRASH INTO A PARKED VEHICLE. DURING THE CRASH, THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT ... Read more
Crash
STEERING
Jun 30, 2015
Incident date: Mar 26, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE TIE ROD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE... Read more
STEERING
Mar 3, 2015
Incident date: Dec 1, 2013
TL*THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) HOWEVER, THE PARTS FOR REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMED... Read more
STEERING
Feb 4, 2014
Incident date: Jan 11, 2012
TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE TIE ROD SUDDENLY FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE PREVIO... Read more
ENGINE
Mar 8, 2013
Incident date: Mar 6, 2013
TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE UNEXPECTEDLY IGNITED INTO MASSIVE FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CAUSE OF FAILURE WAS NOT DETERMINED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SERVICE CENTE... Read more
Fire
STEERING
May 22, 2012
Incident date: May 17, 2012
TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING: LINKAGES: TIE ROD ASSEMBLY) MAY 2011. THE CONTACT STATED THAT ELEVEN MONTHS LATER, THE FRONT DRIVER SIDE TIE ROD FAILED. THE VEHICLE WAS NOT REPAIRED. TH... Read more
Technical Service Bulletins, 2009 DODGE RAM 5500
38 manufacturer communications from 25 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 8 |
| 160000 STRUCTURE | 6 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 150000 SEAT BELTS | 2 |
| 114000 ELECTRICAL SYSTEM:WIRING | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 2 |
| 100000 POWER TRAIN | 1 |
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9004009
Apr 7, 2021
100000 POWER TRAIN
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Nov 20, 2019
130000 VISIBILITY
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
9003220
Aug 7, 2019
350000 EQUIPMENT
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
9003220
Aug 7, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
9003687
Mar 8, 2017
150000 SEAT BELTS
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003681
Mar 1, 2017
150000 SEAT BELTS
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
68332810A
Sep 7, 2016
060000 ENGINE AND ENGINE COOLING
Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
R2118796A
Feb 26, 2016
060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
RL108213A$
Jan 26, 2016
060000 ENGINE AND ENGINE COOLING
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
SB-08-028-15REVA
Jul 13, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
CHRYSLER: SOME VEHICLES EXPERIENCE SCREEN LOCK UP ON RADIO DISPLAY OR THE SCREEN GOES BLANK, INTERMITTENTLY, TEXT MESSAGE IS GRAYED OUT SOFT KEYS, BACK UP DISPLAY TURNS OFF. MODEL 2015 CHARGER, DURANGO, GRAND CHEROKEE, CHEROKEE, RAM 1500,
SB-08-028-15REVA
Jul 13, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHRYSLER: SOME VEHICLES EXPERIENCE SCREEN LOCK UP ON RADIO DISPLAY OR THE SCREEN GOES BLANK, INTERMITTENTLY, TEXT MESSAGE IS GRAYED OUT SOFT KEYS, BACK UP DISPLAY TURNS OFF. MODEL 2015 CHARGER, DURANGO, GRAND CHEROKEE, CHEROKEE, RAM 1500,
SB25-001-15
May 30, 2015
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
RAM: DIESEL EXHAUST FLUID (DEF) GAUGE LEVEL IS ERRATIC AND STICKS FOR LONG PERIOD OF TIME ALONG WITH MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING AND INFORMATION IS PROVIDED FOR APPROVING PROPER DIESEL EXHAUST FLUID INSIDE TANK AND REPLAC
SB25-001-15
May 30, 2015
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
RAM: DIESEL EXHAUST FLUID (DEF) GAUGE LEVEL IS ERRATIC AND STICKS FOR LONG PERIOD OF TIME ALONG WITH MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING AND INFORMATION IS PROVIDED FOR APPROVING PROPER DIESEL EXHAUST FLUID INSIDE TANK AND REPLAC
SB25-001-15
May 30, 2015
350000 EQUIPMENT
RAM: DIESEL EXHAUST FLUID (DEF) GAUGE LEVEL IS ERRATIC AND STICKS FOR LONG PERIOD OF TIME ALONG WITH MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING AND INFORMATION IS PROVIDED FOR APPROVING PROPER DIESEL EXHAUST FLUID INSIDE TANK AND REPLAC
SB25-001-15
May 30, 2015
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
RAM: DIESEL EXHAUST FLUID (DEF) GAUGE LEVEL IS ERRATIC AND STICKS FOR LONG PERIOD OF TIME ALONG WITH MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING AND INFORMATION IS PROVIDED FOR APPROVING PROPER DIESEL EXHAUST FLUID INSIDE TANK AND REPLAC
9002887
Feb 11, 2015
060000 ENGINE AND ENGINE COOLING
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with
9002519
Mar 20, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
9002688
Feb 13, 2013
114000 ELECTRICAL SYSTEM:WIRING
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
9002688
Feb 13, 2013
060000 ENGINE AND ENGINE COOLING
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
9002688
Feb 13, 2013
350000 EQUIPMENT
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
SB19-001-11 REVA
Aug 9, 2011
017500 STEERING:LINKAGES:TIE ROD ASSEMBLY
DODGE: BULLETIN PROVIDING ALIGNMENT PROCEDURES FOR TIE ROD BALL STUD HOUSING FOR THE RIGHT AND LEFT. MODEL YRS FOR CAB CHASSIS (REG AND MEGA PICKUPS AND 4X4) 2003-2011. *PE
SB-19-002-10
Jan 23, 2010
010000 STEERING
DODGE: STEERING WANDER. INVOLVES SELECTING THE PROPER REPAIR PROCEDURE BASED UPON VEHICLE BUILD DATES AND THEN ALIGNING THE VEHICLE WITH REVISED SPECS. *PE
SB-09-050
Aug 25, 2009
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DODGE: IMPROVED FUEL TANK VENTING. VEHICLES WERE SHIPPED WITH A FUEL TANK VENT THAT UNDER SEVERE CONDITIONS, MAY ALLOW MOISTURE AND DEBRIS TO ENTER THE FUEL TANK THROUGH THE VENT. DEALERS ARE REQUESTED TO REPLACE THE FUEL TANK VENT WITH
SB-09-050
Aug 25, 2009
091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
DODGE: IMPROVED FUEL TANK VENTING. VEHICLES WERE SHIPPED WITH A FUEL TANK VENT THAT UNDER SEVERE CONDITIONS, MAY ALLOW MOISTURE AND DEBRIS TO ENTER THE FUEL TANK THROUGH THE VENT. DEALERS ARE REQUESTED TO REPLACE THE FUEL TANK VENT WITH
DODGE RAM 5500 - All Years Overview
Complete safety history for the DODGE RAM 5500 across all model years (2008, 2012).
20
Total Recalls
114
Total Complaints
0
Investigations
4
Reported Crashes
13
Reported Fires
0
Reported Deaths