2011 DODGE RAM 4500
4 recalls, 18 complaints
17V821000 Dec 20, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Defect Description
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. ... Read more
Consequence
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
16V739000 Oct 13, 2016
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
14V635000 Oct 8, 2014
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The rec... Read more
13V527000 Nov 6, 2013
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Consequence
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle a... Read more
Complaint Statistics
18 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 10 |
| SUSPENSION | 3 |
| STEERING:LINKAGES:TIE ROD ASSEMBLY | 2 |
| SERVICE BRAKES | 2 |
| FUEL/PROPULSION SYSTEM | 1 |
STEERING
Feb 9, 2016
Incident date: Feb 6, 2016
TL* THE CONTACT OWNS A 2011 RAM 4500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE WATER PUMP FAILED WHICH CAUSED THE SERPENTINE BELT TO FRACTURE. THE FRACTURED SERPENTINE BELT CAUSED THE LOSS OF POWER STEERING AND THE VEHICLE COULD NOT BE STOPPED FOR ABOUT 20 MILES. THE VEHICLE WAS NOT DIAG... Read more
STEERING
Oct 5, 2015
Incident date: Oct 23, 2013
TOOK TRUCK IN FOR REPAIR. DIDN'T HAVE PARTS. SAID WOULD CALL WHEN GOT IN. NEVER CALLED. AFRAID TO DRIVE
FUEL/PROPULSION SYSTEM
Oct 5, 2015
Incident date: Oct 23, 2013
TOOK TRUCK IN FOR REPAIR. DIDN'T HAVE PARTS. SAID WOULD CALL WHEN GOT IN. NEVER CALLED. AFRAID TO DRIVE
SERVICE BRAKES
Jul 31, 2015
Incident date: Jul 31, 2015
TL* THE CONTACT OWNS A 2011 RAM 4500. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
SUSPENSION
May 4, 2015
Incident date: May 30, 2014
THIS RECALL WAS ISSUED IN MAY OR JUNE 2014 AND THE DEALER STILL DOESN'T HAVE THE PARTS. SAYS THEY ARE ON BACK-ORDER. *TR
STEERING:LINKAGES:TIE ROD ASSEMBLY
Oct 28, 2014
Incident date: Jan 31, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR A MANUFACTURER RECALL RELATED TO THE DRIVER SIDE TIE ROD. THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER STATED THAT THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD ... Read more
STEERING
Oct 3, 2014
Incident date: Dec 30, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE... Read more
STEERING
Sep 12, 2014
Incident date: Sep 12, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) BUT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS... Read more
STEERING
Aug 13, 2014
Incident date: Jun 13, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SERVICE BRAKES
Jun 30, 2014
Incident date: Jun 20, 2014
OUR DELIVERY DRIVER WAS RETURNING TO SHOP AFTER A DELIVERY. HE WAS ON THE HIGHWAY AND DRIVING APPROXIMATELY 65 MPH. HE NOTICED THAT THE BRAKE PEDAL WAS BECOMING VERY HARD WHEN HE PUSHED ON IT, RESULTING IN A LOSS OF BRAKING POWER, HE HAD NO BRAKES. HE THEN SHUT THE TRUCK OFF AND STARTED TO COAST WIT... Read more
Crash
SUSPENSION
Jun 18, 2014
Incident date: Jun 18, 2014
DODGE HAS REFUSED TO REPLACED THE CRITICAL PART AS INDICATED IN THE RECALL. I WAS NOTIFIED BY DODGE EARLY IN 2014 ABOUT THE RECALL. DEALER SAID THAT REPLACEMENT WOULD BE MADE IN MAY 2014. WHEN CONTACTED IN MAY DEALER SAID THE REPLACEMENT WOULD NOT BE MADE UNTIL SEPTEMBER 2014. TRUCK HAS A SERIO... Read more
STEERING
Jun 18, 2014
Incident date: Jun 18, 2014
DODGE HAS REFUSED TO REPLACED THE CRITICAL PART AS INDICATED IN THE RECALL. I WAS NOTIFIED BY DODGE EARLY IN 2014 ABOUT THE RECALL. DEALER SAID THAT REPLACEMENT WOULD BE MADE IN MAY 2014. WHEN CONTACTED IN MAY DEALER SAID THE REPLACEMENT WOULD NOT BE MADE UNTIL SEPTEMBER 2014. TRUCK HAS A SERIO... Read more
STEERING
Apr 22, 2014
Incident date: Jan 8, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. THE VEHICLE CURR... Read more
STEERING
May 13, 2013
Incident date: May 12, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT STATED THAT WHILE ATTEMPTING A TURN AT A SPEED OF 1 MPH, THE STEERING WHEEL SUDDENLY SEIZED. UPON INSPECTION, IT WAS CONFIRMED THAT THE DRIVER'S SIDE OUTER TIE ROD WAS DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT REPAIRE... Read more
SUSPENSION
Jul 17, 2012
Incident date: Jul 13, 2012
WHILE DRIVING HIGHWAY SPEED, WHEN CROSSING ON AN OVERPASS, THE STEERING WHEEL START VIOLENTLY SHAKING BACK AND FORTH. IT GOT SO BAD I HAD TO IMMEDIATE BRAKE HARD AND EXIT THE FREEWAY. IT DID NOT STOP SHAKING UNTIL I WAS NEARLY STOPPED. THIS TRUCK IS USED FOR MY BUSINESS AND NORMALLY HAS A GOOSENECK ... Read more
STEERING
Jul 17, 2012
Incident date: Jul 13, 2012
WHILE DRIVING HIGHWAY SPEED, WHEN CROSSING ON AN OVERPASS, THE STEERING WHEEL START VIOLENTLY SHAKING BACK AND FORTH. IT GOT SO BAD I HAD TO IMMEDIATE BRAKE HARD AND EXIT THE FREEWAY. IT DID NOT STOP SHAKING UNTIL I WAS NEARLY STOPPED. THIS TRUCK IS USED FOR MY BUSINESS AND NORMALLY HAS A GOOSENECK ... Read more
STEERING
Jun 13, 2012
Incident date: Jun 6, 2012
IN A SLOW TIGHT TURN THE PASS SIDE TIE ROD END SHEARED OFF. *TR
STEERING:LINKAGES:TIE ROD ASSEMBLY
Jun 13, 2012
Incident date: Jun 6, 2012
IN A SLOW TIGHT TURN THE PASS SIDE TIE ROD END SHEARED OFF. *TR
DODGE RAM 4500 - All Years Overview
Complete safety history for the DODGE RAM 4500 across all model years (2008, 2012).
20
Total Recalls
53
Total Complaints
0
Investigations
2
Reported Crashes
1
Reported Fires
0
Reported Deaths