2012 DODGE RAM 4500
9 recalls, 19 complaints
21V398000 May 27, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible whe... Read more
Consequence
Wheel separation can cause a vehicle crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification ... Read more
17V824000 Dec 21, 2017
EQUIPMENT
Defect Description
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more
17V821000 Dec 20, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Defect Description
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. ... Read more
Consequence
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
16V739000 Oct 13, 2016
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
15V459000 Jul 22, 2015
AIR BAGS:FRONTAL
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub ... Read more
Consequence
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may... Read more
14V635000 Oct 8, 2014
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The rec... Read more
13V527000 Nov 6, 2013
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Consequence
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle a... Read more
13V344000 Aug 6, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss o... Read more
Consequence
An unexpected loss of power transfer may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.
13V239000 Jun 4, 2013
POWER TRAIN:AXLE ASSEMBLY
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 4500 and 5500 trucks manufactured February 2, 2012, to December 22, 2012. Due to a welding issue with the front axle carrier, the front drive shaft may fracture and result in a loss of motive power and damage to surrounding comp... Read more
Consequence
Damage to other components, or sudden loss of drive power may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace or repair the front axle assembly, free of charge. The recall began on May 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N26.
Complaint Statistics
19 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 5 |
| STEERING | 4 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 2 |
| FUEL SYSTEM, DIESEL | 2 |
| STEERING:LINKAGES:TIE ROD ASSEMBLY | 1 |
| ELECTRICAL SYSTEM | 1 |
| SUSPENSION | 1 |
| WHEELS | 1 |
| SERVICE BRAKES | 1 |
| UNKNOWN OR OTHER | 1 |
UNKNOWN OR OTHER
May 15, 2019
Incident date: May 9, 2019
FRONT WHEEL BEARING ON DRIVER SIDE WENT OUT ON THE TRUCK IT MADE A CRUNCHING SOUND. I WAS ON A CITY STREET HEADED BACK HOME. HAD TO TOW TRUCK TO REPAIR SHP, HAD TO REPLACE HUB ASSY, BRAKE ROTOR'S, BRAKE CALIPER, AXLE SEAL, AXLE COLLAR. THE COST WAS $1,589.43. THE IS A 2012 DODGE RAM 4500.
SERVICE BRAKES
May 15, 2019
Incident date: May 9, 2019
FRONT WHEEL BEARING ON DRIVER SIDE WENT OUT ON THE TRUCK IT MADE A CRUNCHING SOUND. I WAS ON A CITY STREET HEADED BACK HOME. HAD TO TOW TRUCK TO REPAIR SHP, HAD TO REPLACE HUB ASSY, BRAKE ROTOR'S, BRAKE CALIPER, AXLE SEAL, AXLE COLLAR. THE COST WAS $1,589.43. THE IS A 2012 DODGE RAM 4500.
POWER TRAIN
Jun 3, 2015
Incident date: Jun 1, 2015
2012 DODGE RAM 4500. CONSUMER WRITES IN REGARDS TO DIESEL FUEL HEATER ELECTRICAL CONNECTOR & FRONT AXLE HOUSING RECALL NOTICES REPAIR ISSUES. *SMD THE CONSUMER STATED SHE HAS RECEIVED FOUR RECALL NOTICES IN THE MAIL. EACH TIME SHE GOES TO THE DEALER, THEY INFORM HER THE PARTS ARE NOT AVAILABLE. *... Read more
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Jun 3, 2015
Incident date: Jun 1, 2015
2012 DODGE RAM 4500. CONSUMER WRITES IN REGARDS TO DIESEL FUEL HEATER ELECTRICAL CONNECTOR & FRONT AXLE HOUSING RECALL NOTICES REPAIR ISSUES. *SMD THE CONSUMER STATED SHE HAS RECEIVED FOUR RECALL NOTICES IN THE MAIL. EACH TIME SHE GOES TO THE DEALER, THEY INFORM HER THE PARTS ARE NOT AVAILABLE. *... Read more
FUEL SYSTEM, DIESEL
Jun 3, 2015
Incident date: Jun 1, 2015
2012 DODGE RAM 4500. CONSUMER WRITES IN REGARDS TO DIESEL FUEL HEATER ELECTRICAL CONNECTOR & FRONT AXLE HOUSING RECALL NOTICES REPAIR ISSUES. *SMD THE CONSUMER STATED SHE HAS RECEIVED FOUR RECALL NOTICES IN THE MAIL. EACH TIME SHE GOES TO THE DEALER, THEY INFORM HER THE PARTS ARE NOT AVAILABLE. *... Read more
WHEELS
Jan 26, 2015
Incident date: Jan 21, 2015
LEFT OUTER TIE ROD BROKE!!! LUCKILY ONLY MAKING A U TURN WHEN IT HAPPENED. RECALL IS ABOUT A YEAR OLD AND STILL NO PARTS AVAILABLE BUT CHRYSLER WE WILL TAKE CARE OF IT AND HAVE THE DEALER INSTALL FACTORY PART THAT COULD BREAK AGAIN BUT AT LEAST IT WILL GET YOU BACK ON THE ROAD AGAIN AND MAYBE IT WIL... Read more
SUSPENSION
Jan 26, 2015
Incident date: Jan 21, 2015
LEFT OUTER TIE ROD BROKE!!! LUCKILY ONLY MAKING A U TURN WHEN IT HAPPENED. RECALL IS ABOUT A YEAR OLD AND STILL NO PARTS AVAILABLE BUT CHRYSLER WE WILL TAKE CARE OF IT AND HAVE THE DEALER INSTALL FACTORY PART THAT COULD BREAK AGAIN BUT AT LEAST IT WILL GET YOU BACK ON THE ROAD AGAIN AND MAYBE IT WIL... Read more
STEERING
Jan 26, 2015
Incident date: Jan 21, 2015
LEFT OUTER TIE ROD BROKE!!! LUCKILY ONLY MAKING A U TURN WHEN IT HAPPENED. RECALL IS ABOUT A YEAR OLD AND STILL NO PARTS AVAILABLE BUT CHRYSLER WE WILL TAKE CARE OF IT AND HAVE THE DEALER INSTALL FACTORY PART THAT COULD BREAK AGAIN BUT AT LEAST IT WILL GET YOU BACK ON THE ROAD AGAIN AND MAYBE IT WIL... Read more
FUEL SYSTEM, DIESEL
Dec 8, 2014
Incident date: Dec 8, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT... Read more
STEERING
Dec 8, 2014
Incident date: Dec 8, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT... Read more
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Dec 8, 2014
Incident date: Dec 8, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT... Read more
ELECTRICAL SYSTEM
Nov 12, 2014
Incident date: Nov 12, 2014
THIS HAS BEEN AN ON GOING PROBLEM SINCE I BOUGHT THE TRUCK NEW LAST YEAR. THE TIPM HAS BEEN REPLACED TWICE ALONG WITH COUNTLESS USELESS TRIPS TO THE DEALER JUST TO LISTEN TO THEM SAY THEY CAN'T FIX IT UNTIL IT GETS WORSE SO THEY CAN FIND IT, AND GO FIGURE IT IS IN THE SHOP AGAIN WITH INSUFFICIENT VO... Read more
POWER TRAIN
Feb 27, 2014
Incident date: Aug 9, 2013
WE RECEIVED A SAFETY RECALL NOTICE FOR OUR BASIC LIFE SUPPORT AMBULANCE N26/NHTSA 13V-239 FOR FRONT AXLE TUBE WELDS. THE NOTICE ADVISED THAT THE VEHICLE COULD CRASH OR HAVE A LOSS IN MOTIVE POWER IF USED. WE HAVE CONTACTED CHRYSLER MANY TIMES TO HAVE THIS EMERGENCY AMBULANCE REPAIRED BUT THEY HAVE... Read more
POWER TRAIN
Feb 26, 2014
Incident date: Dec 4, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT STATED THAT HE RECEIVED THE NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 13V239000 (POWER TRAIN). THE CONTACT MENTIONED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE MANUFACTURER DID NOT HAVE THE NECESSARY PARTS AVAILABLE I... Read more
STEERING
Feb 26, 2014
Incident date: Dec 4, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT STATED THAT HE RECEIVED THE NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 13V239000 (POWER TRAIN). THE CONTACT MENTIONED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE MANUFACTURER DID NOT HAVE THE NECESSARY PARTS AVAILABLE I... Read more
STEERING
Jan 13, 2014
Incident date: Jan 8, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. HE RECEIVED TWO RECALL NOTICES, NHTSA RECALL 13V239000 POWER TRAIN WAS RECEIVED IN JULY 2013; AND NHTSA RECALL, 13V527000 , STEERING WAS RECEIVED IN JANUARY 2014 BOTH RECALLS INDICATED HE COULD LOSE CONTROL AND CRASH WITHOUT WARNING. HE WAS REQUIRED TO S... Read more
POWER TRAIN
Jan 13, 2014
Incident date: Jan 8, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. HE RECEIVED TWO RECALL NOTICES, NHTSA RECALL 13V239000 POWER TRAIN WAS RECEIVED IN JULY 2013; AND NHTSA RECALL, 13V527000 , STEERING WAS RECEIVED IN JANUARY 2014 BOTH RECALLS INDICATED HE COULD LOSE CONTROL AND CRASH WITHOUT WARNING. HE WAS REQUIRED TO S... Read more
STEERING:LINKAGES:TIE ROD ASSEMBLY
Nov 18, 2013
Incident date: Aug 17, 2013
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT STATED THAT THE DRIVER'S SIDE TIE ROD ASSEMBLY COMPLETELY BECAME FRACTURED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FAILURE HAD PREVIOUSLY OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFAC... Read more
POWER TRAIN
Nov 6, 2013
Incident date: Nov 4, 2013
2012 DODGE RAM. CONSUMER WRITES IN REGARDS TO FRONT AXLE TUBE WELDS RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS FOR THE RECALL, WERE NOT AVAILABLE.
DODGE RAM 4500 - All Years Overview
Complete safety history for the DODGE RAM 4500 across all model years (2008, 2012).
20
Total Recalls
53
Total Complaints
0
Investigations
2
Reported Crashes
1
Reported Fires
0
Reported Deaths